Hero MotoCorp Complaints & Reviews

Sir/madam,
I have purchased one hero achiever 150 cc i3s model on 01.03.2018 from sub dealer m/s. Kalinga motors, chatrapur authorised dealer of m/s. Laxmi motors, berhampur,.

While delivery by showroom i have checked the speedometer and it was already run 132 kms and the statement rcvd from sub dealer that they have brought from khurda showroom by on road and also stated that the vehicle is not sailed to any body / test drive prior to sailing to me.

And while i ride 30- 40 kms the engine oil is leaking from engine head and also observed the engine is over heating. Hence i have immediately took in to said sub dealer and reported. And i have requested them to exchange a new one due to above reason. But the sub dealer is not listening to my request at all and he is very undammed and stating u may complaint to any one but i can not exchange the vehicle and the authorized dealer laxmi motors is more adamed from him.

I can state that the :hero motors" & their authorized dealer & sub dealer are not maintaining his previous quality & service.

Hence i request you to kindly look in to this matter and solve it asap else i may go for other way pls.
Pls provide me ur email address so that i could send some snap of my vehicle & engine.
Regards
Rabindra
Mob: [protected]

Please note that i have purchased splendor+bike on dated[protected], engine number ha10aghhj47117, chasis number mblhar077hhj42702 and bill number 10378i17s1917.

I am facing oil leakage problem from kick. I am surprised because i am not used kick due to it is self start bike. I want it should be rectifie as soon as possible.
My address as below:

S 319 school block, shakar pur
New delhi
110092
M — [protected]

Regards

Glamour is correct but there is some problem that there is no fuel locking system so that petrol is stolen. Almost 20 litter of petrol was stolen from my bike. I became frustration in this regard. So provide the device, i think locking should be at off state of switch. Think how will it be rectified? Actually company does not face this situation, so company does not worry about this. There is one idioms whose son is bit by snake, his or her mother cry. My request you to rectify this as much as possible. Lastly namaskar.

Regards
Niranjan khuntia

Hii my self is lohith
I am having karizma r 2014 modal
Ka05jc4420.. I gave for miner complent to replace lock set and speedo metter not working and magneto side oil leakage
But the thing is before giving for complent repair my vehicle is fine now faring vibration is there and l/h rear cover broke and spare change is less but labor is high...

We had purchased hero pleasure color mag registration no. Mp09uj7038
Engine no jf16ejhjk06743 chasis no. Mbljfw027hgk03655 purchased from your dealer sukhmani automobiles [authorised dealer of hero motocorp ltd] bill no. 11237bk17s2048 dt 25.11.17.

We had been approached by ur dealer for 1st service and we had taken the above vehicle for 1st service around 1 month ago.

I am true indian mentality person and hence i never gone for honda product [activa] inspite of pressure from my family member. I wanted to buy only indian company product hence i did so. But this fact was hearted when during 1st service your dealer engineer called me and told me that rs. 2, 500 need to be paid for some repairs in the vehicle. I refused for that repair. I told your dealer engineer that the vehicle has run only for less then 100 km after purchase and i am not prepared for that repairs i will make a complaint to the company for this. Then they forced me that ok we will keep the vehicle for 1 day and get the vehicle checked by company's engineer and then deliver the vehicle next day.

But then i took the vehicle in my custody and kept at home and now making the complaint through this email and request you to kindly ensure smooth running of the vehicle in warrantty period. Since this incident i was using the vehicle after service but now the self of the vehicle has stopped working and i doubt if they have removed my original battery and put old battery in my vehicle. And now the vehicle we are using is without self [we are using kick to start the vehicle] another point to this is that the vehicle has run only 171 kms. Till now after purchase and list of complaints have started.

Now i have lost total confidence in your above dealer hence please arrange to
Replace this vehicle with new one because the vehicle has run oly for 171 kms so far.

Early action is highly appreciated

Regards

Rakesh raghuvanshi
[protected]
Indore - mp

Sir, i have purchased pleasure 1yrs9month ago
From 4months i have starting problem with self starters only but i have to kick my scooty several times and sound created by it during starting is too harsh..
I am a girl so it has been tough for me to start from kick
When i went to showroom near me
They told me that they have to open my scooty's engine and after preparing this. The scooty would not able to maintain...

I A SATYANARAYANA gave my bike for servicing in sri varalakshmi mators pvt ltd, vizianagaram, AP, bearing bike no : AP35AH3776 and took delivery of my bike and within 3days after servicing i got to know that there is a problem in engine and asked the service section and raised a complaint and gave the bike on15/2/18 bearing job card no : 77, from then i keep on calling the showroom guys once in 3 days and my bike is not repaired yet when i asked regarding thay are not responding not giving the delivery of my bike and behaving very rudely and this is worst service i have ever seen from now i won't recommed hero to any of my family n my friends and to known persons. Hero is the worst service company throught the India and ranks 1st in worst service providing and today also i went showroom in person and they are saying to come a week later, i don't understand what u guys thinking howmany days we should keep my bike with i don't bought it to keep it with you i unnecessarily choosed hero now i got to know how worst decision i took by choosing hero i[censored] guys won't respond i will take the matter to consumer court

With due regards and respect i anand singh owner of bike up 64 7557 cbz xtreme sport wants to inform higher hero authorities that the service which is provided by sun hero is the worst service i had ever experienced, the staff told me to pay the price of my claim amount which was rs. 30000, against my 0 dep insurance, the staff was rude and disrespectfully said to come next day again as they were late for deo.
2. I have first party insurance and there was damage in cylenser where as my chechis was sent in repairing process and staff said that my silencer cannot be repared nor it can be changed what’s the use of first party insurance.
3. It’s was my mistake to take hero bike, ill insure and suggest all that do not take hero bike

Kindly contact me as soon as possible

Anand kumar singh
[protected]

Sir i have purchased e hero maestro edge scooty on september, from the day of purchasing it have a engine aur i think battrey low problem, it can't start by self, every time i need to kick it to start, i have complain about it to show room aur service department but they are doing nothing expect charging of battrey agian and again, now i m tired of kicking this scooty urf scoooter please as soon as possible, resolve my problem about this vehicle, other wise my trust about hero is going to low, im an unsatisfied customer of hero product 1st buyer customer.

I have purchase a passon pro i3s bike from (Kk motors opp civil line baran rajsthan) on dated[protected].

On dated[protected] i have left my bike for first free service and then after service i have receive my bike on dated[protected]

After 3 days dated[protected] my bike not in start condition at 30 km distance a town (Atru) there are a hero service center then i contact to kk motors baran reply to me "left your bike atru service center" according to there reply i left my bike on dated[protected].

Kk motor call to me on dated[protected] and said to me that your bike make and take it from kk motors baran just time i reach there and take my bike but after 60 km run my bike stop automatic and not start fully primary aid then i contact to kk motors again today dated[protected] then replied by owner of kk motors that left your bike next day (Monday) dated[protected]. I satisfied their reply but sir, i want to ask to you. Why are left my bike for service daily to daily (After running 60 km)

Before complaint number[protected]

Dear sir,
I have purchased one glamour sx dss bs-iv bearing engine no. Ja06ehh9m04861 & chasis no. Mblia 5021h9m01921 from cynosure manik's auto centre, madhyamgram vide invoice no. Vsi 9750 dtd.31/12/2017 but till date they are not being able to arrange registration number. Whenever i am calling them there answer is next week you will get the number.in this situation you are requested to please take necessary action to provide me proper service from your dealer's end.
Your kind cooperation will be highly appreciated.
Thanks/prasanta pal

As i have purchased hero splendor i3s + rbk colour
They have given me defective peace
1 there is a leakage from carborater petrol is leakage its an saftey concern
2 petrol tank is full of rusting
3 i have paid money for 2018 model they have given me manufacture of july 2017 without any intimation
So they just make me fool

Suketu trivedi
[protected]
[protected]@gmail.com

Achiever150 new model's rear brake system is unbalanced. It makes the bike sleeved and i have been fallen down twice and have injured. I also make complain about the low width of the rear wheel. I think it is a massive problem. Hero moto corp should have to pay attention on this issue. It causes two massive accidents to me and i have been badly injured and my bike has been damaged badly. So i honestly request to hero moto corp to take necessary action immediately to maintain their brand value especially the bike like achiever 150 new model.

Dear concern,

I have bike having number br6as1284 purchased from your authorised dealer radha hari hero muzaffarpur in 2016 but they don’t have enough time to take call/positive response. Is it possible please arrange call regarding rc.

She told me if you have some time please talk to any person & i don’t have time to rake your queries/problems. So that please talk to concern person for resolved it on urgent basis.

Dear sir, i got a massage on my number from hero-hr to send the resume to [protected]@gmail.com after that i send my resume on that mail and he reply me interview letter link but it is locked with password and he told me to send the interview charge of 350 rupees for password. After that i send the amount of interview after that he don't send me the password. Plz help me.

I have purchased hero maestro edge but till now i have not received my rc from asha automobiles patna & they are telling that u will receive in few days i have visit many times but they are not taking this thing serious there is no logic in that & they also cannot maintain a register in good way many pages are out of register in which they can not check whether they have received or not and without any confirmation they are asking for a week every time. Very poor services. Register photo also attached..

Dear sir,
Yet i purchased super splendor from himmat jai motor jodhpur rajasthan and i submit down payment but they not provide any receipt of it and they take 1100 more rs for 2018 model but in insurance mentioned 2017 year.
I submit today rs 10300 downpayment for 2018 year model, kindly provide me deposite slip of it and provide 2018 manufacturing year on documents other wise file compliment in consumer court and in media against hero company

I have reported oil leakage in engine to your service engineer in past 3 service and he suggested one by one spare parts on every service and collect 1500 to 2000 RS every time..
This is my fualt..i[censored] have not permanent solution for it then your fualt ..I am very dissatisfied from Hiro.
Whenever I told some issue we are facing in out bike they are totally ignore it and they are only interested in paybal service not interested in mandatory service.

Hello sir i m bharat rajani i have purchased hero i smart bike from jayshree motors porbandar date[protected] battery problem found 15 days so i call to dealeer but they not support to me then the better courier to dealers sometime same problem battery they returns old battery to me and i unsatisfied from company present time my bike battery not workimg so plz soul my problem

Everytime i give my hero pleasure to service, they cost me a lot, and everytime the work is literally useless, i'm tired of this, they won't even respond if i say them, that i am going to complain about them, please take serious actions towards them.
Everytime i give them my vehicle to get serviced, i explain them in details what all should be done, but still, i'm very very very angry... I request you please, take serious actions against them,
I am a middle class poor guy, i can't spend all the money on the vehicle, i'm really upset, please take serious actions against them.