Hero MotoCorp Complaints & Reviews

Hi
I am arjun dhiman and my baik no - uk17g/2296 my mobile no-[protected] i have parched in baik hero splender plus and company providing 5 service i have consumed all the service but company provided me 5 year engine warranty and i visit the hero service center but to day denied so please shotout this problam my baik parched 29/11/2017
I am not satisfied your service and not a suggestion other coutomer for this company bike.
Thanks regard
Arjun dhiman
[protected]

I put my ignitor bike at hero show room it's been more than 1 month for a repair of accidental injury i have taken the tata aig insurance. But the workshop manager tells me that the company will not provide them the material of bike.. Please solve my problem.
I have taken the insurance and the company will not provide the material is not the justice for me

Dear sir I had given my bike for my 3rd servicing on 2nd November 2018. At Sri Sai automobiles hayath nagar RR district HYD pin code is 501505 . here the issue is
before this servicing my bike has giving millage is 62 - 65 kmts/liter but after this Servicing my bike millege is degrowing which is 54 kmts/liter what can I do sir ? What ever I want my bike previous millage.so pls resolve my problem as possible as.

Hello,
My name is qasim
And i have been to service center so many times but my problem is never resolved from there.
In last i write this complaint.
My bike no. Is up 21 bu 5813.

My bike is not giving good average and also pickup is very bad.
I have complained about it in every service but no solution is given.
Please solve this as soon as possible.
My number contact number is [protected]

Bought my hero glamour motor cycle on 15.10.2018 from neelam motors, balasore. I have registered complain about the unusual noise of the motor cycle twice. The service centre could not resolved the problem. For the third time complain it closed the complain with out checking it. The mechanics seem to be not trained enough to detect about the sound. I think the sound is coming from the engine. But their going for a heat and trial method.

Bhai ji
jab se humne scooter liya hain hamre scooter me engine liqij ki problem hain
agency par jate hain to bolte hain ki vo liqij band kar dete hain hum bhai ji bhut pareshan ho gaye apki agency se bhai ji hume humara scooter change kar ke de ya hum counsumer court me ja kar case file kare

jab se scooter liya hain na to R.C. nahi aaye OR na hi INSURACNE diya humare pass bus service book or apki agencies ka bill hain jo apko sent kar rahain hu

kirpa kar hum case file kare use phele humara scooter change kar di ji ye

mob no : [protected]
owner name : SHAHZAN

Basically this is the complain reliable dealer service careless. I give my duet 5853 for 5th service on dated 15th dec'18 with job no.73 and today i received the same after service, duet head was not tightened, when i called the concern person he send me to service person and service person told me that i know there is a problem and i didn't tighten the head.
If i'm not check duet before out the campus then all are blam to me & same is responsibility of mine. This is not the 1st case.
Matter is that how irresponsible they are... If i 'm not aware all the responsible balim to me and i've to pay the charges of same where i've no fault.
So, this is kind request to you, kindly escalate this issue cum activities. Please share the action you have taken.

Regards
Avinash
[protected]

I m owner of cbz xtreme bike and it has been an year and i'm doing regular service at every 3-4 months. I haven't allowed anyone except hero authorized service center engineers to touch my bike as i don't trust any local mechanics. But this time i m utterly dissapointed with the service as well as their approach towards the issue. I was billed rs.1300. But the most amazing part i found about my bike after the service was the bikes brakes were not working, front wasn't working at all and rear was stopping four meters after applying the brakes. I reported them about the same and they told front brakes is not working because of polish they applied in the bike and took it to washing area and i don't know what they did as they asked me sit in the waiting area but somehow they make working which was manageable. Then again i took it for test ride and found front has been made better than before but the issue was same with the rear brakes. So i went to them and told about the same but they tried to ignore and asked me to come next day so i did the same and went next day to them and they did something and made it bit better than before but still it was not working properly (Previously it was stopping after four meters now it is at two :-) i told about service center manager about the same and he checked himself and himself told that the brakes are actually not working 100%. And he spoke about the same with supervisor but supervisor told something and this can't be made proper further.. Ha.. Ha.. Ha.. And he asked me ride the bike 4-5 days like that (Means without proper brakes) that is alos after service and again asked me come back again after 5 days. If i didn't able to manage without brakes.. Such a joke... I don't know how did they can be so irresponsible after getting fully paid.

It's worst experience with hero motocorp. Service center is playing fool game with customers. They are charging 2-3% extra amount if customers are paying through card. Already they make amount much extra than local bittle service shop. As a customer i m too disappointed to get the hero motocorp vehicle. 0 star if can reviewed.
Govt says to use card (Casless) transaction but some fake bunches like hero motocorp service center. They are making money from customers as illegal way. My bill was 2735 inr and i gave the card to swipe but they neglected and told that if would use card for payment then i would have to pay 2% extra. I asked them to include that 2% in bill but they said no to add the same. At last i had to go to atm which was 2km far from that place. I request to hero motocorp to avoid making people fool. As an organization they should provide facilities to public not making money at illegal way.

Dealar charge me for encurence 7500 but the amt show in encurence copy 6264. Dealar is not ready to cash return for difference. And he is giving me a bill for bike by my name but the bike are registered in heromotocrop by the name of other person.dealar is telling me for complaint on consumer for or legal.

Kindly contact me
Pushpendra Singh
[protected]
Indore MP

Baramati mahalaxmi hero showroom gave a bad services. There is not a enough spare parts and not take a spare parts orders.

Main complaint is a...
Lastly come a message on customers mobile about a service satisfication.
They take a customers mobile and typed a satisfication code on computer, they dont ask to customer which code is u tell satisfied or unsatisfied.
They cheat a peoples who are poor

Sir,

I purchased a mastero edge vx bs iv scooter (Registration # dl5sbc5179) from r k automobiles dilshad garden, delhi on 21/8/2017. The scooter has been giving problem right form the first one month. I contacted the dealer several times to sort out the matter and they finally agreed to replace the battery but i had to wait for about a month to get the replacement. Even the new battery did not work and now for past 7 days the scooter is back with the dealer again. As a result i have not been able to use the scooter for past 2 months. I have a very demanding job where i need the scooter every day.in the mean time i have spent thousands of rupees on taxis and autos.

It is a matter of great concern. How could a company like yours offer such a poor customer service and make products of such a trash quality? If i do not get the problem sorted out with in 72 hours i will be forced to contact your head office and perhaps mr. Munjal himself. You will also see a lot of dirt in the social media.

Anurga sharma
Phone# [protected]

सर, क्या मैंने हीरो की स्पेलेंडर मोटरसाइकिल लेकर क्या कोई गलती कर दी। मैंने दिनांक[protected] को मोटरसाइकिल खरीदी जिसमे प्रथम दिन से ही बबलिंग की शिकायत आ रही थी।दो बार आपके कस्टमर केयर पर शिकायत दर्ज की, मैंने इसी बात को लेकर डीलर को शिकायत की इसमें बोला कि टायर का अलाइनमेंट कर दिया गया है। लेकिन मेरी परेशानी जस की तस रही। फिर मैंने हिमगिरि की वर्कशाप में इसी परेशानी को दिखाया उन्होंने बोला कि ठीक कर दिया गया है। लेकिन परेशानी ऐसी ही रही। पुनः दिखाने पर उन्होंने टायर खराब बताया और बोला कि आप गाजियाबाद जाकर टायर चेंज करवा लो। कमी कंपनी की खराब पार्ट लगाने की हुई और मुझे परेशान किया जा रहा है। में गाजियाबाद टायर बदलवाने के लिए पहुँचा वहाँ पहुँचने बोला गया कि आपको फिटिंग, फ़ाइल चार्ज के नाम पर टायर बदलने के 500 रु देने होंगे और टायर बदलवाने के लिए आपको परसो पुनः आना होगा। ये ही नही rs 65000 मैंने पे किये जिसके बदले मुझे rs 62839 का ही tax इनवॉइस दिया गया। rs 2161??? इनवॉइस मांगने पर बोला गया कि कंपनी इतने का ही इनवॉइस देती है ये सरासर फ़्रॉड है। और टैक्स की चोरी भी, सर क्या इन गतिविधियों से हीरो कंपनी की गुडविल साख पर क्या प्रभाव पड़ेगा। मैंने सभी पेमेंट और टायर चेंज का लेटर आपको मेल के साथ भेजा है।
पिछला टायर मैंने ग़ाज़ियाबाद जाकर बदलवाया अब सार्विस सेंटर अगला टायर बदलवाने को बोल रहे है। में परेशान हो चुका हूं। कोई सुनवाई नही
प्रार्थी गिरधारी लाल
फोन न. [protected]
वाहन न. Dl13sx 6835

Dear LNT team, request you to please share my Loan statement on my Email ID- [protected]@gmail.com Loan ID is- 3530631. I am trying to get this statement from last 1 year but no one from your site cooperated with me. your customer care number is not working.so help me with loan statement about my pending amount and how much I have paid, As soon as possible your quick response will highly appreciate here.

Dear sir
Meri comment service k regrading hai
Meri gadi m sir oil leckeging ki problem thi or average b nhi de rhi thi gadi number up83 am3117 hai jo aapki compny m already 3 time service ho kar aa gyi hai pr jisme compny k dwara muje bataya gya tha ki apki gadi m oil packaging or engine dwara hoga jisme aapki gadi average or pickup bhi shi ho jayega
Mene us time gadi ko service pr dala 3oct 18 ko compney m dala tha uski service krne m unhe 1 month se jyada laga jisme unhone muje 934.70 ka bill bnaya or kha ab apki gadi shi hai pr complet whi ki whi hai 5.12 18 aaj b oil leckeing kr rha hai or gadi m bilkul pickup nhi bn rha or gadi jisme mene company m dwara service k liye diya fir unhone yhi bat khi ki aapki oil pecking dalegi jiske unhone muje 47.97 paisa change kiye
Service hone k bad b aaj mene gadi m fir se whi complen hai ki gadi m oil leckeging or pickup bilkul nhi bn rha hai or meri gadi ko bilkul bekar service kr k gadi ki halat bekgadi jesi bna di. Pta nhi chalta ki m gadi ko chala rha hu ya gadi muje chala rhi hai
Aapse anurodh hai ki meri gadi ko jald se jald service krne & achi traha test service dene ka kast kre
Dealer location
Firozabad 283203
Venus auto

Costumer
Mohit agrawal
[protected]

I neema kurmi got my please no mp34mi7437 serviced at service centre at makroniya sagar mp. My vehicle is not washed properly. It happens two times with me.
There i saw that late comers are cerviced early than those who comes at earliest. There are no facilities for drinking water and toilets. Those who are familiar to service employee are getting service earlier. It should not happen so.

I own hero glamour bike which i bought 3 months back. I had given my bike for free servicing at v raj automobiles, adaspur, cuttack, odisha. The service guy hit the chain cover at an object and made that damaged. The chain is also not stable. While i complained they just misbehaved me. I want my chain cover and chain socket to be replaced. How these guys are behaving is very rude and unprofessional. They sud be warned regarding this.

My name is rajan kumar and i am from siliguri west bengal.. I have purchased a xtreme 200r in july month and i was promised to get a leather bag, helmet & bag pack with the purchase of the bike. I had gone to purchase xtreme sports but the sales person and the showroom official convinced me to purchase xtreme 200r as with this bike i would be getting leather jacket, helmet & bag pack. But 5 months have gone and the showroom manager and the sales person provide me many dates for my gifts and every time they fail in their commitment. I want my gift as soon as possible otherwise i will lodge complaint in consumer forum. Want immediate revert regarding this complaint.

I am owner of hero passion pro bike res no. Rj05 as 9730 i was purchased it from tm motors btp.. My bike gave mileage of 28-30 kmpl only... But company claimed 60 kmpl for all passion pro bikes and my bikes front soccer also not doing work properly so i request you plz take a serious action about thatcomplaints... Otherwise i will go for consumer court on that matter... Thank you

I have a passion xpro bike 4 day since bike service done satvik motors service center, but 4 day after i check bike rear tyre, found not in alignment (Center), due to which i face safety problam during running bike, then again check problam found chain adjustment locking nit free, so i say that service level is very poor this center, service not service complete, he change only engine oil, not check properly bike