Hero MotoCorp Complaints & Reviews

Am purches new hero duet scoty in dhanteras 09.09.2016 stil problm in injon i just go and rise scothy above 40 speed tyer like punchar am visiteted in nearest hero shorom srasvati moters in allahabad chowk but no body rispond me how can i do this.

Kindly help me out if no one tac cait for it il camplain uper side
Shaikh mohs shahzad
Allahabad
[protected]

Dear team,

I took a glamour bike on last year, till from that time i facing many problems. I visited the existing showroom where i have taken bike. I got completed five services.. Till now my problem is not resolved. Finally i call to customer care. Since twenty days, i call many times but there is no response.

The problems which i am facing with bike.

Gear problem
Engine heating
Low mileage (Vv imp)
Chain kit problem

At the time of agreement the company has committed 80km per liter, the showroom is committed 60km per liter. Now the mileage range is 40km per liter. I fed up with your service. I expect can any responsible person will check this and take action. Till now my id is not closed for complaint.

My id
[protected]

I expect you to close this issue.

Thanks®ards
Harath
[protected]

Dear Team,
This is so hard to say that your lucknow finance team given very worst service to the consumer and undisclosed some thing. I bought a new bike for which i had already sumitted all the documents but team disbursed loan too delay and now when I came to get my RC they charged me 550/-.
Kindly get into the matter and resolve it asap.

Regards
Ravi Kumar
[protected]
[protected]@gmail.com

Hi team,

Greetings..!

This is md. shajim from pudukottai working in flipkart. and i have recently purchase hero duet (model 2016) (1st april) from krt motors - trichy. bike registraion no: tn 55 ap 2916. and now i have problem with bike regarding locker is not working properly and indicator also. i move with krt service center but they are rejected my queries. reply with annoyed, so kindly help us to clear my issue asap. or else put complaint against krt to consumer court.
Still am not satisfy with my bike regarding lock.

Hoping for your swift response.

My contact no: [protected]

I get 3 times services 4 times minor services of my splender I smart no. Up 78 ee1513 for mileage problem. But I got not proper solution for the problem now my bike is the of 45 to 47 in long rout while it must be 70 to 75. I purchesed my bike from swami motars, govind nagar kanpur nagar. And getting service in same place... this is the worst experience I have ever faced.. my contact no. is [protected]

Dear

Sir it’s my pleasure
To tell you that one of your company part is working in noida sec-8
Today given the hand over of my bike up-14 2452 i purchased from 2 –no bus stand from loni
Ghaziabad. when i gone for noida sec -8 for my 4th service
Then i given the hand over of my bike today by - 12 o clock
Then they have given a time to me take the hand over of bike at -6 o clock (2-november -2016) i got showroom at sharp - by 6

On hand over time

But i got some item is not in my bike this is not very costly, i discus for this to the counter employee, they have given response to ask from other employee, i asked same to other one also. he also told me i am not responsible.

Than instantly one of employee shouted to me see the camera, go for first floor.

Now sir my discuses only that. why i need to see your camera. when i given the bike to your company. bike all item having. but after service i am founding my two item is not available in my bike,

No one is giving the response of those two item.

As well as its my friend gift for me in my bike for look, that why i asked for this to your employment.

But no one is giving the response.
Than suddenly one of employee caught my collar, he trying to beat me but but suddenly. i run away from out side of company. because company is your property.
That s way. also i said to all kindly take my key i will be come back tomorrow. you can complete all item of bike. i will take hand over tomorrow. than which employee done the bike service today. he is saying if you leaving your bike & key for tomorrow than no one is responsible of your bike in the company.

That mean i need take uncompleted hand over forcefully from company company,

Sir its my humble request from you. hero is the big brand. we all not accepting like - your company will abuse & beat with costumer /

Today this is small theft of company with the my - bike.

Sir i want response asap...

Next i will mail you soon...

Don't forget your employee caught my collar,

I will make the police complain tomorrow surely. its very hurting to me

Thanks & regards
Amit kumar pandey
Loni (ghaziabad)

Spares Not Available of Hero Impulse
My Hero Impulse Swing Arm Collar & Bearings other related items not available in kerala. My Vehicle Not Run Now. i search this spares in all authorised spare parts showrooms. but the result is veru disappointed. they said the part no. is wrong. what i can i do ???? Please solve this problem..

Thanks and regards,
Muhammed Hashir.
[protected]

Mp11mp9995
Iss bike ko mene 03/09/2015
Ko kharida thaa -in case . Abhi 1 year se upper ho gye he
dealer dwara mujhe abhi tk RC card nhi diya gya .
Usko bolne par sahi response nhi kar rha he

Pls sir take action.

My self -Baban muwel
Mo.-[protected]

Dealer name -Dinesh
Mo.-[protected]
Divya moters Umarban dist.-dhar

Yesterday, i puchased hero mejestro from kanha motor allahabad, i notice that i feel bad experiance and caring of customer service. Despite of clearance from show room. Facing lot of problem for starting the engine. Even he not been given half or one litre petrol to reach the home. Agency staff forcely to demand tips from customer. Secondly i feel before delivery agency should check the vehicle throuly. Regards upendra kumar mishra m. No [protected]

I purchase the above model scooty from the sub deler of srikrishina automobiles, baruiopur, the authorized dealer of south 24 parganas, on 30th october, 2016. Next day i notice to dealer about some problem of this scooty and they agree regarding some manufacturing problem and wise to replace some parts when available. Why i replase the spare parts of my scooty after one day of my purchasing. Please change the scooty or replase my money emidetly.

I bought duet in jan16 and completed 3, other than that i have alao complaint for these issues, as per them it is fixed but actually not. Now i am also getting pickup issue. Initially the engine had issues which was solved.
Mileage - i get max 35 kmpl which is worst,
Body noise - at every servicing i got it fixed but after sometime it is the same again
Self start - it does not start in one stroke and also make some noise.
Pick up - the pickup has been really sad it was ok in the beginning but now it is pathetic. I cannot run after the service centre again and again.

Over all it is such a disappointment and not at all happy with the product as if i have wasted my money.

It is very poor in attending the problem in the service center. I am waiting more than two hours in the shree motors service center but they not yet attending the problem. Pls give authorization to only those who are having sufficient man power to attend the problem immediately. Don't waste the time of the customer or else don't give authorization to the dealer who are not eligible.

नमस्कार श्रीमान जी मेरा नाम प्रेम कुमार पिता का नाम गोर्धन राम है में राजस्थान के बाड़मेर जिले से हु सर मेने धन तेरस को आपकी कंपनी की बाइक खरीदी हीरो duet sir वो गाड़ी कंपनी की तरफ से गड़बड़ थी किसको पता की नई गाडी में इतनी खोट होगी सर मुझे गाड़ी ज्यो की त्यों स्टार्ट कर के दे दी हम घर लेकर आये आस पास के पडोसी गाड़ी देखने आये तो वो न तो स्टार्ट हुई और न ही उसकी किक काम कर रही थी और जब गाड़ी स्टार्ट नही हुई तो हमारे पडोसी हँसने लगे सर हमने तो नई खरीदी तो उसका अंजाम में क्यों भुगतु मेने एजेंसी वालो को फोन किया तो वे आये और मेरी बाइक को दूसरी बाइक के पीछे जोड़कर वे ले गए यही नही उनसे वो ठीक हुई ही नही और मेरी गाड़ी के पूरे पार्ट्स खोल दिये और वे पार्ट्स वापिस भी उनसे नही जुड़े तो वे वहां से हीरो के दूसरे शोरूम में ले गए और मेरे को वहां से ठीक करवा के दी एक नई गाड़ी के इतने पार्ट्स खोल देना मुझे बहुत बुरा लगा मेरे मन में आपकी कंपनी को लेकर कितनी ख्वाहिश थी वो सब चूर चूर हो गयी और वो गाड़ी न तो मुझे चेंज करके दी गयी और वो वापिस मुझे पकड़ा दी सर जी मेरे घर वालो ने मुझे नई गाड़ी के लिए पैसे दिए थे लेकिन वो तो एकदम खोटी निकली इसका इंतजाम अब में भुगत रहा हु आपके जवाब के इंतजार में प्रेम कुमार गोर्धन राम गाँव पाटोदी तहसील पचपदरा जिला बाड़मेर राजस्थान भारत [protected]

Since last one month i was followup with satpuda hero show room jalgaon maharashtra for ignitor spare part and every time this issue happen related with spare part of any vehical.. I was purchase 4 two wheelers since last 4 year periode but due to bad service by hero motor dealer we will not purchase any vehical since today..
My ignitor 2 wheeler handle lock get damage, also chain cover also not availalbe, same spare i checked at. Pune but not found
I request to hero motor service department to support in the subjected matter

Dear Sir
My name Shimbul Naz I have buy hero duet in February from two months my handle not moving properly .I have showed to service center they are say that it will work like this only . Petrol meter not working properly we put petrol on it some time it work some time not
So please provide solutions for my contact number [protected] I'm waiting for your reply we waiting for your rly

Dear sir,

I have puchased a hero splendour bike on 02.02.2016, my bike is due for its fourth service as it has run 9500 km, but when i visited m/s lakshmi hero agency situated at g. T road near khushi garden, gharaunda, karnal - 132001, they refused the servicing of bike saying that all of their sales persons & mechanics are busy in diwali sales and cannot attend any old bike servicing, they behave very rudely with me and used abusive language with me.

They even told me to complain wherever i want they will not service my bike at any cost.

Sir, i want to know that even on working days why the dealer refused my servicing, is it your company's policy to serve only new customers & forget old customer service, this type of behavior not only destroys your companys reputation but also provoke customers to file consumer plaint in cell.

Sir, if strict action is not taken against the dealer m/s lakshmi hero agency situated at g. T road near khushi garden, gharaunda, karnal - 132001, i will be forced to file a consumer complaint agaisnt hero motocorp ltd.in consumer court.

Hopeful for quick action.

Rohtash paul

[protected]

Dear hero i getting lots of problem with my new bike no is dl3sdf6394 it's only 6th month old and i got all the services of my bike from hero service center and i lost my rare tyre in just 4th month that's very bad for me and now i'm having lots of problems with my new bike like (Clutch, gearbox, chain set, average, pickup and lots of problem) even i have taken all the services from hero service center so plz tell me what do i do

Am jijesh from trivandrum, kerala. Am having issue with my cbz kl 20 f 8283, first oil leaking from engine head, i took bike to sanjo motors, parasala, kerala. They did something but problem continues. Again i gave back they told me to change oil seal and cascade and do. After that oil spread out in large amount. Again i gave bike to them, they did something and give. Problem is increased. What to do, is i need to go consumer court and all..

Dear sir,

My name is deepak kumar from lucknow i am purchase passion xpro bike from sunil auto sales (P) ltd. Lucknow hussainganj show room and service the bike from authorized service center situated at hussainganj. I regular my service but they were not satisfied me and same problem created. I service my bike from 11.10.16 and maintain the service point in job card that there is problem in my wheel is bubbling but they were never check is properly and same problem is created till date so please requested u to please worn the service center to please check the job card those points maintain were solve or not.

Dear sir / madam,

Kindly refer to my hero good-life membership no. Xxxxxxxxxxx1824. I'm sorry to put up my grievances as follows for your kind information and necessary disposal.

That, i use to service (Mostly paid services) my hero honda splendor plus motor cycle, at m/s sainath automotives, kharagpur, west bengal (Dealer code 11296) and am a bonafide member of good life since about last 10 years.

On 18.01.2016, i reached at the milestone of 35, 860 (As per the printed statement given by the dealer) and was due for 'cooker' gift. But, the same was not given by the dealer on the plea that the old scheme had been changed by the company and new scheme introduced.

However, after a prolonged period of hot discussion, they agreed to deliver the 'cooker' at the time of next servicing, on the the plea that it was out of stock at that time.

I had a paid-servicing on 11.05.16 and claimed the pre-assured gift, but the same was again denied in a similar manner.

I had my subsequent paid-servicing on 17.10.16 and claimed the same. It was again refused on the plea of introduction of new scheme.

Thus, every time, i have been deprived of my privileges which is a violation of the agreed norms of the company as reflected in the good life paper.

It is requested that the case may be viewed seriously and my legitimate claim may be honored at the earliest convenience.

Looking forward to the pleasure of hearing from your good self at the earliest convenience.

Thanking you.

Scs
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