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Hero MotoCorp Complaints & Reviews

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Updated: Feb 1, 2025
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Hero MotoCorp reviews & complaints page 195

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Address: 411048
Website: HERO DUET - MH 12 PV 2502 - DUE SERVICING & NO RESPONSE FROM HERO MOTOCORP LTD & DEALER - MO

To,
Pune Customer Care - Hero MotoCorp Ltd

NO RESPONSE FROM HERO MOTOCORP LTD & DEALER - MOKHA AUTORIDERS & SUB DEALER - GAVANKAR MOTORS, PUNE

WAITING FOR CALL FROM YOUR SIDE--

I had purchased Hero Duet ( MH 12 PV 2502 ) from your Kharadi branch, pune ( GAVANKAR MOTORS, KHARADI ) in October 2017, I am trying to call Sujoy Gavankar and his service center phone no last 55 days, but both...
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mhdmohsin412
from Deoria, Uttar Pradesh
Aug 17, 2018
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servicing

Address: Jhansi, Uttar Pradesh, 284401
Website: www.heromotocorp.com/en-in

Sir/Mam,
my name is mohsin khan and i am from jhansi, UP. 2 month ago i was serviced my Hero Pleasure at Suri Automobiles. my vehicle problem is that it was not running after starting, so i talk to mechanic about my problem, they said engine is jam and some parts will be changed, i am ok with that. when he serviced and check out me my whole exp. was 12000 approx. after that my vehicle working good. but after 1 week that shwoing same...
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Shubham Varun
from Satrikh, Uttar Pradesh
Aug 16, 2018
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I m complaining about my scooty hero duet

Address: Agra, Uttar Pradesh, 282002

Sir I buy hero duet scooty in 2017 and after that atleast 10 times my scooty petrol tank lock has been automatically unlocked and didn't locked, but after that I service many times and repairs by hero service centre but the problem doesn't get resolved. And hero service centre doesn't change my scooty lock, my scooty registered in agra and authorises dealer of hero is Rama motors, kargil petrol pump, agra... So sir o request you to plzz do...
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selvam79
from Chennai, Tamil Nadu
Aug 16, 2018
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regarding service

Address: Chennai, Tamil Nadu, 600019

Very worst service in darshan motors. Chennai-600019.
We have bought hero pleasure scooter 4 months back in the payment of full.
When we buy this scooter we unable to kick the kicker. It was very hard to kick. And we complained the service center in my first free service after driving 500 kms (Three months). They cannot resolve this issue and told to me you have to pay 250 rupees then we can resolve the kicker issue. It was...
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Charanjeet Sharma
from Noida, Uttar Pradesh
Aug 15, 2018
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passion pro

Address: 110094
Website: Hero motors

Hello sir
I purchased new bike from aman motors.. Situated at sherpur chowk, khajuri khaas delhi 110094.
I'm visit there for 1st service of my bike but wrost quality of service and washing also
My bike sounds like an old bike it's engine is heating too much and clutch plates sounds... And i told the service engineer to check it and check it's timing chain sound but he told me that everything is ok..! This is your service...
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Wasim Bukhari
from Surat, Gujarat
Aug 15, 2018
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service unavailability at bikes auto ahmedabad

Address: 380055

Hi,

This is to bring to your attention with real disappointment that, after buying new passion x pro on 30th june, 2018 from your authorised dealer m/s. Bikes auto (Vijay cross roads ahmedabad) when i visited again for my bike's first service, they're saying that their motor for water is not working and they can do service of my bike but without washing. Alternatively, they asked me contact after three four days. When i contacted...
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ajushn
Aug 19, 2018
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continuous complaint of my new maestro edge

I have one Mastero Edge which I purchased on Year 2017 May. After some months it is giving continuous complaints. Main complaints are when reducing acceleration vehicle suddenly stop. Always facing starting problem if it auto and with kicker. When in riding vehicle suddenly stopping then cant start suddenly and facing problems in travel. Many times went to service center with theses problems. Still it not corrected....
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Bhagat Manoj
from Bengaluru, Karnataka
Aug 13, 2018
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hero splendor +, year of purchase:- 2012

Address: Bangalore, Karnataka, 560037

Hi team,

I purchased my two wheeler (Hero splendor +) in 2012, wanted to complaint about the kind of services your authorised services centers are providing is not good, not even upto the mark too. Every time i submitted my byke for servicing they left something or the other & now my byke engine has been open twice within 22000 kilometers. I got my byke back today & the engine is making some irritating noice after charging...
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Sudarsan Sau
from Krishnanagar, West Bengal
Aug 13, 2018
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not getting the scooty registered even after receiving of registration fees

I am priyanka mondal sau, w/o - sudarsan sau of vill - baikunthapur, p. O. Masunda, dist - north 24 pgs, pin - 743711, mob. [protected], bought a pleasure scooty on 07.06.2018 by cash inclusive of registration charge and insurance from auto ways, rajberia, north 24 pgs under cynosure manik's auto center. But till date the vehicle is not registered.in the period from 07.06.2018 to 28.06.2018 they did not apply for registration. They are making...
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Sachin yadav sky
from Indore, Madhya Pradesh
Aug 13, 2018
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wheel problem

Address: Harda, Madhya Pradesh, 461228

Mene pahle v ek bar online complaint kar chuka hu, but koi solution nahi hua hero company ke harda jile ke dealer ke landline number par fon lagao to bolte hai ye number finance balo ka hai. Meri bike kharidi jabse wheel problem kar raha hai mene es bat ki complaint do bar service par bata chuka hu. Magar problem aaj v vesi hi hai. Or bike jab 50 ki speed par jati hai to jhtke v marti hai...
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Ankur Som
from Indore, Madhya Pradesh
Aug 13, 2018
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new super splendor 2018 engine noise problem

Address: 493778

I have owned hero super splendor 3 month before. From the 2 day onwards engine is making knocking sound. I have visited the service center n number of time but they people never solve my problem. Every time they gave same reply like hero has made this bike like that only. Drastically engine noise are increasing day by day. Seriously i got exhausted with hero. I have already via customer care help line. After complain delear called me and...
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kandala srinivas
from Tanuku, Andhra Pradesh
Aug 13, 2018
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duet

Address: Visakhapatnam, Andhra Pradesh

Worst vehicle which is built by hero motors, it's like a ghost, bad experience and worst service authorized dealer in visakhapatnam, mvp double ratnam motors, my bike ap31du 1430 is not start by self its all ways start by kick, what are doing company, service centre both are service only commercially how do you know customer pain, i suggest hero please return back my vehicle with out any money....
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kandala srinivas
from Tanuku, Andhra Pradesh
Aug 13, 2018
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duet

Address: Visakhapatnam, Andhra Pradesh

Hero motors we are very troubled buy your product which is worst experience of myself hero. Duet bike when the purchase date we noticed ratnam motors mvp, visakhapatnam many times but no body take any action, or understand the customer problem self is not worked when i start the bike which is starts kick, ladies use this bike hoe is it possible, what about your company represents doing our duty, please under stand solved this problem other...
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Address: 560103
Website: www.heromotocorp.com/en-in

Dear sir,

I am jagadeesh,
I bought a new motor bike from hero motocorp and bike model is
Hero splendor+ i3s self start drum brake alloy wheel - i3s granite blue.
Since purchase 30 days onwards we are facing bike stopping problem. We have complained about this problem with hero motocorp and simply they are doing some adjustments and giving back to us then after service for days problem is not showing,...
+1 videos
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Gourab Roy Chowdhury
from Kolkata, West Bengal
Aug 12, 2018
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useless service of my new scooty

Address: Howrah, West Bengal, 711227

I gourab roy chowdhury from howrah west bengal. I bought a hero maestro edge on[protected]. 1st servicing was done. But the authorised service centre of hero just wash my scooty and change the engine oil & they also use fuel (Petrol) from my scooty fuel tank for final brush. I want to know that this type of cheap service provider by a popular company named hero motocorp...
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Harender Drall
from Hyderabad, Telangana
Aug 11, 2018
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poor service

Address: New Delhi, Delhi, 110015
Website: www.hero motocorp

Dear sir/mam
My name harender
Pn.[protected]
V. No. Dl4scu2177
From my first day there is a noise concern. And i can not go to the service center again and again. (This time they did not have fix till my scooter cover, what would they do? Do not disturb anyone so distraught to send a new one. Now tell me what should i do?
Dealer name m/s upper india trading co p ltd....
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Syedafzal
from Varanasi, Uttar Pradesh
Aug 10, 2018
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vehicle service not doing properly, problem as it is.major issue

Address: Lucknow, Uttar Pradesh, 226003

I have been purchased mastro edge at Superb Moter, Hardoi road, Lucknow. And getting service there, I have get service 3 times from purchasing, I have finding some major issues like average and startup problem but no one looking my problems that's why I complained you, I disagree your service person and service. Resolve the issue.
Vehicle details.
UP32 JF 5981
SYED MOHD AFZAL.
[protected]....
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dhirender mandal
from Gurgaon, Haryana
Aug 10, 2018
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my bike gear not work properly

Address: New Delhi, Delhi, 110084

Dear sir i was purchase a new hero super splendor no date 16/04/2018 but my new bike gear not working properly and its horan also not working properly my bike engine sounded on 50km speed last time i serviced my bike in oswal motors pvt ltd kh. no- 848 main road burari delhi 110084 but they are not doing there work properly.i am facing same problem again and again please sir do some thing tell service center people but they are doing nothing...
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pjthakur919
from Latur, Maharashtra
Aug 10, 2018
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rear brake more noise and low mileage of hero passion xpro

Address: Raigad, Maharashtra

Dear sir,
I requested to you that my motor cycle hero passion xpro more noise coming at rear brake.i shown to showroom (vishal motors Alibag)but problem not solve.also very low mileage 40kmph.company mileage is 65kmph. please rectify this problem.

Regards
Prabhakar Janardan Thakur
cont no.[protected]

shrowroom
vishal motors
at-Alibag, taluka Alibag Dist.Raigad Maharashtra...
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Kirteerishi
from Noida, Uttar Pradesh
Aug 9, 2018
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hero maestro edge scooty

Address: New Delhi, Delhi, 110091

I purchased a new hero maestro edge scooty on 22.07.2018. Within weeks there is problem of engine oil leakage and engine sound. I didn't get registration number yet and my new scooty is at service center at anand vihar new delhi from 4-5 days.
As i was delivered a defective scooty without proper checking i request you to please provide me a new maestro edge scooty as i don't want any problem again. Also as scooty is not with me i...
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