Claimed

Hero MotoCorp Complaints & Reviews

1
Updated: Dec 12, 2025
Complaints 6264
Resolved
257
Unresolved
6007
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 255

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
from Noida, Uttar Pradesh
May 6, 2017
Report
Copy

Address: New Delhi, Delhi, 110054
Website: scooty claim

Hello sir

Main ashad ali. Education department of goverment main job karta hu. Men's apni scooty 26/4/2017 ko claim ke liye diya tha. Or meri scooty abi tak thik nhi hui. Aj 11 din ho gye or main kis taklif se gujar rha hu logo ko nhi pta. Baccho ki tabiyat khrab he or muje scooty ki bhot jruri he.
Apse anurodh he ki meri scooty jald se jald thik krwane ki koshish kre.

Thank you
Aman motor
Hero MotoCorp customer support has been notified about the posted complaint.
May 06, 2017
Updated by [email protected]
Scooty number plate.DL 5S AL 3511 )
1/Feb/2014 taken by me
Please provide fuel lock in glamour bike because of at night many times petrol has stolen from my glamour bike, so this is becoming very difficult to maintain in daily life. So as much as possible provide with bike and spare for old and new bike so that my problem will solve for ever.
Dt of incident: 12/09/2016, mob: [protected]
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rajashankar chakraborty
    from Kolkata, West Bengal
    May 5, 2017
    Report
    Copy

    Address: Kolkata, West Bengal

    Sir, i am rajashankar chakraborty booked a hero duet, black colour on 19.03.2017. For that purpose i paid cash rs. 26225.00 & rest amount paid by loan which was sanctioned by hero on 25.03.17. When i book the vehicle then the senior manager of showroom (Cynosure manik's auto centre, madhyamgram, kolkata -700129) mr. Babul and sales person rajesh sahoo assured me that they will delivered this vehicle with final registration of rto barasat within 15 days from the date of booking. But still they don't delivered me the said vehicle. Even they don't assure which day the showroom delivered the vehicle. Sir please take appropriate action that's why i will take my said vehicle as early as possible. Because already 45 days gone and the showroom not delivered the said vehicle. Please tell me how long i have been waiting for this. Regards rajashankar chakraborty, phone [protected]
    Hero MotoCorp customer support has been notified about the posted complaint.
    I wish to buy hf deluxe i3s model. But last 30 days keep asking abt vehicle. They r tlling no stock. They r nt sending stock. My advice is dont give more than 1 dealership in diff cities for same person. Thats the main problem. They concontrate on one area only.
    Hero Motocorp should instruct the showrooms to take responsibility in fixing issues rather than providing excuses, they should learn to empathize with the customer so that they can have a better understanding of the problem, especially Chirkunda showroom (Jharkhand ).
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Atishc
      from Mumbai, Maharashtra
      May 5, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Mumbai City, Maharashtra, 400022
      Website: www.heromotocorp.com/en-in

      I have purchase Splendor on aug 2016 from how it is 8 month there is multiple problem are coming and the one problem which has come so many time service center resolve again it come i told them and also i have raise complaints to customer care they tell me we will go it no proper answer I told to service center please change the engine if the problem is coming again and again and there is no resolution. Plz change the engine but they are not agree on this. Engine problem has come 4 to 5 time and there is no resolve from hero so now i am thinking to get my money back. This is the final option.
      May 9, 2017
      Complaint marked as Resolved 
      My problem is not resolved and this time i need refund of my bike there're multiple problems in bike
      Hero MotoCorp customer support has been notified about the posted complaint.
      May 07, 2017
      Updated by Atishc
      There is no reply from hero Motocop
      May 10, 2017
      Updated by Atishc
      I have purchase Splendor on Aug 2016 from how it is 8 month there is multiple problem are coming and the one problem which has come so many time service center resolve again it come i told them and also i have raise complaints to customer care they tell me we will go it no proper answer I told to service center please change the engine if the problem is coming again and again and there is no resolution. Plz change the engine but they are not agree on this. Engine problem has come 4 to 5 time and there is no resolve from hero so now i am thinking to get my money back. This is the final option.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gappugi
        from Jevargi, Karnataka
        May 4, 2017
        Report
        Copy

        Address: Bhind, Madhya Pradesh, 477001

        Reminder,
        If you not solve this we go for consumer count, which I send to all document, when the charge to me and give the bill, we have two bills, one is give actual money bill, second we give the actual bill bill, different is 6900/-Rs, please give the reaspon other wise we sumbid the bill in consumer cort.
        Hello sir,
        I am kushal kishore singh, i am buying hero motorcycle passion pro, in 19/04/17 for bhind madhya pradesh, he is over charge in motorcycle, and he is not given the bill they told this rto charge. They will charge extra 6900/- rs, we also camliant in customer but we didn't get reply,
        Sir if you not take a action, so we have no any opposition, so we go with consumer court
        Name - kushal kishore singh
        Address - sainik colony
        Bhind (Mp)
        Mobile no. +[protected], [protected]

        Dealer name - shivam motor...
        +3 photos
        Hero MotoCorp customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          harish israni
          from Jabalpur, Madhya Pradesh
          May 4, 2017
          Report
          Copy

          Address: Raipur, Chhattisgarh, 492006
          Website: www.heromotercop.com

          I am harish israni from raipur chhattisgarh today given may wifes mestro age in rajdhani auto sarvice center telibandha ring road no 1. which no is c.g. 07-ay -4694 date[protected] they miss behave only for that i said about petrol stolan from my scooter and they were not giving me my wifes scooter after my aadhar card copy and pan card and receipt copy also which attach below. they said me you have to put how much petrol was in your scooter . i am disappoint for very poor sarvice. and my mobile no is [protected]
          +5 photos
          Hero MotoCorp customer support has been notified about the posted complaint.
          Vishnu motors is a most worst service center ...he's done vere worst services and and extra money charge but no proper working...my TN 09 BU 8040..
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sagar chawda
            from Ahmedabad, Gujarat
            May 4, 2017
            Report
            Copy

            Address: Vadodara, Gujarat, 390001

            Hero Motocorp — Engine chain and mileage issue.
            I am baying passion xpro 1.5 years ago, and hero say 5 years warrant on ENgine, but last 3 months I am every month going in service station, I am chang in full chain set, after 15 day ENgine bolt aromatic out of bick, service engg say when Nick is running, the bolt is open automatically...
            Then after 5 day after automatically gear chaning spring broken automatically, the gear is blocked...
            What the hero says 5 years warrant on engine...hero is very badly fullish..
            Plz i request plz slowly my problem..my engine down, , Avery time I am going service station and say plz replace my engine...
            I am baying bick for riding but I am not satisfied with hero...PLZ

            Very bad choose to select the bike from hero. I had purchased passion xpro on last year august. From day 1i had issue with engine sound very badly, clutch, mileage, engine chain sound...
            Hero company as wasted my money by given wrong advice to purchase wrong model.
            Hero moto corp cheater company.
            Hero MotoCorp customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Keshav Dhonner
              from Nashik, Maharashtra
              May 3, 2017
              Report
              Copy

              Address: Nashik, Maharashtra, 422212

              I have purchaes new passion pro in nov 2016 unfortunately i have face accident with bulls and the bike is damaged then i have submit it in service station in 4 april 2017 but from one month ihave not get my bike. Is it ture that the parts are not avilabel in markrt? I have shock the new version of hero bike cant repair within month. I want to sell it and never buy hero ok
              Hero MotoCorp customer support has been notified about the posted complaint.
              I bought xtreme sports on feb 2016.after few months my back seat lock break..even i searched my near by areas i unable to get it...so kindly take action on showroom...because no showroom wil help me..
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                jasvir mansa
                from Bathinda, Punjab
                May 3, 2017
                Report
                Copy

                Address: Mansa, Punjab, 151505
                Website: [email protected]

                I was purchase a bike hf-delux self frome ganpati automobile distt mansa, state punjab... New its being approx 1 year but still i am unable to get my certificate of registratoin... Even. I have completed all the formalities and documents... Sir i am very upset. Ganpati automobile do not respond on concern matter. So i requst you plz help me on this matter and make me able to get my rc... Ganpati automobile dealer behaviour very bad... He not solved my problum... I hope you will help me on this matter...
                +2 photos
                Hero MotoCorp customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  happy9999
                  from Kuzhithurai, Tamil Nadu
                  May 3, 2017
                  Report
                  Copy

                  Address: 560016

                  Very bad choose to select the bike from hero. I had purchased passion xpro on last year august. From day 1i had issue with engine sound very badly, clutch, mileage, engine chain sound. Till now 3 services got they couldn't solve the problem. When i connected the service center i got an answer as this bike model is spotted within a span of 8 months the vehicle model is stopped.
                  Hero company as wasted my money by given wrong advice to purchase wrong model.
                  Hero moto corp cheater company.

                  Guys,
                  Please do not purchased this bike.
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  May 03, 2017
                  Updated by happy9999
                  one of the worst bike from hero is Passion xpro.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    deepaksdixit
                    from Imphal, Manipur
                    May 2, 2017
                    Report
                    Copy

                    Address: Gaya, Bihar, 823001

                    I have purchased hero hf deluxe in april 2016, i m facing issue of mileage since purchased, i already complaint to hero agency but mechanic says that your mileage is alright. But average is still 35-37 km per litre in my knowledge. What can i do. My bike no is BR 02 AD 8109. 4 free service completed. Meter reading is about 4200 km. Problem persist.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear sir/Mem

                    I purchase hero I smart 110 I have use starting problem pickup and average 2 service has been complete 3 rd service on 20 may 17 on drive race drop bike engine stop

                    Rajender

                    MO. [protected]
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Money7256
                      May 2, 2017
                      Report
                      Copy

                      Address: 147001

                      I bought hero splendor plus on dated 22.04.2017 chasis no. 11073 engine no. 06488 from chittosho motors sarhind road patiala. The day after i bought this byk i am facing starting problem, sudden stop during running, oil leakage and several times hero motors's mechanic try to solved out this issue but they could not give me any solution. I want replacement.
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        MohammedHidayath
                        from Hyderabad, Telangana
                        May 2, 2017
                        Report
                        Copy

                        Address: Hyderabad, Andhra Pradesh, 500028

                        To Whom ever it concerns,

                        I have purchased Hero Glamour PGMFI model bike 2 yrs back from SLN Showroom, Tolichoki, Hyderabad make of 03/2015. Several times it gave me problem due to its power coil and electric wiring. Twice I kept my bike in the show room for more that 2 weeks. I have been irritated as they did not fixed my problem.
                        I am a family guy with two kids and I don't know when my bike breaks down.
                        I work in night shifts and if my bike breaks down I don't have any option other than pushing it. I faced these situations several times and I am so frustrated.

                        I have two major concerns, it has 5 yrs warranty and the authority neither fix this issue nor provide me any alternate bike during the service which almost takes 10/14 days. Second neither I get any assurance that it won't give any trouble in the future nor they provide any immediate help when the bike breaks down.

                        I request you to look into this issue and fix my problem. Otherwise with no option left behind I must visit Consumer court for justice.
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          vivek neemrana
                          from New Delhi, Delhi
                          May 1, 2017
                          Report
                          Copy

                          Address: Alwar, Rajasthan

                          They took 7hrs for badly servicing my bike (Against provided time 2:30 hrs) and with the unimaginable unprofessional behavior of the concerned persons about complaint there attitude was "likh do ji jo likhna h" how mean...??

                          Please improve hero your partner is not professional

                          Most amazingly no complaint number provided see pic highly unprofessional.

                          I tried to complain at the website also but that link is just for showing that we care..

                          I have to take my bike partially unserviced because it was too late then..

                          They just want to sell the bikes and would not care anything else..

                          See what i tried to write at there website but wasn't able to..

                          "this is complaint and not feedback i also complained in the complaint book but surprisingly attitude of concerned authorities was"likh do ji jo likhna h"i waited for my bike get serviced for 7hrs.. Yes 7hrs at the end of 4th hour bike was not even washed and after complaining the process slowed down..

                          Invoice no. 11220-03_rinv[protected]

                          I wasted 7hrs and i will explore each and every way to make you realizing it"
                          +1 photos
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Apr 23, 2017
                          jagan jagan's response
                          hai my bike spl i smart getting heavy noise from fork.recently i was replaced fork racerset.but parts was getting failed.i want to replace parts warranty.repaird from mohana motors velacherry hennai.but any body is no response.i requested you please help.farthar deteals pleaseccall me [protected].
                          I have servecing by swastik hero motor at bahadurgarh haryana pin code 124507
                          There staff of agency is very rudely talk and not work properly. All staff doing mis behave to all coustomer no one costomer satisfiy by swastik motor washing is very dirty i m always dissapointed to this show room i am also decide to take case in consumer court .
                          Hai i am viswanathan.my spl i smart gettingfork problam my byke num tn32ae2590
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            tima0
                            from Kolkata, West Bengal
                            May 1, 2017
                            Report
                            Copy

                            Address: 712503

                            Hi sir my name amit paramanick. I am buy hero plesure on 30.05.2017. Deler name sur motor in hooghly chinsurah. One person totally missattitudes with us. His name madhu sudan das. He is a staff for sur motor in chinsurah. I am your existing customer. His attitude is totally rude. I am fully unsatisfied. I hope you know my problem. I am wait in your feedback
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            May 01, 2017
                            Updated by tima0
                            Sir I am amit
                            my complain issues for one person .his name madhu Sudan. he is a staff for sur motor in hooghly chinsurah. his attitude is totally rude.I am totally unsatisfied. hero plesure done in showroom but he said no plesure done in showroom.in watching that.further I am not buying hero .plese give me a answer
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sarab85
                              from Nangal, Punjab
                              May 1, 2017
                              Report
                              Copy

                              Address: 160064
                              Website: [email protected]

                              I have purchased the bike on 25/04/2017.. On the very first day my bike is having a starting problem thn after some hours i have visited charisma honda service center industrial area chandigarh. I told them m facing problem.. But their is no customer satisfaction work done. After 5 minutes he returned my bike n assure me that ab problem nyi ayegi roz subah dupeher sham jab bhi 1 hour ke baad start kro toh long self leke start hota hai... Pehle bhi maine bike apni passion pro isiliye sale ki thi k bike ka back wheel tang krta tha.. But he dealers n companies sudharne wali nyi.. Na inko customers ki fikar hai bas inka product bikna chahiye.. Customer bhaad mein jaaye... Hatts off you company members n dealers..
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                harish9871299059
                                from Gurgaon, Haryana
                                May 1, 2017
                                Report
                                Copy

                                Address: 852201

                                Dear sir/madam,

                                I had purchase a hero passion pro bike br 19 j 7852 from m/s. Anamika automobiles. Hatiya gachi,
                                N h-107 road,
                                Saharsa. Pin code - 852201, mobile:[protected], +91-[protected]
                                On date 26.04.2016.

                                But i have not receive rc for last one year. I have many times discussed, anamika automobiles, but it does not send me my rc. So please i request you please give me my rc my registration address.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Arti Golesar
                                  from Pune, Maharashtra
                                  May 1, 2017
                                  Report
                                  Copy

                                  Address: Nashik, Maharashtra, 422003

                                  Dear Sir,

                                  I have purchase hero duet on 18/05/2016 from kamal showroom and service at nikhil automobiles at makhmalabad road that service station charge me for companys free service period with rs.30/- for wash and washing consurales like light, water, air and liquid but in your free service coupon wash and air is free components. So why they charge me30/- Rs. And they cant have packed oil only loose oil provide their .
                                  Just i go to their for avarage problem in makhmalabad service station they want to charge me labour charge.Is that companys policy that in warrenty period every problem of vehicle clear after giving labour charge.
                                  And my avarage problem is from start but they could not solve it .also the vehicle machine is so much vibration and noice. I cant see in other bike.
                                  So please solve my all problems as early as possible

                                  Thanking
                                  Arti Malode
                                  +8 photos
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    manoj tanwar Tanwar
                                    from Lucknow, Uttar Pradesh
                                    May 1, 2017
                                    Report
                                    Copy

                                    Address: Jodhpur, Rajasthan, 342011

                                    Respected sir...

                                    I am finance one bike splender plus new model... Dated[protected]
                                    And sir arihant moters, banar road, jodhpur, rajasthan...

                                    My moter cycle in engine difacted and leekage oil...

                                    So pleace replace my engine...
                                    I report in a consumer court

                                    Manoj tanwar
                                    Email-manoj. [protected]@gmail.com
                                    Bike number - rj19bf8130
                                    Jodhpur
                                    Contact number...[protected]

                                    Plz fast action in this my subject i am wait for this reply
                                    +3 photos
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    May 01, 2017
                                    Updated by manoj tanwar Tanwar
                                    First capital
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      susheel soni
                                      from Karnal, Haryana
                                      Apr 29, 2017
                                      Report
                                      Copy

                                      Address: +91

                                      I purchased hero ismart 110 about 5 months ago from Central motors sagar. It starts tractor kind of sound from the engine just after 15 days of buying and i have complained so many times, visited hero's workshop for number of times and they never solved the problem i am concerned with. The mistake within my bike is still remain. Everytime they call me and do some work on my bike but nothing is worked yet. They are making me fool i think.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        nilesh pratap simgh
                                        from Bathinda, Punjab
                                        Apr 29, 2017
                                        Report
                                        Copy

                                        Address: Koriya, Chhattisgarh, 497553

                                        I bought ismart 110 eight months before. I am facing self start problem from the last 3 weeks after complaining thrice nobody wants to look seriously at my problem...
                                        Date of incident :- 01/04/2017
                                        Elf start is not working properly...
                                        Request a repair...
                                        Contact me [protected]

                                        My last servicing date is 04/04/2017
                                        In prabha automobiles
                                        Haldibadi chirmiri korea
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit