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Hero MotoCorp Complaints & Reviews

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Updated: Apr 12, 2026
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Hero MotoCorp reviews & complaints page 227

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A
arshad7252
from Noida, Uttar Pradesh
Nov 18, 2017
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Address: New Delhi, Delhi, 110044
Website: www.heromotocorp.com

Dear sir i have purchase glamour model in 13 july 2017
Now today when i gone for service they to me that clutch plate is not working it need to be change and cost 1400/- and service charge extra
This is to inform that my meter reading is only 6345 km how this fault can come
It is manufacturing defect plz look at the matter
Why should i pay this money as the bike is 4 month old
Hero MotoCorp customer support has been notified about the posted complaint.
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    indrajeet gaurav
    from Raxaul, Bihar
    Nov 18, 2017
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    Address: 800014

    I have purchased passion pro last year 1st june 2016 and after some time i have facing problem in my handle. I have complained so many times still my complain number is pending from last one month. No one or company responding. I think the company only know to sell the bikes not sell its service. So please tell me what to do now. Have i complained any other authority or it will be resolved by you. The company gives us 5 years waranty but there is no means.
    Hero MotoCorp customer support has been notified about the posted complaint.
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      A
      ankit vaishy
      from Lucknow, Uttar Pradesh
      Nov 17, 2017
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      Address: 221303

      Hi mera nam ankit h maine 17 october ko 2 mystro edge cash rajpura chaurahe ke pass bhadohii me krishna motors se liya aur aur vo log scooters ke part chura ka bech rhe mere dono scooter ne silence cover aur tools box aur stand light nhi mili mai nya tha muje pta nhi aur jab ghar aake dkh rha to sari chhize nhi vo log compony ka reputation khrab kr rhe as customer mai ab kbhi vha se aur hero ki bike lene ki salah na kisi ko dnga na khud jaunga plss aise hi kisi ko showroom ya service na bnaye ye ye hamare as customer aur ass h compony ke relation khrab krne ki bat h pls do smthng as soon possible thank you.
      Hero MotoCorp customer support has been notified about the posted complaint.
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        A
        Alpesh1986
        from Ahmedabad, Gujarat
        Nov 17, 2017
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        Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230

        I purchased duet on 30.09.2017 from amar auto silvassa. From day first, there is a problem in braking system. Something heavy sound blow during braking. I complained at amar auto and service 5 times at distributor service centre but still no solution provided. My last service is still continue since 11 days. No response from them. Very bad attitude staff.
        Hero MotoCorp customer support has been notified about the posted complaint.
        Ajay nisode [protected]
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          P
          patel nitn
          from Nagram, Uttar Pradesh
          Nov 17, 2017
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          Address: 313703

          Dear sir i nitin patel from vill kot post gudli teh girwa dis udaipur raj. Mob.-[protected] i purchesed a new splendr plus bike from raj motors kurabad udaipur raj. I m not satisfied this bike tyrs bcoz its appear duplicate company so plz get action on this distributers and allow me new company tyres otherwise i will report in district court...
          Thanking you
          Nitin patel
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            Kaush20
            from Kalyan, Maharashtra
            Nov 17, 2017
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            Hi. I booked a Hero Maestro Edge from Navdeep Motors, Ulhasnagar, Maharashtra on September 30th, 2017 and got the delivery on October 17th, 2017. I was really happy as it is my first bike. However while taking the delivery there was a problem with the self start for which the dealer said it will work once the battery gets charged after riding the bike for some time. Although it started working, the scooter refuses to start every alternate day. Whenever I reach out to the dealer, he has the same answer "You need to use the bike everyday atleast for an hour and there won't be any issues."

            I have also asked the dealer to give me a new bike as this was not working properly to which he always replies that "It won't be possible as the bike is now already registered on my name."

            I am really frustrated and 😡 fed up with this issue now, as it's not even a month and my bike have been giving me such problems since day 1.

            I really don't know what needs to be done now and am stuck in such a devastating situation...

            Please help in getting my issue resolved...
            Hero MotoCorp customer support has been notified about the posted complaint.
            Nov 12, 2017
            Hiralal mahto's response
            Prasad automobile silli aapki jo showroom h. Hum esme 12/10/17ko complaint ki thi per hamko avi se koi information nhi mila h. Battery kb tak hamko milega ye tak nhi pta h. (Aaj - kl) (1 saptah..) me aayega es tarah bol raha h. Aap hi bataye kb milega battery.
            Dear sir, l have purchase the bike hero honda splender from rajveer auto baddi, distt. Solan hp. After one month when l got the first service the service centre charge rs. 300-00 . Is this fair sir, plz revert me, lf you got this wrong then take some action. This is not fair, l think so.
            Mai Pashupati hero ignou road me apni bike service ke liye diya service walo ne 1 bje tk ane ka time diya..maine 1 bje call krke pata kiya ki service complete hua ki nahi mujhe bataya gaya ki service ho chuka hai fir mere service center pahuchne ke bad mujhe 1 ghante wait karane ke bad gadi service kiya. To fir mujhe bulaya hi kisliye.
            Hero splender+ Exide battery died.
            Not work for self start.
            Night running time headlight very dim.
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              H
              h.arry
              from Nangal, Punjab
              Nov 17, 2017
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              Address: Bathinda, Punjab, 151001

              Bathinda punjab me raunak motor pe aapne gunde bitha rakhe hai
              Paise lete hai 45500 or bill dete hai 39500 ka or RC k liye alag se aur paise lete hai
              Free service k 400 alag se lete hai or sirf oil change karte hai
              Jab maine iski complai inke manager se ki to ye sare mere ko marne k liye ikatha ho gaye
              Aap 14 november 2017 ki 10 baje k kareeb ki cctv footage bhi dekh sakte hi
              Can Hero motocorp is ### ?
              Hero MotoCorp customer support has been notified about the posted complaint.
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                B
                bunty verma
                from New Delhi, Delhi
                Nov 16, 2017
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                Address: 133001

                Dear respected we have parched hero achiever bick 150cc on 14.08.2017. We have facing a problem in first day rear break is proper not work. I am visit to service station 4 time but problem is not resole. First service time (450km) i am facing a problem to our engineers but pro is not resole. Second time visit to service station (1750km) with same problem but our supervisor is service of my bick (Engine oil replaced) without my permission. Any to time report to service station but no solution is provide me.

                Thanks,
                Rajnish verma
                [protected].
                Hero MotoCorp customer support has been notified about the posted complaint.
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                  M
                  from New Delhi, Delhi
                  Nov 16, 2017
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                  Address: Jaipur, Rajasthan, 302001
                  Website: [email protected]

                  Hi iam mohit sharma last 8 month we are not satisfying after engine repair after not running performance better your akar motors sodala jaipur not giving me better response so i need solutions i need change my byke because after bought within 6 to 8 month akar motor employ done my byke engine repair in warranty but after that same issue stand [protected]
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Nov 16, 2017
                  Updated by [email protected]
                  Hi iam mohit sharma last 8 month we are not satisfying after engine repair after not running performance better your akar motors sodala Jaipur not giving me better response so i need solutions i need change my byke because after bought within 6 to 8 month akar motor employ done my byke engine repair in warranty but after that same issue stand [protected]
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                    S
                    Shaikh Anwar Rafique
                    from Cavelossim, Goa
                    Nov 15, 2017
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                    Address: Pune, Maharashtra, 411001

                    Dear sir my self dr. Anwar shaikh i went for servicing my bike lakshya motors sales and services in swargate, pune but the manager present at that service center mr. Prasad nandekar behaved very roudly and not accepted the bike for service. He also refused and behaved with other costomers present there. If this is the post sales experience with consumers, then i am sorry to say we will not turn back to hero motors in future or recommend anyone.
                    Dr. Anwar shaikh
                    Professor and hod
                    Allan college of pharmacy pune
                    Hero MotoCorp customer support has been notified about the posted complaint.
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                      S
                      Sunil-CSIR
                      from Delhi, Delhi
                      Nov 15, 2017
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                      Address: New Delhi, Delhi, 110005

                      I am the owner of karizma zmr bike. Due to some reasons, side mirrors, tale light etc. Were got damaged. Now, i am trying to replace these items such as side mirrors, tale light and handle weight but these are not available in any authorized dealer of hero morocorp.

                      Kindly clarify why the company launch such products when they are not in a position to provide spare parts of the respective customers.
                      Hero MotoCorp customer support has been notified about the posted complaint.
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                        R
                        ratanraj raj
                        from Tumkur, Karnataka
                        Nov 15, 2017
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                        Address: Belgaum, Karnataka, 590016
                        Website: Corporate and regestired office

                        I have purchased a hero honda duet and. Started troubling me 5 times with automatically self termintated and this is a 6th time i am facing the problem. Right now today on which date am raising a complaint. It's that there fault every 5 time they made me paid for the problem. And last time when i had replaced a fuel cock and plug. Again this time the same problem and they are replacing a plug which it had come in warrenty. But am not satisfied what they are doing for me because this not the way to treat the customers and the one thing is, still 1 year has not been passed am facing this problem. And tomorrow in future it continues. What should my mom do. So please. Soon contact me. My number is [protected]. And am from karnataka state. Place belgaum. And i am getting serviced from nagshanthi motors belgaum.
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Newly purchased hero pleaser front wheel got rust, local show room not responding positively. Please do replace the wleel rim..
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                          J
                          Jawed@1010
                          from Hyderabad, Telangana
                          Nov 14, 2017
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                          Address: Hyderabad, Andhra Pradesh, 500052

                          I bought my hero i smart 110 on 1 year ago, from the first service it self it's started giving problems there is a pathetic noise from engine, when i raise a complaint to service team they said it's a new bike will take some time to get it set, now it's one year over after that today that is 14/11/2017 i have given my bike servicing to prestige hero located in bahadur pura and i told him that i am facing the problem in last servicing also, then they promised me that will take care this time, i got a call from showrom around 7 pm and said that sir your bike is ready. I paid the amount & took my bike & i went off, after some time the engine noise again started there is a problem in tapid from the beginning. I am fed off with the hero quality & poor service will never recommend any one in family & friend's to buy hero product until and unless hero is going to change my bike. Plz don't cheat you customers by selling scrap. Need immediate reply with solutions other wise i am going to post in all social media & file complaint in court against hero
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Nov 14, 2017
                          Updated by Jawed@1010
                          My no [protected]
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                            D
                            deepak5656
                            from Kunnamangalam, Kerala
                            Nov 14, 2017
                            Resolved
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                            Resolved

                            Address: 560061

                            Dear sir i purchesed new bike 19/04/17 day 1st start theproblem this vechical staring problem change the all electric lines and 724 km heavy engine noise i goto service station change the tophead 2 times minimun 200 times i go to show room i i lost the jpb also because regularly dealy for office duthy still not solve the problem today finally told change the all engine gair box cluch self battary all majour parts i not need to open engine because new vechicle i need to exchange the vechical plesase solve the problem sir

                            Regards
                            Dakshyini k
                            [protected]
                            Nov 15, 2017
                            Complaint marked as Resolved 
                            [email protected] 9482569604/9844079996 i need to final touch
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Nov 14, 2017
                            Updated by deepak5656
                            y complaint marked as resolved
                            Nov 15, 2017
                            Updated by deepak5656
                            i need final solution without engine change
                            Sir i buy hero pleasure . Meri s 48418 rupees lai h bill 45000 ka daya h .or 2640 alg tax kai h .or muzi bola th 3000 discount h diwali ka uska kuch pata hi nahi .mani narnaul auto deal s laya h
                            Head light & fuel guage warranty issue and dealership not responce properly very bad service.
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                              R
                              rohit viswakarma
                              from Indore, Madhya Pradesh
                              Nov 14, 2017
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                              Address: Ujjain, Madhya Pradesh, 456010

                              Dear sir i am rohit vishwakarma in ujjain mene lohia motors ujjain dealer ship se i smart 100cc bike purchase ki thi hai me engine me 3-4 month se problem aari hai or engine problm thik nhi kr pa re hai jiska ragistration mp13eq5128 hai aap se request hai ki meri bike ki problm solved krai ye plzzz my problm jld se jld tik krwa dijiye

                              Thanku sir
                              See my requset plzz solve this problm
                              Hero MotoCorp customer support has been notified about the posted complaint.
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                                M
                                m a alam
                                from Delhi, Delhi
                                Nov 13, 2017
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                                Address: New Delhi, Delhi, 110044

                                I have made a complain against mileage of new scooty but still not resolved after visit two times in service centre but not effect kindly rsolved it. The problem is fuel consumption,
                                I bought a scooty mastroedge, as per company commitment fuel consumption will takes place 64lpkm but its its consumption is 28lpkm so please resolved it asap. The service always telling me that it will not increase more than this it is very disappoint for me.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Bike riding not so good. and additional kit providing by u. but till today i dont get and same thing repoated at show but no reaction. my bike no_od 10d 6399.
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                                  M
                                  MKBaranwal
                                  from Siliguri, West Bengal
                                  Nov 13, 2017
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                                  Address: 713148
                                  Website: www.heromotocorp.com

                                  Taramaa auto showroom staff said, bike parts always available in every hero showroom or in market, if there any brokerage, accidental case, or normal requirements but 10th november 2017, my bike accident in sagrai more and i submitted my bike to ramshankar motors, shyam sunder, today showroom staffs said, no parts available, three days passed away, but my bike is not ready yet, what i do now? And i want complaint against every showroom that they never said false statements to any customer.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
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                                    M
                                    milindgulve
                                    from Malegaon, Maharashtra
                                    Nov 12, 2017
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                                    Address: 413736

                                    I had bought hero duet, i am facing:
                                    1. Battery issue - for which i had to beg to the dealer
                                    2. Sudden stoppage of bike because of overflow/unknown reason
                                    3. Filter clogging issue: which persists. For a run of nearly 2000km my bike's filter becomes clogged and i get the same solution from the dealer"kindly change your filter".
                                    Totally unhappy.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Nov 10, 2017
                                    Roger Godinho's response
                                    Till today order is nt cuming their r telling next week
                                    Sir I hve a gaven a complaint dat my speedometer as broken n i hve told them to change it but in their stock doesn't hve kk but I hve told to order still know their r nt change today 8 months become Ur service is poor
                                    Plz follow up with this

                                    From vasco da gama _ goa
                                    Me glamour bike back tyre tube is damaged, in this bike the tube is not in good condition so please contact me for the following solutions
                                    Me contact
                                    Regard
                                    Rakesh kr Pandey
                                    Dhanbad
                                    [protected]
                                    [protected]
                                    Sir mene Hero company Ki splendar ismart 110
                                    Bike kharidi thi is bike me engine we noise awaz aati h
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                                      A
                                      Atul067
                                      from Bulandshahr, Uttar Pradesh
                                      Nov 12, 2017
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                                      Address: Bulandshahr, Uttar Pradesh, 203001
                                      Website: [email protected]

                                      I have purcharge a scooty on dated 17 october 2017. It stops suddenly from walking. I have shown him 6 times hero service center. But to no avail. They start and give it right. It stops suddenly from walking and very rarely starts again. Registration number is not available yet. Sir please help me.
                                      Vehicle name - hero duet
                                      Purchase centre - shree durga motors bulandshahr
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Nov 08, 2017
                                      psgssharma's response
                                      splendor i smart 110 bakwas gadi aur service bhi utni hi kharab hai service center ki

                                      AB wo baat nhi
                                      Bakwas gadi aur service. Beckuf banana lekar koi matlab nahikharid kar.

                                      Splendor i smart 110 bakwas gadi
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                                        Sobhanadas
                                        from Thiruvananthapuram, Kerala
                                        Nov 12, 2017
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                                        Address: Thiruvananthapuram, Kerala

                                        Vehicle name:glamour bs4 disc
                                        Engine no:ja06ehh9k10078
                                        Complaint details:
                                        My newly purchased hero corp glamour is making unnecessary noices from the engine. This is making me feel unease about the vehicle and i went through a lot of hardships to purchase this vehicle.
                                        This sound is not good as far as i think... So kindly consider this into account and please take necessary actions immediately.
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Spare non availability hero pleasure 2011 sub air filter box, vehicle given in service at kuppam, CHITTOOR DIST, AP 20 days back, spare indent given by show room people, but they say spare not available, we kept vehicle at show room for last 20 days, how to redress issue, spare needed immediately
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