Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated May 7, 2024
Complaints 6254
Resolved
257
Unresolved
5997
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hero MotoCorp
Customer Service Contacts

Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 279

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aliver Justin
from Hyderabad, Telangana
Report
Copy

Oil leakage from engine head of cbz, 2012 model

Address:Thiruvananthapuram, Kerala, 695504

Am jijesh from trivandrum, kerala. Am having issue with my cbz kl 20 f 8283, first oil leaking from engine head, i took bike to sanjo motors, parasala, kerala. They did something but problem continues. Again i gave back they told me to change oil seal and cascade and do. After that oil spread out in large amount. Again i gave bike to them, they did something and give. Problem is increased. What to do, is i need to go consumer court and all.....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
L
lkodeepak
from Lucknow, Uttar Pradesh
Report
Copy

Reg. service not better or satisfied

Address:Lucknow, Uttar Pradesh, 226001

Dear sir,

My name is deepak kumar from lucknow i am purchase passion xpro bike from sunil auto sales (P) ltd. Lucknow hussainganj show room and service the bike from authorized service center situated at hussainganj. I regular my service but they were not satisfied me and same problem created. I service my bike from 11.10.16 and maintain the service point in job card that there is problem in my wheel is bubbling but they were...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SCSarangi
from Kolkata, West Bengal
Report
Copy

Non-delivery of agreed gift.

Address:Paschim Medinipur, West Bengal, 721301
Website:www.goodlife.heromotocorp.com

Dear sir / madam,

Kindly refer to my hero good-life membership no. Xxxxxxxxxxx1824. I'm sorry to put up my grievances as follows for your kind information and necessary disposal.

That, i use to service (Mostly paid services) my hero honda splendor plus motor cycle, at m/s sainath automotives, kharagpur, west bengal (Dealer code 11296) and am a bonafide member of good life since about last 10 years.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nihar 123
from Baharampur, West Bengal
Report
Copy

Unavailability of motor parts

Address:Bargarh, Odisha, 768028

Dear sir

I have purchased hero duet on dt.07.03.2016. from akash motor bargarh, odisha. after one month unfortunately left side mirror broken. i have been come several time to showroom for mirror but showroom staff refused to fulfill my requirement. always they answer to me that "company haven't sent us parts". hows this possible? if company make bikes it must have parts.

O kindly looks the matter.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gagan Jammu
Report
Copy

Service

Address:Hanumangarh, Rajasthan

श्री मान जी प्रार्थी आज दिनाक[protected] को दोपहर तक़रीबन 1-30 बजे माँ baghwati मोटर पर मेरे मोटर साइकिल हीरो पैशन एक्स प्रो की सर्विस करवाने के लिए गया वह पर जॉब कार्ड बनाने वाले कार्मिक...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
L
lakhvinder singh saini
from Gajraula, Uttar Pradesh
Report
Copy

Fire battery cables after service

Address:Haridwar, Uttarakhand, 247667
Website:www.heromotocorp.com

My self lakhvinder singh i have hero dute...

Had put up my vehicle at thursday (20/10/16) for service but after service are not good coz my dute are not working properly. When i come my job after this my dute battery cable's in fire. What is this. Your engineer have no any experience that how can do a good service with battery. If i m face any mis happening who are responsible this person??? In this way hero will loss peoples...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudheeshts98
from Delhi, Delhi
Report
Copy

Regarding gear sliping

Address:Alappuzha, Kerala, 688529

Dear sir,
My bike glamour gear is slipping when we run and getting down gear. Now i had given for servicing, then know that was clutch disc is gone. Also it have showing break strukking, head light power gone when i down accilator and back side slipping in breaking time. It's km is 7280 and 4th free service done. Please clear this complaint with free of cost as a complaint is shown in starting time.
Kindly clear this complaints...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandrakant salunke
from Mumbai, Maharashtra
Report
Copy

Bad service

Address:415718

I had put up my vehicle at sunday(23/10/16) for service and spare parts.they told me to come at monday.but still monday they did not prepare my vechicle and told me to come at Tuesday. What is this.in this way Hero will loss peoples faith.when i complaint, they ignore me.still now they did 5:05they did touch my vehicle.all vehicle passout who were come after me.but still my vehicle is pending. Please do something fast...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Amravati, Maharashtra, 444601

I have purchased hero i-smart from nawander motors (Authorised dealer of hero motor corp), amravati, maharashtra after that during the time the servicing there is lower nut down the fuel chamber is fixed with m-seal now that there is oil leakage through hence again i took my vehicle to nawander motors but the company manager is not accepting his mistake. So please suggest me what to do now and how to resolve this issue......
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Manishraje
from Pune, Maharashtra
Report
Copy

About Monthly Service

Address:Nagpur, Maharashtra, 441302

Respected Sir/Madam
My full name is Manish Padmakar Charde
I have hero passion pro.. before 3 months. I was last serviced from Dehannkar hero Showroom Katol (441302).. But problem was not solved.. All problems as it is after service.. I was reported 2 to 3 times.. But no any reply from us.. Having noise from engine & suspension noise.. I m not satisfied form service.. Please reply to me as early as possible.. My mobile no is...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Piyush Piyush
Report
Copy

Replace My Hero duet

Address:313001
Website:WWW.heromotocorp.com

सर

मेरा नाम पियूष धाकड़ हे मेने दिनाक 19/10/2016 को हीरो डुएट स्कूटी उदयपुर हीरो डीलरशिप मनामा से खरीदी थी। इसके एक दिन बाद दिनांक 20/10/2016 स्कूटी चित्तौड़गढ़ में अचानक रास्ते...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shakuttippuram
from Coimbatore, Tamil Nadu
Report
Copy

Bike service

Address:Malappuram, Kerala, 679571

I visited one hero authorised centre at kuttippuram, malappuram district, kerala name as Runs motors for bike service. ..I got a bill of rs 729
.when I go through the bill I understood they are charging as by puting different caption ...already charged Rs 65 for consumables and they charge rs 61 rs as bolt, grease, etc ...general service rs 150 charged and again charged Rs 60 for chain cleaning ...if any charge other than general service...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kaka bhagi
from Noida, Uttar Pradesh
Mar 29, 2023
This thread was updated on Mar 29, 2023
Report
Copy

Duplictae spare parts

Address:143533

Sir, your dealer ganesh motor from gharota (sub dealer of b m enterprises pathankot) is running shop of spare parts with name vishkarma spare.He is using duplicate spare parts in the hero showroom so pz take the serious action against subhash. he is using duplicate spare parts in the hero showroom and he is using non branded engine oil.i have visited three times in his showroom but when i told him to use genuine oil the non branded oilhe...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
Y
Yugandhar Kombathula
from Addanki, Andhra Pradesh
Report
Copy

Servicing due

Address:Hyderabad, Andhra Pradesh, 500072

Dear Team,

I purchased a vehicle from phoenix motors private Ltd in Jan 2014.
I completed with all my free servicing and currently in due with paid servicing.

Since I am not satisfied with the quality of servicing which is provided from the dealer would like to give my vehicle for known mechanic who is an ideal individual.
But I received a phone call by the dealer by stating that would cause in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nainesh Chauhan
from Ahmedabad, Gujarat
Report
Copy

Sadguru automobile katargam surat

Address:394107

Sadguru automobile katargam surat gujrat
1 saal hua xtreme sports bike lekar har bar time se service karvata hu aur regular oil bhi badlvata hu lekin ye log service me sirf only bike wash karke de dete hai aur aur koi bhi chij maintain nahi rakhte
jhab bike nayee lee thi tab 55 ki avrage deti thi aur 5 service me engine ka avaj aata tha to fir bhi banaya nahi un logo ne 6 service me engine banaya to 42, ki milage average ho...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pankaj Vats
from Delhi, Delhi
Report
Copy

Knocking Sound Issue

Address:New Delhi, Delhi, 110041

Hello Team, it is my experience with my bike (Karizma r). I drove my bike around at 12500 km and now i am getting some knocking sound like tac tac tac when i start my bike. I visited at hero honda service center with regards to this problem as per them there is noise that come from taping. I can not understand their technical words but i ask to them to get this fixed. They tried to resolve but could not get sucess. Please let me know where...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
diliphappy
from Ranaghat, West Bengal
Report
Copy

Too Late Service

Address:Khordha, Odisha, 751030
Website:www.heromotorcorp.com

Dear Team,

I have a hero hunk bike i had ordered at BHARAT MOTORS Mancheswar Bhubaneswar - 751010 .some spare parts on 5th aug 2016 and given advance 300 rupees for the ordered but still no response and also they didnot provide the soare parts so from where i will get the same i am facing lots of problem please help me for this request.

Regards
Dilip Patra...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suvranshu
from Bahula, West Bengal
Report
Copy

Handle problem

Address:Angul, Odisha, 759107

I complain the thrice for correction of the handle.
when they are not listening i also buy a new handle from them and fix it.
Even if the new one provided by them is already bend for which when i am going to complain them, they said it is correct you are new to ride it.

so what i will do, and why i'm buying vehicle from HERO. There are also some good company.

I[censored] are not provide proper service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka, 566073
Website:www.heromotocorp.com

I given my bike for servicing on 15 Oct 2016, while taking for servicing they told bike will be given on Monday or Tuesday. When i called on Monday they told still vehicle is not ready they will give on Tuesday. Later when i called on Tuesday manager told Service technician is on leave hence Wednesday they will give the vehicle. Finally i got my vehicle on Friday 21 Oct 2016 with incomplete servicing....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Balaji T S
Report
Copy

Service

Address:682309

My bike is herohonda glamour pgmfi..
Bought in arvindh hero, tuticorin ..
.bike no TN 69 AF3890.

my bike continuously getting battery prob..electric start not work.. sometimes horn and lights not working ... I reporting all service time it not corrected. After service 1 day only electric start work.. then fail to start .am changed battery also.. now fixed amaron battery ..
Now am living in TRIPUNITHURA,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy