Hero MotoCorp Complaints & Reviews

Rajput motor kapurthala mein new vehicle extra money vasool kar rhi hai rc ka tax 7% ke hisaab se 2600 rs hota jo registration, scan fees, pv no ko mil ke 3800 rs banta hai par rajput motor kapurthala mein par rc ka 5800 rs vasool kar rhi hai insurance ka price full 5 year ka 10000 le rhi par premium 4900 ka ban rha agar aisa rha customer kha jaega, rajput motors ne baut preshan kar rakha, customer ki koi baat sunta hi nhi, owner ahte baat hi nhi sunte, sir hum kha jaey

I used to serve my bike from your center even after the sound of his engine repeatedly i used to serve my bike from your center even after the sound of his engine repeatedly if you can not correct this bike you can not correct. This time, i am taking your bike to the service center. If there is a problem in my bike this time, then i am in kanjumar court.

Respected sir,
Greetings of the day.
I have a hero maestero edge (Rj18bs1818) and i am totally dissatisfied with your product and your service center located at jhunjhunu (Rajasthan). I have taken 3 times my scooter at your authorised service center for same problem but my problem remains. Service staff does not give me any satisfactory answer and unable to solve my problem. If you can do something then please do. Otherwise i will go to consumer court.

Wish to inform you that the service of your hero honda service is very bad for we have taken for hero honda brand where your delears fail to give proper or good service the ultimate spoils tge name of all.

When i give my bike for first time service they told that there are not some parts or it can be cleared after 10 days. But no call received until second service.

Again no proper service continously for second time for we have to hear the same story of parts not available.

Is this the service of hero honda lrn??

Starting from receptionist, service section for service and spares and goes on...

Do please inform us whether we want to give parts required for service from any other dealers for your service or whether we customers want to serve hero honda for hero honda bike we bought.

With lots of anger and irritation i am now sending the mail...

Yesterday for third service again i face the same problem and they told today everything will be cleared today, while we call office receptionist often says will be connected to service section and line holded and disconnected. Continously the same happens and very irritating for service eithet by call or in person.

All in vain when went to take the bike after service it was noted that wrong connection was given to left and right indicator, is this the service of lrn hero honda. Today evening from 5.15 hardly more than hours the service was not completed, and in vain forwarding this mail.

Will this mail be taken seriously to give proper service with parts as required or the same will continue.

Sorry to say if it persist then no way to file legally.

Very dissatisfied with hero service last time they(Hero Service Center Rewari) had done.First of all why in new vehicle front socker was not working properly and in case of repair, After 1 month of repair the same issue I'm facing right now. This was not a good experience with Hero vehicle. Now what to do I'm also a private employee I can't take leave on regular basis for this type of issue. Please do the needful I'm suffering from this issue 2nd time.

In my previous mail, after resolved, the same problem has been continued, today morning (18.2.19) am. I have handover again.
When i received bike within 5km the same problem. And i came to service centre (Walking with bike upto 8km).

Again they said two days to solve my problem.
So kindly take action and resolve my complaint.

Vehicle no: tn 58 ay 9460 (Pleasure)
Enigne no : jf16ecegf16263
Chassis no : mbljf16ehegf16241
Model : 2014
Running km - 21000 km

At the time of starting, there was a sound. We have given the vehicle to the tirumangalam showroom. They told there was a engine problem. Lot of amount will be incurred for engine problem work. How is this possible for suddenly engine problem.
Please consider and claim for the above big problem.

Thanking you,

With regards,
S. Manipandian
[protected]

I have bought hero duet vx on 30/06/2017 from soham motors, mouda, nagpur. Dealer name n. K. Kusumgar and co, nagpur,
Engine no: jf33achge01810, chassis no: mbljfn029hge02865

From the day i bought there was a problem of starting the byke with self. I have informed many times to the concerned showroo during every servicing. Two to three times deut was not starting and the showroom person came and started with extra batter and every time they used to charge the battery externally and deliver the byke.
I even cahnged new battery at my own cost, still problem still persisting. There may be a problem in charging of battery in byke.
After contineous followup they have on 28.11 2018 they have changed reg. Rect assy and told that now problem will be solved.
Then also problem is not solved and my byke is not starting from last one week with self and kick. And showroom persons are not responding and telling to bring the byke to showroom.

I am fasing the problem the worst byke and worst servicing from the day i have bought the duet.

Regards
Harikumar

I was bought a splendor plus from aman motors, kartar nagar, on september. 22. 2018, after the first service i feels some problems, it doesn't work properly, it's clutch plate is failed and doesn't give milage, and its only travelled 1200kms.
So, i request to you to solved this problem.
Thank you
Name:- brijesh kumar rathore (Mirghaniya super centre)

Ankit srivastava

Sat, feb 16, 11:36 pm (42 minutes ago)

To [protected]@gmail.com, vivek, me

Hello sir/madam,
​
​ with heavy heart i am writing this to you. With my hard earned money i have purchased a new hero maestro edge on 25 nov 2018 because of my trust and past experience with hero motocorp (Just 80 days back, its doesn't have a registration certificate provided yet). I also completed its first complementary service just few weeks before (12 jan 2019). On 15-feb-19 while returning from my office the scooter suddenly broke-down and it didn't restarted. I thought its was minor one but when i tow it away to authorized service center (Autoneeds gurgaon). I came to know that the engine was seized due to machinery failure.in my worst dream i was not expecting this as my vehicle has not given any sign of any problem till now and obviously we cant expect it as its just a new born (2 months old).​
​
I was completely shaken, it was unbelievable for me as its just 2 month's old vehicle, i asked them to reinspect but the same result. The vehicle is standing in the service center now and it feels like my hard earned money has been looted.​
​
This proves a huge trouble in the machinery of this scooter as its collapsed within 2 months of purchase. I am not taking this failed engine/opened-engine scooter back and requesting you to either replace a new scooter with same or provide me complete refund. Its not acceptable to me anyhow. I request you to kindly resolve this matter ambically else i will be bound to take legal option.​
​
Note : i am attaching the complete purchase documents and service document of my vechicle with this mail.​
​
Yours sincerly, ​

I purchased hero splender i3s from sub branch of regent automobile situated at pinjore (Distict panchkulla, haryana) on june 14 2017 (On finace)
Total amount of bike is 53, 352 and i gave 15, 000 as downpayment now the total amount need to pay is 38, 352
And financed the bike by capital first.
Now the amount is need be paid is 43900 with intrest and emi comes out 2223 per mnth. For 24 months
But if i pay 2223 for 24 month then the amount will be 53, 352
Now i dont know where is my downpayment which i gave to hero dealer.
I tried to register the complaint at hero by dialling toll free helpline number but he refuses.
I also attaching the voice recording of call.
Please help to get me my money back.
Thank you

Myself rajesh from coimbatore, i have a starting problem and i have handover to the service centre on 13.2.19 eve 4. Clk, they said to inform later, 14.2.19 on informed some of spare is not available in their branch, so they said evening will provide, but still now no response from there, while am asking about this, they said will provide next day. 15.2.19 following i called and asked them, same information they passing, i have an good opeion on hero service centre. I feel bad about this incident.
Three days of struggling of my issue. I need proper response from them.

Place : india, coimbatore, sulur branch.
Bike number tn 37cj 7708.

Even service centre has not parts upto three days.

I purchase splendor plus from S S motors ARD of East venice on10/10/2017. Last month its Headlight bulb 3 times changed, during riding its brightness increased and blown out, so i discussed these matter with auto electrician experts, they told that its voltage regulator complaint, so please change immediately.I contacted the ss motors they told that voltage regulator has no guarantee.This is my third bike fro hero.

Aroor yours sincerely,
Shafeek T A
[protected]
15/2/2019

Sir,
I brought a hero glamour, (Od-04l-3225)
Owner name aybu munda from s. K hero, chandikhole, jajpur.
I did my last servicing at paradip motors, paradip.
But i am fully unsatisfied. My bikes engine sound very roughly. But the told. Y that they have no mechanics to solve that problem.
So i request you to solve my problem as soon as possible.

I am suman, woring in automotive industry.I purchased hero pleasure on 12 th Feb 2019 in your authorised dealer point A.M Reddy in Nellore district, andhra Pradesh. (524004).
Today while my sister was coming from college our "pleasure "got into breakdown. Taking breakdowm assistant, we went to showroom with the vehicle. During conversation, we came to know that PD activities were not taken carefully. Service adviser of A.M Reddy suggested us to leave vehicle and collect it tomorrow. When we came to know about this incident we were completely disappointed.
We purchased 4 vehicles of hero company till now and still in use. We are loyal to hero company as many others.so, we want to bring this information to your notice
Brief details are as follows
Owner name :Akkineni jaggaiah
Date of purchase:[protected]
Meter reading at. breakdown pt. :40km
Mfd yr :2018
Eng no. :JF16EGJGA02047
Ch no. :MBLJFN036JGA03135
Reg no. :AP39E0883
Requesting team to kindly intervene and take necessary steps also revert with acknowledgement copy. We are completely disappointed with the dealer service activity.
Regards
Suman, [protected]
[protected]

Requesting that my bike has been above the last 1 year, continuous problems of the engine are repeated and the engine of the carriage is stopped and it has to be moved from there to the showroom and it has been four to five times. Despite 5 years of warranty and 2 year insurance, we have to pay the bill every time. And bike number is RJ36 SM0506
Owner name tarachand Khatik
Address Masuda, ajmer, rajasthan
Pin 305623
My Contact number [protected]

Jerking problem in 1st gear and found the unnecessary sound in bike. When put the 1st gear in bike, bike takes the jerk or blow. Whenever idle bike start in 1st gear by self.. Bike takes the jerk in start-up... Bike stand in idle condition took the 1st gear and push the cluth during the engine off bike place one area to other area very difficult to move.

Dear sir,
I bought a new maestro edge in aug 2017... Till now 2 times engine fail.. Now sound in engine...in last service 4 january 2019 paid service.. I told clearly that a noise is coming from engine plz check.. Not solving till now.. I already said to hero showrooms manager and service manager 3 times... Behaving roudly
No response from hero showrooms nizamabad armoor road branch... Plz help

I have brought the bike on 2nd september 2017 from rohan hero, bhubaneswar. I have finished all my free service from authorized dealer. After that on 22nd jan 2019, i went to rohan hero for servicing of my paid service.
I have reported some issue like sound on bike other than engine sound and vibration of body.
After servicing also i am facing the same issue.
Again i have went on 9th feb 2019 for again check the issue. The supervisor told me the there is some issue with new glamour. And again my issue was not resolved.

Please look in to the issue.

There are two pins under the seat of my achiver150cc, which was purchased on 5th september 2018. Out of which one pin was broken from the time of delivery. But sorry to say that i have visited the dealer of rudrapur as well as khatima several times, but no solutions came out. I have talked with the service engineer also with no result. I want my bike to be changed.