Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated Feb 5, 2024
Complaints 6252
Resolved
257
Unresolved
5995
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hero MotoCorp
Customer Service Contacts

Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 173

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shikha777
from Mumbai, Maharashtra
Report
Copy

complaint against hero duet purchased from sunny motors cuttack odisha

I am shikha singh. I purchased a hero duet scooty on 10/6/18 from sunny motors cuttack odisha. The very next day it did not start at all. Since then i have sent it more than 10 times for its persisting problem in start.
I want to donate it to hero company as such a worst product should not be sold in market but they are cheating their customers continuously which could due to some dire needs....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
C
Chandar Kiran
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in service and providing spares

Address:In cherla road Bhadrachalam, Khammam, Andhra Pradesh, 507111

In first service of my new hero xtreme sports bike, a part of side sticker got removed and it was accepted by showroom crew as it was their mistake and ensured me of replacement without any cost. This incident happened on dec 31st 2018. But till now they have not replaced the bike sticker. I have been continuously in follow up with them. But everytime they are telling, they ordered the sticker but not came to showroom from last four months....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
geetham005
from Ernakulam, Kerala
Report
Copy

service center complaint

Address:AMARAVATHY, Ernakulam, Kerala, 682001

I had booked for service on 13th april 2019 at kadavanthara focuz (Eranakulam, kerala) hero service center for my two wheeler. The call center staff have repeatedly called and confirmed about the same. We reached the service center at 9:10 am and the staff there told us that they have closed accepting the vehicles for service by 9.00 a. M on account of stock taking. The call center person did not inform me about the stock taking at the service...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arjula Nithishreddy
from Hyderabad, Telangana
Report
Copy

irresponsible

Address:Mody motors, tadbund, Hyderabad, Telangana

I have given my bike along with my helmet for servicing in mody motors which was located in hyderabad, tadbund area. But at time of delivering my bike to me they are not given back my hemlet and they are saying they are not responsible for it.
I have lost my helmet which was worth rs. 1500. So please provide solution for it. And try to return my helmet back. I trust hero and i have bought recently a new bike. So please dont loose...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Phani1993
from Mumbai, Maharashtra
Report
Copy

people working here are very negligible

Address:Krishna, Andhra Pradesh, 521001

I’m coming for servicing my bike from last one week they are saying no staff inside come tomorrow. Every day they are doing same. The person who is taking care is very rude. He is not at all polite. I don’t expect this from hero moto group. Tell them to respect customers. I hope u resolve the issue. Employee name is ravi. Sri lakshmi motors machilipatnam...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RomansRD Bishnoi
from Mumbai, Maharashtra
Report
Copy

bike system problem

Address:343041

Bike no:-rj 46 sf 8263
मेरा सम्पर्क नम्बर [protected]/[protected]
श्रीमान जी मैंने अनिल हीरो मोटर सांचोर 343041 से hero splendor बाइक खरीदी परन्तु मुझे गाड़ी कुछ समस्याएं युक्त मिली थोड़ी ही चलने के बाद बहुत...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dharm.hpcl
from Delhi, Delhi
Report
Copy

I am complaining about making air in my bike oil tank

Address:At - Khesrahi,Tola - Murgiyachak, Post - Patepur, Vaishali, Pin - 843114, 843114

Good evening sir
Dear sir the air make in my bike oil tank howevere i complaint in agency but they did'nt respond. Sir plz look this matter as soon as possible.
Sir my name is dharmendra kumar from bihar, at-khesrahi, tola-murgiyachak, post - patepur, vaishali, pin-843114.
Cont. No.-[protected]
E-mail - dharm. [protected]@gmail.com
Thanks sir......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
isakkiappan
from Mumbai, Maharashtra
Report
Copy

hero passion pro engine heavy noise - service centre - very worst service

Address:384,385 SATHY ROAD, SIVASAKTHI COLONY, GANAPATHY PUDUR, COIMBATORE - 641 006., Coimbatore, Tamil Nadu

Vehicle no: tn38 cm 0691 / passion pro / purchase date -27.02.2018
Since we have good opinion about the passion pro model vehicle we bought the above said vehicle and registered on 27.02.2018.
We found light noise and mileage drop initially. We gave the vehicle for service at correct intervals. Each and every time they are giving the vehicle only the next day after service. Service centre people said vehicle engine will get...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ab Pardhan
from Delhi, Delhi
Report
Copy

by dealer cheated me.

Address:Vimla, New Delhi, Delhi, 110096

Dear sir
I am abhishek from delhi i purchased a hero splendor bike from vimla automobile shop kondli delhi 110096.
I had a very bad experience with the dealer.
I bought this bike 6 month before.. But dealer is not giving me bike number.
And i went to the shop heal a lot of times but an employee of the shop owner guddu his behavior was very rude and using abusive language to me. By dealer two loan on this bike......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hk08245
from Mangalore, Karnataka
Report
Copy

poor customer service,bad behavior

My name is nithin kumar km. I am doing regular paid service in kottara mangalore branch, but this time i received my vehicle in poor condition, they damaged my vehicle body parts, and they bounded by ropes of my vehicle body. I am very disappointed. So please take my complaint, and solve my problems. My vehicle no is ka19el 9890. Service date:9-4-2019. Service done by ganesh...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sajjan chouhan
from New Delhi, Delhi
Report
Copy

my bike main stand broken

Address:Udaipur, Rajasthan

My name is sajjan singh chouhan and i parche a xpro see when i parchage a bike that time i am not checking that bike main stain broken and when i check that time i found it broken and i inform to vss moter cop staff that time they told me they will be change but not at done an i am calling again & again but no response so now what will do
So i think they are only selling bikes not given a good service...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
AK Prajapati
from Mumbai, Maharashtra
Report
Copy

hunk bike service online showing problems

Address:Sonipat, Haryana, 131021

Dear sir this is anil kumar here i serviced my bike in service no even for one service i went to outside but now there is one problem in my engine need to open it so when i went in service center bahalgarh haryana they are saying only our service we can show outside center we can't show but in sonipat all services are showing its complete a online software problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kewal tamrakar
from Raipur, Chhattisgarh
Report
Copy

boggling problem in both (front & rear wheels)

Address:killa mandir road tamer para, 491001

There is boggling problem in my passion pro 110 cc bike.
I complained since 5 months ago but there is no proper solution by the dealer.
Then I also meet to dealer of wheels but he not able to change the both the wheels he said that he's able to change only one wheel.
now till date there are 3 servicing are completed.but still I suffering from same problem.
Description:-
Bike - passion pro 110cc
Dealer...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kumardharmendra
from Delhi, Delhi
Report
Copy

splendor ismart 110 speed & pickup problem

Address:Chapra, Saran, 841301

My splendor ismart 110 cc bike pick up is not good when i change its self starter which is not working properly. After change this part my bike speed & pick up has been down and automatically slow-fast when running on road with accurate speed 40 to 60 km/h. I have service in hero service center chapra (Saran) about four time with this complane but no any solution provided by service engg. At workshop.
So, please i request u to check...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
harish sidhardh
from Mumbai, Maharashtra
Report
Copy

irresponsible authorised service center and rude behaviour with customers

Address:Skota, 535145

Dear sir, i’m harish from anthagiri village, visakhapatnam district. I went to nearest hero service center skota for my activa 5g scooty 1st servicing. Here the staff is less and they are giving answers by rude manner.. I’m really not satisfied with your service center.. The technical people are worest and please kindly change the staff here.. Here most of the people are illiterate i[censored] have any chance just visit this service center you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shambhoo nath mishra
from Mumbai, Maharashtra
Report
Copy

service charge of bike

Address:20/24 Panchal Vihar Karawal Nagar in front of Kabir Mandir New Delhi 94, New Delhi, Delhi

1. I wanted to purchase a bike of a best branded company and after all i trusted in hero and a passion pro 100 cc has been purchased from delhi and facing the following problems :-
(A) firstly there is no tubeless tyres fitted in the bike and due to defective tyre i expended rs 2000/- for replacing its tube four times. Without struck any things in rear wheel, tube fitted has been torn. Finally the tyre has been changed and purchased...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Niketan Kharat
from Delhi, Delhi
Report
Copy

complaint against showroom for inappropriate behaviour

Address:Near rajdhani hotel daund., Pune, Maharashtra, 413801

Hello,
This is ritesh salve from daund. Tal. Daund. This is in regards to the showroom (Arihant showroom), i submitted my hero duet for wheel sound related work and its been over 1 week and still they have not started with the bike work yet and the concerned showroom person gives very rude, ignorant and dashing answers whenever i try to reach out to them regarding bike work completion status. I am very very unhappy and dissatisfied...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vipin Dhanker
from New Delhi, Delhi
Report
Copy

bad experience and want resolution (company fault )

Address:Main Karawal Nagar Road, Samrat Street, Karawal Nagar, Delhi - 110094, Sherpur Chowk, 110094

Hi sir,
I am parveen kumar owner of bike passion xpro vehicle no -DL5SAW9042 .
I had visit so many time to karawal nagar service center regarding to complain with my bike after servicing .as i fell there was sound in my bike from back tyre and chain, my lock key and petrol key was stuck and my horn button not working properly but when ever i talk to center manager named ( Manish kumar ), he did not give me any resolution and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudip kumar mahato
from Kolkata, West Bengal
Report
Copy

service issue

Address:Bardhaman, West Bengal, 713360

I have visited at barakar hero service centre while visiting the service centre employee ask that what happen i told him that i came for my first servicing he ask that from where you purchase the bike i told that from avik motor he didn't ask anything just he replied that it will take time again i ask him how many time he say's that first we have 3 or 4 bike (Barakar hero showroom) thats it after that he was looking that very busy but he...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anil kushwaha 123
from Chandauli, Uttar Pradesh
Report
Copy

bike services

Address:Koraon Allahabad, Allahabad, Uttar Pradesh

I complain against manish motors koraon allahabad.
They not services my bike properly they are make fool to people. My bike no is up70 dw1950 (I smart 110) has some engine problem but and the promise to repair in 1week but they not repair my bike. It has 1 month of time but they are not taking responsibility of engine of bike.
It is not only my problem but all the people who services bike in manish motor garage faces same problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy