Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated May 7, 2024
Complaints 6255
Resolved
257
Unresolved
5998
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 262

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajesh Khatana
from Delhi, Delhi
Report
Copy

About rusting on engine's cylinder kit

Address:Mahendragarh, Haryana, 123001

Dear sir
Please resolve my complaint about my engine rusting. My bike reg. No is hr 35 l 3491 and my alternative no is [protected]. No one is ready to hear my problem in auto deals hero at narnaul haryana pin code 123001. They said we are not responsible for this i had tell them this issue in november 2016 and next in march 2017 but no takes actions against this issue please help me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aniketgrover18
from Jaipur, Rajasthan
Report
Copy

Hero i smart start making annoying sound with in two months of purchase.

Address:Meerut, Uttar Pradesh, 250001
Website:www.heromotocorp.com

I have purchased Hero splendor I smart on 1st January 2017 till first service, everything was good, but after second service the timing chain of bike is start making very annoying sound. I asked the service manager about the sound, he said that this is the normal sound of the bike, but I don’t think this is the real sound of the bike. It's just 2 and half months to purchased the bike
Kindly resolve the issue at the earliest or else...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manoj kumar
from Allahabad, Uttar Pradesh
Report
Copy

Product complaint

Address:Jhajjar, Haryana, 124507

I have hero splender i smart buy on 30.10.2015 from m/S Satvik Motors Bahadurgarh Distt. JHAJJAR Haryana.
From last two month bike is not not running properly. Some starting problem in the bike so i go for workshop for solve the issue but again and again problem are not solving after my many request they always tell this time bike is ok but after one two days problem is same again. Iam very disturb about the bike and satvik motors...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srinivasarao Pinjala
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unbearable sound from back wheel

Address:Prakasam, Andhra Pradesh, 523155
Website:www.consumercomplaints.in

I purchased hero HF deluxe bike last year at Srinivasa motors, chirala, prakasam district, AP
From second service onwards I put forward complaint regarding sound which is emanating when the vehicle hits 55 kmph with pillion rider.But it was not resolved.
After the third service, I launched online complaint. The manager n mechanic went on ride n told me that the shockobsorbers give that sound when they touched up n down on road.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahuljhaltp
from Varanasi, Uttar Pradesh
Report
Copy

Defective product

Address:Lalitpur, Uttar Pradesh, 284403

Rahul Jha
· 8 नवंबर 2016
Mene Date 16/10/2016 ko Shrivastava Automobile Lalitpur se Cash Payment 65000/- me HERO MAESTRO EDGE kharidi thi..
Engine Number -JF33AAGGK04258
Chasis Number - MBLJF33AAGGK02605

total 563 km ke bad hi Bike ke engine me se bahut aawaaz aane lagi..

date 7/11/2016 ko Shrivastava Automobile Lalitpur ne bataya ki Meri HERO MAESTRO EDGE ke head ki bearing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
KK. Mishra
from New Delhi, Delhi
Report
Copy

A Complaint to not provide proper services

Address:New Delhi, Delhi, 110077

Dear concern

I have Maestro Edge DL12SD7444 purchased from KS Automobile Mahipal pur Delhi..
And no doubt I'm happy with the product which you made.
But not happy with the services.
There was some problem occurred in last week of Dec 16 with the self of scooter.. So I went to get rectify..
Guy ask me to leave the scooter to get repaired... And I left for the same.
With in 2 or 3 day I got...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akhilsdn
from Bengaluru, Karnataka
Report
Copy

Hero I smart motor cycle

Address:Thrissur, Kerala, 678631
Website:Consumercomplaints

I've bought a hero I smart motor cycle from Gayathri motors (Authorized Hero Dealer), Palakkad. I was satisfied with the usage of bike till the first service which I have done from KONGAD VEGA MOTORS.The service was not good and after the first service the bike have got a problem with it's Carburetor.They have not even checked and haven't even done with trail running before handing over the bike to me.After the service they were quiet irresponsible...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
harisree achusss
from Attingal, Kerala
Report
Copy

Very very Bad service .No responses also

Address:695107

I purchased a hero splender plus bike from Diya motors Puthoor 7 Months ago.They give 5 year guarantee to me .But a waste bike . Lot of provblems are happened day by day and i give to showroom and they will repair and next day that problems became same .then i give to another workshop and i solved the problems. Few days back i give my bike for services in showroom, After 3 days one sound is coming from the shed (battery) i open the box that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chaman Chaudhary
from Korba, Chhattisgarh
Report
Copy

Pathetic services

Address:Raipur, Chhattisgarh, 492001
Website:[email protected]

Hi,

I would like to share my bad experience of hero services (Telibanda Raipur), Wherein yesterday I have paid the total charge s (oiling and services) of 850 Rs, Including washing, But when I saw my vehicle was not cleaned, I asked for the same but didn't get the resolution.please let me know the action else I will share my experience with next level till CEO.

Thanks & Regards

Chaman Chaudhary...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
shidosi nagasaki prosenjit chowdhury
from Kolkata, West Bengal
Report
Copy

Not availing air filter full kit

Address:Kolkata, West Bengal, 700046
Website:www.consumercomplaints.in

Sir
I prosenjit chowdhury owner of hero paassion xpro. Can u please send me the full kit of air filter. Engine no ja12abdgj29613. Frame no mblja12aedgy06603 not getting in service centre. I have being to service not getting my air filter full kit.
Hope my mail have reached you and get my air filter soon

Thanking you

Yours faithfully
Prosenjitchowdhury...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shivkumar phulari
from Mumbai, Maharashtra
Report
Copy

Warranty of part related

Address:Latur, Maharashtra, 413513

Indomobile latur hero shiwroom is not making my glamor f1 bike whose crank problem occoured within 6000 km of running thus my next target is to complaint against hero motocorp in consumer forum if they does not handed over my bike properly in next 2 days already i was waiting from last 15 days and preparation of lodgeing complain against you people...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
babu yash
from Devgarh, Rajasthan
Report
Copy

Defective piece

Address:Jodhpur, Rajasthan, 342003
Website:www.heromotocorp.com

Dear sir,
I have taken maestro edge on 18/01/2017 from mahendra motors jodhpur and i also required 1 more 2 wheeler scooty and thinking of buying in this april but sir please help me out in my case.
There is a manufacturing defect in it and they are not accepting it..
Till now i have not met with any kind of accident and also i did't missuse my maestro edge...
By the condition of my maestro edge you will also...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
g m swamy
from Hyderabad, Telangana
Report
Copy

Glamour ts07 er3100.

Address:Hyderabad, Andhra Pradesh, 500072

Dear hero motocorp team,

My self mulaswamy ganjeti.
I was taken heho glamour bikeon 10/08/2015. At lakshmi motors somajiguda i was done! St service lakshmi motors ofter 500 km, after service my bike was full black smoke no pick up no milege. Then went to show room i met mr ramakrishna sale manager i toild my problem iwas very wel know person to him, he told don't wary sir our service people will do something, service...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vikash_kumar14
from Dehra Dun, Uttarakhand
Report
Copy

Defaulted bike sold me for the hero moto corp company.

Address:Bijnor, Uttar Pradesh, 246701

Defaulted bike sold me for the hero moto corp company. I bought this bike from the kavita Motors Bijnor. After buying the bike, the oil left in the left shocker in front of it.After service, he had said that there will be no problem in the bike. But the same problem is also later. Oil spill from bike soccer.I'm very upset with this problem. Please solve my problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srinivasarao Pinjala
from Vijayawada, Andhra Pradesh
Report
Copy

Unbearable sound from backside when it crosses 55 speed with pillion rider

Address:Prakasam, Andhra Pradesh, 523155
Website:www.heromotocop

I bought vehicle in this month last year. Already service centre mechanic n manager tried to solve it. They told a story. I denied it.sound is not stopped. I am unable to do jolly ride. Pillion rider complaints that sound is unbearable.i also watched n feel inconvenient .I want device engineer's endorsement n view.i will send audio soon. In three services I put the complaint. In third service mechanic n manager both made train run. They confirmed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jitendra teli
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duet start problem

Address:312605
Website:[email protected]

Dear team
I have purchased duet last sep 2016 but with this I have a problem with starting the bike.
Without chouk I will not start the bike last 6 month I will complain at local Hero showroom but no one help for the problem my Scotty 2 servicing Is done but problem are same I m unable to contact you due to my job problem and I m not free any time to take this on priority Pls do the needful
[protected]
Jitendra...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
DrDeepak Vishwakarma
from Jawad, Madhya Pradesh
Report
Copy

Hero duet scooter

Address:450001

My duet have self start problem
duet not start by self on start
after services
my duet pichale 6 day se workshop mai hi rakhi h par aaj tak sahi nahi ho payi h
kyuki waha k machanic duet ko sahi nahi kar paye hai
ye bar bar uske part change karte rahte h but problem wahi k wahi rahti h
mai to hero duet k bare m yahi kahunga k so bad scooter
bad services thakker automobile khandwa...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DrDeepak Vishwakarma
from Jawad, Madhya Pradesh
Report
Copy

Hero duet scooter

Address:450001

My new duet give me lots of problem between purching to till now
from 28 .10.16 t0 9.3.17 within 4 month
its problem in repeated battery dicharge fault by technical mistake in internal .
i have purchesed on 28.10.16 from thakker automobile khandwa mp
they do not understand whats problem in which ...plz give me feedbach and help
thanks
my name Dr Deepak vishwakarma
mob [protected]
khandwa...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Minati Banerjee
from Kolkata, West Bengal
Report
Copy

Hero maestro edge getting problem

Address:723427

I have purchased hero maestro eadg on 24.10.2016 from deb automobile seharabajar burdwan.after one month purchased, its greeting problem in every 10 days.tow times I repair from deb automobile service centre but the problem was not solved.its very bad.i want replacement anyhow.My scooty no WB A J 1205.My contact no.[protected].I am a working lady don't have much time to visit service centre again and again.i am irritate from it I complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
samme1987
from Lunglei, Mizoram
Report
Copy

Poor sales and after sales Service

Address:East Khasi Hills, Meghalaya
Website:vishalautoshero.heromotocorpdealers.com/HMC/Default.aspx

Through this write up I wish to convey my dissatisfaction against Vishal hero showroom located in Fire Brigade Shillong, Meghalaya. I had purchased a Hero Maestro edge on March 2, 2017 after a tiresome wait at the showroom. Apparently, the colour (matte blue)which was stationed outside the showroom would take time to arrive from the stockyard. So, I waited because I did not want my new scooty to have been in the sun and the rain for days...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy