Hero MotoCorp Complaints & Reviews

Dear Hero Team,

I have purchase hero bike on 08/03/2017 (Ignitor) in evening and next day morning I have seen

bike are old all part are duplicate and painted and I am reach hero showroom Singla Agencies (South Delhi) but dealer are not response about these he say bike are new.

These is first time I have purchase any bike and I am very frustrated about these.

Kindly intervene and help us.

I want Replaced my bike.

Customer id[protected]scon[protected]

Receipt #[protected]spay[protected]/81/82

Anand Singh

[protected]

Hr 27-b Pul prahlad pur

Badar pur

110044

Dear sir
Please resolve my complaint about my engine rusting. My bike reg. No is hr 35 l 3491 and my alternative no is [protected]. No one is ready to hear my problem in auto deals hero at narnaul haryana pin code 123001. They said we are not responsible for this i had tell them this issue in november 2016 and next in march 2017 but no takes actions against this issue please help me.

I have purchased Hero splendor I smart on 1st January 2017 till first service, everything was good, but after second service the timing chain of bike is start making very annoying sound. I asked the service manager about the sound, he said that this is the normal sound of the bike, but I don’t think this is the real sound of the bike. It's just 2 and half months to purchased the bike
Kindly resolve the issue at the earliest or else I am ready to go for immediate needy action.

I have hero splender i smart buy on 30.10.2015 from m/S Satvik Motors Bahadurgarh Distt. JHAJJAR Haryana.
From last two month bike is not not running properly. Some starting problem in the bike so i go for workshop for solve the issue but again and again problem are not solving after my many request they always tell this time bike is ok but after one two days problem is same again. Iam very disturb about the bike and satvik motors workshop staff and her behaviour.
In two months iam go workshop 15 to 20 time for this peoblem but i don't know how they were did. So now iam very tired about this issue and complain you and now waiting for your action please help me about this my bike in guarantee period.
Thanks
Ravinder chhikara
Bike registration no. Hr 13 k 6551
HA12EMF9K15367
Mobile no. [protected]
Date of purchase 30.10.2015

I purchased hero HF deluxe bike last year at Srinivasa motors, chirala, prakasam district, AP
From second service onwards I put forward complaint regarding sound which is emanating when the vehicle hits 55 kmph with pillion rider.But it was not resolved.
After the third service, I launched online complaint. The manager n mechanic went on ride n told me that the shockobsorbers give that sound when they touched up n down on road.
But it is not true. Even the road is even n highway both witness the same sound
My wife is regular pillion rider to reach the school.The sound is unbearable n jolly ride is being missed.
I want service engineer's endorsement or change the vehicle.
Kindly resolve the issue at the earliest or else I am ready to go for immediate needy action.

Rahul Jha
· 8 नवंबर 2016
Mene Date 16/10/2016 ko Shrivastava Automobile Lalitpur se Cash Payment 65000/- me HERO MAESTRO EDGE kharidi thi..
Engine Number -JF33AAGGK04258
Chasis Number - MBLJF33AAGGK02605

total 563 km ke bad hi Bike ke engine me se bahut aawaaz aane lagi..

date 7/11/2016 ko Shrivastava Automobile Lalitpur ne bataya ki Meri HERO MAESTRO EDGE ke head ki bearing toot gayi he..
Job card no[protected]rjc[protected]

only 565-70 km chalne me hi aisa defect aa gaya..??
they gave me a faulty product..
this is cheating, fraud...
Mene 65000/- es Defective product ke liye pay nahi kiye the...
i don't want this defective product anymore...

please refund my all money ASAP...
i don't want this faulty product...

Regards
Rahul s/o munnalal
[protected], [protected]

Dear concern

I have Maestro Edge DL12SD7444 purchased from KS Automobile Mahipal pur Delhi..
And no doubt I'm happy with the product which you made.
But not happy with the services.
There was some problem occurred in last week of Dec 16 with the self of scooter.. So I went to get rectify..
Guy ask me to leave the scooter to get repaired... And I left for the same.
With in 2 or 3 day I got my Maestro.
But after few days I notice that engine oil is tapping out side.
So I visit again 8th feb 17 to get rectify the problem and I complaint for the same..
Excuse is given...
This is the genetic problem of all all hero scooters.
But I when I force.. Again said you have to leave the scooter and service need to be done.. And I left.
Next day I got my scooter and paid again for the services and material which is used. But problem was still there so once
Again same issue..and I visited 6th March to get rectify the problem again but still same problem.

My question is to you guys..

Is it genetic?
I also send the mail for the same complaint at [protected]@heromotocorp.com but not received any revert.
Regards
KK Mishra
[protected]

I've bought a hero I smart motor cycle from Gayathri motors (Authorized Hero Dealer), Palakkad. I was satisfied with the usage of bike till the first service which I have done from KONGAD VEGA MOTORS.The service was not good and after the first service the bike have got a problem with it's Carburetor.They have not even checked and haven't even done with trail running before handing over the bike to me.After the service they were quiet irresponsible when I went to them to inform about the issue by asking a few questions like "Was the service done from here itself? and wait for more time. Also the time when I reach here was 9.20AM but they told that some other people have to reach to check the vehicle... I wonder how will such a complaint arise after the first service as it is a new vehicle! The second thing is that they haven't checked it before handing over it to me.

I purchased a hero splender plus bike from Diya motors Puthoor 7 Months ago.They give 5 year guarantee to me .But a waste bike . Lot of provblems are happened day by day and i give to showroom and they will repair and next day that problems became same .then i give to another workshop and i solved the problems. Few days back i give my bike for services in showroom, After 3 days one sound is coming from the shed (battery) i open the box that lock is braked. the i go to showroom and show that to the manager .They insulting me and sent me back...Only one words to others never ever purchase ANY vehicles from Hero Moto Cops Especially Puthoor vega

Hi,

I would like to share my bad experience of hero services (Telibanda Raipur), Wherein yesterday I have paid the total charge s (oiling and services) of 850 Rs, Including washing, But when I saw my vehicle was not cleaned, I asked for the same but didn't get the resolution.please let me know the action else I will share my experience with next level till CEO.

Thanks & Regards

Chaman Chaudhary

Sir
I prosenjit chowdhury owner of hero paassion xpro. Can u please send me the full kit of air filter. Engine no ja12abdgj29613. Frame no mblja12aedgy06603 not getting in service centre. I have being to service not getting my air filter full kit.
Hope my mail have reached you and get my air filter soon

Thanking you

Yours faithfully
Prosenjitchowdhury

Indomobile latur hero shiwroom is not making my glamor f1 bike whose crank problem occoured within 6000 km of running thus my next target is to complaint against hero motocorp in consumer forum if they does not handed over my bike properly in next 2 days already i was waiting from last 15 days and preparation of lodgeing complain against you people

Dear sir,
I have taken maestro edge on 18/01/2017 from mahendra motors jodhpur and i also required 1 more 2 wheeler scooty and thinking of buying in this april but sir please help me out in my case.
There is a manufacturing defect in it and they are not accepting it..
Till now i have not met with any kind of accident and also i did't missuse my maestro edge...
By the condition of my maestro edge you will also get to know that there is no kind accident but then also one part is broken and mahendra motor is not behaving properly and saying they will charge for it...
What should i do...
Sir i hope you will see my problem and will take the necessary steps to help me out...

Dear hero motocorp team,

My self mulaswamy ganjeti.
I was taken heho glamour bikeon 10/08/2015. At lakshmi motors somajiguda i was done! St service lakshmi motors ofter 500 km, after service my bike was full black smoke no pick up no milege. Then went to show room i met mr ramakrishna sale manager i toild my problem iwas very wel know person to him, he told don't wary sir our service people will do something, service done they was changed parts and hand over me mr ramakrishna told up to 5year i will be here don't wary i will take care of your bik. And all services done at otheraised dealer only.
Now coming to the point on 27/02/2017 iwas given lakshmi motors for servicing i told them milage and cam chain sound and general serviece. I came to home igot call from service point need change some parts it will take charge
I asked them why. They said there is no warranty for parts,
Threy charged 3182 and delivared on 28/02/2017.

My problem was not resolved again i went lakshmi motors service point on 9/03/2017. Now they telling one person engine bore problem onther person no sir nothing, now i got call gear and clutch problem you have to pay.
1. Average is 30 km/per letter.
2. Engine oil is go down when i give bike for service.
3. Chain set is sounding regularly. I go many time to tight tha chain set but still not properly repaired.
4. Sound in engine.
5. Low quality of tayers.
6. Not properly start.
7. Speed meter is not working many of times.

I am very disappointed
Why you given book let for warranty for 5 year,

Mulaswamy ganjeti,
Hno 62/3 rajeev gruhakalpa, nizampet. Hyderabad 500072.

Defaulted bike sold me for the hero moto corp company. I bought this bike from the kavita Motors Bijnor. After buying the bike, the oil left in the left shocker in front of it.After service, he had said that there will be no problem in the bike. But the same problem is also later. Oil spill from bike soccer.I'm very upset with this problem. Please solve my problem.

I bought vehicle in this month last year. Already service centre mechanic n manager tried to solve it. They told a story. I denied it.sound is not stopped. I am unable to do jolly ride. Pillion rider complaints that sound is unbearable.i also watched n feel inconvenient .I want device engineer's endorsement n view.i will send audio soon. In three services I put the complaint. In third service mechanic n manager both made train run. They confirmed the sound n told that shock absorbers were making Sound when hit ditches. But it is not the case. PL. Resolve the issue with service engineer r exchange the vehicle

Dear team
I have purchased duet last sep 2016 but with this I have a problem with starting the bike.
Without chouk I will not start the bike last 6 month I will complain at local Hero showroom but no one help for the problem my Scotty 2 servicing Is done but problem are same I m unable to contact you due to my job problem and I m not free any time to take this on priority Pls do the needful
[protected]
Jitendra sahu

My duet have self start problem
duet not start by self on start
after services
my duet pichale 6 day se workshop mai hi rakhi h par aaj tak sahi nahi ho payi h
kyuki waha k machanic duet ko sahi nahi kar paye hai
ye bar bar uske part change karte rahte h but problem wahi k wahi rahti h
mai to hero duet k bare m yahi kahunga k so bad scooter
bad services thakker automobile khandwa

My new duet give me lots of problem between purching to till now
from 28 .10.16 t0 9.3.17 within 4 month
its problem in repeated battery dicharge fault by technical mistake in internal .
i have purchesed on 28.10.16 from thakker automobile khandwa mp
they do not understand whats problem in which ...plz give me feedbach and help
thanks
my name Dr Deepak vishwakarma
mob [protected]
khandwa mp

I have purchased hero maestro eadg on 24.10.2016 from deb automobile seharabajar burdwan.after one month purchased, its greeting problem in every 10 days.tow times I repair from deb automobile service centre but the problem was not solved.its very bad.i want replacement anyhow.My scooty no WB A J 1205.My contact no.[protected].I am a working lady don't have much time to visit service centre again and again.i am irritate from it I complaint about it at the showroom but they ignore it.please reply me otherwise I go for consumer court because its my hard working earning I canot waste like this