Hero MotoCorp Complaints & Reviews

Respected sir. I have bought honda duet from shradha hero showroom, ambavadi. On the second day i have noticed a defect in the vehicle and also informed about that to showroom manager. He said it's all right and after treating the defect it again arise after a month and than again after 3months. And due to defect the vehicle stops as it is on the road and as a result of this i had been part of accident. I asked him to change the vehicle as per the norms bt the showroom manager nt considering my request. I have also emailed you the bill and insurance details please go through it and consider my application. So it's a humble request to you to take action regarding the showroom manager (Mr. Das) and workshop manager (Mr keyur patel) and please help me.

Yours faithfully
Dinesh l chora

Sir, i bought hero maestro edge on 29 march 2017 from hero showroom in Etawah, up .even after 20 days couldn't get registration no.of my scooty because of this i m facing problem.
What kind of service you are giving to your customers, i have seen same complain from many customers which are not yet resolved.please resolve my problem as soon as possible.just because of your poor service m very disappointed.

I have purchased Scooty of HERO MOTOCORP from the sakchi, jamshedpur on 14-March-2017. One month has already gone but still they have not provided registration number, even they are not responding properly. When I have called to showroom executive then said that we are already facing so much problem due to concern about 3S model and you are also creating problem. After that I said but I have purchased scooty in full price then why should I suffer then he said that I can not help you in this regards now and also can say any things.

Dear san,

Greetings for the day!!..

This is sivakumar. Last month 24th march i bought the hero passion xpro in sri senthil autos, erode.
Yesterday (17.4.2017) i brought my bike to sri senthil autos for first free service.in that, service is not
Done properly. Still my complaint is not rectifies and main things is my bike key chain is missing while
They delivery my vehicle. At the time i complaint to service manager, but he is not response properly.
He taking very aggressively. I am very dissatisfied. Kindly accept my complaint and take action.

With regards
Sivakumar p
Tn 56 k 0436
[protected]@
Erode district - 638112
Ph no; [protected]

Sir,
Today i visit for hero pleasure service to A U bhurawala at himatnagar service station. Employee make job card with 3 notes which i tell him.
When i went to make invoice i paid my bill.But he did not make all 3 simple complain. When i tell him regarding complain he said that we can't solve your complain.Sorry. we have not this type of part regarding one complain. Another is to fit side glas. When i check it, it was as it is.

Hi, When i have submitted my Vehicle that is Pleasure at Bikes Auto near Vijay Cross Road, at that tim emy Meter point was 12010 and when i got my vehicle back that Meter point was 12025. Mr Parag sitting there and he was telling me that if there was some fault then serivce man will check two time by making round. Is this 15 km a round for service man, I just want to know. Please help me on this otherwise i will submit the bad reviews on Social networking channels. Also my things like mirror also changed. They are thief and its service department is too bad.

Hii sir i am rohit khare form barabanki..i was hero bike purchase in date 18 months old..my bike num UP41AC2388 ..i will complete 6 free service..then next service month of march 2017 but service not good..actuly i find it and 2 screw miss and not cheq battery and headlight..so present time problms problms so pls resoul my complain..hero bike centre main branch barabanki near bus stop..225001..

Rohit kumar khare
[protected]
Barabanki

Kindely

form to hero moto corp. team
before three month i purching a new hero bike i smart 110 cc form chandra automobile civil line faizabad 224001 ( u.p.)

sir,
i request to you pls. solve my services problem to delay for employee . they give only date & date every day by employes they can't hearing my problem
thank
mohd. muzammil ahmad
mo . [protected]

Dear sir
मै आपको पहले भी लिख चुका हूं कि मेरी बाइक ismart110 की engine में बहुत समस्या है ।
इसका porformence बहुत खराब आ रहा है और हमारी बाइक की service को ऐजेंसी भी नही कर रही है मेरी बाइक पिछले 2 दिनों से खड़ी है । क्या मैंने बाइक खड़ी रखने के लिए लिया है आपके श्री अंकित जी जो की वाराणसी में है उनका भि कोई रेस्पांस नही है और उन्होंने शिवानी मोटर्स इलाहबाद जो की एजेंसी है उसके मेनेजर को डाट दिया है जिसकी वजह से अब वो हिमको रिस्पांस नही दे रहे है । अब मैं यहाँ पर आकर क्या करूँ ? मेरे पास अब कोई ऑपशन नही मिल रहा है । इसलिए अब मुझे consumer court का सहारा लेना पड़ेगा।
धन्यवाद
आशीष त्रिपाठी
उत्तर प्रदेश
इलाहाबाद
[protected]

Hi Sir/Mam,

I have visited last Sunday 09/04/2017 Bright motor service center Mausam Bagh Sita Pur Road Lucknow -226020 .
I have registered issues for my bike no UP 32 GH 2205 Headlight focus left handed, self start not working in gear & Bike working with full leave clutch. As per suggestion I got changed the my bike clutch cable. After that clutch is not set and have change did not do the proper solution . Still I am facing above all issues.

Regards
Shahsikant
[protected]

I want to complaint against Gaurav automobiles, Dongar Gaon, Mhow, M.P Manager's
Contact no. [protected].This company gave me a certificate tha it has bikes available for sale.I have booked a motorcycle hero splender I smart 100 cc from this company.We made a draft at CSD Depot, Jabalpur on 21st March 2017 for the payment of the bike. The Depot give me a certificate to release the bike. We went to the Gaurav automobiles company taking the certificate but the Gaurav automobile company said that they have no available bikes. Now it has been 24 days and the bike is not available till date because of this I have suffered a loss of 1, 00, 000 rupees. I have many problems because of all this. I am suffering from economic problems . There are no available transport here that is why I was purchasing bike but now there is so much problem they are not able to go to school by which there is loss of education to my children . Also I have economical problems I have a government job and I cannot do my duty well. My wife daily fights with me because of all this matter . Now you tell me who is responsible for this loss I have suffered. I want you to contact to Gaurav automobiles and ask them to deliver me the bikes as soon as possible.I have already complaint in The Hero Motocare on 4 April 2017 and my mobile complaint registration number is[protected]. If I do not get a response soon I will go to consumer court. Bike should be provided as soon as possible.

Sir
I am regular customer for hero service .I went to naliya hero service centre i.e m/s bharat auto, 64, madhav nagar, Abda Adhabhang Tri Angle, District T-kutch. While doing service they took my tools kit from bike tool box and they also broken my speedo meter and left many screw in loose condition, when I asked to the manager for same matter but manager denied directly and also told me that you go anywhere for complained I don't have fear of complaint.

VIDE B NO[protected]SINV[protected] DATED 31.03.17 FROM SUPREME MOTORS, JAIPUR. Vehicle has delivered to me with a dent on petrol tank with a duplicate single key. Vehicle is delivered without service book. Vehicle is not tested properly hendal was loose when delivered. Vehicle is giving shock on a speed of 60 km per hour. Please resolve my problems on ASAP Basis.

Thanking you

Bhawani Shankar Agarwal

[protected]

I purchased unit 01 of maestro edge vi bs-iv on 29 mar 2017 and a total amount of rs 69750, out of which rs 67900/- was paid by dd and rs1850/- was paid by dr card. i was issued only hand written bill of rs 67900/- and was informed to collect the computerised invoice on 13 apr 2017 with insurance paper. when i visit the auto world, khosedelpur more, jessor road, p. s ashoknagar, pin: 743222. on 13 apr, i was given with an invoice of rs 64850/- and when i asked for bill for rest of the amount i. e rs 4900/-, it was denied to give any bill against rs 4900/- and the sales girl informed that don't give any bill for accessories, online money receipt is given and suggested me to keep the quotation in place bill. their approach and way of talking was fully against the existing rule laid down for the customer's protection and they did not care to listen about the bill for rs4900/-. it is requested to carry out a check to protect the interest of customers according to existing rules & regulation laid diwn by the government.

Dear sir/madem

I am parth vadariya from gujarat. I have hero extreme. Before 2 months i lost my bike key and i request to mostly showroom of ahmedabad for this issue but not any response from any of the service center, at last i reached at hero showroom near vijay char rasta ahmedabad and request to them for solve this issue and they told me we are submeet your request for make a new key/changed lock. I submitted my rc book and licence also but not any responce from them last 1.5 months. Weekly i met to them and asked about about the process but they all are hands up and nothing to tell regarding this problem. I am suffring in problem last 1.5 months and not any one clue to how solve this issue so please understand my problem and do some need full. Plese help me regarding this issue.

Maine apni maestro scooty kanha motors se kharida uske baad servicing bhi wahi se karata hoon. 1 ya 2 servicing ke baad mere scooty ka engine achanak se seize(band) ho gaya unhone kaha ki unke kisi workor ne scooty ke engine oil ka srew thik se nhi kasa to uski wajah se engine oil gir gaya aur engine seiz ho gaya. To unhone kisi tarah banwa kar de diya phir bhi problem rehti hai aur batane par ignore kar dete hain.

Respected sir,
I am Dipak choudhary customer of Hero Moto corp, I have purchased cbz sports extreme Feb 25 2016, And now i am facing problem of silencer fume /Smoke and engine nosise and bike vibrating problem
really i am tolerate this Cbz.
I don't understand why a brand like Hero is doing like this or may be earlier it had collaboration
with Honda bikes and now that has been breached so people are playing this game with the customer, really i am tired to hero bikes.

ch no.MBLKC12EMGGB00796
E NO. KC12EFGGB00873

NAME :DEEPAK CHOUDHARY
S/W/D OF: BHURE SINGH
MOB-[protected]
ADDRESS: B-95, B-BLOCK PANDAV NAGAR EAST DELHI

Dear Concern

I am servicing my two wheeler from your authorised dealer name Devine Auto Source Pvt Ltd, located in A 39 Sector 58 Noida 201307, U.P. rendomley but every time I dissatisfied in service provided by the service center.

Today (i.e. 14.04.2017) I have serviced my CBZ Xtreme vide your job card no[protected]RJC[protected], but when i made the payment vide credit card the biller ask me for giving 2.75% extra as card charge, This does not seems good while government advise us to pay all payment thru card, next thing is i am also relating in retail business and taking payment thru card with nill extra charge and giving to our banker @ 1.45% commission.

So request you kindly look into this matter and do the needful so that every body would be taking the benifit and participating with our government advise as digital india.

Regards
Prasant Manik

Dear sir,
My self sheetla prasad mishra r/o krishna colony, gurgoan. I purchased a super splendor bike in march-2016 whose registration no. Hr-26cv-4727 chasis no. Is mblja05emg9b32002 and engine no. Is ja05ekg9b27804.in the first 9000 km the bike start giving problem when i told about the problem than the service center asked for engine service. The service center opened the engine and did service. Since i purchased the bike service center changed my bike clutch plate four times on every 2000km clutch plate change. Still on 17000km it gives the same problem and its engine again start giving problem again.
So you are requested to please do the needful in this regards,

Thanks & regards,
Sheetla prasad mishra
Mobile no-91-[protected]

Recently I had purchased a maestro edge on 26th march 2017 and during The process of minor fittings in the showroom my service book in the backtray has been misplaced and lost.

The service members are arrogently repling and asking 750Rs for the replacement

As I had misplaced the service book of free services provided by heromotocorp.

Any alternative for the free service