Hero MotoCorp Complaints & Reviews

Hello, i have hero glamour bike 2017 model bs4. I am giving my bike only in hero service centre inka erragada, hyderabad. I have always problem when i gave my bike to service they charge more money but they don't do anything, they just wash the bike and gives us if we come back to service centre to compliant they say other reasons so please i am requesting to hero to improve service

I have purchased a hero karizma zmr 2014 model in feb-2015 from sri shiva shankar hero showroom visakhapatnam. My bike has some very critical problem with the engine, and it is a manufacturing defect. I am facing it from the beginning when i bought the bike. And i have visited about 18 times to the service centre regarding the problem, but i have not received much of a response from the service centre. Present engine noise sounds and black smoke came out. Service person checked and engine was boar problem. Need to change the boar. I have bought this bike 4 years completed feb-2019. I have an 5years engine warranty, please provide information what can i do

Dear sir, my super splendor model 2018, no uk07, de9250, run 12789km at current date, sir day of first service your company engineer can't short out my complaint till your last service complete, they every time said this model failed due to his engine voice, and we can't do any thing. Sir i[censored] made any model engine your engineer work on it, on my case when i drive my motorcycle, i have headache and my all concentration going to your engine sound, pls send your expert team to doon for quality visit,
Thank®ards
Ajay chamoli
[protected]
Dehra dun

Dear sir/madam
I purchased hero passion pro 2017 in september number is dl9sbk8738. My bike battery is not working properly last 4 months. I submitted my battery on 15 january on your dealer showroom 'avni motors' supervisor promised me they will give your battery return after 10 days bt today is 2 feb this is very shameful service. Battery number is m7h7s9186107h73 please check and call me on [protected]

I have purchase hero splender+ 16-july-2018 to rajveer auto in baddi (Nalagrah).
I drive this moter cycle last 5 month and feel very badly to drive this moter cycle, because since i purchase this moter cycle my moter cycle chasise is not in ok condition. Due to this problem i have face many more problems.
In last month i have face one another problem in this moter cycle. My moter cycle socker is totaly break down..in this matter i repeat another complaint,, so dear hero motocup, please shot out my probelm as soon as.. Its my humble request to you please shot out my problem about my socker.. Contact number: [protected]

I AM AJAY VERMA, I HAD PURCHASED YOUR BIKE " HERO PASSION PRO 110 CC, DISC CAST" We have complaint with in servicing to the same agency but they did not response, please do need full.

PURCHASING DATE: 09.09.2018
AGENCY NAME: SEHGAL AUTOMOBILES, 18/2, mathura road, AJRONDA CHOWK, FARIDABAD-121007 (HR)
PH NO[protected] / 4018344 / [protected]-97

REGARDS
AJAY VERMA
[protected]

I service my two wheeler since 3 year from your service center from lajpat nagar center market today i give my two wneeler for servicing they call & saw two wheeler is puncher you have to pay 60 rs plus 100 rs service charge for puncher total 160 rs for one puncher it’s that fair please tell me
Otherwise i quit servicing from your center
From gagan alagh [protected]
[protected]@gmail.com

Yesterday i give mine pleasure for servicing in your workshop in my nearby locality. I am highly unsatisfied with your service. There is oil all over my vehicle when i complaint about it was cleaned by your worker beside that also there is oil all over. I said them to clean it they said they can clean that much only. The vehicle should be available to me at 5:30pm, but they say they can't provide it on time thus i collect it at 7:20pm with such unsatisfactory results. I must say if a customer paying you for service it's your duty to provide them with a good service. I m highly unsatisfied... I think if a local vendor done it i could get a better results than your services...

Maine glamour fi kharida hai ranchi jharkhand main, kharedne ke turant baad hi engine se mobile girne laga first servicing main thoda bahut jaise tase packing kit badalkar bola gaya yahan se likage tha ab nahi hoga lekin fir do tin dino baad engine se mobil girne laga fir service center main engin main pestig karke hata diya gaya or bola ki ab oil lic nahi hoga lekin fir bhi abhi tak engin se mobil lic ho raha hai. Ab aap hi batyiye ki iska kya kiya jaye

Dear sir,
This is for bring you notice that i purchased a bike from your singla agency located in pul prehladpur dated 6th of dec. 2019 now situation is this that no document like rc no. Plate provide by him his response is very lazy please take necessary action on him and teach them a lesson that they never do it again.

Thanks and regards
Chandershekhar
[protected]
[protected]

Dear sir/ madam i'm five time complaint but m not satisfied because not properly work
Engine se voice abhi v aati h bike 38-40 ki millage de rhye h and bike abhi 7500 km chli h agency me millage testing ke liye bolta hu to bola jata h ki 200 charge pay kiya jaye ga because sir its not my fault its u r mine phle milage test krwale pa no charg but ab ye log bolte h ki millage test par charge pay krna hoga and properly bike service time to time
And sab se badi problem bike ke engine se voice aati h please solve sir/madam
Bike agency name virandera automobile rewari (Haryana)

Dear sir,

My name is sanjeev kumar my bike no-up14cq1287. I bought a hero bike extreme sports from uppal motors pvt ltd block a3 sector 10 noida uttar pradesh on 15/06/2015, whose invoice is no[protected] sinv[protected] and my bike is still almost used 42500 km, which has all the service done by the hero's authorised service center on time to time and i use my bike single hand yet, still in my bike 2 times half engine's work have already done in uppal motors and now according to the hero authorised service center my bike engine is lacking and the work of half-engine is to be done. I bought the hero bike for a brilliant brand, but i did not know that i have a manufacturing problem in my bike or in the service center worker, i have complained about it several times in uppal, and he fixes the problem, then the same problem received second problem occurs again even after the all service n authorization service center has been done by me, i am more worried than hero's bike, and on today's day, i have stopped believing on the hero bike, so you have to get my bike for rectify the problem as soon as possible.

Regards
Sanjeev kumar
[protected]
[protected]

Dear, my self sandeep kumar from patiala. I went to s&s goyal agency on 26jan19 for servicing of my super splender bike hr16t9666 & mob. No.[protected]. But after servicing of my bike i observed uneven noise from bike. After that i went back to agency and asked the supervisor to resolve it. After that bike alloted to technician to resolve it but its not resolve it and handed over to me told me it resolve. For your kind information its not first time its second time this problem happened after servicing. I m not satisfied with company service agency. Plz sir look in this matter

I m buying hero pleasure scooter dated 23rd Dec 2018 on black colour from Rangpuri Mahipalpur KS Automobiles Rangpuri NH 8 New Delhi 110037 in the name of my wife, there was few part is missing like silencer cover and mirror of the scooter and it’s very surprising if you purchase new items the company would take responsible to get it arrange the parts. The another issue while taking scooter and moving out the location the scooter stop working in mid of the area and nor able to start. I have tried several times and called the customer care but due to late in the night no help was coming. I reached home in the late night and it’s the bad experience of my life forever. After 3-4days I have Contacted the service station where I bought scooter and personally visit the place and aware the facts and figure for issuing of fuel pump cover and they listen and ensure that the same will be rectified now and it’s not repeating again. Secondly after waiting the parts of scooter I m not able to find out the parts as of now and there is no positive response and nor the problem being rectify as yet? I m very frustrating about for those product and see the details are as: name of scooter is registered from Sangeeta
Chasis Nos : MBLJFW021JGK01339 and more details pls contact with me [protected] and [protected]. I m Vikram Singh husband of Sangeeta and presently staying in Najafgarh. And there’s is Nos plate and RC is also not coming after tap of 1 month time. The payment is being done dated 23rd Dec and not able to get if Goodlife cars as yet? I m waiting the response from reputed company and I m thinking very positive I m getting the positive response soon. Pls contact with me as I have share the Nos above. VIKRAM SINGH

My name is chahat ali and i purchase a bike passion plus 110 cc from aligarh auto sales on[protected] after submitting all the related documents and registration fees at the same time till[protected] i didn't get the registration certificate. When i talk about the same to the agency employee, owner even to the hero moter corp via call and via email. But not get any call back or reply from the agency side. I am still waiting for the rc after paying the whole amount. No one is there to help me and sort out the problem.

I have purchased a new maestro edge scooty in oct 2018.in dec my scooty got some scratches on right side. I have contact to the service centre. They told me that my order has been placed on 4th dec. And they will get changed my scooty spare parts within 10 days. But after 2 months i have not get my scooty spare parts. They are not doing anything just giving next date of arrival of spares. Very bad service i have ever seen. Very poor way of talking ofthe executive of hero reps.

My bike hero honda splendor plus was serviced in aditya motors located at mangalagiri belongs to andhra pradesh state. Bike having problem after service...
The above deler create new problems in our bike and again going to service center for rectifying new problem but no respond at service center... They doing fraud business and giving bad service... So it will impact on hero motors... Please take an action on aditya motors..

Hai, Iam Mathi kumar. I own a Hero duet in 25/05/2017 (Tn69 bd 0529) and have done follow-up servicing only in authorized hero service centers in Thoothukudi. It's aravinth hero motercorp in Thoothukudi. In my bike there is a default problem from the date of buying. Petrol tank cap is struggling to lock in each and every time. I said to that service center in every time of service. After service it runs normlaly for 1month. Then it repets. Then on day they change the cable of petrol lock. And also its countinues till now its a major problem in my bike. If it is a manufacturing defect hero motor corp is the respinsible for that. At last i service at dec 28th 2018. And also the complaint is not rectified . And i cal the deler they said to came. And rectify that temproveriely at 4.1.2019. But now 22.1.2018 the same complaint petrol tank is not closed. Who is the respinsible for this error. And how can i rectify that error. In every service i pay a service cost. Even after all services my complaint is not rectified. Is hero delivered a manufacturing defect bike to me. How can i clear this pblm in my bike. I[censored] cant rectify that, refund my bike money or exchange my bike. I really very disappointed about your services Thanking you

Dear sir, I am anil kumar j and having the joy ride card at m/s.r.m.motors (p) ltd., in vijayawada, krishna district, andhra pradesh. Today i went to some other hero service center which is located in kanuru area and the service center name is m/s. Sai swarnika motors hero services denied due to the card inactive vijayawada, krishna district, andhra pradesh. Immediately, i called to rr motors who were sold the card to me and convey the information to the dealer. Then they sent snap short regard the card details to my whats app even though i was not get any services.
Vehicle reg: ap07cw6741
Phone number:[protected]

न्यवर,

मेरा नाम श्याम शर्मा है 6 सेप्टेंबर में मैंने ऋषि बाइक्स हीरो शोरूम सारंगपुर से डीलर अशवेंद्र सिंग छाबरा से मैने हीरो माइस्ट्रो एज खरीदी थी l अत्यंत खेद के साथ आपकी जानकारी में यह बात लाना चाहता हूँ कि ये स्कूटी डीलर अशवेंद्र सिंग छाबरा ने मुझसे पहले भी इक़बाल खान को बेचदी थी जो उसने 1 महीने मे स्कूटी को शोरूम पर स्कूटी की कीमत से 10 हजार कम कीमत ले कर शोरूम पर वापिस कर दी थी और वोही स्कूटी शोरूम वाले ने रेपयर कर किलोमीटर 00/ कर के मुझे नई स्कूटी की कीमत 63500/- रुपये में मुझे श्याम शर्मा को बेच दी ओर मेरे पास इस स्कूटी को 4 महीने हो गए लेकिन मुझे अभी तक बिल ओर गाड़ी के कागज रजिस्ट्रेशन भी नही करवाया l फिर अभी मेरी गाड़ी में चाबी सूज खराब हो गया था तो में उसको रेपयर करवाने दूसरे हीरो शोरूम पर गया तब शोरूम वाले ने गाड़ी के चेचीस ओर इंजन नंबर से शर्च किया तो शोरूम वाले ने मुझे बताया ये गाड़ी इक़बाल खान के नाम पर रजिस्टर है तब मैंने इक़बाल खान को कॉल किया और उससे पूछा तो उसने मुझे ये सारी बात बताई उसके बाद मेने जहा से गाड़ी खरीदी थी उस शोरूम पर कॉल किया तो डीलर ने इस बात से इनकार कर दिया l
मेने इस गाड़ी के लिए 22000/-हजार डॉनपेमेंट किया था बाकी रकम 41500/- पर फाइनेंस करवाया तो शोरूम वाले ने हीरो डुएट गाड़ी का 47188/- का फाइनेंस करवा दिया और उसमें गाड़ी की कीमत 68800/- है जब मैने ये बात शोरूम पर जाकर बोली तब मुझे शोरूम वाले ने मुझे बोला गलती हो गयी ये हम सही करवा देंगे यह कह कर मुझे गुमराह कर दिया लेकिन उसके 3 महीने के बात भी वो सही नही हुवा ओर मेरे अकॉउंट से क़िस्त कट रही है लेकिन मेरे पास वो गाड़ी ही नही है जिसकी क़िस्त काट रही है ।
इन चार महीनों में में शोरूम पर बिल ओर रजिस्ट्रेशन के लिए कई बार जा चुका हु लेकिन मुझे कोई न कोई बहाना बना कर गुमराह करते आ रहे है ।

कृपया इस सन्दर्भ में शीघ्र ही उचित कार्यवाही कर मुझे इस पुरानी ओर फर्जी गाड़ी के रिप्लेस में नई स्कूटी के साथ बिल दिलवाने का कष्ट करे l
आवेदक, श्याम शर्मा/पिता श्री प्रेमनारायणजी शर्मा ग्राम पोस्ट-भ्याना, तहसील सारंगपुर, जिला राजगढ़ (म.प्र.)
जीमेल [protected]@gmail.com
mob no [protected]