Hero MotoCorp Complaints & Reviews

My bike BR10AD4793 dead from 1 month and bike handover to Bhagalpur service centre (mihir traders) dated 11/05/2022, Problem was not yet solved, I am facing alot of problem please solve my problem otherwise i will take legal action against it.

Dear Team,
I am using Hero Honda Splendor Plus for the past 18 years. I decided to purchase a new vehicle Hero Splendor Plus. I have approached M/s. Vinayaga Motors, No-216A, Thirumalaipriya Nagar, Redhills Road, Pudur, Ambattur, Chennai[protected]ph :[protected], Cell – [protected], [protected], Email : [protected]@gmail.com)

I got delivered the vehicle on 15.06.2022. Engine No : HA11EYN5854072 and Chassis No-MBLHAW128N5B15011. I want to take up the following irregularities / fraudulent activities to spoil the name of Hero Motorcorp.

1) I made payment to M/s.Vinayaga Motors, but got tax invoice in the name of Srivari Automobiles (Invoice No-11788BC22S7016 dt 14.06.2022) for Rs.70590/-.

I have to submit the tax invoice to my employer now. Please confirm how I can submit tax invoice from other company (Srivari Automobiles) name for the payment made to my original seller (Vinayaga Motors).

2) I have charged Rs.2800/- for extra fittings. No bill provided. Seat Cover and Side Mirror, etc., provided to my vehicle is not original parts of Hero Motorcorp.

3) Backside carrier (image attached) is in rusting condition.

I had a good image about Hero Motorcorp and hence I have opted the second time your company for new vehicle. But because of these type of Dealers and authorized representative of Dealers, your name will be spoiled in the market.

Details of the Dealer :

Srivari Automobiles

5A & 5B, CTH Road, Saraswathi Nagar, Tirumullaivoyal, Chennai-600062

Ph : [protected]

I am totally disappointed because of the irregularities noticed.

Kindly intervene in this issue and give a solution

Thanking you

M. Murugan

[protected]

Hi,
I am Murthy M from Anakapalli - visakhapatnam 531001, I have recently purchased Hero pleasure scooty(3127). I have met with an accident because of which my bike got damaged, I have given my bike for service to Hero motors Anakapalli branch for service on may 9th if this year, You can't even imagine the position of the bike in the showroom it was been in sun and rain all these days there is no repair being done every day there was only one reason being stated every single day that parts haven't came it's been one month 15 days even today the status was parts haven't came . Please don't make customers worry and struggle just because we took a bike from HERO. Please solve this at the earliest, and also this will be my last purchase from hero.

Meri Pass Hero ki Bike He usme Ceat kaa Tyre he, Jo pislaa Tyre he Wo Ak Side Se Puraa ghis Gayaa He. Muje Showroom Or Dilar Se Bhi Kus Response Nahi Milaa Meri Ye Dusri Complan He, Aap Kyaa Aesehi Service Dete Ho Apne Customer Ko. Pehli Complan Punja Barad K Nam Ki Thi Or Ye Dusri Complan kar Rahaa Hu So Plz Kush Action Lijiye, or Meri Complian Close Mat Karna Muse Bataye Binaa. Dhanyvad.

4 bar service center me bike ko dikhane ke bad bhi koi solution nhi hua
Bekar ki bekar h hero.

I can't explain the complaint in this box so I need call back with the concerned person who have high authority to resolve my complaint in proper manner.
Else, I will have only one option to go to the consumer forum.
My contact number is [protected]

I bought a hero passion pro bike
Few months ago
It's have five free services
The free services is very worst
One of the worst experience to bought a hero passion pro bike
Only water wash and engine oil changed
Engine sound completely differ
Kindly rectify this case
Name bhuvanes
Phone [protected]
Last service provides from Radha hero
Motorcorp Tambaram

I service my bike at STAR AUTO DHOLKA, AHMEDABAD and they give me 3, 800 rs bill ..and i just check the engine oil level after bike srevice and its almost empty...and im shocked...bcause hero service man include engine oil in my bill...i just think if im service my bike at hero service centre so atleast i believe that its safe..but its tottaly wrong...and including me all other bike owner has same complaint..so pls resolve as soon as..hero service centre name:STAR AUTO DHOLKA, AHMEDABAD

I am a unsatisfied owner of. Hero duet no AP04BC7785. Resently 20 days back my vehicles' front parts damaged when I met with an accident. I am an official in SBI, By that time I am roming around the authorised service center at cuddapah (sree gopal hero cuddapah. Andhrapradesh) to replace the damaged spare parts. But till date they are not even respond properly with customers. Even at the time of general service also they are are showing hell. I am tired with the behavior of the service center personnel and decided to sale the vehicle to the scrap. I am also strongly recommend with my friends not to purchase this vehicles because proper service and spareparts are not available at the service center. When we come with a problem to the service center to resolve the issue, they not even clear the issue but create another issue in the vehicle. I am requesting you that is ther any time norms at the service centers that a customer has to roam 4 or 5 times to change the vehicle sparepart.

Hi,
Concerned area service center not replacing the battery, as he informed that battery replacement done by where we took bike in that showroom itself
but from home town its nearly 200 km

bike delivery delivery show room add: nagaram, keesara road, medchal dist 501301

I have given for bike servicing vehicle no BR02AT1084 at Swarna Enterprises Hero Motocop baily road patna.

Bike is delivered without wash, Bike is serviced properly
They said that total bill is Rs. 1771 and i paid the same but no invoice is provided to me.

after 4 days i got message from Herocrop that your bill value is Rs. 1446

Details of payment and bill are attached here with

please refund the excess amount paid by me

My name is Narendra Rathod
Register mob no :[protected]
Subject : Front wheel Jam on the way.

Dear sir,
I have purchase new hero pleasure on 1st of June 2022.today suddenly front wheel Stuck on the way. This is very serious defects in scooter like hero. This is safety issues, it is running slow speed so we save our life other wise it is lead heavy exidance.

This type of error I Hero brand scooter is not aspects. I need replace with new because repair not allowed in 10 days old scooter.

Please replay ...

##,
Narendra rathod

I had taken hero duet in April 2018 was 30 installments, which is 31 installments from me and Rs 2000 for getting NOC. I just want to take extra money which has been taken from me.

I have purchased hero glamour xtech bike in august 2021 from mahajan motors dinanagar ..

Recently my bike engine stops again & again in traffic.
I visited three times to the service centre for the same problem .. They tried there best but my problem is not resolved ..
I want company main representative comes in service centre to fix my problem. If not then company may change my bike..

I had paid 98000/- for this bike.. What for facing problems on road..

In June 2017 I bought the Hero Maestro Edge scooter. I paid initial amount and remaining amount I got loan from IndusInd Bank, Udumalpet branch. In the time of purchase I have received only one key of the scooter. In dealership they informed me that another key will be given once my loan gets complete. Now, i have no loan on my maestro edge scooter. Few days back I went to ask for another key. But the response I got was ridiculous from the concerned person who is working under the RP Hero MotorCorp dealership udumalpet. I don’t know the reason behind the second key whether they missed or they are not ready to give back. My scooter comes with antitheft locking system, I cannot make duplicate key so, it is very difficult to make a copy of second key unless I get original key. Kindly, provide me original second key from company. I hope hero motorcorp will take immediate action on customer queries.

Scooter Details:
Hero Maestro Edge
Registration: TN 78 T 8854
Year of Manufacture : 2017
Engine No: JF33ABH4B07923
Chassis No: MBLJFW01XH4B08034

Thanking You,
Truly,
Mohamed Ibrahim N
Email: [protected]@gmail.com
Mobile: [protected]

I have lots of complanits first i think that this is the most bad bike or bike company i have ever seen in my life

I have Purchased Hero Pleasure +
From your HERO showroom in south Goa, Anusharan Motors, Fatorda Margao Goa, 403602. on 21st April 2022.

Vehicle Details
Engine Number : JF16ELNGC02545
CHASSIS NUMBER : MBLJFW230NGC03436
Registration Date, : 21/04/2022

I have two issues to complain about one is the seat problem...the seat fitting is very loose. There is gap between the seat and the body.it a very wide gap. Rain water goes in the seat very easily.. and now is the rainy season started. Much water goes inside and gets accumulated near the petrol cap, as chances of water getting inside the fuel tank when you fill the petrol..secondly the seat gap is more, if you put finger at side of the gap it goes inside, , I have seen and riden many scooters like old pleasure and other brands there is no such a seat or even find one as this so poor Quality, structure, and fitting. in heavy rains more and more water will accumulate under the seat and the metal will rust easily.. even the spacers under the seat are not good.. and there is a vibration in the seat
Please consider this issue and solve it as early..
Secondly the mileage problem ...it is 109 cc nongear bike it has to give 55 KM's per litre as per specifications of your company . But it sometimes gives 45, or 35 even. When I approached the service centre. They said we cannot do anything...
What type of improved two wheeler is this
Look in the matter at the earliest

Contact [protected]

I( himanshu kamal )purchase splender plus byke from rbs motors kanpur. Dated 27 may 2022.
At the time of delivery, seller told me that online reciept of payable ammount (82800) will be whatsapped..
Till now 3 june 2022, no. Any bill or invoice given to us.
I have contact many a time but no responce from other side.
Please resolve that problem.
Contact no..[protected]

Dear,
sir i am SUBASH CHANDRA MALL My vechicle no OD 19L 8720

Dear Rajneesh Mehta/ Monica Sharma/Hero Motocorp

Can you suggest me what is the process of https://eshop.heromotocorp.com/ website, We have booked a bike from #eshop on Order Date: June 1, 2022 and my payment has been debited from my account but we don't receive my bike and the dealer tell me amount not receive yet so we receive payment then will process for your bike booking and delivery,
So my question is why payment not credit to dealer and very bad feedback of Eshop Website, no any proper support from the customer care i don't like their service of Eshop,

(And you are not able to deliver my bike then kindly cancel my booking and process for my all amount refund.)

My Eshop Order ID # [protected]
Order Date: June 1, 2022