Hero MotoCorp Complaints & Reviews

Dear Sir/mam,

I have given my bike for repairing on 19th February 2017 in Uappal Hero Service Center (B-5, B Block, Sector 8, Noida, Uttar Pradesh 201301).
It has been completed nine day today and they are giving dates again and again for deliver my bike. I am facing inconvenience due to this type of activity.
Today i called them and again they give a date after 2 day.
Please resolve my problem.

Thank you.

Dear Sir/Mam
Dear Sir
With due respect i am girish chandra biswal and i am purchased a hero hunk on behalf of my uncle name Mr Kanhu charana Biswal. on dated 11.10.16 from Baishnabi Motors Kendrapara. after that my vehicle 1st, 2nd, 3rd and presently 4th service complite at Hero authorized dealers SUNNY MOTORS at Cuttack, Odisha.

But Hear i am very very sad to inform you that after my vehicle 1st service engine oil leakage from engine head.. and then after informing so many time at Hero authorised dealers sunny motors no one taking important about this matter.. and also at every service time i am mention on my job card that oil leakage from engine head but still my problem is a problem.
One more thing... about this matter finally i am inform through mail to company by under given mail i.d but still no one responding
n.[protected]@heromotocorp.com, [protected]@heromotocorp.com, [protected]@heromotocorp.com
So hear i am really helpless... and finally informing you with a lot of hope that you most solve my problem..

Thanks & Regards
Girish Chandra Biswal
Cuttack, Odisha,
Mob: +91-[protected]

I had purchased hero duet from Nawander show room amravati.since purchase i am facing problem.battery frequently gets discharged.and 2nd problem scooter doesnt start without battery by kik. i had changed 3 batteries in one year.i had made complaint to Nawander showroom plus service station as well as Nagpur service station.hero centre employees were non cooperive..n o one is cooprating me about this trouble even not taking cognizance of it.i therefore request you to look into this matter seriously ans solve this issue.pl help. my mob [protected] [protected]

We took a new vehicle(Maestro Edge) from VENAD AUTOMOBILES, Kollam, Kerala on 23/09/2016, model : Maestro Edge VX Deep Blue Grey KL 02 AY 9998. On January 28, 2017 the vehicle met with an accident making a crack on the right side body of the vehicle above silencer guard and the right side mirror was fully broken.We had given the vehicle for service on 30th of January on an accident claim. It is nearly one month now we haven't received any update on the repair status till today. When ever we tried contacting their office they will keep on saying lame excuses that they didn't receive that particular part of the vehicle from the head office.Its the responsibility of the service center to provide the status of the vehicle given for service because we had opt the company and the vehicle giving full trust.We were fully interdependent on that vehicle and this issue is making us frustrated and loosing our trust for hero .Kindly take this into consideration and do the need full.

Sir,
First and Last bad experience with hero
I purchased Hero HUNK ( on 26/8/2016) after this purchase i could say this was my first and last purchase with Hero. My feedback is very bad regarding your product.From the first week the front disk making some verid sound I complained to the service center PRIYANKA MOTORS ADOOR PATHANAMTHITTA DISTRICT KERALA. They check and told me that it is cleared on the way back to home the sound beings to start From the front disc.i again complaint to service center they can't clear it now the 3rd service has been done.Still the sound coming.now the clutch cable has been broken while Iam riding BY THE GRACE OF GOD I saved .ALso i can say my worst purchase ever. Never buy a hero product. Please help me in this case.those person over their in service center they couldn't able to help

Respected Sir, Date:- 25/2/2017
I was Purchase Hero I Smart Byke 110 CC From Bykes Ayto Dealer, Near Vijay char rasta, navarangpura, Ahmedabad-9. I was Paid Rs- 61646/- on 19/11/2016 as per dealer instructions. after give me byke delivery. as per Invoice (1) Byke price Rs- 54330/- With VAT. (2) RTO Tax RS- 3095/-(3) AMC Tax RS- 1205/- (4) Insurance Fee RS- 2038/- (5) High Security Registration Plate Fee Rs-140/-. Total Rs 60808/- . I was many times Request To the Company manager, but refund excess Rs[protected]= 838/- up to date. Please Further Necessary Legal action for refund amount Rs- 838/- Immediately. Thanking You Sir. ( R.S.Patel )

Contact id[protected]scon[protected], invoice no[protected]sinv[protected], reena sham lokhande.
Have purchased pleasure (Candy blazing red) from anand motors, vishrantwadi, a dealer of nhf wheels on 11/11/2016. Since the date of purchase of am following up with anand motors, viashrantwadi for the service book and a duplicate key, a card etc... Documents... They didnt gave me the same.in the month of feb -17, we got to know the showroom has been closed and we need to contact nh4, wakdewadi for the remaining papers. But nh 4 is also not in a position to provide us the same.
Have just received a bil invoice for the same, no other documents etc... Has been received yet.
If within 8 days hero is failed to give me the remaining documents alongwith a duplicate key & service book, i'll take a hero group to consumer court and file a complaint against anand motors and hero group. Also wont pay the premium amount for the same.
Need your strong intervention on the same on priority within 8 days.

On 24.02.2017 I gone to your service center with my vehicle "Hero Honda Pleasure" by 11 P.M. and your service center took my vehicle and promise me at 5P.M the vehicle will be handed over to me after solving all the problems which was given by me.the problems are as follows:
1. Indicator lights were not getting ON.
2. Foot stand is loose.
At about 5 P.M. of that day I go there to receive my vehicle. I payed all the serving charges and they handed over my vehicle to me. Then I saw that the main problem was given by me was not at all seen by the mechanic i.e Indicator light was not getting ON. Immediately I take the to Service manager of that shop and he replied this is a human error. After that they took me to the spare shop and After standing in the long line I got chance to get the component and completed the job.
So, after paying money I Got "HARASSMENT" free.
on 25.04.2013 also same thing was happened. That day I purchased this vehicle. At 1:30 PM on that day I Payed all the money in CASH but I received the vehicle at 9:30 PM with INDICATOR LIGHTS SERVICEABLE and that time except one mechanic and one security person no one was present.
So, my humble request that take necessary action for all the customer.

I purchased hero dute 11 months ago.my bike got damaged in accident so I went to showroom n register fr claim.nearly 1month passed bt they had not repaired bike.whenever I asked them they told me that spaireparts are not available that's why they failed to repaire.Its a request pls ensure of the spaireparts unavaibilty n cooprate us...Mrs.Usha B.VADODE ap.haregaon talk.shrirampur dist.ahmadnagar state.maharshtra

I have bought hero duet from hero dealer, auto palace, bongaon, north 24pgs, west bengal on 19.9.16.still i have not got any documents like blue book, number plate documents.they always says come to our showroom. When i go then they tell me that sorry it is still under process.it happened 100times.i am fed up.please help me.The worst service i have ever seen.still no number plate token given to me.please help me

I purchased hero xtrme on 27th jan 2017 my issue is this bike is giving 38 km/ltr avg. I want to know
In which speed i can change gear to burn proper petrol. I changed my gear in speed 5, 10, 20, 30, 35 km/h respectively from 1th to 5th. Suggest me standard speed of shifting gears.
Also tell me some shifting gear rules. So i can make my bike helthy.
And please tell me that in which speeds i can shift gears to make engine helthy.
One of the mechanic said that only shift 5th gear in speed 60 km/h or more is it true?

I have purchased hero duet scooter 110 cc bike from tanushka automobile, city centre, gwalior, m. P. On 3rd of february 2017 after 3 days from purchasing my scooter digital display lighting is fused and not working.
Now i am regularly asking for the replacement of the same at the durga agency, dabra, dist. Gwalior.
The service person say to me i have no particular parts of your bike so you go where from you purchase the scooter.
If you don't maintain the stock why you people give the dealership to such company and why you release the product on the road.

Chasis no. - mbljf16esggc26730
Engine no. - jf33aaggc35444
Registration no. - mp07sh9767
Owner's name - virendra narwariya

Engine no. Ja06epghl10417
Registration no. Pb10gb2592
Date of purchase: 30/11/2016

The engine of my bike is not functional properly.
The engine produces bad noise.
I also visit to authorized service station 12-15 times. But i am disappoint from there.

I want to keep well manintained vehicle. But they not taking it as serious task.

Kindly help me for the solution.

Sir, I purchased Maestro Edge in April 2016 . Recently I have done service at 15/01/2017 Which is paid service as I missed 2 service . Afterthat My Scotty has pick up problem . We changed Belt drive of amount 693/- at 12/02/2017. Still it vibrates and sound noisy. At 19/02/2017 My Scotty Engine seizes, Now they demanding 10500/- for changing Camshaft, Cylinder kit. They Not taking it as serious task . Shree Durga Motors Bulandshahr is the name of that dealer.

I had purchased hero splendor+ (engine no.-HA10ERHHA14418)from Pashupati Motors, Adchini, main road Mehrauli Aurobindo Marg on 16/01/2017.While driving the bike I felt that the front tyre of the bike was not working properly (bubbling)and I visited the showroom next day to resolve my problem, the worker at the showroom suggested me to change the side of the tyre and I do the same but my problem was not solved.When I reached the service centre(Sekh sarai) again the worker put some oil in the tyre that resulted in damage of tube while driving.I requested you to solve my problem as soon as possible.So that I can enjoy the feeling of purchasing a new bike and suggest others to purchase bike of hero .

Sir I Have Purchase the Hero splendor plus self on 12.02.2016 as on today More than 1 year completed as per the company website Mileage will be 81kmpl per liter, Sorry to say am extremely says my bike mileage is performing 58kmpl only at as of now, kindly ensure and enclosure this issue, Delars: sri rukmani motors, madipakkam, chennai-91Engie no: HA10ERGHA22221 Chassis no:MBLHA10CGGHA120 My Name: MARTIN .S
My contact no:[protected], [protected], [protected] My Mail Id: [protected]@gmail.com.

I am yogesh kumar sevak from sagwara, dungarpur, raj .314025
engine no.-ha10eyf4k01657, chassis no. - mblha10cak4k1643
reg.No. - rj12sp9537 . I bought this bike on 26/08/2016.
but felt many time that it`s chain system is loose, i tight it many time but it get loose .When i go to service they assure me now its but it still loose, it is factory fault so what to do ?
and what is this bike`s actual price bcoz showroom opt rs.61500 thousands in one month of delay payments...
dear sir, i complained on 07 jan, 2017 but i did not get any solution from you
now what should i do ?
mob - [protected]

I am pramod kumar from johripur delhi my bike no. is DL 5S 9863. my splendor plus bike is purchased in August month of 2016. and my bike was not performed well since it was purchased. it has some problems likes brakes issue, sound issue, handling issue and it is seemed that in 2nd service engine oil was not changed but they had charged for engine oil and not cleaning properly. My bike engine oil not change in 2nd service and brakes does not work properly and bike sound problem and milege comes 25 Km/Lt. only what should I do i dont know. please contact me through service centre of bhajanpura north east delhi on MB No. [protected] and [protected] as soon as possible. My bike no. is DL 5S 9863.

I had purchased a hero splendor i smart 110cc bike on 18/1/2017 from M/S janu motors kilimanoor, thiruvananthapuram.The time of booking on 13/01/2017, the dealer had informed that the on road amount will be between 63800 to 63900.An amount of Rs 5000/ was paid on 13/1/2017 as advance and rs 25000/ on 18/1/2017 at the time of purchase, which includes insurance amount of Rs 1672 also.Balance amount was financed from Hero finance.On 14/02/2017 I received a call from finance officer, stating that the finance amount is 40500 Rs, that is I had to pay 28328+40500=68828 Rs.But at the time of booking the dealer assured me that the total amount will not exceed 63900 rs. On contacting the dealer, he states that its a mistake from the financiers part. On asking the hero finance they are asking me to contact the dealer. Now i feel betrayed and repent in my decision of buying hero splendor bike. Do intervene in this matter and clear the confusion.
mohammed rafeek js
kilimanoor [protected]

My bike REGN NO.DL 12 SF 7676 got serviced on 19/2/2017 on due date at KM reading 3907 KM at Khanna Hero, Mayapuri, Delhi workshop. It was 4th free service. on 3rd free service I had got its mobile oil changed at KM reading 3011 KM. Without my consent workshop manager told that he has changed the M/Oil and charged Rs.290/-. I objected for it. He had not even mentioned about it in the job card. I have paid the amount through debit card but it was a cheat. Please look into it and do needful early.

VIJAY SHANKAR
MOB-[protected]