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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
Complaints 6252
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257
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Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 275

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A
Aneenaanil
from Khed, Maharashtra
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Service at deel well Kompally

Address:Hyderabad, Andhra Pradesh, 500014

My v no AP 11 AR 8418 . I went for service. When got vehicle they forgot to fix seat nuts I went back and asked anything they forgot other than that . After two days I went again to them that sound is coming while riding they checked and said due to shok absorber I told them to fix they said it will take time come again. After two days my vehicle breakdown on road they came and fixed it for RS: 1300.becz of replace belt and clutch plate ....
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Address:755003

Dear madam/Sir,
I have purchased an Achiver motor bike on 18.04.2016 from Rohan Autoriders Bhubaneswar, having Regd No-OD33G 6824, after 7000 Kms the front Disc pad damaged & several times i changed this due to Front Disc Problem, Regarding this I several times complained at our Local Showroom L.S Motors under Soumik JK Road.But till now my problen not sortout.Kindly Solve this problem as soon as possible

Mob: [protected]br...
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K
k vissu
from Manuguru, Telangana
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About extended warrenty

Address:Vizianagaram, Andhra Pradesh, 535005

I had purchased cbz xtreme ap35n0890 from sri varalaxmi motors pvt ltd in d.no :8-32, v.t agraharam, vizianagaramon[protected].
My extended warrenty starts from[protected] and expires on 18-09-16 i still continued all my services from time to time in the same showroom, but your superwisers not even filled extrawarrenty book. My bike comes bore from last 9months. But in your staff no reminds about extended warrenty of my bike. Even though...
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A
from Allahabad, Uttar Pradesh
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Problem

Address:230001

Dir sir I have lot of problem dear sir I am not happy to your service and your company bike because your company bike are not repair your service is very poor

Mere pass super splendor hair jisme kafi problem has Maine kai baar aap ke agency me complain kiya lekin koi solid solution nahi mila WO bolte hai ye company se mila hai Kay aap ki company difected bike banai hai kripya ker me mughe solid salutation de ager ye problem...
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R
Renukadevi.as
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Maestro edge stops while running and unable to start again till service

Address:605007
Website:www.consumercomplaints.in

I have hero maestro edge scootor ( MBLJF33AAG4H19219) which I purchased on 07th Nov 2016 from Easwari Automobiles put Ltd, pondicherry..

One day after the purchase itself, this bike was unable to kick start or self start, then serviceman from Easwari automobile came and started it. Then I went out to market with this bike suddenly on the way it stopped I tried to start the scooter again by the self and kick start but it doesn't...
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Address:Gurgaon, Haryana, 122503
Website:Hero motocorp

Me 2 times visit

virendra automobiles from rewari (HR)

My bike (Passion Pro)

but not best service
not a parts of my bike
And i have complaints
(helpline number) but no any response in 15 days and i failed or i sell my bike in loss payment
My complaint number[protected]
i bought hero bike because hero my indian company but i failed

Sobr...
+2 photos
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H
himmatrao
from Pune, Maharashtra
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Servicing not done

Address:Pune, Maharashtra

Dear Sir,
I have visited at above named showroom for 4th servicing for my two wheeler, the present staff has not accepted my bike for 4th servicing, they told your 4th servicing has lapsed, we can do your 5th free service this time, whether I am visited this showroom as previous servicing scheduled, the photos of servicing book is attached for ref....
+4 photos
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R
ramcharanteja
from Tadepallegudem, Andhra Pradesh
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Hero duet 2015 model

Address:West Godavari, Andhra Pradesh, 534101

I bought Hero duet 2015 Model On January 14 2016 by Financial Method, the Scooter Run Smoothly for 2 to 3 Months After That we are getting worst experience about the Suspension i take the bike hero distributer were we bought from they said that it has joker compliant, we are facing same problem from 6 months the showroom technicians are irresponsible, we asked the distributor and financiers too they are not giving any right solution always...
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P
psykiran
from Delhi, Delhi
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Service

Address:Kannur, Kerala, 670002
Website:i donot have the website

My bike is in the service center from 20/09/16 still now and has not been serviced . it is really difficult without a bike in this place . bike - Karizma ZMR KL 59 C 1906 . i am very upset with the service which is not provided. i want my bike as soon as possible. i am roaming around the sevice center from 2 months and there's no response from them . i wish you could help me out !...
+1 photos
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V
Varun_t
from Bhadohi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Break down service not provided within 10km range (6 kms distance between breakdown point and dealership location)

Address:Lucknow, Uttar Pradesh, 226016
Website:www.heromotocorp.com/en-in

I have hero maestro edge scooter
(Chassis number:mbljf33aaf4m11757) which i purchased on 20th of jan 2016 from sun motors (Faizabad road, near hal, indira nagar, lucknow, uttar pradesh), an authorised dealer of hero moto corp ltd.

Today (20/11/2016) i was going to market from my scooter and suddenly on the way to market my scooter stopped i tried to start the scooter again by the self it did not start i have tried the...
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S
Soumya Ranjan Sahoo (Jatni)
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Engine sound

Address:Khordha, Odisha, 752050

I have a hero splener i smart 110 bike.in starting to till now it have a engine sound. When i take 1st service i said that this problem but this sound not decrease. When next day of 1st service then engine sound is more so i went to hero showroom and ask him to this problem. So they check it and finally issue a complain register for engine sound and he said that our company call you under 10-15days. So till now it covers 13days but no any...
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N
Nag3535
from Tanuku, Andhra Pradesh
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Hero glamour bike

Address:Krishna, Andhra Pradesh, 521002
Website:www.heromotocorp.com

I purchased hero glamour bike in srisai ABR motors kanuru Vijayawada. I came for 1st free service post 45days from purchase date here they asking to pay500rs for doing service but as per hero 1st free service protocal they should not take any money for this service. Please take necessary action on them. Please find below attached pic of 1st free service checks for doing this they r claiming which is not correct and I'm not happy with bike...
+1 photos
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M
Madhu300
from Delhi, Delhi
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Hero maestro edge may kuch awaz arahi hai

Address:Rajkot, Gujarat, 360370
Website:1800 266 0018

Maine jab hero maestro edge liye tha tab se kuch awaz arha tha. to maine agency walo ko bola tha. ki ismine awaz arha hai.tab vo bole ki new scooter hai jab aap chaloge tab band hojayga. lekin abi tak uska solution nai hua hai. 4 time service kiya tabi vesa hi awaz arha hai. unko samaj nai arha hai. ab maine kya karu. hero toll free number[protected] se bat ki thi free bi kuch nai hua. sunil auto agency se liye hua hai. mera scooter itni...
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M
Manishmmt
from Rajkot, Gujarat
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Short supply

Address:Rajkot, Gujarat, 360004

Dear sir,

I have purchased hero splendor pro from jay kay automotive - rajkot [ gujarat] vide their bill no.[protected]sinv[protected] dtd.16.10.2016.

they were not provide me helmet lock with the reason of co. Not supplied them. While the helmet lock is the standard accessories, the same thing is printed in the cataloque.

Kindly find attached the attachment of the cataloqe for the same.
br...
+1 photos
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P
Poorvak Kapoor
from Unnao, Uttar Pradesh
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Hero maestro not serviced properly

Address:Lucknow, Uttar Pradesh, 226022
Website:Hero motorcycle

I got my hero maestro for service in Sun Motors, indra Nagar, lucknow.
First I was charged RS. 140 ( that I had got discounted due to knowing someone there) without my information on some engine oil head(though the engine oil was charged extra in the bill)
Second: After I took my scooty out post service the scooty stopped on the way and I had to drag it back to the service station (approx. 2-3 kms) I asked the the service man...
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Address:Begusarai, Bihar, 851122
Website:[email protected]

Dear Sir,

I had purchased a Hero Maestro Edge, bearing Invoice No[protected]SINV-8163, dtd-11/12/2015, from your Showroom.

Name of Purchaser- Sunita Kumari, W/O- Sanjeev kumar Mishra, Vill-Harpur, PO- Tilrath, Dist- Begusarai, Bihar (851122)

Chasis No-MBLJF33AAF4L06759

Engine No-JF33AAF4L10126

I paid the total amount for Registration purpose, along with all the relevant...
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D
danaby585
from Bengaluru, Karnataka
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Karizma R - Unresolved Complaint even after one year

Address:689594

I have purchased 2014 made Hero Karizma R on October 2015 from your highly esteemed dealer- Jubilee Hero, Kottayam. I purchased the bike on an offer reduction of `12, 500 rupees. I am facing serious issues like starting trouble, missing and unpredictable switching of engine while riding.

Unresolved Complaints:
1. Bike will not get started unless the choke is ON
2. Engine will get switched off on acceleration...
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G
granma
from Kodungallur, Kerala
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Hero duet scooter

Address:679503

I have purchased a hero duet scooter on 9/4/2016, witj engine no. jf 33aaggb 10617 and chassis no. mbljf 16esggb 07812. from savari motors cherpulassery (ph.[protected]

Dealers name adithya auto sales, palakkad

First month itself it has some starting problems. i have complained to savari motors service center they asked me to kick start every day. or use the chock. after 40 days one day it suddenly stopped...
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J
jainoddin
from Pune, Maharashtra
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Spare parts

Address:413001

My bike is damaged in accidents, and i want to repair it. But the showroom is showing no response. Always saying that parts are not dispatched from the company. Now what should i do they told it will take 8 days to come the parts but now 15 days gone no parts are available and they are saying what should i do parts are not delivered by the company.
I want to repair my bike as early as possible...
Please help me...
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A
Anoop Krishna Mangalagiri
from Hyderabad, Telangana
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Maestro edge (sns) spare part

Address:500082
Website:srilakshmihero.heromotocorpdealers.com/HMC/Default.aspx

I have bought maestro edge in august of 2016, at lakshmi motors, somajiguda, hyderabad.

Apart from the performance of the vehicle, the service at the work shop is worst,
Recently, the nose part of the bike has been broken and i went to the workshop for repairing the same. But they said that it cant be repaired and it should be replaced.

I said ok, and asked them to place order, it has been 10days since...
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