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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
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Hero MotoCorp Phone Numbers

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1 800 266 0018
4608
1307
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+91 11 2614 2451
2262
623
+91 11 2614 4121
721
323
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+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 258

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P
Patel Sunil R
from Mumbai, Maharashtra
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Service Quality

Address:Valsad, Gujarat, 396375
Website:hero moto corp.

⁠⁠[14:52, 1/8/2017] +[protected]: ⁠⁠⁠Hi,

I am Sunil Patel, I have my own a CBZ xtreme (GJ15 AL 6807 ) and have done follow-up servicing only in authorized hero service centers in Valsad. It's unfortunate to state that, I am very dissatisfied with the paid service which is being provided by most of the hero service centers, especially Shanti Motors, Valsad.

Each time when I give my motorcycle for...
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K
Kaduram1983
from Lucknow, Uttar Pradesh
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4 3

Address:Ajmer, Rajasthan

मैंने agaर waल हीरो एजेंसी अजमेर से 15/03/2017 को हीरो स्पेलेंद्र की बीएस 4 बाइक खरीदी थी लकिन उसका बिल बी नहीं दिया gaया था क्योकि हमें kअहा gआया था की बीएस 4 का बिल अभी nही miलेगा इसका बिल...
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T
taansari
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Teflon coating and poor service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Team
i have not received the update so far. Just wanted to as that this year i took service AMC from Hero ( INR 1079 for 4 services within an year) but looks like i did a blunder. The service this time is very poor, it is not even running when i left it. Also no one helped from the Hero to talk to the guy who do Teflon coating. I want to escalate it and need a proper response and resolution of my problem.

Thanks in advancebr...
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R
ramana rajana
from Narasaraopet, Andhra Pradesh
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Customer response.

Dear sir.
this is ramana rajana from kakinada (East Godavari Dt) .

i taken my motor cycle to jayaram automobiles sarpavaram Jn i purchased my 02.12.2016 i recived very bad responce from service section they not ellow me for unpaid service .
i met the chief he is saying we will give the prayerity for paid service first so please help me for this regard....
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S
saijackhammer
from Korba, Chhattisgarh
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Mileage issue

Address:Korba, Chhattisgarh, 495667

Respected sir, I have purchased hero splendor ismart 110cc bike in July 2016 from Bhudia Auto Korba chattisgarh . from day one I have noticed that my bike's my mileage is not up to the mark . so I started measuring, each time it is around 40-45kmpl which is way below from what company claims . I complained about the mileage issue along with self start issue in all my three servicing, but none were fixed till date .
Now I really don't...
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S
sgh_vikash
from Mumbai, Maharashtra
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Rc copy not received after one year

Address:712249
Website:BIke

Dear Sir/Mam
I have purchased SPLENDER PRO (DRS) From Cynosure Manik's Auto Centre
Regd Office 3/2 Jessore Road P.O. - Madhyamgram, P.S. - Barasat Kolkata 700129. Till now I have not received RC BLUEBOOK from Dealer . They are extending time day by day. I have issued my vehicle no. WB 18P 7224 . My registered Mobile no. is [protected] and [protected]. I am not able to ride on my Bike.

Kindly take appropriate action...
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D
D.k. Chaurasia
from Delhi, Delhi
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Poor staff of metro motors delhi

Address:New Delhi, Delhi, 110085
Website:heromotocorp.co.in

Hello sir/madam

I am a customer of Hero MotoCorp since 2009. I have CBZ extreme bike of hero, i went to hero service centre rithala at Metro Motors one month ago for repair the chain set and camp holder of my bike and they called me after 5 hour (approx 4 p.m) and told me that we don't have camp holder in our stock, so please leave the vehicle for 3 days, it will be repaired within 3 days. I leaved my bike in service centre....
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J
JITHIN J RAJ
from Ernakulam, Kerala
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Hero splendor ismart 110 bs4/front and back tyre air leak

Dear sir;
I am purchased one new hero splendor i smart 110 bike (Mblja06axghh24007) from east venice hero motors alappuzha on 22.10.2016. Now the vehicle have only 5 months age. Now the vehicle covered only 7000 kms. When we service this vehicle at your recommended interval such as 1500km, 3000kms, 6000kms. I am reported a complaint that the vehicle both tyre air pressure becomes lowering. When we fully fill the air pressure, after...
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N
Nizamuddin Idrisi
from Lucknow, Uttar Pradesh
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Worst experience with the Hero Product

Address:226020

I have bought Hero Splendor Smart 110 Bike on 2nd October 2016 and since after the purchase one or the other parts of the bike get damaged itself as i think now Hero use inferior quality of parts for the bikes and you people don't think about the Brand image and when ever customer reaches the service center there also you have to listen a new story.
I don't understand why a brand like Hero is doing like this or may be earlier it had...
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8
89dimpal
from Haldwani, Uttarakhand
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No fitment of accessories after about 3 months

Address:Kanpur, Uttar Pradesh, 209206

Dear Sir/Mam,
I inform you that we purchase a Hero Maestro scooter on 17 jan 2017 from RAM LAKHAN MOTORS Ghatampur kanpur nagar 209206
but accessories of scooter no fitted by dealer after full payment 59500/ and no give tax invoice any only registration and insurance slip [provide by dealer.
I and my relative go many times in showroom but no satisfactory action taken by dealer and no give me tax invoice and no fitted...
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Address:Nagpur, Maharashtra, 441305

I was purchase new splendor pro bike before one year, and now this bike is not giving milage afer proper maintenance and its part is also very lifeless its
Clip is break and battary cover is fall down and another cover is also same i was join this 3 time but its also have no long life so please improve your product and give me the proper suggestion about it because its high cost in your hero service centre...
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L
lalita wagmare
from Phaltan, Maharashtra
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Hero new pleasure every time not well run

Address:Nagpur, Maharashtra, 440001
Website:[email protected]

Pleasure to buy a new car on the date 14.07.2016 and I am jhaaleli three days of the complaint pasunaca. Although the car will not start and it suddenly started falling off in. The question I speak often or about the Maroti dealer at Hingoli and train in taken was to theada offer much thatura matura and car show rumala three of the four days that the female donkey female donkey eight to take into it for fifteen days, and day and the car shows,...
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P
pa6540270011_ecdrid
from Gurgaon, Haryana
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Engine,Ignition And Handle problem From Very 1st Day Of Purchase

Address:Dhanbad, Jharkhand, 828202
Website:www.heromotocorp.com/en-in/rider-zone/bike-warranty-details-and-policy.html

On Day Of Purchase the Fuel Meter And Ignition Was Not Working.It Got Corrected In A Time Span Of One Month.In a New Bike the Spark Plug Blowed Off And The Reason was Oil Relase From Engine. Inspite Of My Complain About the Engine They Didn, t Hear .They Just Changed The Spark Plug So That The Bike Can Cross The Warranty Time And the Hero Doesn, t Become Liable For The Warranty The Customer Can Claim For.
After The Change Of Spark...
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R
rithin nambiar
from Gurgaon, Haryana
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Not providing proper rc book

Address:560066
Website:www.heromotocorp.com

Sir,

I have purchased hero mastro scooter) (Old model) on october 2017 from city wheels kagadaspura bangalore

The rc book model name is printed as mastro edge as model name..

I was keep contacting the dealer they are not ready to make it corrected and they are asking extra money from me

Rc book is applied by the dealer.

But they are not ready to take the responsibility...
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C
chhoti lal meena
from Lucknow, Uttar Pradesh
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Hero motorcycle

Address:24

Sir I have purchase hero motorcycle RJ- 14- HA- 9480 01 may 2016 something but sir usake engine me kuch problem ho gayi to Mene aapake toll free number.pe call Kar ke complete karawayi thi sir to unhone call karake mujhe bulaya or bola 1500 rupees Dene hoge but ab 5000 mange rahe Hai ab AAP hi bataye sir me Kya karu please sir help me my mobile num.[protected]...
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B
buntiya
from Mumbai, Maharashtra
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Worst service in warranty period

Address:Bhavnagar, Gujarat, 364001
Website:www.heromotocorp.com

Visited patel automobiles hero workshop sanskar mandal for oil seal change as oil was leaking but they demanded 80rs for the same. 15 rs for rubber seal and remanning for service even in warranty period. so i went to other workshop near crescent circle within 10 minutes they changed oil seal without demanding a single rupee. please take the complaint in serious manner as free service is worst for sanskar mandal workshop. even when i said...
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G
Gobhi Nath
from Uttiramerur, Tamil Nadu
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Bike delivery problem

Address:Coimbatore, Tamil Nadu, 641402
Website:gemmotorshero.heromotocorpdealers.com

Hi sir ..i booked hero duet scooter on 26 March 2017 in GEM MOTORS, Thrichy Road, Sungam branch, Coimbatore, Tamil Nadu. on that day itself i paid full amount for above mentioned model and customer executive will confirm the date of delivery is on 29 March 2017.but still now i not getting the delivery of bike and also no proper response from the service center ......
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N
naresh1984 kumar
from Hyderabad, Telangana
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Purchased glamour i3s bs4 accessories not done

Address:Khammam, Andhra Pradesh, 507001
Website:www.heromotocrop.com

Dear Team,

I Purchased glamour i3s bs4 2 wheeler vehicle in delivery time accessories not done.

Mainly bumper was not done in vehicle. not having bumper how to drive vehicle

In show room asking to accessories 1week time.

Bumper not having delivery time more problems facing for clients.

Please request to resolve ASAP
Regards
Naresh
Khammam br...
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B
bulandshahr
from Aligarh, Uttar Pradesh
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Bike splendor

Address:Bulandshahr, Uttar Pradesh, 203001
Website:[email protected]

Service quality
Dear

I am purchage new bike splender plus on date 18 may 2016. My continue comlaint chain set & speed meter defective with first service.

Money demand new chain set & speed meter replacement by service center (Krishna motors bulandshahr)
When my bike is already under wareenty this is very wrost service and staff.

Complaint against
Hero service center
Krishna...
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P
PGS Achary
from Tirupati, Andhra Pradesh
Dec 12, 2022
This thread was updated on Dec 12, 2022
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Request for duplicate invoice

Dear Sir,

Please arrange to provide a duplicate invoice for my Hero Honda Splendor plus with the following details as the present dealer at Kaniha, Angul, Odisha is not willing to provide the same. The duplicate invoice is required to transfer my vehicle registration from Odisha to AP and the original invoice is lost during transit. I am attaching herewith the ownership record and data for your ready reference.
br...
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