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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
Complaints 6252
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Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 171

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Address:560047

Hi hero,

I have bought the bike (Maestro edge) 2 years before and i am giving for regular service to prakash motor service centre but since four months my bike was noising after crossing the speed of 45. Every month i was going service center to resolve my problem and they were charging some amount but couldn't fix.

I have followed continuously four months, then they resolved this problem but new problem came...
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M
Muttainaushad
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/missing mileage

Address:Kayamkulam/alappuzha /kerala, 690533

സർ
Kl 29P7866 രെജിസ്ട്രേഷൻ ഉള്ള ഹീറോ ഗ്ലാമർ ബൈക്ക് കായംകുളം (കേരളം )ഏജൻസിയിൽ നിന്നും വാങ്ങി.വാങ്ങിയ നാള് മുതൽ ഓരോ സെർവിസിനും ഓരോ പോരായ്മകൾ പറയും.അതു ശരിയാക്കി എന്നും പറഞ്ഞു...
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M
Madeeha Rehman
from Bhopal, Madhya Pradesh
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regarding its parts and servicing

Address:121 A sundar nagar ashoka garden, Bhopal, Madhya Pradesh, 462023

I have purchased this vehicle just five months before and i have to take it for servicing trice till date.
Following problems has been seen frequently even after every servicing
1. The self does not work if we start after one day the respective person who has done servicing said start it with kick first that to okay
2. 2. Then its relay was short circuited and once the vehicle is on it does not off and finally its battery...
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M
madiri
from Mumbai, Maharashtra
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I want know some clarifications regarding hf deluxe motorbike

Address:Krishna, Andhra Pradesh

Good afternoon sir/madam
Iam m purna prakash i purchased hero hf delux 10 months before regarding this i have some doubts so please clarify me

1. Iam attending 3rd service in dasarath kandrika but they are not enter into online is there any my fault

2. At the time of my4th service dasarath motosr are not there soo iam attending rm motosrs near pvp wiht 1000km more then my bike is not suitable for 4th...
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B
baranig
from Melur, Tamil Nadu
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no response at your service centre

Address:Coimbatore, Tamil Nadu

I left my hero two wheeler reg. No. Tn38ar 4167 for service on 17.04.2019 at one of your dealer in tamilnadu. The name of the company is suguna automobiies located avinashi road, coimbatore. Accepted delivery on 18.04.2019, till date (25.04.2019) no response from them. I took the vehicle from the same dealer in the year 2008. Kindly register my complaint for the status of my vehicle. My contact mobile no.[protected]...
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A
Aabbhhii123
from Mumbai, Maharashtra
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misbehavior

Address:New Delhi, Delhi, 110086

This is abhishek sharma, a customer of herofi corp, i purchased a bike and finance through your fi. My last installment got bounced, so one of your personal made me call and start abusing, that why are you not depositing installment.

So this is how your collection team do the work, humiliation is the part of your work, to abuse mc/bc is general practice in your task. This is how your collection person do their job.
br...
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R
Rishabh Shakya
from Kanpur, Uttar Pradesh
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the review officer in the service,

Address:Farrukhabad, Farrukhabad, Uttar Pradesh, 209625

To,
The review officer in the service,
Dear sir/mam
The civil request has said that on may 13, 2018, a branch of heav moto corp had purchased from gupta hero farrukhabad and from time time gupta hero's service center scooters served 5680 kms. Scooter black smoke was badly damaged. I have complained to the number of service center at the time but there is no hearing that i am very worried. Plz help me

Thanks...
+1 photos
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Address:Pune, Maharashtra

Purchased a hero pleasure from pratibha motors, pune on 15th jan, 2019. Till date i have given my pleasure 4 times for servicing. I am really irritated now, for the same problem am i suppose to come 4 times? Is this the kind of service or quality of vehicle your company provides?
Showroom manager: pathak sir
Servicing manager: mutu sir
Location: wakad, pune...
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R
Rishabh Shakya
from Kanpur, Uttar Pradesh
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our hero duet has 5680 km and is still giving dark smoke

Address:Village ajmatpur post pachpukhra farrukhabad 209625, Farrukhabad, Uttar Pradesh, 209625

To,
The review officer in the service,
Dear sir/mam
The civil request has said that on may 13, 2018, a branch of heav moto corp had purchased from gupta hero farrukhabad and from time time gupta hero's service center scooters served 5680 kms. Scooter black smoke was badly damaged. I have complained to the number of service center at the time but there is no hearing that i am very worried. Plz help me

Thanks...
+1 photos
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B
Bikaner News
from Mumbai, Maharashtra
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service

Address:Teli wala Road, Magharam mistri ke thik samne, Bikaner, Rajasthan, 334001

नमस्ते मेरा नाम मोहित खत्री है मेने कुछ महीने पहले यानी 24/01/2019 को राजस्थान बीकानेर राजाराम धारणिया गोगागेट सर्किल से गाड़ी खरीदी दी थी गाड़ी नम्बर rj07 ds 7470 उसमें 2 महीने बाद एक प्रॉबम...
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L
Lalchand Sharma101
from Mumbai, Maharashtra
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service

Address:Joshi Computer sardarshahar, Churu, Rajasthan, 331403

मेने 28 अगस्त 2017 को हीरो की hf deluxe bike ख़रीदी थी बाइक का इंजन नम्बर ha11 enh4h04804 है और मैने आज तक सभी सर्विस हीरो सर्वीस सेंटर से भी करवाई थी लेकिन अब मेरी बाइक का इंजन सीज हो गया लेकिन मेरी...
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L
Lokesh Kumar Yogi
from Mumbai, Maharashtra
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regarding defective bike

Address:Jaipur, Rajasthan, 302012

Hyy team
Bought new bike on 02/03/2019 but got defective bike from your showroom i have done 2 service form authorized service center but problem is still same
And call me in evening after 6 pm

Name - lokesh kumar yogi
Mobile number - [protected]/[protected]
Bike number - rj14 jp 2427

Now i want only replacement for the same if you are unable to replace it so kindly refund my money...
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S
SHIV DAYAL SHRIVASTAVA
from Delhi, Delhi
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engine problem

Address:36A Hauz Rani, New Delhi, Delhi, 110017

I have purchased Passion Pro 110 from Pashupati Autos (Aya Nagar) in April 2018 & get the bike serviced from their authorized Service Center time to time as per the service manual.

Just after 10, 000 Km the bike engine started to make a lot of noise & when I visited the service Center on 27.01.2019 they changed the oil along with regular service was done (Attaching the Bill 1) the service adviser advised to run the bike at...
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A
adnan shafi
from Akhnur, Jammu and Kashmir
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my scooty about engine problem and bad customer service

Address:Misgari mohallah, Soura, Pauri Garhwal, Uttarakhand, 190011

Hello i adnan shafi from srinagar kashmir.
I buy a scooty maestro edge 2016 model.
My scooty only runs 14600 kms and the engine of scooty became in ill condition.
When i go to the head office in srinagar. They told me i have to pay for the parts of engine. I have 5 year warranty for my scooty. Did i pay for it or not.
Because from nov 2016 i only goes 2, 1/2 years.
Is this your company policy to give not...
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V
vikasp1982
from Delhi, Delhi
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still not getting original rc of my scooty

Address:Unnao Moters, Commercial Plot no-1, Anandpuram, P.D. Nagar , Unnao, Unnao, Uttar Pradesh, 209801

Dear Sir,

On dated 15 Jan2019 i have purchased Hero Duet Scooty 110 cc from Unnoa delers (Herounnao), and after passing 3 month i still didn't get my original RC.
Few day ago sales manager of the showroom show me RC with faded print which is not be readable.
I request them that please provide me clear RC of my vehicle but after getting many efforts it is fail to get original RC.

Please help usbr...
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H
Hemeaj
from Delhi, Delhi
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new splendor + bike

Address:Toonga bassi

श्रीमान
में वर्षा कुमारी निवासी संवलियवाला तह- बस्सी ज़िला - जयपुर, राजस्थान दिनांक 31/03/2019 को न्यू हेरो स्पलेंडेर + मोटर साइकल आपकी एजेंसी - जय बालाजी मोटर्स पता - तूँगा, बस्सी...
+3 photos
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A
Ayushman Basu Roy
from Mumbai, Maharashtra
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not registering my vehicle for 2 months

Address:FLAT NO 10 CITY HOUSING CO OPERATIVE SOCIIETY SECTOR 2A BIDHAN NAGAR DURGAPUR 12, 713212

Respected sir/madam
Hi i sri ayushman basu roy from durgapur (West bengal) have purchased a hero xtreme sports (150 cc) bike from m/s shankari automobiles (Sub dealer of dutta hero) on 21st february 2019, but till now they are not giving me the registration number of my vehicle for 2months... When i am asking for the registration number they are telling that the court is closed for vote program... But there are other persons who purchased...
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J
jeet raval
from Mumbai, Maharashtra
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my bike service is not done good and they didn't give a good answer

Address:A-206 neelkanthvilla nr pethapur bus stand pethapur gandhinagar, Gandhinagar, Gujarat, 382030

We have done our bike service in gandhinagar gujrat sector 30 nanda automoblie services they didnt give good servie and they are no answering well and we have done complain in hero motorcrop and they didnt take action till now we have registerd complain 8 dayz back they didnt resond to our problem my bike they have not properly repaired we want that they will do that properly thats all my complain is to be done...
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N
Nitin Rohit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

splendor plus i3s bike bubbling and some time get out of road.

Address:214 ROHIT VAS AT-KADI TA-MAHUDHA DI-KHEDA, Kheda, Gujarat, 387335

Sir i have purchased bike splendor i3s in august 15 2018. Since that from second service bike is bubbling continuously and i have been make note in each job card of service and also before 2 days i have been changed the rear tyre as warranty make sence that tyre get air and that wise its bubbling but after changing the tyre the running of 15 kms and bike make out of road that much bubbling. So i think that that is foult of poor customer service...
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A
Anandukuruvancheri
from Mumbai, Maharashtra
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service and product damage

Address:Kuruvancheri House Narukara PO, Parakkulam, 676122

I went to the nearest hero service centre at manjeri, malappuram dt., kerala (Pin:676121) which is working under mark motors perinthalmanna, malappuram dt., kerala. I went there the previous day morning in order to get rid of my karizma zmr v-2's tapet clearance and tapet noise. They returned my zmr today evening. Actually i was really shocked when it was returned because the vehicle have a lot of damages on it, some of its body parts are...
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