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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
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34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
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110057

Hero MotoCorp reviews & complaints page 185

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A
Amitkumar24ak
from Allahabad, Uttar Pradesh
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service quality

Address:Chandigarh, Punjab, 160101

Since then i have not been able to start the service. So useless service. There is no hearing in the workshop. Maintenance and clinics are not taken care of. Go to workshop not a helpful part, coming after a week....
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R
raj784
from Kolkata, West Bengal
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tax token and smart card not given

Address:Kolkata, West Bengal, 700124
Website:[email protected]

I tamnoy das, from barasat, north 24 parganas, pin 700124, i purchase a hero glamour from cynosure manik's auto center madhyamgram on 23/09/2018 vide invoice no. Vsi-19244. At the time of purchse they forced to me buy a insurance policy of rs.8000/- but i purchase a insurance policy out side of the showroom of rs.5040/- and the idv of rs.70000/- instead of 61000/-. After that i several time go the dealer and failure they are not given the...
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R
Rahul singhdbd
from Kishanganj, West Bengal
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battery

Address:828114

Sir my name is bharat kumar. I am from dhanbad jharkhand. Ihave purchased my pleasure scooty in july 2018. But my battery is dead now. I have submitted my battery in reliable industries matkuriya dhanbad, where i have purchased bike on 31/10/2018 but still i did not get any information and when i call them then they ignore my complain and reply me that you have to wait i week more.
Some details of my pleasure :-
Eng. No-jf16egjgg00027br...
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I
ilesh.kansara
from Mumbai, Maharashtra
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hero duet _ in service since last 23 days

Address:Vadodara, Gujarat, 390001
Website:kumar motors

I kept my hero dust in kumar automobiles date - 25/10/2018 but still not its completed.. I call to insurance as well kumar service center but not resolve my issue,,,
I strongly dissatisfied hero service..
I want to leave hero.. Because of service.. I need to resolve my issue or u can kept my hero duet for your own use. I don't want to your vehicle.....
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R
raj220980
from Chakia, Bihar
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regarding misbehave

Address:Bokaro, Jharkhand

For my bike servicing i am came to sec-4, bokaro branch service centre. I am in line for 5th position for paid service but mr. Ashish kumar sharma place me at 6th position. He gave the number before me to his own relative. When i asked them they misbehave to me and told that i am not doing your bike service. After some other staff interference they accept my bike to service. Kindly take action as soon as possible....
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B
bhurisingh.gpb
from Jaipur, Rajasthan
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maestro edge service and number plate

Address:326023
Website:www.heromotocorp.com

Dear sir, my self bhuri singh, purchased maestro edge from mahadeep motors, jhalarapatan, jhalawar, rajasthan in september 2018. After that i have faced some problem in maestro edge vehicle. I noted all type problems in maestro edge vehicle during 1st service on company counter but no check and change any type problem in vehicle i. E. No change oil in engine but company charge all type service bill including oil price. Maestro edge meter...
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N
nimesh dabhodia
from Pune, Maharashtra
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passion pro

Address:Ahmedabad, Gujarat, 380013

Ive purchased the bike in february and i've been at the service centre for more than 10 times and i'm facing problem with the bike.

After repeated requests also the problem is not solved.

I've already filled the petrol of around rs.6000/- and that for 2500 kms.

Time and again i've complained.
I'm filling petrol of rs. 100/- and it is getting in reserve at around 40-42 km. I complained it...
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R
Rajds123
from Jaipur, Rajasthan
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higher labour charge

Address:Udaipur, Rajasthan, 313001

Dear sir my hero player on service in manama automobiles hiran magri sec 4 hiran magri udaipur.
Some of new goods in scoity. The charge of goods are rs. 326.
And the labour charge are rs 132
Means its 40%. Can you pl. Explain what is ratio of your labour charge.in india no any company taken 40% labour charge.

So pl. Inform that what is your labour charge system....
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A
Ap bhudhaa
from Mandya, Karnataka
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complaint about coimbatore gem motors

Address:Coimbatore, Tamil Nadu, 641111
Website:Coimbatore. Heromotocorp.biz

I booked pleasure on 20th oct. I paid fully. But no response from dealer. After five days i received my scooter. Their cutover care very worst. Their service department very worst. I went four time for my first service. Their answer is two days time. Their total employees very lazy, careless. I received only one call from them regarding give feedback. They forced me to give 5 rating for all five questions. They are totally cheating. Gem motor...
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K
Kuldip Sidhu
from Chandigarh, Chandigarh
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regent automobiles dealer

Address:Panchkula, Haryana, 134113

I purchase hero duet from regent automobiles panchkula plot no 148 industrial area phase 2 on 05 jun 2018.. And revisit on 10 july 18 for first service and i deal with worst customer service here and i complaint for that but they don't have a customer complaint register.. And now 13 nov 18 came here for second service and now i face the same issues.. Like worst customer waiting room and hygiene and worst rest room and even they don't have...
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S
Sanju2799
from Mumbai, Maharashtra
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about the performance

Address:530040

Hi! I brought a hero splendor plus bike on april 30, 2018.in these 6 months period i was not at all satisfied with the performance of the pickup of the bike.

The bike doesn't able to carry weight of just two persons and while going on a up road, it stops in the middle and show us hell.

I've already used the previous versions of hero splendor pro & hero honda splendor. But those bikes were really awesome. There...
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D
Dkpaaru
from Malappuram, Kerala
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service / complaint

Address:671531

Dear all,
After long time, i given my hero pleasure in our local distributer m/s anupam motors, kanhangad. I ordered some item which is not available in stock & some other services estimated charges approx. Rs six thousand after service registration i got an sms mentioned below...

Dear customer, thanks for choosing digital free service coupons. Please show the otp - 280398 to the hero executive for final confirmation.br...
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V
VarunReddy1452
from Bhimavaram, Andhra Pradesh
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negligence in service

Address:Nellore, Andhra Pradesh, 524004

I have recently gave my bike passion pro to service at sarayu hero. From the day of service... I'm getting mileage less than 40. I used get upto 58. I don't know what's the problem.. I have complained but there is no response so far. Please resolve this issue as soon as possible.

This is not the first time i have facing this trouble. I don't know why they are repeating this. Even the service was not good. I just need my bike...
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R
Ramchitr Singh
from Raipur, Chhattisgarh
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regarding insurance of bike

Address:Gwalior, Madhya Pradesh

I purchased bike from Tanushka Automobiles Pvt Ltd Gwalior MP. That time they tell us bike has 5 years insurance but after sometime when I was in doubt I visited agency then they told bike has only one year insurance and demanded Rs. 2500 extra for another four years insurance in spite of this cheating I agreed on this term but when I reached again to make further process they clearly deny from providing this insurance policy ..when I tell...
+1 photos
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P
Pradhyuman
from Ajmer, Rajasthan
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very chief talking to customer

Address:Udaipur, Rajasthan

I complete my emi of hero finance which are related to my vehicle. But she s not agree it, and i say to her that i m sending you screenshot than i also on my work she told wait few second and she not talk to me than i said to her be quick and i also tell her that work fastly and she told me that who are you u can not say anything and so chiefly...
And i enclose my emi successfull screenshot
I received call from this numberbr...
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K
Kmrkrishna
from Hazaribagh, Jharkhand
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related services

Address:Begusarai, Bihar, 851101

I had problems regarding battery which i had been raised complaint on 19 october 2018. My mestro edge battery is deposited in service center and i have lots of problems without it.. Also my kick is not working now these days. My lots of work are gone pending due to it. I have contacted service center but they do not respond me. They give a contract no. But no one pick call on that no... Tell me when i will get my battery back and get service...
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M
Maheshkale11
from Pune, Maharashtra
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xtreme/ engine noise issue under warranty

Address:411033

My hero xtreme bike having engine noise issue which i had purchased in july 2014,
Service centre person not taking responsibility because it is under warranty.

Need to resolve issue pls suggest?

Waiting for your positive response?

Technician told that having issues in cylinder and piston alignment, need to be check. Want action on same in warranty....
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B
Balwan yadav Brand
from Chakia, Bihar
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services not good and check carefully my bike

Address:Bulandshahr, Uttar Pradesh, 203205

I tell him... My byke problem service excucative but they are not shoul my problem... I m daily face my problem in byke whels.. Kabhi kisi din mera accednt ho gya or mai maar gya to company mujhe meri zindagi dubara lota degi kya...
Balwan yadav
Bulandshahr branch
Mob no - [protected]
Pin no - 203205
Uttar paradsh
Plzzz mujhe ans do call par...
+1 photos
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P
Parag moni gogoi
from Hojai, Assam
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servicing

I purchased a glamour bike from sakshi motor, tinsukia, assam on 21.08.18. But after 1st servicing, the battery (Exide) was found damage. Accordingly, i deposited the same at sakshi motor, tinsukia on 04.11.18 for replacement the same as per warranty card. But till date 09.11.18, neither the concerned dealer provides battery to me nor responding the matter properly. Overall the service of the hero group is very poor....
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A
Asha mahesh Kumar
from Noida, Uttar Pradesh
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service

Address:East Delhi, Delhi

I own a hero motorbike splender+ which is under warranty till date when I went for its sevice, at apex automobiles pvt. Ltd. 470, patparganj, industrial area, new Delhi 110092. They charged Rs 350, for alignment which should be free as its under warranty. It was it's second service, it was not having any injury, so if there is any problem in alignment, it must be from manufacturer only, not from my side. Please look into the matter....
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