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Hero MotoCorp Complaints & Reviews

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Updated: Apr 12, 2026
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Hero MotoCorp reviews & complaints page 27

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L
lalit gediya
May 22, 2022
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Purchased a passion pro reg no MH 47 A 3463 having fule injector problem ( according to mackenik) tryed 3 to 4 hero motors authorised service center but thay don't have scaner to detect actual problem
Kindly do the inform witch service center has scanner facility near KANDIVALI mumbai

Facing problem since last 30 days

Feeling guilty why I have purchased this
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp
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    A
    Ashish0481
    May 21, 2022
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    Address: U S motor alamnagar rajaji puram lucknow

    Mai aaj U S motor alamnagar rajajipuram lucknow mai service karane Gaya tha.humse waha per 850 rupees charge Kiya. Waha per na hi pani peene or light or ac or TV ki koi available nahi hai .or jo hai wo working mai nahi hai.waha ke service person lagta nahi hai ki wo hero company ke ho .lagta hai ki sadak se lakar kaam Kara rahe hai.U S motor alamnagar rajajipuram lucknow ka koi bhi contact number nahi hi customer bill per hai or na hai online or jo contact number available hai wo kabhi lagta nahi hai.U s motor mai aaj ke baad kabhi nahi jaunga jab un logo se service Karana hai to mai apne Jan pahachan se service Kara lunga .
    Gud buy U S motor alamnagar rajajipuram lucknow.
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Bike Model Name on app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
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      S
      Shiv kumar rana
      May 21, 2022
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      Address: Yash motors surajpur g.b.nagar

      2april 2022 ko engine me kaam karaya gaya tha Rs.13300 paid karne ke baad bhi bike me leakge band nahi hai machenic phone band kar lete hai do baar lekarbhi ja chuka hoon ya to Rs.13300 wapas de nahi to bike sahi kare UP16AL 2751
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We regret the trouble caused. Kindly provide your Dealer Showroom Name and State on app.[protected]@heromotocorp.com to help you further.

      Regards,
      Team Hero MotoCorp
      Shiv kumar rana's [Complaint's author] reply, May 23, 2022
      Yash motors surajpur g.b.nagar u.p.
      Dear Sir,

      Thanks for providing your details. We have noted your complaint[protected]. We will get back to you shortly.

      Regards,
      Team Hero MotoCorp
      There is no response
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        B
        Bhikari Rout
        May 21, 2022
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        Address: Hirakud

        Your service is very poor/bed, &your staff behavior very bed(service manager)
        I tell in social media your bike not buy
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

        Regards,
        Team Hero MotoCorp
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          R
          Raghavendra Patel
          May 21, 2022
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          Address: Ata, Konch Subdistrict

          Bike motor damaged
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We request you to share your concern in detail with us on app.[protected]@heromotocorp.com so that we can act accordingly.

          Regards,
          Team Hero MotoCorp
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            M
            MADAN gupta
            from Kushinagar, Uttar Pradesh
            May 20, 2022
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            Address: BARWA RAJA PAKAR TAMKUHI RAJ

            Hi I m purchase passion Pro bs6 bike I m purchase bike to 1 years 9 months .GUPTA motors CHAWANI ROAD PADRAUNA .bike engine cut off problem every 1 km..I complaint service center but no response. Many time complaint in customer care. next day service centre my bike standing in service centre but not clear my bike problem. every one km many time engine automatic cut off . In till..I'm very upset. my mobile number [protected]
            my byke number up 57 ax 8398.
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Bike Model Name with us on app.[protected]@heromotocorp.com for our representative to connect with you.

            Regards,
            Team Hero MotoCorp
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              M
              mathesh murugan
              May 19, 2022
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              Address: Salem
              Website: Hero

              Bs6 running clutch compliant sudden off bike take action show room worst service immediately take action bs6 bike super and clutch compliant worst no response show room
              Hero MotoCorp customer support has been notified about the posted complaint.
              May 19, 2022
              Updated by mathesh murugan
              Running clutch compliant
              Dear Sir,

              Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

              Regards,
              Team Hero MotoCorp
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                B
                BIKASHA KUMAR ROUT
                May 19, 2022
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                Address: ROHAN AOTURIDERS , BHUBANESWAR,ODISHA-751003

                My hero Maestro Edge 125 cc scoty is having high engine oil consumption and the service centre at Bhubaneswar Rohan Autoriders checked throughly and told to replace with a new piston as it is in warranty period.For that my job card has been prepared on 14 may 2022 at the service centre but till now the job is in pending state.Kidly do the needful as the manager at the service centre neither picking up the phone or nor giving any information regarding this otherwise consumer court will be my last option to resolve the issue.

                Bikasha Kumar Rout
                Vehicle No-OD33Y 8575
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We highly regret the inconvenience caused. With respect to your complaint[protected] raised via HO is in the process and it will be resolved at the earliest.

                Regards,
                Team Hero MotoCorp
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                  M
                  Mlakhiwal
                  from Jaipur, Rajasthan
                  May 19, 2022
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                  Address: villege chetawala thsil amer jaipur rajasthan 303704, Jaipur, Rajasthan

                  Dear sr
                  mera name mahaveer prasad lakhiwal sr mene hero ki splendor plus khridi thi or abhi meri bike ko 1 year b poora nhi huaa h or battery issue aa gya h me last month se regular akar automobail service centre jaipur visit kr rha hu vha pr manager ne bola h battery replace nhi hogi or bola h jo krna h kr lo khi pr b complain kr do
                  pla sr yha ke manager or dealer ka bheavhair bhut gnda h en logo ko costmer se bat krne ka trika nhi h or manager ne bola h apne hero ki bike kharid kr ke glti kr di mene sb kuch apne phone me record kiya vo me apko whatappp pr provide krwa skta hu enka vhavair kesa h
                  plz sr apse request h ap meri bike ki battery ka issue ko solve krwa do or sr akar moters jaipur ke service manager ko costumar se bat krne ka trika bta do plz sr apse request h ki ap meri help kroge
                  mera mobail no
                  [protected]
                  mahaveer prasad lakhiwal
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  May 20, 2022
                  Updated by Mlakhiwal
                  SR MERI BIKE KA NUMBER RJ14KF5629
                  H OR MERA MOBAIL NO [protected] H PLZ SR APSE REQUEST H KI AP MERI BIKE REPLCE KRWA DO PLZ SR MUJHE PROBLEM HOTI H
                  May 20, 2022
                  Updated by Mlakhiwal
                  SR MERI BIKE KA NUMBER RJ14KF5629
                  H OR MERA MOBAIL NO [protected] H PLZ SR APSE REQUEST H KI AP MERI BIKE REPLCE KRWA DO PLZ SR MUJHE PROBLEM HOTI H
                  Dear Sir,

                  Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                  Regards,
                  Team Hero MotoCorp
                  Mobile no
                  [protected]
                  RJ14 KF 5629
                  Sr plz meri bike ki battery replacement me krwa do abhi to mujhe bike purchase kiye 1 year b poora nhi huaa h or akar Automabail park service centre sodala jaipur ke manager mna krta h battery replacement nhi hogi or bolta apko jha b complain krna h kr lo plz sr enka bhavihar bhut h or me enke ya pr last month se ja rha hu
                  Sr enka bhavihar bhut gnda h or or service b kuch nhi dete h plz apse request h ap meri bike ki battery replacement krwa paoge thnku
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                    M
                    Maharshi Veeramalli
                    May 18, 2022
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                    WORST EXPERIENCE WITH HERO BIKE

                    I bought Hero xtreme 200R on 30th May 2019 in prudhvi hero Pvt Ltd, Tirupati, Chittoor (D) they sold me an engine defected vehicle, from the date of purchase, I have contacted dealer more than 30times, but there's no response.
                    If I give the bike for service they just charge money for service without doing any thing, they just change engine oil and wash with polish, they not even drive and test the vehicle, Even I have raised the issue in hero help desk, but, the dealers are forced me to close the complaint. I can't wait further, I need bike replacement or money back with compensation, please take it as high priority.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help you further.

                    Regards,
                    Team Hero MotoCorp
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                      N
                      Nitin Halvi
                      May 18, 2022
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                      Address: Sai motors No.218 100ft ring road 3rd stage 3rd phase 2nd block Banashankari BANGALORE 560085

                      Dear sir / mam

                      Myself H Nitin Kumar
                      I own a two wheeler from Hero MotoCorp. pfa below
                      Xpulse 200 ( KA 05 LA 6319 )

                      It’s been year and a half I’ve been using the vechile and the I’ve had issues with the bike and service center ( Sai motors Banshankri ) here in BANGALORE.

                      I’ve been asking the showroom people to sort out the issue. But they never came up with quality service and the TSM Prashanth, Service Manager Manjunath, and most of the employees here including security staff they don’t even know how to communicate with customers and they keep on ignoring With the complaint I come up with the bike.

                      Kindly check All my service records
                      ( KA 05 LA 6319 )
                      Since the beginning I’ve been facing a lot of issues and none of them are taking it serious. I’ve been asking for replacement of the bike . Even now if this is been ignored

                      I would’nt mind taking this case forward and file a complaint in consumer court
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      Apologies for the inconvenience. With respect to your complaint[protected] raised via HO is in the process and it will be resolved at the earliest.

                      Regards,
                      Team Hero MotoCorp
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                        T
                        Tusharsangle
                        May 18, 2022
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                        Address: Bombay Highway | Contact dealer Wheel Magnets - Hero MotoCorp · Building No 875/4. Goa Bombay Highway Porvorim - 403521

                        I have order back shocks for my Hero xpulse 200 and i have not received yet

                        U have done the servicing of bike of 25th april 2022 and have put order on 26th april 2022 in
                        Wheel Magnets - Hero MotoCorp · Building No 875/4. Goa Bombay Highway Porvorim - 403521
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                        Regards,
                        Team Hero MotoCorp
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                          G
                          gokulberia
                          May 18, 2022
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                          I would like to inform that i purchased my hero xpulse 200 in name of Mayank Beria from BHUYAN HERO, WEST JAMUNA ROAD, SIVSAGAR, ASSAM, 785640 ON 15-3-21
                          I did my 1st servicing on 23-4-21 and for some health regarding issue i couldnt complete my 2nd servicing and did the next servicing on 25-12-21
                          and the next servicing on 2-4-22 and the next servicing on 18-4-22( service centre charged me 800 bucks as they told me i couldnt avail free service anymore)
                          on 16th april 2022 my monoshockabsorber started malfunctioning and got bad. service centre informed me to change the monoshock absorber and told me that it would cost extra 6-7k. kindly look into this matter as it has been hardly an year since the purchase of my vehicle and i cant afford to buy this part for extra 6-7k. i would be more than happy if it got replaced under warrantee.
                          As the service centre told me to place a order for this part i placed that order on 18-4-22 and its been more than a month, yet the part hasnot arrived the service centre. kindly look into this matter
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) to app.[protected]@heromotocorp.com to help you further.

                          Regards,
                          Team Hero MotoCorp
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                            H
                            Harry Hk
                            May 17, 2022
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                            Address: jhilmil industrial area Hero Himgiri service shop

                            I purchase Hero Glamour 125cc BS6 bike DL5SCP 9335 in jan 2021. But iam very unsatisfied with its features and quality. Two days ago my bike suddenly get heated and fuel motor pump inbuilt in fuel tank. God jammed. i was unable to start with self or kick start. Still my bike submitted in jhilmil hero himgiri service shop, but staff saying 10 or 15 days me solve hoga may be iss problem ka. . what to do now. hero motocoro should take some positive action for solve my bike issues.
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                            Regards,
                            Team Hero MotoCorp
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                              M
                              Mohit bhat
                              May 17, 2022
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                              Dear Team,
                              I purchased a Hero Passion Pro Bike from - Super Motors, Hero MotoCorp, Karbala Ramgarhmode, Jaipur, on 18th February 2022. It has not even been a complete 3 months,
                              and the bike has stopped mid journey, more than 4 times. The bike just stops in the middle and this problem is highly serious as this is a new bike. I should not be having
                              this experience after just 3 months. I also reached out to Super Motors, Jaipur, where I puchased from, and even after them checking, the same probelem keeps showing again.
                              As a customer this is really a bad experience, and I want a resolution as soon as possible. Please revert back to this mail as we had really high hopes from this bike and
                              we do not want to regret this purchase. I live in Amer, Jaipur 302028. Looking forward to a solution.
                              Thank you
                              Contact number: [protected]
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) to app.[protected]@heromotocorp.com to help you further.

                              Regards,
                              Team Hero MotoCorp
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                                R
                                roshanTHAKUR520
                                from Singrauli, Madhya Pradesh
                                May 17, 2022
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                                Address: Singrauli -486887

                                My bike is under warranty it just 18 month old fule pump is not working in heat .where I purchased bike that agency say they don't have fule pump and another agency have fule pump but they are not provide
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                Regards,
                                Team Hero MotoCorp
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                                  A
                                  ancy alphones
                                  May 17, 2022
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                                  Address: Wilson Garden

                                  I make payment every month via gpay because bank was not able to activate EMI because of signature issue.

                                  wherein these people calls me every month and take payment . Today caller called Nikita she was abusing me on the call and she was so rude and spoke like slum person. and she made a statement that covid time i did not make payment, till last month my payment is up to date.

                                  I have filed a complaint and uploaded the recording on the caller.

                                  If anyone knowns where this office is location please share the details.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    M
                                    makanindian
                                    May 16, 2022
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                                    CONTACT NO [protected]
                                    UP 42 AJ 1592
                                    Engine service again and again and not giving a perfect solution and charging high bill again and again.

                                    Just making fool to their customers.

                                    From
                                    Ayodhya
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                                    Regards,
                                    Team Hero MotoCorp
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                                      I
                                      Inderjeet choudhury
                                      May 16, 2022
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                                      Address: Koraput hero showroom

                                      It's taken long time in a first serviceing of my vehicle i am not satisfied with hero
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                                      Regards,
                                      Team Hero MotoCorp
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                                        S
                                        Satiram Maurya
                                        May 16, 2022
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                                        Address: Sector 62

                                        My bike fast service mileaj very low 40km 45 what this probleam
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                        Regards,
                                        Team Hero MotoCorp
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