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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
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Hero MotoCorp Phone Numbers

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1 800 266 0018
4609
1307
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+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
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+91 11 2614 3321
+91 11 2614 3198

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Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 271

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G
gaurav_tbg
from Aligarh, Uttar Pradesh
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Authorised service dealer response reg.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I went today (27.12.16) to divine auto source Pvt ltd for second free service of my maestro edge. At the time of billing, he forcefully took forth free service coupon instead of second. When I resisted, he starts talking in a very bad manner and also warned me not to do billing today if I will say anything. Though I was late for second service as per service booklet record, but even as per company rules, he can ask for third service coupon...
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A
Ansh Waghela
from Bhopal, Madhya Pradesh
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Poor service, customer harassing staff and mechanics of hero motocorp.

Address:Durg, Chhattisgarh, 490026
Website:Hero Motocorp

My name is anshul. I recently purchased splendor ismart 110 from indian sales corporation on durga puja festival. When i go for first servicing of my bike.
1. They did not service my bike as per guidelines of first servicing in my booklet, seriously they only wash my bike and put it outside.
2. They did not even tight the loose brakes, i said that gear is not working properly. They did not even listen to me. And give me bike...
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R
Rajeshaihm
from Bengaluru, Karnataka
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About my hero splendor pro bike

Address:Rajkot, Gujarat, 360005

Dear sir,
Greeting...!!

I m purchasing bike hero splendor pro over all my exp with hero bike very nice,
But happen is that after my three service (Free service from work shop), meter reading point unfortunately not working so just visit to my hero bike service center "aan hero" (Near delux cinema, near parewadi chowk, kuwadva road, beside the fern residency, rajkot, gujarat 360003
Phone:[protected].br...
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S
Sagimon Emmanuel
from Rohtak, Haryana
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Negative attitude of employees

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

I brought my motorcycle for servicing at Shaurya Automobiles Gr.Noida for servicing today. Eventhoygh their mechanic and washerman is free.The employees at this bad service centre not giving any attention to my request for get serviced my motor cycle.I have waited for 45 minutes now, but even the washing has not started. All the staafs here are just a stuff o[censored]n educated people.
Pl.train them properly.
Regards,
Sagimon...
+1 photos
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U
Umesh Asodekar (Umya)
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unacceptable bike servicing experience

Address:Thane, Maharashtra, 421003

Incident date:[protected], invoice no / date:[protected]rinv[protected]/[protected]:04:50, job card no:[protected]rjc[protected]

I have done servicing of my bike in navdeep motors, ulhasnagar, thane having tin no: [protected]v. Which is authorized hero motor corp service center.
I am very disappointed after i have collected my bike from this service center and i strongly say that the service center has not offered the...
+5 photos
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P
preciouspunit1406
from Kolkata, West Bengal
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Registration of bike is not provided since last 2 months

Address:Sivaganga, Tamil Nadu
Website:Heromotocorp.com

I have brought a new bike from hero motocorp on Nov 10th 2016 by giving complete cash payment. The bike was delivered to me without any proper bill, no registration, no insurance. I was asked to submit ID proof and Address proof which was already submitted. Todays it is 25th December 2016 still i haven't got any response from the dealer. Everytime the executive says we will call you n at that time you'll have get your vehicle to the RTO....
+1 photos
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A
Ashokarya91
from Patiala, Punjab
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Issue the rc in by brother name

Address:110094
Website:Aman Hero, E-2, Samrat Gali, Main Road(near inderprasth school) Sherpur Chowk, Khajoori Khas, Delhi-

My Name is Ashok Kumar and i have purchase a Hero Passion Pro i3s in my name on 28.10.2016(On Dhantaras) from Aman Hero, E-2, Samrat Gali, Main Road(near inderprasth school) Sherpur Chowk, Khajoori Khas, Delhi-110094 and my vehicle no. DL5SAX1180. On that festival season they are giving some offer, such as if the buyer is a government employee or someone other in his blood relation will get Rs. 1, 500/- discount. My brother is a government...
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Address:Kheda, Gujarat, 387001
Website:www.heromotocorp.com

Respective sir,
I am dhruv ka. Patel from nadiad (Gujarat).
My bike number is gj7 ce 8761.
I having a problems in my bike like efficiency is very less like 30 or 33 km per liters petrol.
I presented that problem in nearest service horizon hero nadiad.
But manager of horizon hero used very ruff language & he try to mentally torched & says that come at other time when he free.
As a customer, i don't...
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A
ashu1414
from Bengaluru, Karnataka
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Product failure

Address:Agra, Uttar Pradesh, 282001
Website:na

HI,
I am totally disturbed after choosing hero bike, only 16 days before bike was purchased from that date my bike got disturb 5 times

first time tyre got damaged when I went to my house

second time light got disturbed .

third time first shocker got damaged that day m on higjhway.

now today again showker got damaged

so my question is that why new bike got...
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T
Trilukesh Barman
from Mumbai, Maharashtra
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Recruitment

Address:Kamrup Metropolitan, Assam, 781024
Website:Indeed.com

There had a vacancy in indeep.com (Job portal app) and i applied. I got a call from a person named ankit and says he ia hr from hero moto corp. They took my telephonic interview and said they would call me back. After a day i received a mail where asking me to send scanned documents, also amount of rs. 450 for document verification. I had never came across any company where they charge moneybfor document verification. I do have a mail and...
+2 photos
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S
Suresh Suju
from Sivaganga, Tamil Nadu
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Hero Maestro edge

Address:Erode, Tamil Nadu, 638011

Vehicle number : TN86 B 2934
Service provider : MSK MOTORS, ERODE, TAMIL NADU.
I bought one vehicle in MSK motors. It has somany compliants while delievery. So many extra sounds in engine part and backside. Sales person told me that it will sortedout on first service. Now vehicle in MSK motors. 1st service 15/12/2016, but they give me again with pending service. Again the vehicle is given for service on 20/12/2016. But stillthe...
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K
kishore1326
from Kakinada, Andhra Pradesh
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About warranty and service manuals

Address:Visakhapatnam, Andhra Pradesh

I buy splendor pro classic at vizag. I not recevied warranty and service book from the showroom. From last 6 months I am asking them but their are unable to give the book. The details of showroom is Plot No. 90, MVP Double Rd, National Highway 5, Sector 1, MVP Colony, Visakhapatnam, Andhra Pradesh 530017
Phone:[protected]. This is the worst thing i faced with them . They are very eager to sell the product but services are very worst...
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V
vishalkhatri98
from Sheoganj, Rajasthan
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Poor services

Address:Jaisalmer, Rajasthan, 345001

I have a Hero pleasure scooter and it had a battery issue as horn, self start, etc were not working so I went to Hero authorized showroom in the city. They told me there is a need of a new battery so I brought a new battery and gave it to them and they said they will fix the problem in one day so I went to the showroom after one day and took my scooter but there was still problems with horn and headlight so I told them about it and after...
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M
Mustafa Aliasgar
from Pune, Maharashtra
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Karizma ZMR New model, fuel pump spoiled 2nd time

Address:411048

I had bought Karizma ZMR new model on 4th April 2015 from Mahim FortPoint. In August my bike started making sound as if any nut bolt was loose, on check-up it was confirmed that that Chassis was cracked. A new chassis was replaced and i received my bike after 15-20 days from Mahim FortPoint Service Center. Because of chassis crack my bike's under belly also got cracked, but the service center had no new under belly to replace even after the...
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S
Shyam Gopal Sharma
from Rajkot, Gujarat
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Jasoda service center

Address:Gurgaon, Haryana, 122001

The engine getting off while driving and then gear stucks. I have to stop the bike to get in neutral and then i can restart the bike. Jasodaa service center charged 900 rs but zero results. Customers care no. not
connecting. No one to listen your queries. Hero bikes and service are worse. You just have to repent on your decision after buying the Hero bikes....
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M
Mr. Manoj Aggarwal.
from Varanasi, Uttar Pradesh
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I'm complaining about my hero splendor +.

Address:Jaipur, Rajasthan, 302023

I have spend money on purchasing clutch plate & various accessories of my splendor + from Surya hero, jaipur which incurres a bill of 3278 Rs. before 10 to 15 days & runs almost 30 to 40 km. in this time... Day before yesterday its kick got free & clutch got hard &bike stopped working...when I took it to (Surya hero, VKI, jaipur) they said me that its clutch plate got failed &it charges to atleast 2600...so, I want to file a complaint which...
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A
Arry Randhawa
from Meerut, Uttar Pradesh
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Hf deluxe petrol tank

Address:262122

We took new hf deluxe bike after some days accindent happen of my bike the petrol tank fully damaged i went to hero agency and sumbit all my paper of insurance and Dl photostate. they said it will come in one week but today 2 months happen but they are not listning our complaint if i am asking for petrol tank they are behaving very bad and they are not having manners how to behave with customer please listen our complaint other wise i will...
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H
harsh kasana
from Delhi, Delhi
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No reply against my complaint

Address:110019
Website:heromotocop

As i am nt getting any correct answer for the loss faced by me during servicing of my vehicle. i require the company to fullfill all the faults done by their mechanics and jst compensate it'.
i want reply and answers from the company ..y the have spoilt my scooty and dont accept their mistakes, , the gearbox is been damaged and produces a very harsh sound.. the lock is been damaged, , and even scratch on my scooty.. i have calling...
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A
Amjad Calicut
from Tindivanam, Tamil Nadu
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Not doing essential repairs at authorised service centre at calicut

Address:Kozhikode, Kerala, 673011

My mobike hero pleasure (KL11AK5045) was given for servicing (19DEC16) at koyenko mobikes calicut authorised dealer & service centre at kozhikode. I specially told them to rectify two complaints which they didn't clear last time which unrectified may lead to fatal accidents.the first one was to check the front shock absorbers as the front tyre was wearing out in one side(photo attached) and I told them after that only to change to new tyres....
+5 photos
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G
Ghanshyambhai shah
from Vadodara, Gujarat
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Unauthorized charges

Address:Vadodara, Gujarat, 390015
Website:[email protected]

Respected sir,
I had purchased new hero duet 2 wheeler by publishing your advertising in tv 📺. From your dealers century bikes p. Ltd nizampura Vadodara.
I gone for free service at 1868 kms on dated 19-20/12/2016. During service they're charged Rs 96=00 towards horn switch and labor for it's replacement.

You are requested to refund above unauthorized deductions of changes. As horn switch is company manufacturing...
+1 photos
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