Hero MotoCorp Complaints & Reviews

Sir, a person from Bargarh hero show room Odisha.missbehave us named S.mishra who is hero financer.I have gone for a bike finance and due his mistake we are unable to get a bike.we wait from morning 10 am to 6pm.after the 2pm mr mishra leave the office without completing my finance..Please take some action against him.i am Subrat Kumar sahu from Bargarh district.please do something please

Dear sir.
I have purchased my brand new Hero passion Xpro on June 16 but its realy brings tears in my eyes when ever i look at the maintatnence parts. The thing is that the day i have bought this byke not a single month has gone without an issue, several times i have visited to nearest service center called Spectra motors Govandi but those guys always replaces some of the parts with charges (as per bill attached)
I always wonder that its not even completed a year but how mach i have spend for towards repair and replace ments of parts.

Its my Humble request that please look into this matter and do the needfull as its seems that there must be some manufacturring defects in my bike.

Amit Suryawanshi

With utmost regret I want to inform you that I bought a hero bs3 achiever on 31st of March on discounted rate. After making the payment when I was about to start the bike I came to know that the battery inside was a damaged one about which was not informed to me . Then when I came to the manager of the hero show room at mangaldai I told me that he will arrange one within 4 days and took my mobile no. And said that he will call me as soon as the battery arrives. When I contacted him on 5th april he informed me that the battery in not available in the nearby locality. Then they assured me that they will arrange one by 10th of April. I came to the showroom on 12th. Then they told me to come today. And now I am sitting here in their office but the battery is not here.

I am Jitendra Kumar sahoo customer of Hero Moto corp.I have booked HERO DUET VX – GREY BS III Model
on 30/03/2017 with full payment made at BIMAL MOTORS,
#90, Byatarayanapura village Bellary Road, NH 7,
BANGALORE KARNATAKA – 560092.

While booking they promised to deliver the vehicle in the first week of April 2017.
So from 6th of April 2017 I am following to BIMAL MOTORS for delivering my vehicle, they keep telling me that we will update you tomorrow.

Today they called me and said that your vehicle was not allotted.

If vehicle was not avaliable that day in that showroom, they could have not taken booking. As that day Offers are going on i could have buy it from some other dealer.

So Now what to do, please suggest.

Looking forward for your response.

Regards
Jitendra
[protected]

It's very saddening to see a worst performance of your brand new product "Passion Pro". The engine oil started leaking in just 5 days of purchase and when we approached the show room, they routed us to the service centre. The service centre took 2 days time and returned the bike with "M-seal" pasted on the damaged area after which the performance became very poor and the driving isn't smooth or noise free.
Is this a new bike that you delivered or a assembled bike? Is this the way you cheat your customer who chose your product after so many researches and reviews believing that your product is the best compared to other brands?

I purchase hero spender pro on 31 march 2017 when i go to m/s. Shivang automobiles, maharashtra nashik

For fitting leg guard which is not given till i having 3 round for it to showroom

When i am speaking in office my batter is change by service boy

Firstly it having white colour battery which is replace with exide dead battery

Please check cc tv camera at[protected] time 5.45 to 6.45

Respected Sir,

I have booked a free service on your web portal on dated 08/04/2017 for date 11/04/2017 at 10:00 to 11:00 AM. at Avik Hero, Asansol .
But sir i came on avik hero for servicing avik hero representative told me i has not been booking Oder received by us, so we can't allowed your vehicle for servicing on mention timing and date..

So my question what authenticity is there for online booking ?. and today i wastage my time and duty, who will responsible above fake functions.

मैंने agaर waल हीरो एजेंसी अजमेर से 15/03/2017 को हीरो स्पेलेंद्र की बीएस 4 बाइक खरीदी थी लकिन उसका बिल बी नहीं दिया gaया था क्योकि हमें kअहा gआया था की बीएस 4 का बिल अभी nही miलेगा इसका बिल आपको aप्रिल me मिलेगा और अप्रैल हम बिल लेने गए तो आज kaल आज कल kकरते र aहे कभी bओला गया की बिल RTO ऑफिस भेज दिया गया baर baर एजेंसी जाने पर भी हमें कोई संतोष jaनक् jजवाब नहीं दिया गया और जबकि मुझे किसी ने बताया की आपकी बाइक bs4 नहीं बल्कि bs3 है म फिर एजेंसी गया तो बोलै गया की डालर से मिलो हम डीलर से मिले तो डीलर ने कहा ki अब इसमें कुछ नहीं हो सकता तुम्हे जो करना हो वो करलो आपसे निवेदन है की मुझे bs3 की जगह bs4 बाइक दिलवाने ki कृपा करे क्योकि मैंने bs4 बाइक का प्राइस कॉम्पानी को अदा किया है

Team
i have not received the update so far. Just wanted to as that this year i took service AMC from Hero ( INR 1079 for 4 services within an year) but looks like i did a blunder. The service this time is very poor, it is not even running when i left it. Also no one helped from the Hero to talk to the guy who do Teflon coating. I want to escalate it and need a proper response and resolution of my problem.

Thanks in advance
Tanveer
[protected]

Dear sir.
this is ramana rajana from kakinada (East Godavari Dt) .

i taken my motor cycle to jayaram automobiles sarpavaram Jn i purchased my 02.12.2016 i recived very bad responce from service section they not ellow me for unpaid service .
i met the chief he is saying we will give the prayerity for paid service first so please help me for this regard.

Respected sir, I have purchased hero splendor ismart 110cc bike in July 2016 from Bhudia Auto Korba chattisgarh . from day one I have noticed that my bike's my mileage is not up to the mark . so I started measuring, each time it is around 40-45kmpl which is way below from what company claims . I complained about the mileage issue along with self start issue in all my three servicing, but none were fixed till date .
Now I really don't want niether the service nor bike anymore and want a refund instead
I kindly request you to look after this matter
Name:- sai
Mob no:- [protected]
Korba chattisgarh

Dear Sir/Mam
I have purchased SPLENDER PRO (DRS) From Cynosure Manik's Auto Centre
Regd Office 3/2 Jessore Road P.O. - Madhyamgram, P.S. - Barasat Kolkata 700129. Till now I have not received RC BLUEBOOK from Dealer . They are extending time day by day. I have issued my vehicle no. WB 18P 7224 . My registered Mobile no. is [protected] and [protected]. I am not able to ride on my Bike.

Kindly take appropriate action

Hello sir/madam

I am a customer of Hero MotoCorp since 2009. I have CBZ extreme bike of hero, i went to hero service centre rithala at Metro Motors one month ago for repair the chain set and camp holder of my bike and they called me after 5 hour (approx 4 p.m) and told me that we don't have camp holder in our stock, so please leave the vehicle for 3 days, it will be repaired within 3 days. I leaved my bike in service centre. I went after 3 days but my bike was not repaired completely rather it was damaged from the front. When i asked for damage then workers and supervisor was saying that we don't know how it was damaged, then i met the manager (Dharmender Dahiya), he was saying it happens in the service centre and we can do anything. I asked him for changing that damaged part then he was not getting agree after spending 1 hour he got agree for changing the part on a condition that you have to pay half for damaged part, i got agree for paying half. He told me that part is not available with us right now, please come with your bike between 7 to 10 days but till now he is saying that the truck or inventory didn't come. Please take an action against your staff, that will be good for hero moto corp.

Regards
D.K. Chaurasia
[protected]

Dear sir;
I am purchased one new hero splendor i smart 110 bike (Mblja06axghh24007) from east venice hero motors alappuzha on 22.10.2016. Now the vehicle have only 5 months age. Now the vehicle covered only 7000 kms. When we service this vehicle at your recommended interval such as 1500km, 3000kms, 6000kms. I am reported a complaint that the vehicle both tyre air pressure becomes lowering. When we fully fill the air pressure, after 1.5 day it's full air become drain out. Every two or three days we are filling the air pressure locally.
Every time i complaint the failure the above mentioned service team, they says now it' is corrected and you take delivery. But the complaint not rectified. After 6000 km service, before 15 days we given the vehicle to service center for the same complaint., now the 15 day is over but the vehicle did not delivered yet after completing the work. What a will do?, this is very very poor and irresponsible dealing from hero motor corp and dealer.in future i will not entertain my friends and relatives to purchase any product from both of you

I have bought Hero Splendor Smart 110 Bike on 2nd October 2016 and since after the purchase one or the other parts of the bike get damaged itself as i think now Hero use inferior quality of parts for the bikes and you people don't think about the Brand image and when ever customer reaches the service center there also you have to listen a new story.
I don't understand why a brand like Hero is doing like this or may be earlier it had collaboration with Honda bikes and now that has been breached so people are playing this game with the customer.

I want to get my bike replaced with the new one as it is in Warranty and I am not happy and satisfied with this bike as I think the model which has been sold to me has defective engine chassis brake and every thing and even the average also is not proper also and I have met with an accident due to brake as it does not work properly and this bike is risk for my life as even the side stand also came out and the battery also became low in 2 -3 months of continue usage.

Please get my bike replaced with the new one or else I will go too consumer forum as well as I will write about the worst and 3rd class service in all social sites and do understand that for me it is not possible to go to service center for all kind of parts damaged in every 2 days and it is a hard enarned money for me and you people are cheating customer and want to make money.

Please reply on this and also discuss about the quality of the parts used in the bike with the Quality team or if it is a china made product then also you can let me know as the reason for the poorest and cheap quality of spare parts and at any cost I want my bike replaced with the new one.

Dear Sir/Mam,
I inform you that we purchase a Hero Maestro scooter on 17 jan 2017 from RAM LAKHAN MOTORS Ghatampur kanpur nagar 209206
but accessories of scooter no fitted by dealer after full payment 59500/ and no give tax invoice any only registration and insurance slip [provide by dealer.
I and my relative go many times in showroom but no satisfactory action taken by dealer and no give me tax invoice and no fitted accessories.
Please give right solution about this and what will do.

Abhishek Sachan
SSE
Cummins India ltd.

I was purchase new splendor pro bike before one year, and now this bike is not giving milage afer proper maintenance and its part is also very lifeless its
Clip is break and battary cover is fall down and another cover is also same i was join this 3 time but its also have no long life so please improve your product and give me the proper suggestion about it because its high cost in your hero service centre

Pleasure to buy a new car on the date 14.07.2016 and I am jhaaleli three days of the complaint pasunaca. Although the car will not start and it suddenly started falling off in. The question I speak often or about the Maroti dealer at Hingoli and train in taken was to theada offer much thatura matura and car show rumala three of the four days that the female donkey female donkey eight to take into it for fifteen days, and day and the car shows, took out of the room they fall off the back. Car ghevuna I feel remorse. Maroti showroom would balale boluna bhetuna company's Hingoli are giving me answers to fifth from bottom. Since I fall off the wagon every time I have a lady is me sararika and psychological. Please let me be judged by the gambhiratene ghevuna About aapan. phone no [protected]

On Day Of Purchase the Fuel Meter And Ignition Was Not Working.It Got Corrected In A Time Span Of One Month.In a New Bike the Spark Plug Blowed Off And The Reason was Oil Relase From Engine. Inspite Of My Complain About the Engine They Didn, t Hear .They Just Changed The Spark Plug So That The Bike Can Cross The Warranty Time And the Hero Doesn, t Become Liable For The Warranty The Customer Can Claim For.
After The Change Of Spark Plug Of My Hero Splendor Plus The Problem Persisted And Each Month Twice Or Thrice I Ran To The Authorised Service Center For The Same Complain Of My Bike Not Getting On Due To Oil Coming To The Spark Plug Corner . But After that They Didn, t Registered My Complain Inspite Of My Several Request. They Never Found For The Solution For The Oil Coming To Spark Plug.
Therefore As Per Warranty I Claim That The Company Hero Moto Corp Provide Me With The Option To Have A New Bike Because They Fail As Per Their Promise Because The Bike's Most Important Part Engine Has Gone Wrong.

Sir,

I have purchased hero mastro scooter) (Old model) on october 2017 from city wheels kagadaspura bangalore

The rc book model name is printed as mastro edge as model name..

I was keep contacting the dealer they are not ready to make it corrected and they are asking extra money from me

Rc book is applied by the dealer.

But they are not ready to take the responsibility for the mistake

I am keep contacting for last 5 moths.. There is no progress yet.
Expecting a quick action from your side

This kind of attitude and customer behavior will spoil your customers

If i dint got any proper response i will go to next level or consumer court

Thanks

Rithin
Mob:[protected]