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Hero MotoCorp Complaints & Reviews

www.heromotocorp.com/en-in
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Updated: Feb 1, 2025
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 197

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N
Nitin ganeshrao kothalkar
from Mumbai, Maharashtra
Jul 29, 2018
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model 2013 ka xtreme bike ka firse production krne k liye.

Address: Amravati, Maharashtra
Website: [email protected]

Meri aapse request hai ki hero company ki jo xtreme bike thi 2013 ka model wo aap firse production start kro bcoz wo model xtreme subse achha tha... Usme badlaav krke uska marketing kam ho gya... Agr aap wo firse production karoge to mai aapko garrenty deta hu... Ki uska bohot sell hoga logo ka fevorate model hai wo to plz meri baato ko samz k 2013 ka xtreme modle ka fir se production kro...
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M
Mohit8126
from Lucknow, Uttar Pradesh
Jul 29, 2018
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complaint for hero maestro edge

Address: Aligarh, Uttar Pradesh, 202001
Website: Www.heromotocorp.com

Hello sir, my name is lakhan singh from aligarh. Actually last 24 october 2017 i purchased my maestro edge scooter and the number of my scooter is that up 81 bu 7399. As company has decided the services of the vehicle on a particular distance... But i did my scooter services before service time in service center. This 22 july was my scooter 3rd services but... But my scooter meeter was showing the total kilometres 5688. After that i took...
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J
jojog
from Gurgaon, Haryana
Jul 28, 2018
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splendor plus/service issues/under warranty

Address: New Delhi, Delhi, 110085

Hi team,

I have purchased a brand new hero splendor plus cast self on 16-apr-2018 from metro motors 22, jagdamba market near rithala metro station west delhi-110085.
After 3 months from day of purchase, i started feeling some problem in my bike's wheel (Was kind of dubbing) which makes it very tough to balance hence
I went to the same showroom and there they found issue with the rim of tyre and suggested the...
+7 photos
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R
Ramesh C Pandey
from Delhi, Delhi
Jul 28, 2018
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service

Address: New Delhi, Delhi, 110019

My bike was service on 22/07/2018. After service i found that my bike handle is jam. I was reach service center on 26/07/2018. But supervisor mishra asked me that please book your bike for normal service. Is it reqd? Or remove the peoblemp from the bike. I am complaining that this service centre is working well. When send your bike for service they pose nitrogen air on wheel....
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T
Thakur Singh Arkesh Vishan
from Kanpur, Uttar Pradesh
Jul 27, 2018
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service & care by dealer

Dear company my complain is that service done by hero service centre located in pharenda anandnagar district mahrajganj (U. P.) is poor and unfair, i have got serviced my bike super splendor three times but every time i couldn't satisfied with service. This type of service center making low the reputation and value of the such popular motor cycle company. So kindly pay attention and a hard action also must be taken against this agency...
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D
deba70
from Guwahati, Assam
Jul 27, 2018
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complaint against hero maestro for receiving defective product.

Address: Kamrup Metropolitan, Assam, 781012

Hi, i had horrible experience with my new maestro edge, earlier i had honda activa, 10 years used no issue, i feel cheated. Details given below-
I purchased a maestro edge on march 08, 2017 from hero hi-peed bike, maligaon petrol pump, guwahati-11, assam, reg. No. Is as01-dg-0368. After 3-4 days battery was fully drained. Not any light in scooty speedometer.. No kick start or self start, somehow took to authorized hero service center,...
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S
SULTAN AHMAD QUADRI
from Mumbai, Maharashtra
Jul 27, 2018
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self starter failure of my bike - splendor ismart 110.

Address: 400070

I had purchased one Hero bike in May 2017, but in April 2018 its self starter got failed, since then I had made several follow ups with your dealer but no action taken till date.

It appears that I have made mistake by purchasing Hero bike.
Kindly arrange self starter replacement for my bike at the earliest.

Purchased from M/s Vision Automobile, Narayan Nagar, Ghatkopar, Mumbai....
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A
Apurva107
from Indore, Madhya Pradesh
Jul 26, 2018
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maestro edge

Address: 450001

I bought a maestro edge around 2 weeks ago from thn i've used it for 500 km. My problem is that it had 3 breakdowns before 1st service in 2 weeks and service adviser is saying saying that its piston are seizing. But none of them are willing to help me. Their behavior was also very inappropriate. I asked to solve my problem under warranty or they can change my vehicle and give me new one. But they weren't ready to even listen me. Plus i had...
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M
manoj siwach
from Kaithal, Haryana
Jul 25, 2018
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service

Address: 124123

I buy my new hf deluxe on 22 jun 18 and go to hero show room meham distt rohtak on 24 jul18. Experince was very bad with untrained manpower. I want to sell my bike as early. All are theft there take 320 rupee for local engin oil for first service only running 350 km. Hr 15d 7747 my bike no. Not a single complaint resolved there. One 14 year boy working there without experience he done service. Battery issue is same. Hero service center in...
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S
sandipg102
from Mumbai, Maharashtra
Jul 25, 2018
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complaint against hero fincorp for not-updating payment for one causing extra payment and not providing noc

Address: Thane, Maharashtra, 400709
Website: www.herofincorp.com

Dear sir/ madam
I am sandeep gholap writing this request to update my payment statement as one of the payment is not mentioned in the statement i received from hero finance personals. Several times i called customer care and mailed them details of the same but i am not gating any response from any one not from hero finance office as well as from customer care following are my details about term loan.

Name sandeep namdeo...
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O
Om Prakash ambuj
from Surat, Gujarat
Jul 24, 2018
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delay in service

Address: Bhilwara, Rajasthan

I am from bhilwara (Raj) l given my mestro edge blue white scooter for claiming an insurance.in akashdeep motor in front of yash vihar. It's10 months of buying it and it is going very bad experience just for example its key slot which creates problem every time and l complaint it many time to servicers but no changes done by there side. And yesterday they said that everything is complete tomorrow you face any kind of problem, but firstly...
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J
Jyotirp1996
from Bhubaneshwar, Odisha
Jul 24, 2018
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claim for refund amount of rupees 2487.44

Address: 768110

Respected sir/madam,

Kindly find the attachment of two bill amount sheet.

I would like hereby inform you that i had serviced my bike at rourkela service centre where they have charged me around 4000 rupees, i agree that those parts have fixed in my vehicle i have to paid that amount but still your service centre charged me the labour cost still my bike is under service period of one year. Hence i want kindly...
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J
Jayann
from Kanpur, Uttar Pradesh
Jul 23, 2018
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delay in battery replacement

Address: Mirzapur, Uttar Pradesh, 231001

Sir i am the owner of splendor plus with the no. Up63ac3673.. I bought the bike on 24th august 2017 and before a year its battery went out of order.. I went to the concerned dealer and they took the battery for replacement on 4th july 2018 and still i am unable to get it back.. Whenever i go to them, they ask me to visit after few days.. I have been suffering great difficulty in driving the bike without battery so it's my humble request you...
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L
Lalit0709
from Bhopal, Madhya Pradesh
Jul 23, 2018
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service and staff behavior

Address: Gwalior, Madhya Pradesh

Very poor service. Hero authorized service centre charge high amounts from market rate but staff is too young and unexperience. Today i visited service center 10361 (Gwalior. Mp,). Staff behavior is too bad and not paying attention on customer complaints and service boys are gossiping and busy in mobile. Today's i came at 12 o'clock and my scooter (Pleasure) serviceing start at 4:30 pm. Washing, air in tires check facility also poor....
+4 photos
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R
rohit171286
from Mumbai, Maharashtra
Jul 23, 2018
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bike not starting, running off and horn not working

Address: Mumbai City, Maharashtra, 400078

Dear sir,
I bought hero passion pro bike in january 2018 from rydex moto products workshop & showroom, nahur west, mumbai : 400078.
Two servicing has done for this bike in which 1st servicing has done in march 2018 and 2nd servicing in june 2018 month. After 2nd servicing, i am facing lot of issues from this bike. This bike was not starting from kick and self start button and it was getting off in running. Also bike horn was...
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S
Surya7869
from Pune, Maharashtra
Jul 23, 2018
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hero duet

Address: Thane, Maharashtra, 4015.1
Website: [email protected]

Hi
I am from mumbai at boisar palgher dist.
I have from against duet showroom never provide services regarding reaping or changing parts or any particular maitance. Always as usual keep telling parts is not available sorry. What is the reason bhinde bike is on road but parts is not available in the market. That means you guys making fraud with public. I am not gonna keep quit while selling you guys convince lots to buy but...
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C
Ch Sonu kr
from Bhongaon, Uttar Pradesh
Jul 22, 2018
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hero good life program

Address: Bagpat, Uttar Pradesh, 250609

I have made many services through authorized service centres of your company.
During the purchase of my bike I was assured to have many gift and vouchers and offers by this card
Every service earn points for u and you will get gifts according to it
It been almost 4 years of my bike purchase and every service is through authorized service centre i.e. BAGHPAT
My contact number is [protected]...
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S
seemasidharthan
from Tiruchirappalli, Tamil Nadu
Jul 21, 2018
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non availability of rear view mirror - right side

Address: Ernakulam, Kerala, 682508

Seema, M.s, owner of Maestro Edge, No: KL-42 -L -9935.
Pruchased the vehicle from Focuz BI Wheelers, Panampilly Nagar, Kochi..

For the past 1 week i have been trying all hero dealers/Outlets ( retail) in and around Kochi for a rear view mirror (right side), which is broken.
I have not used my vehicle for the past one week, because the mirror is missing
The response from all of them was very bad especially...
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A
amit aditya
from Tiruvannamalai, Tamil Nadu
Jul 21, 2018
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servicing cost

Address: Coimbatore, Tamil Nadu

I came for servicing of my hero passion pro bike with a complaint of meter not reading and pick up issue ..n got bill of 4700/apprx which includes 1600 labour charges..m a regular customer of hero service centre but this time its not worthy to cm here..it's pathetic feeling...in major activity they did head-setting only...and noone can justify that for a silly activity which takes only 3hrs including cleaning and polishing get cahrges as...
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K
krishanpalsingh661
from Delhi, Delhi
Jul 17, 2018
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bike damaged during the service

Address: New Delhi, Delhi, 110064

I gave my bike splendor+ for service on 16/07/18 to singla automobiles plot no -3/9 phase 2 industrial area, maya puri, new delhi-10064 i went to pickup my bike on 17/07/18 and a saw the front right indicator was broken and leg guard was bent and there were scratches all over my bike when i asked about it they said it already like this, then i asked for the person who inspects the vehicles before accepting for service they said he was on...
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