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Hero MotoCorp Complaints & Reviews

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Updated: Mar 26, 2025
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 203

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V
vinnu489
from Naidupeta, Andhra Pradesh
May 30, 2018
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problem with kandukur hero showroom reg t/r form

Address: Prakasam, Andhra Pradesh, 523105

Application no ap[protected]
Token no[protected]
I bought vehicle on 19/05/2018, till today i coudn't gt t/r form, when i am goin to the showroom they are telling silly reason internet not working and then simply com by tommorrow, it is repeating. They are telling that problem i from our ide, it will tak anothr 1 week for procesing your t/r. So kindly solve my problem as early as possible....
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[email protected]
from Delhi, Delhi
May 30, 2018
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engine seized in 33924 km

Address: New Delhi, Delhi, 110045

I have procured hero i-smart with registration number dl9sba 3442 in july 2015. I have gone through all free services. One free service was not considered by the service centre "shiv service station, sec-1, dwarka, new delhi" as the it has exceeded the km limit for 25 km. After all paid services were carried out.
In my last paid service which was done on 6th may 2018 for 33.5 km. There was no issue in the bike prior to the service....
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A
amitaf
from Gurgaon, Haryana
May 30, 2018
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engine sound & pickup problem

Address: Kolkata, West Bengal, 700078

As per term and condition hero corp is offering 5 year of engine warrant and 50 thousand km which ever is less.
My bike only run 9000 km and engine crank sound coming and my scotty not getting pickup. I was approached to hi tech, anandpur kolkata, this is the authorised service center of hero. But his service manager is telling i will not taking any warranty without higher formation intimation.
I am requesting to higher formation...
+2 photos
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N
Naved Zaidi
from Gorakhpur, Uttar Pradesh
May 30, 2018
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recall for all I-smart 110 bikes for engine problem.

Address: Lucknow, Uttar Pradesh

Please recall of all i-smart 110 bikes for engine problem. It's create a another type of sound just like timing chain problem. Another problem of this bike engine off in running condition. I think that your company is not suitable for manufacturing another model except hero honda because you have not technology just like honda. So, please manufacture only old model. Thanks...
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H
Hasan sabari
from Coimbatore, Tamil Nadu
May 29, 2018
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passion pro 100cc

Address: Namakkal, Tamil Nadu

Hai im sabarihasan from namakkal... My brother having a passion pro bike tn30bb3087.. We are going to service our vehicle from may 26 i have complaint mileage breakup now my bike only giving only 35 its worst service for rms hero namakkal[protected]... Here after im not service to ur company not proper response for customers worst ever i seen lot of times this service centre...
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A
Anuj Burad
from Ahmedabad, Gujarat
May 27, 2018
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hero Ismart average problem

Address: Jodhpur, Rajasthan, 342001

I purchase my bike on 6 may 2016 in the name of anuj burad from himat jai motor (Jodhpur) (Rajasthan). I purchase i smart but i m not satisfied with bike due to average. From purchase date to free service date given by company.in all free services i complaint for average problem but always reply from the company service manager say sir we adjust the average this time you check... From purchase date to till date i get average between 42 km...
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S
Sarwan Singh meena
from Nagaur, Rajasthan
May 27, 2018
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regarding repairing parts

Address: Bundi, Rajasthan, 323025
Website: [email protected]

Dear hero team,

I am a owner of hero hf deluxe rc no rj08su2684, i have submitted my vehicle for repairing on 21april2018 and after that last 30 days continuelly take update on goyal service center located at deoli rajsthan but for some specific repairing part doesn't available now, from 22.04.2016 at 10:00am while submitting the vehicle i gave full authority to the service center personnel to rectify all the other irregularity...
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S
sandeepks432
from Thiruvananthapuram, Kerala
May 26, 2018
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regarding the poor service from jubily motors kottayam

Address: Kottayam, Kerala, 686001

Dear sir,

I had purchased hero xtreme from kottayam jubilee motors on may 2015. Till now i had done every service from the same showroom itself. On 11th may 2018, i had given my bike to same showroom for full service. I had, in clarity told the concerned personnel about the troubles including the missing occurring in between and chain socket change. After two days the bike was returned back and a bill of rs5724 was paid by...
+3 photos
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S
sandeepks432
from Thiruvananthapuram, Kerala
May 26, 2018
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regarding the poor service from jubily motors kottayam

Address: Kottayam, Kerala, 686001

Dear sir,
I had purchased hero xtreme from kottayam jubilee motors on may 2015. Till now i had done every service from the same showroom itself. On 11th may 2018, i had given my bike to same showroom for full service. I had, in clarity told the concerned personnel about the troubles including the missing occurring in between and chain socket change. After two days the bike was returned back and a bill of rs.5724/- was paid by me.br...
+3 photos
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V
Vijayubi
from Delhi, Delhi
May 26, 2018
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vehicle sold with manufacturing defect

Address: Rupnagar, Punjab, 140126

I have registered a complaint vide complaint no.[protected]on dated[protected] till now no response was received from company end

Name of the company-hero motocrop model - mastero edg. Vehicle no.-hp21b5024 i have purchase a scooty from mastero from a dealer reliable motors nangal dam, distt roopnagar punjab and after 10 days of purchase i am facing battery issue and scooty is not start so i make complaint to dealer and...
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A
A Balakrishna
from Hyderabad, Telangana
May 25, 2018
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mileage problem for new bike and the dealer is not responding

Address: Hyderabad, Andhra Pradesh, 500037

Dear sir,

I have purchased a fashion pro in vishal motors chintal, hyderabad, telangana
And he is talking unprofessional language
My bike is having milage from the date of purchase but still your deeler at chintal is not responding, i visited him 3 to 4 times but no use.

Please solve my problem otherwise i will approach to consumer court....
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G
gpsc
from Pune, Maharashtra
May 25, 2018
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good parts replaced without any damage and pre permission

Address: 403521

Dear team,

I have one hero bike passion pro 2018 model. On 15/05/5018 i met one minor accident on the road at penjim goa. I have no injury in my body. My bike's handle band, back side indicator damaged and one rear mirror broken. I had handed over my bike wheel magnet show room same day and i had reported to icici two wheeler insurance same day also. But after 04 days there is no action on the repairing work. So i contact...
+1 photos
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C
Chandreshfns
from Mumbai, Maharashtra
May 24, 2018
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emi bouncing charges

Address: Mumbai City, Maharashtra, 400086

Hello my name is chandresh i purchased a hero passion pro i3s on nov - 2016 then later on i am paying all the emi before time still i got a bouncing charges from my bank as well as from you guys i want you guys to clear my case wherein i have a more than 10, 000 bouncing charges and just because of you guys my cibil score is been very low and on my cibil score it has been mentioned that there are 10 bouncing charges i want you to check into...
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R
Rajyaguru Gaurang
from Ahmedabad, Gujarat
May 23, 2018
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dear is not respect to customer

Address: Amreli, Gujarat, 365601

Priy saheb meine apke amreli ke navneet hero show room se aaj ek nayi bike ki kharidi ki hain meine kaha aap mujhe helmet do to showroom ke malik ne kaha mei apko helmet nahi dunga meine kaha mei apki company mei fariyad karunga to bole kuchh bhi karo mei apko helmet nahi dunga... To priy saheb mei apse janna chahta hu ki sarkar ke niyamanusar kya helmet dena pakaa hai ya nahi??
Dhanyavad...
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P
Peeyooshh
from Allahabad, Uttar Pradesh
May 23, 2018
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brand new two wheeler

Address: Barabanki, Uttar Pradesh, 225001

I, piyush tiwari bought a brand new scooty "maestro edge" worth rs.61, 200 inr from barabanki, uttar pradesh 225001 on 20th may 2018. On 22nd may 2018 i filled up my petrol tank and saw that all of my petrol was leaking from various outlets like air pipe etc and within an hour my tank was empty.

I was in lucknow so i reached to the nearest hero motocorp service station. They put a new part in my scooty.

Now...
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M
manishmawa
from Jaipur, Rajasthan
May 23, 2018
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bad service

Address: Kota, Rajasthan, 324009

I am manish agarwal
Vin no: mblha10bsg4l03134
Goodlife card no :- [protected]
I have serviced my bike on your service center chambal moters in kota rajasthan\
I was not satisfied with the service and washing too and when i was complains regarding this they said me they have gien washing on contracts basis and they dont have their own washing persons. That means they dont have proper facilites and also said...
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P
PANDIARAJ gurulakshmi
from Bengaluru, Karnataka
May 23, 2018
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services is worst

Address: 626124

Dear team,
Last year i have purchased new hero passion pro one month bike condition is better but few month many problem my bike, self start button not working, pass key not working, petrol one litre 50 km only i am speed 45 km only, why repeat repaired my bike no solution from your side handover to my bike,, worst service hero u tel about another brand cuatomer handling
Pandiaraj
Sivakasi
New bike purchased...
+1 photos
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P
patel subhash1977
from Rewari, Haryana
May 22, 2018
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regarding alloy wheel rim problem

Address: Rewari, Haryana

Dear Sir,

Any how I purchased a Hero Splender Plus from virender Automobile Rewari in the month of August 2018. My bike was struck in the drain due rain and from rim has been damaged . To replace this rim i visited so many time at virendra Automobiles but i always get negative response i.e. part is not available whenever the part is available it would be replaced. I suffer so much problem while driving. Please sort out this...
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I
Indu Sing
from Jaipur, Rajasthan
May 22, 2018
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servicing of two wheeler

Address: Kota, Rajasthan, 324009
Website: [email protected]

I am very sorry to say that hero vehicle service is very poor. Generaly they even do not touch any parts of vehicle they just way and give back to you and they open nob when you agree for engine oil change which is chargeable whether you have free service booklet, joycard or not. Then if any fault occurs the replacement is not made by them though that fault occurs due to mishandling of vehicle by any employee of the company. For that too...
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M
Manu1107
from Kota, Rajasthan
May 22, 2018
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service quality is worse

Address: Jaipur, Rajasthan

I give my hero mestro edge to the hero authorized service centre r. L. Motors with the complain that my scooty making noise and vibrating over speed of 50. Inspite of that they don't service it properly and after the service it is making noise there is no improvement. So what kind of service they do they only wash the scooty and gave it back i am totally unsatisfied with their services. They charge me 310 rs for oil change and overall service...
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