Hero MotoCorp Complaints & Reviews

Sir I'm purchasing a hero xtreme 150 bike. But agency give me a bs3 bike. Against to supreme court order. And agency give me a one year old bike.. and the bike is not my name. And insurance is in my name. Sir I'm purchasing my bike 1 February 2018. And the bike paper not in my hand
. Only insurance paper and sales later gives me by agencies. Sir plz help me or I'm going to consumer forum or court..
My contact details
Name Traimbkesh Ojha
Mo. No. [protected]

Hello,

my name is sweety oswal. i am using duet bike from 2016,
from last month their is some handle forkout problem in my bike so i gave my bike in Arul authoriesed hero service station, which located in narhe (411041).

first time what work they did i dont know & they charged me 800 Rs. i send my bike return for same concern with my husband, but no use my bike problem is still same and also a new problem they gifted to my bike. the problem is that my bike, s front side & wheels noise are started.
Hero service is not providing a job card copy to there customers so how could customer will understand exact work is done.

poor bike service is providing by hero

Hey
This is regarding the service center name jk enterprises in amar colony, i took my scooty there for servicing around a week ago. Despite telling them about the problems that i am facing like suddenly shutting of engine, pickup issue and scooty's horn, they didn't repair it and charged me around 1300 rupees for nothing. I took my scooty the very next day for a check up with the same issue but they didn't did anything. The engine is over polluting and i faced mamy problems to obtain a puc.
The manager at the service station is not very supportive. So i am looking for the help from you so that i could take my scooty for long diatance ride.
Thankyou.

मेरे पास हीरो की सुपर स्प्लेंडर बाइक है है जो हमने मार्च 2017 में ली थी इस बाइक की बेटरी सही काम नहीं कर रही है मैंने तीन बार शोरूम से बेटरी बदलवा भी ली है लेकिन मुझे बार बार वही बेटरी दे दी जाती है और वो दस पंद्रह दिन सही चलती है फिर ख़राब हो जाती है मै तो काफी परेशान हो चुका हूँ आपके पास इस समस्या समाधान हो तो जरूर बताये नहीं तो कंपनी इस बाइक को वापस ले और मेरे रूपए वापस करे
मो.[protected]

We are not satisfied with the showroom dealings. We took new maestero edge from your dealers jubily hero kottayam branch kerala. But the scooter is not good condition on the first day in showroom. It is not properly washed, no tool box in side the carrier, self is not working from the day beginning. The hel met we got with the scooter is not good quality. The consumer who traveling on the scooter, there is no safety for his life because the helmet is not good. We borrowed for 66167 on road price. Why the company provide the poor quality helmet. Totally desperated.

I am using hero pleasure & i want o change the side mirror. I am searching the mirror from last 6-7 months in my area, ambernath - badlapur situated in thane district, maharashtra. But i am not getting a simple side mirror. What is this rubbish.
Even your authorized dealer also not at all bother to serve our request & they are saying that, don't buy hero's bike.
I really fade-up with your servicing & availability of spares.
I had a very bad experience.

My vehicle number mh-13 ag-7853.
Your authorize dealer laxmi automobile located at vishal nagar, jule solapur, solapur.

On 30/03/2018 i have done servicing for above mentioned number bike.
They generated invoice number 10314dc18v7818 of bill 2, 776.00 rs.

When i offer the bill through e-payment. They state me that 1% will be charge extra on amount bill. And they were unable to give bill of 1% extra.
Then i refuse to pay electronically and paid in cash.

Charging 1 % extra is illegal.

Kindly requested, i purchage hero glamar motorcycle on[protected]. West bengal in burdwan at memari's basanti automobiles (Delear cod-11680) above six month number plate & bluebook not send me. Every time i problem in my working place. I inform atlas i fed-up to the sarum. Please my problem immediately slove. I kindly request...
Sanjit majumder
[protected]

My name is mohd. Naseem, i got finance passion pro bike, no. Dl 13 su 8068 from himgiri showroom, loni road, delhi-110093 on november 4, 2017 by hero finances. Problem is that last three emis did not make ecs, every time informed me that there is some technical problem, so, your emi of this month could not ecs while my account is funded. Due to this your customer care call me again and again and harass me to pay emi in cash or something else.in spite of my request, they do not try to solve the emi presentation problem as said above. I also request on your customer care to give me account statement but nothing was spent to me. I have paid fourth emi while i was informed at the time of purchasing above said bike, you will get your account statement after payment of third emi.

I own a ignitor (Dl5sak8940). I gave it for service at aman motors yamuna vihar on 3/3/2018 under claim but i had not receive my bike till now. Whenever i call them they always say that 1 or 2 parts are not available. I am shocked that on a authorised service center of hero there is no parts. It is ok that some parts are not available in 5 or 10 days but it is 26 days now.
I buy a hero product because i have faith in the brand but i think it is not worth it.
So please if you can, check the problem and solve it.

I purchased a new glamor on 27/03/2018 from sln automobiles at hyderabad. Hardly, i have driven it 18km, i got know many manufacturering faults such as, gear is completely unchangeable, even i had to drive with 1 & 2nd gear, clutch is broken within itself, engine is making very harsh and problematic noise. Moreover, i had three hero bikes, just before three to four months, i purchased the same model, though, i provided all the documents, they kept on insisting to provide aadhar-like ragistration id weather your respective state transport department provided you or not.
Finally, i request you to sort out my problem within to days or i will proceed to court and consumer forum for replacement and pay back.
Thanks & best regards.
Hamid

Sir my name is vikash. I had visited 3 times in the company (Shivam hero) for the same work, but problem is still there, now they dined to work on this issue, because they are saying that your vehicle got an accident but there is nothing like this, my vehicle did not got any accident ever. My vehicle no. Is hr 953746. Service department is not helping me, so i need support.

Dear sir,
I, tulushi mondal, a customer of hero motocorp company, bought a hero splendor, self start bike on 31/01/2017 from avik motors. Gt. Road. Ushahram, asansol, bardhaman. West bengal and equipped a exide battery on the same day. But due to defect of the battery i sent the battery to the aforesaid company. They rejected the battery showing the cause of "out of warranty period."though according to the manual warranty period...

This is regarding the bad experience i faced in the hero honda service centre.
I serviced my two wheeler, hero honda passion at grande motors, gurukulam junction, alathur, palakkad, kerala on 24 feb 2018. After the service, i was handed over a bill of rs.16350/- and while making the payment by sbi credit card, a service charge of rs. 327 was charged extra to the bill amount. Upon inquiring about the charge, the concerned people said they are charging the service charge on customer (Which is supposed to be born by the dealer). Also the huge amount of bill was made by changing the items which is not at all damaged. The petrol tank cover was replace by a new one without informing me and after complaining about it, the old one was given back, but not the money which they charged for the new one. For enquiring about the details i have to go to the service centre for atleast five times, but the lady who seems to be the owner of the centre is not at all bothered to give the details regarding the payment and the spare parts. I am mentally and physically tire d due to the monetary loss and wasting my time and energy but of no avail. Please look into the matter seriously.

Thank you

Respected sir /madam
I am given a my vehicle no is ts13eg7421 maestro edge for lakshmi motor somajiguda free 5 th service from 20/03/2018 till now i didnt get and i am not satisfied about his service he was damage my vehicle and 15 km extra run and manager employee both he don't no how to talk with customer and he is not doing his work properly and not having any security of customers vehicle even camera recording is here the cash counter just taken the cash and give gate pass the customer only see his vehicle and take out only he knows to take the cash have all employees are irritate to the customer and he was telling paid 50% for damage and i wont pay any single rupee this is not my fault its you r staff fault.

Thanking you
Mohammed abdul gaffer
[protected]

Maine 1-2-2018 ko apna maestro firozabad hero pr
Insurance m sahi hone diya tha.
Maine compny ko kayi calls kiye.
Wo b compny ne recieve nhi kiye.
Fir end m mujhe khud wha ja k pta krna pdta tha aur result m kuch nhi milta tha
Jo mujhe 10 march ko mila.
Itna tym lene k bad b meri scoty theek nhi kr paye.
Sb tarf se scoty awaj kr rahi h.
Bht hi bakwas service h fzd hero walo ki.

Hi,
I have cvz extreme, i have given it to the chandan hero service centre, patna bihar it's more than two months for reparing,
I already complained you on 20 — 03-2018
But no action is taken by you to chandan hero service centre, patna, bihar.
No work is done till date.
You all are making fool to the customer,
Pls i am requesting you all again to look after my problem and resolve it
Thanks

I own a hero scooty (Up25 bk8297) and have done follow-up servicing only in authorized hero service centers in bareilly it's unfortunate to state that, i'm thoroughly dissatisfied with the service which is being provided hero service centers, especially ayub khan branch bareilly

I had the horrible experience of vehicle repairing, i have paid 2000/- for scooty repairing but after that it still have same problem that occurred before repairing.

I have opted for hero since it's a reputed vehicle brand. And now i regret for my decision. And it's sad and unfortunate to state that, neither will i myself consider taking a hero scooty in future, nor will recommend my friends/relatives for the same.

Dear sir,
My mestro edge scooty no. Rj 02 ps 0216 address: rambot yadav vpo-majra, teh behror distt alwar (Rajasthan) 301703
Dealer & service center add.- rao abhay singh automobile behror alwar raj. 301701
My scooty service since 2 year in this service center.in this 2 year schooty engine related service more than 4 time because the ear harm noise in engine and oil out complaints are not remove by your service engineer.in this period my time and money are waste but don't solved my problem. At this time my scooty mestro edge is in behror service center. This service is mindly or costly harmful. So plz solved my critical problem and complaints
Thanking you.

Respected sir,
I was purchasing a hero mastro before 5 month.. After purchasing this vehicle i was facing issue of vehicle start problem and i was give my vehicle for repair for approx 7-8 times but the problem still now resolve so i request you please solve the my vehicle problem or exchange my vehicle with the new mastro vehicle...

My vehicle no. - rj-30-sr-4821
Mobile no. - [protected]
Name - abhilasha prajapat