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Hero MotoCorp Complaints & Reviews

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Updated: Apr 12, 2026
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Hero MotoCorp reviews & complaints page 219

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K
ksmalhi
from Patiala, Punjab
Jan 20, 2018
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Address: 143407

We purchase two hero honda activa 3g from masheh agency kapurthala one year ago rc no pb46x0199 and pb46x1810 but unfortunately says the two vehicles engine no and body no mismatch many time vist masheh agency kapurthala but no solution made we request to agency owner but not resolve the problem.in the above problem we unable to travelling. Pl look in to the matter and resolve the proplem
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    A
    Arogyadass
    from Ernakulam, Kerala
    Jan 20, 2018
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    Address: Chennai, Tamil Nadu, 600109

    Dear sir, i purchased a vehicle march 2017. I went this month 9th for servicing. They told we deliver at evening. Evening they show me your vehicle wiring kit short circuted. You need to replace full kit. I asked how it was happened. It's a new vehicle. We send a mail to hero company if they agreed we replace. Otherwise you will pay the amount. After 2 days i called they told it's not in warranty. I told ok you replace i will pay. After that they told kit came wrong model. We order again. From that day still my vehicle is in service centre
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      K
      Khemchand Rawat
      from Delhi, Delhi
      Jan 20, 2018
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      I have purchased a hf deluxe bike on[protected] from dev vahan motors palwal haryana. The first stupidity that i observed was, i got my rc 3 months later while the validity of temporaly no. Was just for two months. And even till today i did'nt receive my original number plate. I have called in dev vahan many times but no response. This is last time i am complaing here, either i should receive my original no. Plate within next three days otherwise i am going to take a very fast and strict action against your service. If you can't do that in limited time, pick your bike from my home and refund my money.
      My bike details : hr-52-e-3268 (Hf deluxe hero). I am not going to accept any further delay.
      Hero MotoCorp customer support has been notified about the posted complaint.
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        A
        Alok Tivari
        from Allahabad, Uttar Pradesh
        Jan 20, 2018
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        Website: [email protected]

        I was purchase hero motor bike model hf deluxe eco on date 12 june 2017 from dixit auto sales g. T. Road maholi sitapur 261141
        But now till date i am not received any rc from tha agency
        If some issues at your end to resolve this problem then pick your bike back and refund my amount it's fast and last complaint if you solve this issue then ok.
        Otherwise against of you i do case in consumer court
        For you reference i mention here re the details
        1-dixit auto sales maholi sitapur [protected]
        [protected]
        2-bill no-3/118
        3-chassis no-mblhar25xh9a00580
        4-engine no-ha11enh9a11393
        Awaiting for your kind solution...

        Yours truly...
        Anupam kumar s/o shivkumar bajpai
        M. N. -[protected]
        Address-vill&post-ailiya dist - sitapur up 261001
        Hero MotoCorp customer support has been notified about the posted complaint.
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          T
          tuhiram1979
          from Delhi, Delhi
          Jan 19, 2018
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          splendor plus i3s rear brake failure

          Address: Palwal, Haryana, 121106

          Dear team,

          Complaint regarding bike : splendor plus i3s
          Dteails:
          Customer name: tuhi ram
          Date of purchase: 22.09.2017
          Dealer : dev vaahan, palwal, haryana
          Engine no: ha10aghhj01577
          Chessis no. : mblhar070hhj01506

          This is regarding rear brake failure of my bike splendor plus i3s. The brake failed at a running speed of 60 kmph. This is a life threatening defect and...
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          B
          Basab kumar
          from Kolkata, West Bengal
          Jan 18, 2018
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          I purchased motor cycle in 2005 at bokaro steel city jharkhand. Shifted to howrah and like to get registration no. Changed. West bengal rto office needs bs compliance for new registration which is not mentioned in manual or anywhere else. Details of byke as follows.
          Model spl +
          Engine no. 05e15m28917
          Chassis no. 05e16c28359
          Date of purchase 29/05/05
          Contacted bokaro dealer but they say when not mentioned in manual, only higher up can help. Pl. Provide me the compliance standard of the model.
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            M
            Manjunatha0889
            from Bengaluru, Karnataka
            Jan 18, 2018
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            Address: 570016

            I hv karizma 2012 modal bike, nd i hv carbourator issue in the bike nd i required some spares, i searched thought out mysore in al your showrooms nd dealers but no where i’m getting these spares (No stocks)... So kindly help in this regard your immediate response is highly appreciable
            Thank you

            Regards,
            Manjunatha n
            [protected]
            Itsmanju. [protected]@gmail.com
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              B
              Baldau Singh
              from Vadodara, Gujarat
              Jan 17, 2018
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              Address: Jabalpur, Madhya Pradesh

              Hi,

              I purchased an splendor plus in oct 2017 from hero super agency, jabalpur.

              Within three months, i got to change power plugs thrice due to some oil leakage fault.

              Also, i gave it to service centers twice withing last three months. Once at napier town, opp city hospital and then to south civil lines. I, told them each time that it has some issue with oil leakage and power plug, but both the times they just washed it only.
              Seriously a nightmare, both product and services of hero.

              Shame on you.

              I request you, to register the complaint and resolve this issue of my bike such that i can say with proud that i have a good hero product.

              Thanks
              Baldau
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                S
                Sunil farkya manasa
                from Dhamtari, Chhattisgarh
                Jan 17, 2018
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                सर जी मैंने मैं सुनील कुमार फरकिया निवासी मनासा जिला नीमच मध्य प्रदेश मोबाइल नंबर[protected] मे न मनासा आप के डीलर मारू मोटर्स से .211. 2015 को Passion Pro गाड़ी खरीदी थी जिसकी मैंने रेगुलर 4 सर्विस कर आई है वह आउट ऑफ होने के कारण मैं पांचवी और छठी सर्विस नहीं करवा पाया जब मैं बाहर से आया तब मैंने देखा गाड़ी के गेर में आवाज आ रही है मैंने जब यहां शोरूम पर दिखाया तो उन्होंने बताया इसकाgear खत्म है मैंने जब उनसे वारंटी की बात की तो उन्हें बाकी सर्विस नहीं कर आने के कारण वारंटी खत्म बताइए आप मेरी समस्या का समाधान करें जबकि अभी मेरी गाड़ी केवल 15000 किलोमीटर ही चली है मैं हीरो कंपनी se असंतुष्ट हूं क्योंकि 15000 में अगर engine में काम आ जाए तो फिर वारंटी किस बात कि आप मेरी समस्या का तुरंत समाधान करें
                Hero MotoCorp customer support has been notified about the posted complaint.
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                  J
                  Jhillyjoy Sahoo
                  from Hyderabad, Telangana
                  Jan 17, 2018
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                  Address: Hyderabad, Andhra Pradesh, 500034

                  Dear sir, i have purchased a duet vx blazing red on 28/12/2017 in the name of subrata sahoo from sri laxmi motors, malakpet, hyderabad. Unfortunately the dealer in the temporary registration put a wrong color code. The blazing red has been mentioned as brd only, which the rto isn’t accepting. Upon contacting the dealer they, handed me over a forged set of tr paper with typing correction as blazing red in place of brd. That also went in futile attempts and rto found the paper as forged. I had already lost 2 working days by visiting the rto multiple times and your dealers door too. This definitely not create a great customer experience for which the whole company works for.

                  Top of it, the dealer now suggesting to catch hold of a broker and payhim some money to attempt the wrong thing with the forged documents. Please adress the issue, your job certainly not ends after selling the vehicle.
                  Hero MotoCorp customer support has been notified about the posted complaint.
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                    J
                    Jemi Vyas
                    from Ahmedabad, Gujarat
                    Jan 15, 2018
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                    Address: Rajkot, Gujarat, 360001

                    Sir,
                    My self mihir vyas from rajkot, gujarat and glad to day that i was purchase here pleasure on dtd: 06.10.17 from j k motors, rajkot.
                    I was given my documentation twice but still i did't get number plat. It was really a bad service to the consumer and already this matter told to j k agency but they were not reply proper.

                    Kindly allotment of number plate earlier.

                    Thanks
                    [protected]
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Jan 17, 2018
                    [email protected]'s response
                    engine problem

                    Jan 17, 2018
                    [email protected]'s response
                    Evening time starting problem
                    My total bike parts one by one falling on road I am complained so many times but no respond company manufacturing is worrest so many times complained to showroom also he saying 4000 rupees for new parts how can I pay 4000 rupees for company mistake not my mistake
                    Evening after 6pm is engine starting problem
                    Starting problem bike in hero duet I'm purchase on 2016 models starting problem bike km 4000 I sent the vehicle on service centre palanippa dindgul . service person not responsibility... Mobile no:[protected]
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                      A
                      Abinash23
                      from Raha, Assam
                      Jan 15, 2018
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                      Hello sir
                      There is a problem in my Hero Duet gear box since purchased date. I have complaint many times in my nearest Hero showroom SHIV SHAKTI HERO MADHUBANI (BIHAR) also purchased from here. But no any response taken from him. They told me that we have no parts for duet gear box... We have ordered when we will got that parts will ping you. On 30 December 2017 they informed me that we got the parts please come with bike. I have handed over the bike on 3 january 2018. They told me that leave the bike for one day I will ping you tomorrow. But till now[protected]they don't have handedover me the bike. Please help me. It's a request.
                      Thank you
                      Hero MotoCorp customer support has been notified about the posted complaint.
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                        G
                        GauravKhilari
                        from Noida, Uttar Pradesh
                        Jan 15, 2018
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                        Address: New Delhi, Delhi, 110057
                        Website: HERO MOTORS CORP.

                        I was purchase hero motors bike model splender plus on dtd 21.09.2017 from global agency, meerut road, ghaziabad.
                        But now till date i am not received any rc from the agency.
                        They told us to complaint in hero motors.

                        How many times i have to complain every where? And also in hero motors?

                        If some issues at your end to resolve this problem then pick your bike back and refund my amount. Its last complaint i[censored] solve this issue then ok, otherwise against of you i do case in consumer court.

                        For you refernce i mention here all the details nd hero motors complaint no.

                        Details are as follows :

                        1. Hero motors complaint no. :[protected]
                        2. Consumer court complaint no. : 551-667
                        3. Hdfc bank loan complaint no. : 6505908
                        4. Agency name : global agency, mrt road
                        5. Bill no. : 10047 bl 17s2714
                        6. Chessis no. : mblhar08xhhh32386
                        7. Engine no. : ha10aghhhd2750
                        8. Temprory registration no. : ucg0098848

                        Awaiting for your kind solution...

                        Your's truly
                        Gaurav kumar
                        S/o sh. Ram khilari
                        Mb. [protected]
                        Add. : h. No. 152-53, block - 9,
                        Dakshinpuri, southdelhi,
                        New delhi - 110062
                        Hero MotoCorp customer support has been notified about the posted complaint.
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                          J
                          Jaihero
                          from Vadodara, Gujarat
                          Jan 15, 2018
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                          Address: Indore, Madhya Pradesh, 452001

                          Hi
                          My bike has start consuming enough fule and slow in low speed, its not giving proper mileage even i had been to service center2 time but problem still not solved after spend thousands of rs.. Its feel love ke i am riding yamaha bike.
                          What about hero whome we know for fule efficient bike manufacturer
                          Please resolve this. Bike hero ignitor

                          Thanks
                          Jai
                          [protected]@gmail.com
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Jan 20, 2018
                          Updated by Jaihero
                          Not resolved
                          No call from company.. Hero
                          Not resolved no call received from hero motocorp...
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                            S
                            shelendraCRIS
                            from Delhi, Delhi
                            Jan 15, 2018
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                            Address: Gautam Buddh Nagar, Uttar Pradesh

                            Dear sir/madam,
                            We are facing a number of problems in our scooty (Maestro hero) like head light is being fused whenever m/s shaurya automobiles agency at jagat farm market sec-gama-i, gr. Noida changed head light.in addition, they disturbed our scooty after first paid service even his employee demanded extra money to repair as early as you want. May kindly look into the matter and take corrective action please on top priority, otherwise i will complain in consumer court.

                            Thanks & regards
                            Shelendra singh
                            Mob-[protected],[protected]
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Jan 14, 2018
                            Updated by shelendraCRIS
                            Dear Sir/Madam,
                            We have visited Hero Agency at Jagat Farma a number of times but our scooty mastro has problems as it is like head light is being fused after service, etc. hence, scooty is not working properly. Services provided by the service centre is not satisfactory. may kindly take necessary action please.
                            We are purchase hero splender + on july 2017 head lamp fuse gone in just 5 months quality of the product so poor
                            I Purchse new bike on Date 01/011/2017. My Bike is first Service 600 Km.then After service problem Mention are Below. Upto bike runing 1000 KM.

                            1st Visit Bike chain Spoket sound.(solve)
                            2nd Visit Bike tunning Set.(solved)
                            3rd Visit Bike Starting Problem.(Solve)
                            & 4th Problem Is catch to Clutch stop Start.
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                              R
                              rajkumarsharma2k5
                              from Mundi, Madhya Pradesh
                              Jan 15, 2018
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                              Address: Indore, Madhya Pradesh, 452002

                              Since 6month my hero honda passion bike back wheel align is not properly. I have checked by near hero service center and as desired change the tyre, breakshoe, chaingespocket, bearing, sockuband also front side tyre and many more but still problem not solve so how could u help me. And suggest how to repair this. Regards, [protected]@lupin.com sharna, mob. [protected]
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Sir Mera name Mohan khare hai motorcycle ka front tyer fut chka hai. motorcycle liye 3 mahine hue hai. Mai jab ajency Gaya to waha par bola Gaya ki Tyre me cut ki wajah see Tyre fata hai our waha se bhaga Diya Gaya.
                              I was placed A order since 4 months but I do not received any Confirmation about it
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                                S
                                Sunehra Singh
                                from Ahmedabad, Gujarat
                                Jan 14, 2018
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                                Address: Rajkot, Gujarat, 360006

                                I purchased hero duet in feb 2017 from aan automile agency kuwadwa road rajkot. From the 1st day vehicle is not running smoothly have some fraction in internal parts also no instant pickup. I complaint in agency on the same day but agency personals misguided me and said that the defect will automatically removed after. Running of vehicle about 3000kms.
                                As on date my duet have run more than 7900 kms but problem still exists.
                                Agency is not listening my problem despite repeated requests and not solving my problem. Moreover agency sold me old model of november 2017 while i purchased in feb 2017. So i request to arrange to remove defect in my duet hero two wheeler other wide i will be compelled to go to consumer court for delivering defective and old product to me.

                                Sunehra singh
                                302 wing i copper city
                                Jamnagar rd rajkot-360006
                                [protected]

                                Opp
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                                  S
                                  Stanly siva
                                  from Kolkata, West Bengal
                                  Jan 14, 2018
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                                  Respected sir/ madam
                                  I am sivaraman from trichy. I have bought hero motocorp (Formerly hero honda) passion pro drs ccr month & year is 4/2013 it is passion pro self start from radu and radu hero, beema nagar near court trichy, tamilnadu. But they give form 23 indimate to maker's class is passion pro kick cast how it is possible. I have indimate to them many times they have not responsible.
                                  Another one,
                                  My wife bought maestro deluxe bs iii from karur district in 6/2015. I am give vehicle paid service to radu and radu hero in trichy district in tamilnadu. Date[protected] but service is not satisfied because of side indicater is not working, i said to them engine is produce unnecessary sound but that problem is continues. Simply they change the engine oil and water service only. I have piad rupees 824. Service is not satisfied. We are buy also hero products only but these incidents are discrage in your products sales and your concern faith. So the effort action do to need full.
                                  Thank in you
                                  Your's
                                  Sivaraman a s. P
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Jan 14, 2018
                                  Updated by Stanly siva
                                  Respected sir/ madam
                                  I am Sivaraman from trichy.I have bought hero motocorp (formerly Hero Honda) PASSION PRO DRS CCR month & year is 4/2013 it is PASSION PRO SELF START from RADU AND RADU HERO, BEEMA NAGAR NEAR COURT TRICHY, TAMILNADU. but they give FORM 23 indimate to Maker's class is PASSION PRO KICK CAST how it is possible. I have indimate to them many times they have not responsible.
                                  Another one,
                                  my wife bought MAESTRO DELUXE BS III from Karur district in 6/2015. I am give vehicle paid service to RADU AND RADU HERO in TRICHY district in TAMILNADU.date[protected] but service is not satisfied because of side indicater is not working, I said to them engine is produce unnecessary sound but that problem is continues.simply they change the engine oil and water service only .I have piad Rupees 824. Service is not satisfied.we are buy also hero products only but these incidents are discrage in your products sales and your concern faith. so the effort action do to need full .
                                  Thank in you
                                  Your's
                                  SIVARAMAN A s.p
                                  Jan 14, 2018
                                  Updated by Stanly siva
                                  Respected sir/ madam
                                  I am Sivaraman from trichy.I have bought hero motocorp (formerly Hero Honda) PASSION PRO DRS CCR month & year is 4/2013 it is PASSION PRO SELF START from RADU AND RADU HERO, BEEMA NAGAR NEAR COURT TRICHY, TAMILNADU. but they give FORM 23 indimate to Maker's class is PASSION PRO KICK CAST how it is possible. I have indimate to them many times they have not responsible.
                                  Another one,
                                  my wife bought MAESTRO DELUXE BS III from Karur district in 6/2015. I am give vehicle paid service to RADU AND RADU HERO in TRICHY district in TAMILNADU.date[protected] but service is not satisfied because of side indicater is not working, I said to them engine is produce unnecessary sound but that problem is continues.simply they change the engine oil and water service only .I have piad Rupees 824. Service is not satisfied.we are buy also hero products only but these incidents are discrage in your products sales and your concern faith decrease. so the effort action do to need full .
                                  Thank in you
                                  Your's
                                  SIVARAMAN A s.p
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                                    U
                                    Up14CX6791
                                    from Delhi, Delhi
                                    Jan 14, 2018
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                                    Address: Ghaziabad, Uttar Pradesh, 201001
                                    Website: hero app

                                    Hi i have bought a new splender pro may 2016 and when i goservice centre for 3rd service then i m facing my vehicle chain set make a noise. When i go some time later to service centre and service advisor told me chain set is not well change the chain set so i m asking a hero motors co. The vehicle chain set which time to perform and which kilometers to ride with this new chain set
                                    Kindly call me aur mail me regarding this other wise i m mail to hero ceo north region.
                                    Sachin kumar
                                    [protected]
                                    Vehicle no. Up14cx6791
                                    Hero MotoCorp customer support has been notified about the posted complaint.
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                                      lovenishtaneha
                                      from Mohali, Punjab
                                      Jan 13, 2018
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                                      Address: 140401

                                      I purchased your hero seplendor+ on dated 13/10/2017 but from very first day there is problem of handle. It falls downword to the left side when i ride the bike. I visited ram auto service center in rajpura 5 to 6 times in three months but they are not able to solve my problem. I am mentally harrased. I was likely to met with accident just due to your bike handle problem but save somehow. Your agency ram auto world, rajpura is not able to provide a satisfied solution. Kindly look into the matter and provide solution as soon as possible.

                                      My contact number is:[protected]

                                      Thanks & regards
                                      Lucky
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