Hero MotoCorp Complaints & Reviews

Dear company my complain is that service done by hero service centre located in pharenda anandnagar district mahrajganj (U. P.) is poor and unfair, i have got serviced my bike super splendor three times but every time i couldn't satisfied with service. This type of service center making low the reputation and value of the such popular motor cycle company. So kindly pay attention and a hard action also must be taken against this agency...

Hi, i had horrible experience with my new maestro edge, earlier i had honda activa, 10 years used no issue, i feel cheated. Details given below-
I purchased a maestro edge on march 08, 2017 from hero hi-peed bike, maligaon petrol pump, guwahati-11, assam, reg. No. Is as01-dg-0368. After 3-4 days battery was fully drained. Not any light in scooty speedometer.. No kick start or self start, somehow took to authorized hero service center,...

I had purchased one Hero bike in May 2017, but in April 2018 its self starter got failed, since then I had made several follow ups with your dealer but no action taken till date.

It appears that I have made mistake by purchasing Hero bike.
Kindly arrange self starter replacement for my bike at the earliest.

Purchased from M/s Vision Automobile, Narayan Nagar, Ghatkopar, Mumbai....

I bought a maestro edge around 2 weeks ago from thn i've used it for 500 km. My problem is that it had 3 breakdowns before 1st service in 2 weeks and service adviser is saying saying that its piston are seizing. But none of them are willing to help me. Their behavior was also very inappropriate. I asked to solve my problem under warranty or they can change my vehicle and give me new one. But they weren't ready to even listen me. Plus i had...

I buy my new hf deluxe on 22 jun 18 and go to hero show room meham distt rohtak on 24 jul18. Experince was very bad with untrained manpower. I want to sell my bike as early. All are theft there take 320 rupee for local engin oil for first service only running 350 km. Hr 15d 7747 my bike no. Not a single complaint resolved there. One 14 year boy working there without experience he done service. Battery issue is same. Hero service center in...

Dear sir/ madam
I am sandeep gholap writing this request to update my payment statement as one of the payment is not mentioned in the statement i received from hero finance personals. Several times i called customer care and mailed them details of the same but i am not gating any response from any one not from hero finance office as well as from customer care following are my details about term loan.

Name sandeep namdeo...

I am from bhilwara (Raj) l given my mestro edge blue white scooter for claiming an insurance.in akashdeep motor in front of yash vihar. It's10 months of buying it and it is going very bad experience just for example its key slot which creates problem every time and l complaint it many time to servicers but no changes done by there side. And yesterday they said that everything is complete tomorrow you face any kind of problem, but firstly...

Respected sir/madam,

Kindly find the attachment of two bill amount sheet.

I would like hereby inform you that i had serviced my bike at rourkela service centre where they have charged me around 4000 rupees, i agree that those parts have fixed in my vehicle i have to paid that amount but still your service centre charged me the labour cost still my bike is under service period of one year. Hence i want kindly...

Sir i am the owner of splendor plus with the no. Up63ac3673.. I bought the bike on 24th august 2017 and before a year its battery went out of order.. I went to the concerned dealer and they took the battery for replacement on 4th july 2018 and still i am unable to get it back.. Whenever i go to them, they ask me to visit after few days.. I have been suffering great difficulty in driving the bike without battery so it's my humble request you...

Very poor service. Hero authorized service centre charge high amounts from market rate but staff is too young and unexperience. Today i visited service center 10361 (Gwalior. Mp,). Staff behavior is too bad and not paying attention on customer complaints and service boys are gossiping and busy in mobile. Today's i came at 12 o'clock and my scooter (Pleasure) serviceing start at 4:30 pm. Washing, air in tires check facility also poor....

Dear sir,
I bought hero passion pro bike in january 2018 from rydex moto products workshop & showroom, nahur west, mumbai : 400078.
Two servicing has done for this bike in which 1st servicing has done in march 2018 and 2nd servicing in june 2018 month. After 2nd servicing, i am facing lot of issues from this bike. This bike was not starting from kick and self start button and it was getting off in running. Also bike horn was...

Hi
I am from mumbai at boisar palgher dist.
I have from against duet showroom never provide services regarding reaping or changing parts or any particular maitance. Always as usual keep telling parts is not available sorry. What is the reason bhinde bike is on road but parts is not available in the market. That means you guys making fraud with public. I am not gonna keep quit while selling you guys convince lots to buy but...

I have made many services through authorized service centres of your company.
During the purchase of my bike I was assured to have many gift and vouchers and offers by this card
Every service earn points for u and you will get gifts according to it
It been almost 4 years of my bike purchase and every service is through authorized service centre i.e. BAGHPAT
My contact number is [protected]...

Seema, M.s, owner of Maestro Edge, No: KL-42 -L -9935.
Pruchased the vehicle from Focuz BI Wheelers, Panampilly Nagar, Kochi..

For the past 1 week i have been trying all hero dealers/Outlets ( retail) in and around Kochi for a rear view mirror (right side), which is broken.
I have not used my vehicle for the past one week, because the mirror is missing
The response from all of them was very bad especially...

I came for servicing of my hero passion pro bike with a complaint of meter not reading and pick up issue ..n got bill of 4700/apprx which includes 1600 labour charges..m a regular customer of hero service centre but this time its not worthy to cm here..it's pathetic feeling...in major activity they did head-setting only...and noone can justify that for a silly activity which takes only 3hrs including cleaning and polishing get cahrges as...

I gave my bike splendor+ for service on 16/07/18 to singla automobiles plot no -3/9 phase 2 industrial area, maya puri, new delhi-10064 i went to pickup my bike on 17/07/18 and a saw the front right indicator was broken and leg guard was bent and there were scratches all over my bike when i asked about it they said it already like this, then i asked for the person who inspects the vehicles before accepting for service they said he was on...

I had purchased hero super splendor bike 2015 model on dated 2/07/2018.After 10 day it's main brake lever got brake. Thanks the bike is very low speed. Compliment was given to agency. Dealer change the brake but the big question mark come how it fail with new model. Bike was purchased our prevuous experience. But this model was certain drawback. Need to overcome....

Mene pichli deepawali par hero company Ki HF DELUXE Kharidi muje pahle din se hi uske pichle wheel me bubbling Ki shikayat hai, ye bat me yaha harda ke local dealer RAHUL MOTARS HARDA ko service ke time Bata chuka Hu, par meri problem ka koi solution nahi Ho paya hai.es problem Ki vajah se agar mera accident hota hai to eska jimmedar hero motocarp company hogi....

I take a service from Hans automobiles- Loni ghaziabad 201102 and changed clutch plate and handle freezing in Feb 2018. When I was go again[protected] for service Mr vinit service supervisor informs me Clutch plate will changed and call Service staff. Service staff anil come there and check my bike splendor+ and informs clutch plate, handle grishing will change. When I told to him I changed clutch plate and grishing before some days than...

Im so unhappy with this kind of service by hero moto cop that, in my city khandwa hero thakkar showroom is giving spare parts at highers rates then MRP and another thing is that spare parts r not availabe at the showroom and they take 8 to 10 months for availablity, and at my last visit they told me clutch wire of ignitor that will be available after 10 days but when i force to search for once by other worker insted of the spare parts manager,...