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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025
Complaints 6264
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257
Unresolved
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 28

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O
Omi Bhai
Apr 1, 2022
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I purchased splendor+on 12 - 1 - 22. I don't get RC and number plate yet.. no one response me.. customer care and dealer wasting my time.. state sales area manager not receive my call.. i spent a lot of time.. i suggest to those customer who think bought a hero product .. DON'T PURCHASE HERO
Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
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    S
    Shikhar Soni
    Mar 31, 2022
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    Address: Hero motor showroom bhopal near prabhat petrol pump, Madhya Pradesh

    We are buying a bike in cash but the biller is misbehaving with us using foul language
    The name of biller is Vivek vaidya
    Bhopal prabhat petrol pump branch
    Hero MotoCorp customer support has been notified about the posted complaint.
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    Dear Sir,

    Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Registered Mobile Number or VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for further assistance.

    Regards,
    Team Hero MotoCorp
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      I
      Indresh Patel
      Mar 31, 2022
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      I'm facing starting problem, gear shifting problem in glamour fi, after a km of ride it tends to stop and not start atleast for 3-4 hours.. I'm facing big problem
      Hero MotoCorp customer support has been notified about the posted complaint.
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      Dear Sir,

      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

      Regards,
      Team Hero MotoCorp
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        N
        Nandikesh Padte
        Mar 31, 2022
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        Address: delhi

        Product and management is pathetic, very bad experience with hero moto corp company, also review is bad in the market. This company is fraud and also the loss its status in the market, not a value for money. i think this company should shut down. company reputation is trash by Mr. Munjal should give resignation from the post.
        Hero MotoCorp customer support has been notified about the posted complaint.
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        Dear Sir,

        We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Email Id, Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

        Regards,
        Team Hero MotoCorp
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          S
          Sibin.p998
          Mar 30, 2022
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          I purchased a Hero Xtreme 160R bike on March 18 from Pavizham associate Payyanur, Kannur, Kerala I had the worst experience after purchasing the vehicle. The vehicle is having an oil leakage issue, so i put forward a complaint to the showroom at Payyanur to resolve that . As per my request the mechanic came and they told me the issue is resolved. But then the same issue occurs again ( oil leakage issue did not get resolved even after the service was done by the mechanic). So i went directly to the main showroom at Kannur after filing a complaint, still the issue didn't get resolved
          +2 photos
          Hero MotoCorp customer support has been notified about the posted complaint.
          View replies
          Dear Sir,

          Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

          Regards,
          Team Hero MotoCorp
          Reply
          Sibin.p998's [Complaint's author] reply, Apr 7, 2022
          After all this causes a lot of expenses to me. So I need 5 full free services that includes oil and other maintenance without any cost.

          mob number : 9400128760
          vehicle number : KL 86 A 3491
          Dear Sir,

          Thanks for providing your details. With respect to your complaint[protected] raised via HO is in the process and it will be resolved at the earliest.

          Regards,
          Team Hero MotoCorp
          Reply
          Sibin.p998's [Complaint's author] reply, Apr 8, 2022
          After all this causes a lot of expenses to me. So I need 5 full free services that includes oil and other maintenance without any cost.
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            H
            Husain Jawadwala
            Mar 30, 2022
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            Delivery issue

            Address: Lal baug mumbai

            We booked the bike xpulse200 4v on 11/03/22 and the dealer gave time for delivery between 10 to 15 days.but not its been 21 day and bike has not been delivered to me and I am not getting any proper detail about the bike....
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            D
            Dipu Sahoo
            from Bhubaneswar, Odisha
            Mar 30, 2022
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            Address: Bhubaneswar

            Bike Brek issue from starting
            Hero MotoCorp customer support has been notified about the posted complaint.
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            Dear Sir,

            We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

            Regards,
            Team Hero MotoCorp
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              R
              Rajender@110042
              from Delhi, Delhi
              Mar 29, 2022
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              Address: C-5/31, Shahbad dairy delhi

              Tha
              Heromotocorp
              Teams, India,
              Delhi,
              Sir, your service station is metro motors rethala, Rohini, Delhi, this service station foruding costumes/missbhveer, my bike no. Dl11St 2415, repair amount is pay not is Parth install my bike, ingan Oil cheeting/ parths exter amount given, manager is include this 420, my ingan is demige, this service station,
              Please urgently action my complaint,
              Thank you

              Mobile no [protected] rajender kanojia
              +1 photos
              Hero MotoCorp customer support has been notified about the posted complaint.
              Mar 29, 2022
              Updated by Rajender@110042               Hero MotoCorp company is not respons, cell, talk meeting,

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                S
                Sourish Meryson
                Mar 29, 2022
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                Address: Kolkata

                Facing underpower and sudden start off issue in my 4 months old BSVI Glamour. Hero workshop checked this issue but issue is not resolved.
                Plz help me.
                Regards,
                Sourish Chatterjee
                Kolkata
                sourish.[protected]@gmail.com
                Hero MotoCorp customer support has been notified about the posted complaint.
                View replies
                Dear Sir,

                Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                Regards,
                Team Hero MotoCorp
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                  A
                  abdul safi shaikh
                  Mar 29, 2022
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                  Address: Asalpha Ghatkopar West

                  I have purchased my new hero xpulse 4v on jan 2022
                  On 19th March my bike engine start making some sound
                  So I have given my bike at hero fort point mahalaxmi service centre on 19th March 2022
                  From then onwards there have been no response from hero that when my bike work will be completed and they will give me my bike
                  Everytime they say that we have ordered some parts but have received and don't know the exact time for the same
                  Replace my engine with a new one
                  And give my bike by tomorrow itself
                  I m not expecting it from hero
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  View replies
                  Dear Sir,

                  Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                  Regards,
                  Team Hero MotoCorp
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                    C
                    Customer2922
                    from Jaipatna, Odisha
                    Mar 29, 2022
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                    Address: सेठी मोटर्स फागी, जयपुर रोड 303005

                    हेलो सर / मैम
                    में हीरो मोटोकॉर्प का पिछले 7 8 साल से एक सदस्य हु,
                    मेने अभी भी BS6 बाइक ली ह, जिसकी सर्विस में कंपनी में ही करवा रहा हु, में आप को ये बताना चाहता हूं कि मेरी गाड़ी में बैरल का ऑइल डाला गया है। डिब्बा बन्द नही डाला गया है, मेरी पिछली गाड़ी में भी बैरल का ही डाला जा रहा है। पैसे भी रेट से ज्यादा लिया जा रहा है।
                    मेरी गाड़ी का फ्यूल पम्प खराब हो गया था, जिसकी मेरे को वारंटी नही दी गयी बल्कि बदलने के 3000 दिये गए। बिल भी नही दिया गया।
                    इनका ग्राहक के प्रति व्यवहार बिल्कुल भी अच्छा नही है। कभी कभी ग्राहक से गाली गलौज भी कर लेते है।
                    आप इस पर संघ्याण ले।

                    आप एक लोकल ग्राहक बनकर यहाँ आये और पूरे मामले की जानकारी ले
                    मेरी सूचना गुप्त रखी जाए
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    View replies
                    Dear Sir,

                    We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
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                      S
                      Sankalpsanskari
                      from Shivpuri, Madhya Pradesh
                      Mar 28, 2022
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                      मेरे द्वारा पहले भी शिकायत की गई थी लेकिन शोरूम द्वारा ये बोलकर बात खतम कर दी गई की मैंने सर्विस लेट करवाई है, लेकिन जब समय पर सर्विस करवाई गई थी तब भी बैटरी की शिकायत थी लेकिन कोई मानता ही नहीं है।स्टार्टिंग से ही प्रोब्लम है और अब जब समय निकल गया तब बैटरी को खराब बता दिया, , , में कंज्यूमर फॉर्म में शिकायत करूंगा,
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      View replies
                      Dear Sir,

                      Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
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                        S
                        [email protected]
                        Mar 27, 2022
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                        I have availed a personal loan and I have repaid it fully on 31 January 2022. However February and March EMI still got deducted and they are not reachable on call and not at all responding to my emails
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        View replies
                        Dear Sir,

                        Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                        Regards,
                        Team Hero MotoCorp
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                          S
                          Sankalpsanskari
                          from Shivpuri, Madhya Pradesh
                          Mar 26, 2022
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                          Address: Gurudwara road purani shivpuri

                          I purchased bike from showroom 26.08.20जब तक फ्री सर्विस थी तब किसी ने नहीं बताया की बैटरी खराब है अब जब फ्री सर्विस खतम हो गई तब बताया बैटरी खराब है, सुरू से ही बैटरी की प्रोब्लम है बाइक मैं, ये बहुत गलत है नई बाइक की बैटरी खराब है और रिप्लेस भी नही कर रहे हैं
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir,

                          Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                          Regards,
                          Team Hero MotoCorp
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                            G
                            gaurav belal
                            Mar 25, 2022
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                            Address: Uttarakhand khatima

                            Hello,
                            Dear sir, I bag to say that I have bought hero pleasure new mobile scooter in Dec 2020 and due to some problem I haven't done service criteria of 15 month of 5 service but I have done 3 services in due months and I got a problem and still the service centre or agency just giving the excuse and fake really fake for a urban areas ... sir my point is just that to be trusted because we all like hero but if we buy any vehicle then after that why your behavior is change ur terms and conditions is change you should trust tell it before of purchase I got problem that's why I wrought a text msg ... just it but my personal view hero is not trusted as comparison to other companies
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            View replies
                            Dear Sir,

                            Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                            Regards,
                            Team Hero MotoCorp
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                              R
                              Rajasingh Khurana
                              Mar 25, 2022
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                              Address: Naraina

                              Sir, i made service on 23.2.2022, k.k.auto Narana, where my Plug hasbeen changed by the macnic, when i face a problem i again go on 25.02.2022, he will change my plug and take 100 Rs. for Plug change, when i argu they said go to hell, gate out

                              the person name is Rahul, Mukul and others

                              Rahul No is [protected], [protected]
                              +1 photos
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              View replies
                              Dear Sir,

                              We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Bike Model Name with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                              Regards,
                              Team Hero MotoCorp
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                                M
                                Mkgang
                                from Baheri, Uttar Pradesh
                                Mar 25, 2022
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                                Please sir Suggested Against Shift Supervisor Service Bike not Working Numbers By Bike Service
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                View replies
                                Dear Sir,

                                Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Registered Mobile Number or VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com for further assistance.

                                Regards,
                                Team Hero MotoCorp
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                                  N
                                  Nagesh Pachbhai
                                  Mar 25, 2022
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                                  Address: Ambajogai Ta- Ambajogai, Dist - Beed

                                  My Hero Passion Pro car I have been servicing at the showroom outlet for the last two-three years. But my car's front wheel tire wheel alignment problem has not been fixed yet and my car's front tire is getting damaged by rubbing against the front bar. Even mentioning the problem in the job card did not solve my car problem. So I am requesting you for further help.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sir,

                                  Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                                  Regards,
                                  Team Hero MotoCorp
                                  Reply
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                                    M
                                    Mahidhar yeruva
                                    from Markapur, Andhra Pradesh
                                    Mar 23, 2022
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                                    Address: Markapur

                                    Hi,
                                    Sir
                                    I am siva prasad reddy
                                    From markapur,
                                    Yesterday i want visit u r showromm my bike x pulse 200 of raiding bike, visit in u r show room 2 nd service 3176 km reading engiol oil changer and aslo giving a bill, engin temperature heavly heating but not responing MARKAPUR HERO SHOWROOM, don’t response plz take action

                                    Your sincelrly
                                    Yerva siva prasad reddy
                                    Mobile : [protected]
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Sir,

                                    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                    Regards,
                                    Team Hero MotoCorp
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                                      R
                                      Rajanigandha Deshmukh
                                      Mar 23, 2022
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                                      New pleasure not able to start

                                      Address: Satara

                                      I purchased new pleasure platinum from authorised dealer in satara on 6 March 2022, and on 22 March the vehicle refuses to start with self mode or kick start, if you pay such a huge amount for purchase and that thing starts giving you problem in 15 to 20 days, how would you feel...
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