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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025
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Hero MotoCorp reviews & complaints page 170

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V
viveksingh891
from Mumbai, Maharashtra
May 8, 2019
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Address: MATRI CHAYYA, Near AVN HIGH SCHOOL, CHHOTA GOVINDPUR, East Singhbhum, Jharkhand, 831015

Sir,
I am facing a big issue of starting problem continuously in Glamour FI from 11 days. From 28 April'2019, 3 times I went to service station every time they said about new issue and they deliver to me but problem is not resolving and I always facing the same problem.. Sometime they say about petrol issue, battery issue etc etc. So please it's my humble request to your reputated Company please replace this model with old one. I will be much happier. I always ride on highway, if it doesn't start then I stuck on highway with helpless hand.

Thank you, I will expect that you will resolve my problem soon.
Hero MotoCorp customer support has been notified about the posted complaint.
Engine side sound problem problem was not solve till now .related problem .I am also inform nearest service center amar auto .but he did not relsoved my bike problem .we are face crtical problem .otherwise refund my ammunt .we have no bike
I purchesed hero glamour on 29th march my registered number is [protected] but unfortunately i found it has gear shift problem and engine is getting very hot i complained several times but they are not taking seriously
Dear Sir,

We regret the unpleasant experience. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
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    B
    baalu banda
    from Mumbai, Maharashtra
    May 7, 2019
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    Address: Hyderabad, Telangana

    Dear sir,
    Myself, balasudhakar banda from hyderabad. I'm purchased hero passion vehicle recently at jai sai motors, mallapur, hyderabad, telangana. Those people are said that purchasing time, on road price is 70000/- including registration and all, also am paid extra charges for t/r, now they are asking registration charges extra, how you people are cheating customers like this. I want an explanation about this, if you are not respond on this, i will file a charge sheet on heromotocorp in consumer court.
    Do the needful asap.

    Bala sudhakar
    [protected]
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Sorry to hear about the trouble you faced. Please share your Registered Mobile number, and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
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      V
      vishalpancholi12
      from Ahmedabad, Gujarat
      May 7, 2019
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      Address: plot no:- 699, sector-21, gandhinagar, Gandhinagar, Gujarat, 382021

      I have purchased splendor i smart + from nanda automobiles gandhinagar on 14/03/2019 but till date not received the service book. I have made complaint on toll free number till now there is no revert from there also.
      Very bad service from a esteemed company like hero.
      Insipite of repeated visits & calls no revert form nanda automobiles gandhinagar
      Hero MotoCorp customer support has been notified about the posted complaint.
      May 07, 2019
      Updated by vishalpancholi12
      my toll free complaint no is[protected] which till date is not resolved or non of the customer care executive have reverted on this complain. every time its said that your complaint will be resolved in 24 hours and will contact u in 24 hours more than 24 days have passed but till now your companys 24 hours have not been passed
      Dear Sir,

      We highly regret the inconvenience caused. Please share your Registered Mobile number, and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

      Regards,
      Team Hero MotoCorp
      Very bad customer satisfaction and no staff responsibleity in (U. P) Very bad very very very bad
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        B
        Binusing
        from Mumbai, Maharashtra
        May 6, 2019
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        Address: Perfect Motors New Haider ganj Chauraha Lucknow, Lucknow, Uttar Pradesh, 226017

        In addition to two wheeler on your perfect motors service center, another workshop is running, in same service center which makes a lot of noise, because of which it is very difficult to sit at the service center during servicing of vehicle in such a case it will not be possible to come back to the center next time. Very dirty waiting area.
        Plz. Take necessary action
        Thak u.
        +4 photos
        +1 videos
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Apologies for the unpleasant experience. Please share your Registered Mobile number, and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

        Regards,
        Team Hero MotoCorp
        After servicing of two months there is a complaint of fork& loose chain I left the bike at the servicing centre for 1 day 15 April again and again the complaints are repeating the servicing centre is not doing well
        I came to buy new HF deluxe bike
        But they were not responding properly and also asking bribery for RTO REG so please take action against them Even actual price not showing to customer in good way
        Very bad experience i feel
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          B
          buddha lal bairwa
          from Jaipur, Rajasthan
          May 5, 2019
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          regarding labour charge

          Address: VPO- DANAU KALAN, TEH-BASSI, JAIPUR, 303302

          Dear sir

          I have work completely engine of splendor plus cast wheel and chain set parts service

          1. So you can me confirm that your full engine labour

          2. If i completely body work other than engine work than i pay labour

          3. Your service center require me labour for paid

          1 full engine 1350rs
          2 service charge 305rs
          3 chain set labour 100rs
          br...
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          J
          Jose geo
          from Chennai, Tamil Nadu
          May 5, 2019
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          Address: Kalpakassery House, Pallarimangalam PO, Ernakulam, Kerala, 686671

          Sir,
          Many times i submitted my bike (Hunk) @ top gear motors thodupuzha, because some times bikes lost the balance while riding. 5 times i submitted & 2 times i call and complained to hero customer care, then they call me and i submitted to the service center. 5+2 total 7 times i submitted to the service center for the same complaint. Last time i submitted the vehicle on 27/04/2019 and i take the vehicle on 04/05/2019. Last time the 7th time i gave my vehicle for a weak, still the vehicle have same issue.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Jose,

          We regret the inconvenience caused to you. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

          Regards,
          Team Hero MotoCorp
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            H
            Harpreet Singh1989
            from New Delhi, Delhi
            May 5, 2019
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            bike engine issue

            Address: 110031

            I am facing number of problems in newly purchased bike which i purchased on 7th april, 2019.

            From the very first day, i am facing difficulties with this vehicle. I got my bike serviced from jwala motors, jheel khurenja-krishna nagar.
            But after first service, instead of any improvements problems increased.
            I complained regarding this to service store manager, mr. Vinay.
            Instead of solving my complaints,...
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            B
            Bhaskar_Siddanathi
            from hyderabad, Andhra Pradesh
            May 4, 2019
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            Address: SHIVAA AUTOMOBILES, HERO MOTORS, JNTU, HYDERABAD, Hyderabad, Telangana, 500072

            I bought a duet vehicle from shivaa automobiles affliated to bhanu automobiles which is located at jntu hyderabad with engine no:jf33achge14294 and chasis no:mbljfn027hge15338. Our family is a big fan of hero motors until know but after purchasing this vehical we lost all our opinions in hero motors because of this vendor shivaa automobiles totally a undervalued store. At the time of delivery they was not provided any kind of documents like manual invoice and insurance also warranty. Not fulfilled the commitments which they have promised at the time of delivery. No mirrors, no safty gaurds, no mat, no foot gaurds and foot rests provided. After 3months of vigorous followup they provided mirrors which is a mastero mirrors. When i asked about that they tried to bluff me that those are actual duet mirrors. Also not provided two keys when i asked about that they told that they will submit with in 1 week but after 3 months they are saying that the vehical is only having 1 key after huge discussion they removed the vehical locksystem and replaced with new locksystem and boot lamp was not working while asking they said it's because of some loose contact but after that they cutted off wires and joined it like a unprofessional service person. Also they kept huge scratches while fitting the accessories also back wheel air is loosing every day i need to fill it to run the vehical. Seriously i am feeling that i bought a old vehical at the cost of new vehical and i am servicing it. I am totally fed up of it by discussing with the management in the dealership but no use. They # my money and enjoying i am struggling because of choosing the hero motors. I am very very unhappy with my choise which i have maid with hero motors. The vehical was full of body vibration sounds as well. This vehical is totally a faulty piece which i have bought. I was # by hero motors if i simply have to say.
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Sorry to hear about the trouble you faced. Please share your Registered Mobile number, and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

            Regards,
            Team Hero MotoCorp
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              S
              SumitKashyap
              from Mumbai, Maharashtra
              May 3, 2019
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              Address: H.no 356.ward no 12 .Tanda teh dasuya distt hoshiarpur, Hoshiarpur, Punjab, 144204

              Dear respected
              Sir/ mam
              I am sumit kashyap. I have purchased bike hero supleder 03/08/2018. Raju gift center tanda urmar teh dasuya distt hoshiarpur. Raju gift center show room is closed now (Dv honda hoshiarpur) 03/08/18 to till date rc not received. After seven month his told me pay your tex. But have already pay this. So please solve my case.

              Regards
              Sumit kashyap
              [protected]
              Hero MotoCorp customer support has been notified about the posted complaint.
              May 03, 2019
              Updated by SumitKashyap
              Sir please solved my complaint am very thankful you.
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                B
                B u s i n e s s T i p s
                from Delhi, Delhi
                May 3, 2019
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                Address: Manesar haryana, Gurgaon, Haryana, 122052

                Isko jitni jaldi ho sake band kr do is showroom ko ismai service naai chori ki jaati h kripya krke koi naa jae mene jab service krvai aaaj to mere pass msg aaya ki 263 rupee dene hai aapko scooty ready h
                Aur m jab gaya to vo bole ki 485 dene h aur bill hum 263 ka hi denge bas baaki rupee ka oil daal dia aapki scooty m
                To mene fr unse bola ki bill do 485 ka tabhi m 485 rupee dunga varna complaint ho jaegi soch lena upar tak baat paucha dunga m
                Fr vo bole ki bhai maaf krde tu complaint mat kriyo bas 263 hi dede aur leja apni scooty.
                To bhaiyo ye knowledge aapko m de rha hu with * proof * aur jab m ghar aaya to unka msg aaya ki thank u aapne hame 485 rupee de die h
                To batao aap log comment krke aur iss ko jyda se jyda share kro
                Plz worst experience always time with baad maestro😠
                Aur service m ache se saaf tak krte yee sab dust chod dete h
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                Regards,
                Team Hero MotoCorp
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                  R
                  Ravisinghchandel
                  from Varanasi, Uttar Pradesh
                  May 3, 2019
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                  Address: Vill pipra post bhairopur, Dist mau, 221603

                  I purchased a scooty maestro edge (White color) in 16 april 2018 and 2019 the month of february my scooty has disturb. I complained in the agency about my vehicle. They said submit yr vehicle for repairing. My all record of service and maintainanc is timely and correct. I submitted my scooty in tha last of march but. He provide me time of delivery near about 15 to 20 april but today date is[protected] and i am not satisfied to the service and promise of the r. B. Motocrop madhuban mau 221603
                  They postpend the time when i asked about the my vehicle i am suffering from many problems without my vehicle...
                  So please i want justice regarding my complaint
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Apologies for the unpleasant experience. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                  Regards,
                  Team Hero MotoCorp
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                    N
                    Nitishhero
                    from Mumbai, Maharashtra
                    May 3, 2019
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                    Address: Girja hero motocorp, Nawada, Bihar, 805110

                    I have purchase mastro scutty from your dealer, when goes to servicing dealer manager says i have no any mechanical for scutty servicing. There for i not ride scutty smoothly wihtout regular sevicing, this is my free servicing. Somy desire to satisfied customer with proper service.
                    Date of servicing 21.04.2019
                    Some days before strictly denied to servicing any scooty without any disclosed lesion. Only servicing that person which are connect to dealer persons personally.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We highly regret the inconvenience caused. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
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                      M
                      Mahendra dev
                      from Sitarganj, Uttarakhand
                      May 2, 2019
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                      high charges of 1st free service

                      Address: Riico industrial area Mansarovar Jaipur, Jaipur, Rajasthan

                      Dear sir. Today i'm visit to hero authorised service dealership r. L. Motors riico industrial area mansarovar jaipur rajasthan for my scooter maestro's 1st free service. Those service center people who told me the cost of engine oil only when i was on the scooter service, but when the scooter was ready and i saw the bill, there were also several other charges in it, which were wrong.. Kindly check this..
                      My contact number is [protected]...
                      +1 photos
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                      M
                      Mohd Varish
                      May 2, 2019
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                      Address: 122508

                      Dear hero moto corp,
                      Today morning i am going for service of my bike splendor +.
                      They put some parts without my permission, after service they didn't give me any bill.
                      When i asked for bill they are going to fight with me.
                      Hr 93 4614

                      Hero moto corp punhana
                      City punhana
                      Distt nuh
                      State. Haryana
                      122508
                      +1 photos
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We regret the unpleasant experience. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
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                        R
                        raghul r
                        from Delhi, Delhi
                        May 2, 2019
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                        Address: DOOR NO-436 MURUKANANDAL VILLAGE ANGALAMMAN LOVIL STREET, INDRAVAM POST CHETPET TALUK, TV MALAI DISTRICT, Tiruvannamalai, Tamil Nadu, 632313

                        Dear sir/madam,

                        Good day!

                        We have purchased the new bike from polur jaya maruthi, he has sold the bike 2018 model without any information and the bike was purchased on feb-2019.

                        And the new bike, on that day onwards i am getting the noises in engine, day by day it get louder and irritating, i repeatedly telling to the dealers and they are not responding.

                        Please note: the dealer way of speech is like rowdyism and he is threaten us. Please avoid this type of worst dealer, and using to me bad words.

                        They are spoiling the name of hero brand.

                        I would appreciate it if you could resolve these issue in few days will appreciate. As i am sure you can be appreciated, i rely on my bike for transport and apart from the inconvenience, this problem has also caused me to incur additional cost.

                        Bike details.

                        T
                        Tn97 0489
                        Hero glamour
                        Dealer name-polur jaya maruthi

                        Vechile no-mbljas024j9k04585
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We regret the unpleasant experience. Our team is already working on your concern[protected] raised via Call Center and will call you back to share an update.

                        Regards,
                        Team Hero MotoCorp
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                          K
                          Koka Aabid
                          from Delhi, Delhi
                          May 1, 2019
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                          Address: Wahidan, Anantnag, Jammu and Kashmir, 192401

                          One of the worst service center i have ever seen in my life one of the worst staff they even dont know how to talk with customers. Yesterday i went malik motors anantnag for servicing my hf deluxe bike what they did is they only change engine [protected]@320/ the y even don't wash my bike when asked they said our jet washer is not working... And one more thing one screw near stand was loose when asked their mechanic he said i cant fix it... It is not my duty tell owner he will fix it... When approached owner he said for that you need to go to another shop... We are not supposed to do this work... If you are not able to provide services to your customers at least dont cheat them...
                          Over all pathetic experience...
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          May 01, 2019
                          Updated by Koka Aabid
                          One of the worst service center i have ever seen in my life one of the worst staff they even dont know how to talk with customers.yesterday i went malik motors anantnag for servicing my hf deluxe bike what they did is they only change engine [protected]@320/ the y even don't wash my bike when asked they said our jet washer is not working ...and one more thing one screw near stand was loose when asked their mechanic he said i cant fix it...it is not my duty tell owner he will fix it...when approached owner he said for that you need to go to another shop...we are not supposed to do this work...if you are not able to provide services to your customers at least dont cheat them...
                          over all pathetic experience ...
                          Dear Sir,

                          We highly regret the inconvenience caused. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                          Regards,
                          Team Hero MotoCorp
                          They make me unsatisfaction on you.
                          They behave badly and anger on me

                          Dealer details

                          HERO MOTORS
                          KOTHAMANGALAM
                          KERALA, INDIA
                          686691
                          Abu Hussain Abu's reply, Apr 27, 2019
                          Bad Services
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                            A
                            AKASHDEEP RAJPUROHIT
                            from Mumbai, Maharashtra
                            May 1, 2019
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                            Address: pal village jodhpur, Jodhpur, Rajasthan, 342014

                            Sir meri gadi ki service samay pr karwata hu par har baar mujhe sahi service sahi nahi krke dete h. Kabhi kuch to kabhi kuch problem pendig rakh dete h.
                            Sir staff ka baat krne ka tarika bhi sahi nahi h. Gadi service kekr dete h fir koi problem ho jati h to bolte h ki aap kal subah fir aajao gadi dikhane abhi time nahi h.
                            Bahut pareshn hu me. Rupay barbad krdete h service center wale. Sab maze krte h gappe marte rahte h
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We regret the unpleasant experience. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                            Regards,
                            Team Hero MotoCorp
                            This canning hero baike sarvice sentar two sarvice nat provided me.
                            Tapate cover packing damage
                            I bought my hero splendor pro in August 2015 bike number-BR-28M3555 From gopalganj hero agency. Then after purchase date I didn't receive my smart card of registration.I visited showroom 10 times since 2015 but no body take action to get the smart card.
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                              E
                              er.veersingh28
                              from Gurgaon, Haryana
                              May 1, 2019
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                              Address: M/s. Sagar Auto Khewat #56, Khata #76, Kila #6/2/1, Main Delhi Road, Sampla, Haryana - 124501, 124501

                              श्रीमान जी
                              मैने hero mastro edge को november 2018 मे खरीदी है। मार्च 2019 मे दूसरी service के बाद इसमे बहुत दिक्कत आ रही है (स्टार्ट होने बाद बहुत ही झटका मारती है ओर चलते चलते रूक जाती है। फिर स्टार्ट करने पे स्टार्ट
                              नही होती।

                              2-3 बार hero service station दिखाया है वहा से घर आते ही फिर से वही problm शुरू हो जाती है।
                              एक बात और hero service station से कोई job sheet या attend करने के बाद fit memo नही दिया जाता बोलते है ऊपर से नही दिया जाता।
                              +2 photos
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We regret the trouble caused. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                              Regards,
                              Team Hero MotoCorp
                              I was facing some issue in my bike that's why i gave it to the dealer for repair in morning 9:00 AM and they promised me to handover it by 5:30 PM but till the time even not touched my bike and they are not giving any update
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                                G
                                Goutam bundela
                                from Mumbai, Maharashtra
                                May 2, 2019
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                                Address: VPO SAREDI TEHSIL MANOHARTHANA, DISTRICT JHALAWAR, Jhalawar, Rajasthan, 326033

                                I have serving frome mahadeep auto mobile jhalawar (raj.) But they cept servies short. Tack the full payment. I have complicated but his say it's not my foult.
                                His servicing my bike and change parts.. but it's properly not working. And i have complain this problem solved. But his don't solve problem.
                                And say it's not my problem. You have again Service your bike.
                                I say you tack payment already please solve.
                                His say go and complete me.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                After the 3rd service, the oil has been started from the packing of the engine, which has registered the complaint and after that, the problem has not ended yet.
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                                  A
                                  ArjunRaj2816
                                  from Gudivada, Andhra Pradesh
                                  Apr 30, 2019
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                                  Address: Hyderabad, Andhra Pradesh

                                  Its really surprising that how you guys got 5 ratings from a customer. Please have some manners and basic respect in treating a customer. Except telugu, nobody knows a single language. While entering in the service form, a guy is writing "DICK OIL" Instead of disc oil. Woow what an english. Such a big show room you have and you have not trained your people to know some basic english at all?. Pathetic. Wile taking for delivery after service, nobody was there to guide me like what did they change in my bike and what service they made. One guy told me to go to the counter n pay the bill, thats all. My bike was standing outside with key on it. I could have taken my bike without even paying the bill. Or sombdy cud ve stolen my bike. Such a carelless people you all are. And the guy in the counter doesnt even know what changes were made in my bike, he just took my card n swiped it and gave the bill tats all. When i asked about the points available in the so called GOOD LIFE CARD, HE did not even checked and straightly told. It s not working. What kind of behaviour is this with a customer. Seriously i will not recommed your service centre to anyone in hyderabad. Thank God this was my last service for my bike. I won even come to you from next time. Thanks for the worst experice. There s no option to give 0 star. Or else wud ve given that.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We regret the trouble caused. Please share your Registered Mobile number, and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                  Regards,
                                  Team Hero MotoCorp
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