Hero MotoCorp Complaints & Reviews

Without permission washing .. worst service .. extra paid bill of washing with premium polish.. but there is no polished.. indicator broken at the time of service..very bad behaviour of staff .. gave me mental stress .. thinking about consumer court.. if you have any solution of extra bill of washing and about replacing the indicator

All repairing of engine at cost Rs.13300 on 2/04/2022 and after 1 service on 500 km. Bike shown oil leakage problemafter on complaining told by agency there will no expediture on again engine repairing .but Rs.2000/-charged and told that crunk was defected that shows parts are used which are not well cheked before. There are carelessness and currption. Packing are used in my bike are of new model. Vehicle no.UP16AL 2751.

Tyre got damaged less than 1year poor quality tyres has been installed in new maestro edge 125… and vehicle bouncing Handel it cannot be repaired as they said I want to get a new vehicle from hero or change my parts and parts were not available at the store

Hello sir/madam,

Today I have given my Maestro Edge-5th free service to Radha Hero located @ Tambaram chennai. Once given my bike within one hour I got a msg that your service is completed. But after getting it from service center it stopped in the mid of highway also It never started for the half n hour.Later i went to nearby mechanic shop while taken all the parts only I came to know like they just did water wash & given to me not at all did the basic service also simply they charged me 355/- its waste of money.FYR I hereby attaching photos also.while calling to manager in Radha Hero who named Thirukumaran he is speaking in such a flithy language to my mechanic stating that there is no problem from their side. nothing they did full & full of dust also some tubes my mechanic changed etc...kindly consider this concern & take immediate action on this.Not only this time for the past 1yr with the name of free service only they are doing water wash & giving it to me...I never seen such a worst service like Radha Hero.Pls do the needful for your perusual actions.
Thanks & Regards,
M.PAVITHRA

என்னுடைய Hero plesure bike விருதுநகர் மாவட்டம், ராஜபாளையம் தாலுகா, செட்டியார்பட்டி, அருண் மோட்டார்ஸ் இல் பைக் சர்வீஸ் சரியாக செய்யவில்லை, ஆனால் சர்வீஸ் பில் மட்டும் அதிகமாக உள்ளது..

Two days ago I went to Dharaniya Hero Motocop in Nokha to get my motorcycle serviced.But due to poor service and maintenance, the lock system of my motorcycle got damaged. The handle of my motorcycle is not locking and the seat is not opening properly since service. I have been circling the agency for two days nobody in the agency is listening to me.I have got the lock fixed outside, then what is the use of your service? I am very unhappy with the service of your agency

I got my hero Xtreme 160r from K.S motors Bagdogra. The reason for my complaint is whenever I try to start the vehicle with self it doesn't start first it makes a sound of start and as soon as a throttle the accelerator the vehicle turns off itself and I don't know what is the problem with kick start it's very frozen I have to almost kick for 5 to 6 times for the vehicle to start and hero motoCorp did not provide a rubber in the kick and sometimes when my leg slips the kick hits back. Please look into this matter

About complain no.[protected].the bill is Rs.2000/- i paid why charged ?vehicleno.UP16AL 2751 vehichle is handed over about in 90 min. After going some distance I found that horn is displaced. Meanwhile i paid for all parts for engine on 2/4/2022.why such types of parts are using those are responsible for harrashment of customers. I went again for that horn. All these thinghs show that there are carelessness and curroption.parts are not available.parts such as packing of new model used in my bike

Complaint regarding Service of new Hero Passion Pro bike at Bikes Auto, Vijay char rasta, Ahmedabad
I have purchased a new Hero Passion Pro bike from Prowheels, Nava wadaj, Ahmedabad, Gujarat on 28/06/2020.
I have put hero bike for regular free services four times. I have one remaining free service coupon for 5th service. I have visited for my 5th free service at Bikes Auto, Vijay char rasta, Ahmedabad on 1st February, 2022 which was denied saying free service time lapsed and you have to go through paid service instead.
I have complained on you online portal also from where till today no response is provided yet.
My compliant is as under :
(1) Denying of getting service done free.
(2) Rude and rough behaviour with me by supervisor present.
(3) No customer support for after sales service by HERO company dealer / representative.
(4) My Hero Passion Pro bike’s engine has been suddenly stopped while in running mode since purchase in June-2020 and chances of an accident is there. I have informed the same at the time of earlier services but problem still not resolved.
Please resolve the issue at the earliest and oblige.
This type of poor after sales service is not tolerable by such a good company like Hero Moto corp. This is spoil your company’s image.
I have a suggestion also to allow more time limit in case of less kilo meter usage of vehicles.
Thanks & Regards
Ashish D.Patel

Bike doesn't give averaging as much as showroom times say you correct my Bike's averaging please

I wish to inform that, I brought Hero pleasure plus bike from Vijay Hero show room, Vallioor, Tirunelveli District, Tamil Nadu on 24.09.2020. I had the problem on that bike from buy on wards. The problem was leakage of oil. I send lot of complient for consumer care also. I did the service after long struggle on December 2021 in Vallioor show room. But I again affected the same problem after the day that. I took from the service centre. I have lot of stress for this problem. The service they took one month, every month I had a problem. I am not use this bike properly. I again went to service centre on 16.03.2022 in Vallioor branch. They have assurance to problem will be rectify by 48 hours. But till now they didnot follow that. So they told lot of lie like no service man and not things available. On 28.04.2022, I again gave a compliant to customer care. But from branch no response I will received. This will continue surely I will go to the consumer court for solving my problem. No prober service was not done by your branch office. So consider my problem, do the stemps for that. Delivery reciept (copy enclosed), it is noted that, Agreed delivery date 18.03.2022 - 18:00:00. But not attend the leakage of oil. I am already complaints register. ID No.[protected]. It is noted that " Concened Person would be in touch with you in 48 hrs. We assure you of our best services. But not attend the fault. My Hero pleasure plus not delvery in till date from vallioor branch. My bike model: Hero Pleasure Plus,
Register date 24.09.2020,
Register Number: TN 72 CY1226. Branch office Name. Vijay Auto Agency, Vallioor, Tirunelveli District, Tamil Nadu contact No.[protected], , & Chokalingam.S mobile No.[protected]

Dear sir
This is inform you that my Hero glamour bike in rust and paint peeloff issue in cyclender cover. I am purchaing my bike February 2021 in Amit hero agency halol Gujarat

Sir, last year, I have purchase a HF Deluxe motorcycle from Shree shiv Shakti modipuram meerut, I have some technical problem in my bike, kindly resolve my problem.

I have purchased hero xpulse but within year gear broken and Tyre locked so I fallen.Making poor parts by hero .Most important service is pathetic even after 50 days not getting bike back.Very poor service so avoid to buy hero bike buy some other brand bike.Poor parts and Poor service

Dear sir
I'm Complaining about my Hero Glamour Bike UP 32 LZ 7321 I purchased this bike in march 2021 since I purchased this bike my bike is incompetent in Gear Problems my bike is not going in neutral mode I complaint many times about gear problem in customer service but not resolved yet I'm facing humiliation from hero side my complaints are continuously being ignored I need warranty on the parts which are incompatible in bike please do as soon as possible Thanks and regards

At bapunagar ahemdabad service center... I go for my 3rd free service & ask mechanic for my battery change or charge as company told me 1 year warranty so he told me there's no warranty in battery or they not charge battery in service centre...

I wish to inform that, I brought Hero pleasure plus bike from Vijay Hero show room, Vallioor, Tirunelveli District, Tamil Nadu on 24.09.2020. I had the problem on that bike from buy on wards. The problem was leakage of oil. I send lot of complient for consumer care also. I did the service after long struggle on December 2021 in Vallioor show room. But I again affected the same problem after the day that. I took from the service centre. I have lot of stress for this problem. The service they took one month, every month I had a problem. I am not use this bike properly. I again went to service centre on 16.03.2022 in Vallioor branch. They have assurance to problem will be rectify by 48 hours. But till now they didnot follow that. So they told lot of lie like no service man and not things available. On 28.04.2022, I again gave a compliant to customer care. But from branch no response I will received. This will continue surely I will go to the consumer court for solving my problem. No prober service was not done by your branch office. So consider my problem, do the stemps for that. My bike model: Hero Pleasure Plus, Register date 24.09.2020, Register Number: TN 72 CY1226. Brough from Vijay Hero Show room, Vallioor, Tirunelveli District, Tamil Nadu.

I had Hero HF Deluxe and suddenly it's fuel pump Stop working and when I visited to the service center for the replacement of damaged product they were not behave properly and said that the part is not available with us

I have given the former scooter to Jitendra for 5 to 6 days and I have not received it yet
And there is no answer, you see

I had bought a Glamour Xtec bike from Himgiri Hero-Railway Road on 17-Jan-2022(HR26ES6842) and we noticed a dent on the front alloy. When we told the service boy about this dent he told me that I have only 1 piece of this model so take it and when you go to the service center ((Himgiri Hero) Plot No-7 Sohna Road Badshahpur Gurgaon) Then they'll change it. Then we went to the service center and they told me that when you come for the first service, we will change it. After that I went for 2nd service and also told him about other issues on the bike but none of our problems have been solved yet.