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Hero MotoCorp Complaints & Reviews

www.heromotocorp.com/en-in
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Updated: Apr 12, 2026
Complaints 6268
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257
Unresolved
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 20

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K
Kuldeep2552
from New Delhi, Delhi
Aug 19, 2022
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Address: LOCATED AT F89/5 OKHLA PHASE 1.

I submit my bike in workshop for damage repair in against insurance policy from last 31/07/2022 to till now no any work done in by bike and no satisfatctory response from 1 person in whole workshop. Evrey body say insurance survey has to be done. But in reality no one considerd my problem.
My bike is hero xpulse 200 and my insurer is hdfc ergo
and workshop name is sapphire bike .
Located at f89/5 okhla phase 1.
registration detail
DL-3S-EV-5567
MY CONTACT NO. [protected]
Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Kuldeep! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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    A
    ar5444575
    from Ludhiana, Punjab
    Aug 19, 2022
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    Address: House no 1596 EWS colony near tajpur road Ludhiana Punjab

    There is a sound in the engine while my bike is running, the sound of cracking comes, the chain is lost.
    Hero MotoCorp customer support has been notified about the posted complaint.
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    Dear Ar! We are here for you. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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      A
      Adhil C.A
      Aug 18, 2022
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      Address: Thodupuzha

      Hi
      This is a complaint against the hero showroom in thodupuzha kerala and i like to report that They are very rude to the costomer and they don't even clean the vehicle properly and when we show the dirt they come with a wet paint brush and sweep in the dirt and iam regreting for buying a vehicle from this dealer .
      Hero MotoCorp customer support has been notified about the posted complaint.
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      Dear Adhil! This is not the kind of experience we wanted you to have. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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        B
        Bibhuti Malla
        Aug 18, 2022
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        Address: At- biridi . Ps - biridi . Po- biridi. Dist - jagatsinghpur. Pin 754111 Mob- 9078011816

        My SUPER SPLENDOR bike Rear suspension Breaked just I'm buying after 15 days P
        Hero MotoCorp customer support has been notified about the posted complaint.
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        Dear Bibhuti! That seems unusual. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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          T
          thypoon technology technology
          Aug 17, 2022
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          Damper rear wheel, gasket crank
          Where changed by your service center in vridachalam 606001.
          I need explation
          Hero MotoCorp customer support has been notified about the posted complaint.
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          Dear Typhoon technology! We are here for you. Kindly elaborate your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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            S
            SWARNABHA DATTA
            Aug 17, 2022
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            Address: Howrah-711102

            Sir I bought Hero glamour bike last year. Its under warranty but I faced many problem with the vehicle.
            1. Veh suddenly stop at the mid road and does not get started. Auto start and kick failed to start the veh and I have to take the veh by matodor. This kind of problem I faced almost every week.service centre denied for on road service they told they does not give on road service.
            2. 4 th service has been done but still veh prob does not solve.
            3. Btty does not work properly.
            4. Request you to instruct the firm to replace all problematic parts.
            Hero MotoCorp customer support has been notified about the posted complaint.
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              K
              Kaumil Patel
              from Ahmedabad, Gujarat
              Aug 16, 2022
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              I have a New Splender pro bike it was Automatically Switch off and It's average are not Come true As a company Average.And i am Talking about this concern to service Engineer of Hero, He will ask It is automatically Set average. So what can i do? In 4-5 month for purchase my vehicle and it's Switch are Not Working properly So Engineer says, Money for Install new switch, Sir What is consider in 1 year Garranty please Explain me in briefly. Thank you

              For further Details contact me [protected]
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                S
                shaik Niranjan
                Aug 15, 2022
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                Serive not good
                Water wash
                Polish work extra
                Many times engine stopping it's irritating to me
                So many times I am told that service person or service provider but no use
                Small small adjustments like
                Clatch chain breaks even at list air not well doing your service centre
                Hero MotoCorp customer support has been notified about the posted complaint.
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                  A
                  ambu kumari
                  from Delhi, Delhi
                  Aug 11, 2022
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                  What the nonsense staff you have hired

                  They don't take bike after 1pm for service, why they take payment half day only ?

                  I[censored] said them to give this on written then he said I am not sitting only for you

                  Just because your service at hero service centre is bad and their behaviour is so bad, I will not buy bike of hero again in future, as I do t want to face your illiterate staff, and will sale this just one year old bike
                  Hero MotoCorp customer support has been notified about the posted complaint.
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                    J
                    jaga000
                    Aug 11, 2022
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                    Hero glamour meter automatically crack and properly not work. But service center are not agree with repair
                    Showroom - kakatpur - maa mangala hero showroom
                    Hero MotoCorp customer support has been notified about the posted complaint.
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                      U
                      Umair11
                      from Lucknow, Uttar Pradesh
                      Aug 10, 2022
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                      Address: Goel Motor Ring Road Tedhi Puliya Lucknow 226022

                      I given my bike for on 10/08/22 in Goel Motor Shop (hero) in lucknow, so I said do not change the engine oil but they changed my engine oil was new I want my refund back
                      Hero MotoCorp customer support has been notified about the posted complaint.
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                        B
                        Bullet23
                        Aug 10, 2022
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                        Slow speed engine off and clutch act engine off.
                        Hero MotoCorp customer support has been notified about the posted complaint.
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                          V
                          Vikash1l
                          Aug 9, 2022
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                          Address: Lucknow, Uttar Pradesh

                          Not provide puc certificate of new bike. Passion pro
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                            V
                            Vikash1l
                            Aug 9, 2022
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                            Address: Lucknow uttar pradesh

                            Work shop of hero MotoCorp (sunil auto sales) could not solve my issue properly. They only manipulate the issue and charge money.
                            My bike getting off on the road then could not start. Any where any time.
                            Hero MotoCorp customer support has been notified about the posted complaint.
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                              S
                              SM bhuvaneswaran
                              from Ambur, Tamil Nadu
                              Aug 9, 2022
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                              Address: Jeevan motors mc road Ambur Tamilnadu
                              Website: [email protected]

                              Hello sir good afternoon my hero motor vehicle patient Pro is used for fast 10 years I am using only for Euro motors vehicles so my vehicle miner fault I am going to Jeevan motors in Ambur Tamil Nadu is not attending in the motor vehicle falls is a very lazy on the worker so my vehicle is minor fault attaining the showroom
                              Hero MotoCorp customer support has been notified about the posted complaint.
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                                S
                                sanjay408
                                from bhadra, Rajasthan
                                Aug 8, 2022
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                                Address: 34, Community Centre, Basant Lok, Vasant Vihar New Delhi New Delhi District Delhi India 110057

                                Sir/madam
                                Service record of my bike has not been entered online by Shiv Automobiles Balsamand, Hisar
                                Sir, please take the trouble of getting the service record online so that I can repair the manufacturing coming in my bike.
                                Thank you
                                Hero MotoCorp customer support has been notified about the posted complaint.
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                                  A
                                  Akash Muddasani
                                  from Karimnagar, Andhra Pradesh
                                  Aug 6, 2022
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                                  Address: karimnagar

                                  I Muddasani Akash Varma, owner of glamour xtech reg.no TS02FG1284. I recently visited on 04.08.2022 workshop for service regarding air leakage from rear wheel. The same vehicle given back in evening saying the said problem cleared. But in morning session when iam ready to move the problem remains same and I moved to same workshop naming Devesh Motors and I given the vehicle saying the problem remains same and requested to clear it out as early as possible. But till today the problem is not solved. I didn't even receive any call regarding status, when I called back showroom they answered in recklessly which shows there lack of sense on the issue. So i request on behalf of heromotocorp to take stringent action on the delar and workshop proprietor.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
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                                    G
                                    [email protected]
                                    Aug 6, 2022
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                                    Address: sirsa

                                    I have bought my bike on June 2021 I am getting all the services done on time.Facing initialization problem after service last performed on 04.08.2022.
                                    I have been complaining to your dealer in Sirsa Haryana more than once
                                    Your dealer behavior is very bad and rude
                                    Please take strict action on this complaint
                                    My vehicle number is HR 24 AD 1519 Is
                                    contact number [protected]
                                    Thank You
                                    Hero MotoCorp customer support has been notified about the posted complaint.
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                                      D
                                      Dolat Ram
                                      Aug 6, 2022
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                                      Address: village - nawada district - baghpat uttar pardesh

                                      My battry waranty but not chanage service center all refay surmit my bettry service senter
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Aug 06, 2022
                                      Updated by Dolat Ram                                       my problem not solved
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                                        D
                                        Dolat Ram
                                        Aug 6, 2022
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                                        Address: vill- nawada dist baghpat uttar pardesh-250606

                                        My battery varantu but not chanage service center plz change my battery
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