Hero MotoCorp Complaints & Reviews

Maine apni maestro scooty kanha motors se kharida uske baad servicing bhi wahi se karata hoon. 1 ya 2 servicing ke baad mere scooty ka engine achanak se seize(band) ho gaya unhone kaha ki unke kisi workor ne scooty ke engine oil ka srew thik se nhi kasa to uski wajah se engine oil gir gaya aur engine seiz ho gaya. To unhone kisi tarah banwa kar de diya phir bhi problem rehti hai aur batane par ignore kar dete hain.

Respected sir,
I am Dipak choudhary customer of Hero Moto corp, I have purchased cbz sports extreme Feb 25 2016, And now i am facing problem of silencer fume /Smoke and engine nosise and bike vibrating problem
really i am tolerate this Cbz.
I don't understand why a brand like Hero is doing like this or may be earlier it had collaboration
with Honda bikes and now that has been breached so people are playing this game with the customer, really i am tired to hero bikes.

ch no.MBLKC12EMGGB00796
E NO. KC12EFGGB00873

NAME :DEEPAK CHOUDHARY
S/W/D OF: BHURE SINGH
MOB-[protected]
ADDRESS: B-95, B-BLOCK PANDAV NAGAR EAST DELHI

Dear Concern

I am servicing my two wheeler from your authorised dealer name Devine Auto Source Pvt Ltd, located in A 39 Sector 58 Noida 201307, U.P. rendomley but every time I dissatisfied in service provided by the service center.

Today (i.e. 14.04.2017) I have serviced my CBZ Xtreme vide your job card no[protected]RJC[protected], but when i made the payment vide credit card the biller ask me for giving 2.75% extra as card charge, This does not seems good while government advise us to pay all payment thru card, next thing is i am also relating in retail business and taking payment thru card with nill extra charge and giving to our banker @ 1.45% commission.

So request you kindly look into this matter and do the needful so that every body would be taking the benifit and participating with our government advise as digital india.

Regards
Prasant Manik

Dear sir,
My self sheetla prasad mishra r/o krishna colony, gurgoan. I purchased a super splendor bike in march-2016 whose registration no. Hr-26cv-4727 chasis no. Is mblja05emg9b32002 and engine no. Is ja05ekg9b27804.in the first 9000 km the bike start giving problem when i told about the problem than the service center asked for engine service. The service center opened the engine and did service. Since i purchased the bike service center changed my bike clutch plate four times on every 2000km clutch plate change. Still on 17000km it gives the same problem and its engine again start giving problem again.
So you are requested to please do the needful in this regards,

Thanks & regards,
Sheetla prasad mishra
Mobile no-91-[protected]

Recently I had purchased a maestro edge on 26th march 2017 and during The process of minor fittings in the showroom my service book in the backtray has been misplaced and lost.

The service members are arrogently repling and asking 750Rs for the replacement

As I had misplaced the service book of free services provided by heromotocorp.

Any alternative for the free service

Sir, a person from Bargarh hero show room Odisha.missbehave us named S.mishra who is hero financer.I have gone for a bike finance and due his mistake we are unable to get a bike.we wait from morning 10 am to 6pm.after the 2pm mr mishra leave the office without completing my finance..Please take some action against him.i am Subrat Kumar sahu from Bargarh district.please do something please

Dear sir.
I have purchased my brand new Hero passion Xpro on June 16 but its realy brings tears in my eyes when ever i look at the maintatnence parts. The thing is that the day i have bought this byke not a single month has gone without an issue, several times i have visited to nearest service center called Spectra motors Govandi but those guys always replaces some of the parts with charges (as per bill attached)
I always wonder that its not even completed a year but how mach i have spend for towards repair and replace ments of parts.

Its my Humble request that please look into this matter and do the needfull as its seems that there must be some manufacturring defects in my bike.

Amit Suryawanshi

With utmost regret I want to inform you that I bought a hero bs3 achiever on 31st of March on discounted rate. After making the payment when I was about to start the bike I came to know that the battery inside was a damaged one about which was not informed to me . Then when I came to the manager of the hero show room at mangaldai I told me that he will arrange one within 4 days and took my mobile no. And said that he will call me as soon as the battery arrives. When I contacted him on 5th april he informed me that the battery in not available in the nearby locality. Then they assured me that they will arrange one by 10th of April. I came to the showroom on 12th. Then they told me to come today. And now I am sitting here in their office but the battery is not here.

I am Jitendra Kumar sahoo customer of Hero Moto corp.I have booked HERO DUET VX – GREY BS III Model
on 30/03/2017 with full payment made at BIMAL MOTORS,
#90, Byatarayanapura village Bellary Road, NH 7,
BANGALORE KARNATAKA – 560092.

While booking they promised to deliver the vehicle in the first week of April 2017.
So from 6th of April 2017 I am following to BIMAL MOTORS for delivering my vehicle, they keep telling me that we will update you tomorrow.

Today they called me and said that your vehicle was not allotted.

If vehicle was not avaliable that day in that showroom, they could have not taken booking. As that day Offers are going on i could have buy it from some other dealer.

So Now what to do, please suggest.

Looking forward for your response.

Regards
Jitendra
[protected]

It's very saddening to see a worst performance of your brand new product "Passion Pro". The engine oil started leaking in just 5 days of purchase and when we approached the show room, they routed us to the service centre. The service centre took 2 days time and returned the bike with "M-seal" pasted on the damaged area after which the performance became very poor and the driving isn't smooth or noise free.
Is this a new bike that you delivered or a assembled bike? Is this the way you cheat your customer who chose your product after so many researches and reviews believing that your product is the best compared to other brands?

I purchase hero spender pro on 31 march 2017 when i go to m/s. Shivang automobiles, maharashtra nashik

For fitting leg guard which is not given till i having 3 round for it to showroom

When i am speaking in office my batter is change by service boy

Firstly it having white colour battery which is replace with exide dead battery

Please check cc tv camera at[protected] time 5.45 to 6.45

Respected Sir,

I have booked a free service on your web portal on dated 08/04/2017 for date 11/04/2017 at 10:00 to 11:00 AM. at Avik Hero, Asansol .
But sir i came on avik hero for servicing avik hero representative told me i has not been booking Oder received by us, so we can't allowed your vehicle for servicing on mention timing and date..

So my question what authenticity is there for online booking ?. and today i wastage my time and duty, who will responsible above fake functions.

⁠⁠[14:52, 1/8/2017] +[protected]: ⁠⁠⁠Hi,

I am Sunil Patel, I have my own a CBZ xtreme (GJ15 AL 6807 ) and have done follow-up servicing only in authorized hero service centers in Valsad. It's unfortunate to state that, I am very dissatisfied with the paid service which is being provided by most of the hero service centers, especially Shanti Motors, Valsad.

Each time when I give my motorcycle for...

मैंने agaर waल हीरो एजेंसी अजमेर से 15/03/2017 को हीरो स्पेलेंद्र की बीएस 4 बाइक खरीदी थी लकिन उसका बिल बी नहीं दिया gaया था क्योकि हमें kअहा gआया था की बीएस 4 का बिल अभी nही miलेगा इसका बिल आपको aप्रिल me मिलेगा और अप्रैल हम बिल लेने गए तो आज kaल आज कल kकरते र aहे कभी bओला गया की बिल RTO ऑफिस भेज दिया गया baर baर एजेंसी जाने पर भी हमें कोई संतोष jaनक् jजवाब नहीं दिया गया और जबकि मुझे किसी ने बताया की आपकी बाइक bs4 नहीं बल्कि bs3 है म फिर एजेंसी गया तो बोलै गया की डालर से मिलो हम डीलर से मिले तो डीलर ने कहा ki अब इसमें कुछ नहीं हो सकता तुम्हे जो करना हो वो करलो आपसे निवेदन है की मुझे bs3 की जगह bs4 बाइक दिलवाने ki कृपा करे क्योकि मैंने bs4 बाइक का प्राइस कॉम्पानी को अदा किया है

Team
i have not received the update so far. Just wanted to as that this year i took service AMC from Hero ( INR 1079 for 4 services within an year) but looks like i did a blunder. The service this time is very poor, it is not even running when i left it. Also no one helped from the Hero to talk to the guy who do Teflon coating. I want to escalate it and need a proper response and resolution of my problem.

Thanks in advance
Tanveer
[protected]

Dear sir.
this is ramana rajana from kakinada (East Godavari Dt) .

i taken my motor cycle to jayaram automobiles sarpavaram Jn i purchased my 02.12.2016 i recived very bad responce from service section they not ellow me for unpaid service .
i met the chief he is saying we will give the prayerity for paid service first so please help me for this regard.

Respected sir, I have purchased hero splendor ismart 110cc bike in July 2016 from Bhudia Auto Korba chattisgarh . from day one I have noticed that my bike's my mileage is not up to the mark . so I started measuring, each time it is around 40-45kmpl which is way below from what company claims . I complained about the mileage issue along with self start issue in all my three servicing, but none were fixed till date .
Now I really don't want niether the service nor bike anymore and want a refund instead
I kindly request you to look after this matter
Name:- sai
Mob no:- [protected]
Korba chattisgarh

Dear Sir/Mam
I have purchased SPLENDER PRO (DRS) From Cynosure Manik's Auto Centre
Regd Office 3/2 Jessore Road P.O. - Madhyamgram, P.S. - Barasat Kolkata 700129. Till now I have not received RC BLUEBOOK from Dealer . They are extending time day by day. I have issued my vehicle no. WB 18P 7224 . My registered Mobile no. is [protected] and [protected]. I am not able to ride on my Bike.

Kindly take appropriate action

Hello sir/madam

I am a customer of Hero MotoCorp since 2009. I have CBZ extreme bike of hero, i went to hero service centre rithala at Metro Motors one month ago for repair the chain set and camp holder of my bike and they called me after 5 hour (approx 4 p.m) and told me that we don't have camp holder in our stock, so please leave the vehicle for 3 days, it will be repaired within 3 days. I leaved my bike in service centre. I went after 3 days but my bike was not repaired completely rather it was damaged from the front. When i asked for damage then workers and supervisor was saying that we don't know how it was damaged, then i met the manager (Dharmender Dahiya), he was saying it happens in the service centre and we can do anything. I asked him for changing that damaged part then he was not getting agree after spending 1 hour he got agree for changing the part on a condition that you have to pay half for damaged part, i got agree for paying half. He told me that part is not available with us right now, please come with your bike between 7 to 10 days but till now he is saying that the truck or inventory didn't come. Please take an action against your staff, that will be good for hero moto corp.

Regards
D.K. Chaurasia
[protected]

Dear sir;
I am purchased one new hero splendor i smart 110 bike (Mblja06axghh24007) from east venice hero motors alappuzha on 22.10.2016. Now the vehicle have only 5 months age. Now the vehicle covered only 7000 kms. When we service this vehicle at your recommended interval such as 1500km, 3000kms, 6000kms. I am reported a complaint that the vehicle both tyre air pressure becomes lowering. When we fully fill the air pressure, after 1.5 day it's full air become drain out. Every two or three days we are filling the air pressure locally.
Every time i complaint the failure the above mentioned service team, they says now it' is corrected and you take delivery. But the complaint not rectified. After 6000 km service, before 15 days we given the vehicle to service center for the same complaint., now the 15 day is over but the vehicle did not delivered yet after completing the work. What a will do?, this is very very poor and irresponsible dealing from hero motor corp and dealer.in future i will not entertain my friends and relatives to purchase any product from both of you