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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026
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Hero MotoCorp reviews & complaints page 34

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R
Rajni Kant Singh
from Kolkata, West Bengal
Jan 28, 2022
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Address: C/O-Rajni Kant Singh, Salimpur Ahra, Behind RBI, Near Shanti Vishar Appartment

Dear sir,
I have given my Bike BR01BJ1512 on dt 27th Jan 22 at Service Center S P Verma Road, Patna, Receiver of Bike has Given Estimate Approx 7000 with Annual Service Pack 2 and Told You may Receive Some discount on this amt also.

When I have visited at Service center then he has given bill of total Amt 7558+666=8224.

I have explain my earlier discussion about estimate rate to manage but he has not agreed and told me it is my mistake to listen.

Request to you plz chek why wrong update given by Service Center and whyn't manager verified with his Staff.

Hoping for your kind Support.

Regards
Rajni Kant Singh
[protected]
Hero MotoCorp customer support has been notified about the posted complaint.
Jan 28, 2022
Updated by Rajni Kant Singh
Dear sir,
I have given my Bike BR01BJ1512 on dt 27th Jan 22 at Service Center S P Verma Road, Patna, Receiver of Bike has Given Estimate Approx 7000 with Annual Service Pack 2 and Told You may Receive Some discount on this amt also.

When I have visited at Service center then he has given bill of total Amt 7558+666=8224.

I have explain my earlier discussion about estimate rate to manage but he has not agreed and told me it is my mistake to listen.

Request to you plz chek why wrong update given by Service Center and whyn't manager verified with his Staff.

Hoping for your kind Support.
Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number, Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp
Dear sir,
Still not resolve my issue. I have visited at Service center on dt 29th Jan but still not provide the solution.
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    J
    Jp bhai
    Jan 28, 2022
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    Address: Sohna agency (Auto Link) Gurugaon

    Bike engein m awaaz aarhi h aur koi complain nhi le rha hai. Bola ja rha ki engein m koi kami hogi toh charge lagega but abhi toh bike ko one year bhi complete nhi huaa firr warranty kaha gayi...? I am not setisfied with it
    Thank you for this ghatiya service. 😠
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Registered Mobile Number or VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for further assistance.

    Regards,
    Team Hero MotoCorp
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      A
      Ayanu
      from Patna, Bihar
      Jan 25, 2022
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      ग्लैमर बाइक सर्विस के दौरान जो पार्ट चेंज नही करना चाहिए वो भी किया गया जबकि मेरी बाइक अभी दो साल पुरानी है और मात्र9785 किलोमीटर चली है।
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help you further.

      Regards,
      Team Hero MotoCorp
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        D
        Deep Yaduvanshi
        Jan 25, 2022
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        Address: Gurgaon ,sec 92 hr
        Website: [email protected]

        Scooty engine dead in 2 years and not give warranty
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

        Regards,
        Team Hero MotoCorp
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          A
          Aman Gambher
          Jan 25, 2022
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          Address: Deoband

          I have buy new bike. Company provide 5 free services. I have taken 3 services but now company not provide my 2 balance services.

          I requested you to kindly do need ful response
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

          Regards,
          Team Hero MotoCorp
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            B
            bhola37348
            Jan 25, 2022
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            Address: mandi dabwali

            I bought new Splendor bike on after riding few kilometers I came to know that bike is giving missing pumps while riding and suddenly stops. After first incident I visited to the dealership and asked about them for the problem but they said that it will be fine after first service. After riding few more kilometers and and facing the same problem during that time, I visited workshop fir first service and said them to solve the problem. On the same day they delivered the vehicle after service and said that vehicle is OK now but while riding to my village and crossing the vehicles same problem arised and this time I just saved my life by towing the bike with my hand to other side of the road as big truck was coming from behind and at that time bike was stopped in middle of the road. At the same moment I called to the manager (Surender) and told him about the incident, he assured to resolve the problem again and asked me to take the vehicle on the workshop on next day. As communicated, i visited the workshop on next day with vehicle and asked them to solve the issue and that time they said that there is a problem of RPM and they are solving it with the machine and later they hand over the vehicle to me, but till date I am facing the same problem and and risking my life everyday while riding the bike, because I am a middle class person and hardly own a bike means that dealer will harrass me like that and will not solve the problem. Same problem is facing by one of my friend Rohtash Godara in his new bike and he is also suffering fro mthis pain.
            You are hereby kindly requested to please look into the matter and do the needful so that I can have a good vehicle.
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

            Regards,
            Team Hero MotoCorp
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              S
              Sengnan
              Jan 22, 2022
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              Address: Dudnoi, Goalpara assam

              Till now its going to be three weeks till now I didn't get my number plate, why its take too long for number plate.
              We buy bike not for to keeps at home only we buy for our daily works.
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

              Regards,
              Team Hero MotoCorp
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                H
                Hafeez Khans
                Jan 22, 2022
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                Regarding fuel pump warranty issue

                Address: Hindaun city

                We purchage a hero honda deluxe bike in May 2021. Now bike's fuel pump fuel pump in warranty peeoiod.but service center charged fuel pump prices 2574/-
                Please solve this issue
                Regards...
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                V
                Vijay564
                Jan 21, 2022
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                Address: No.Q-80 police quarters sirsi circle, Chamarajpet Mysore Road

                I'm from BENGALURU. Since 6 years I'm running Hero Passion Xpro bike. I bought this from Max Motors Rajkumar Road BENGALURU. Every time I'm facing bad service from this dealer. They won't service correctly. They only look to change the parts unnecessarily for making money
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

                Regards,
                Team Hero MotoCorp
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                  P
                  Prakash5797
                  from SRIKAKULAM, Andhra Pradesh
                  Jan 21, 2022
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                  Recently had my bike servicing in palakonda hero showroom on December 28, I told him about the bike complaints but did not resolve them. The engine automatically stops when closing the clutch and brake while the bike is running. and readings and service instructions are not adjusted, And bike front area plastic screws are not fixing
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                  Regards,
                  Team Hero MotoCorp
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                    P
                    pspurusoth007
                    from Medavakkam, Tamil Nadu
                    Jan 21, 2022
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                    I have booked hero xpulse 200 4V at southernhero showroom medavakkam, During the booking I have choosen bike colour white and blue, waited one month after one month showroom people said red colour only available sir if you need white you have to wait another 2 months, so i accepted the red colour, now they are telling it was pending with RTO APPROVAL, if you don't want wait please cancel the bike we will return amount by check, this is way of handling customer,

                    Already two month gone still waiting for delivery,

                    Already i have registered a complaint with hero they simply forwarded the complaint to showroom again the same show room people contacted and closed the ticket without delivering bike, i have paid 80 percentage of money in advance,
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Bike Model Name with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
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                      P
                      Pukar Singh
                      Jan 20, 2022
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                      Address: Mohania

                      200r parts are not available in market
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
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                        K
                        Karan_Ahuja555
                        from Gandhidham, Gujarat
                        Jan 19, 2022
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                        Address: GANDHIDHAM

                        REG NO: GJ12EH4076
                        VIN NO : MBLHAW142L5K88471

                        Dear Hero Motocorp Team,

                        Hereby I Vishnu Ahuja Want To Complaint Against Hero Service Gandhidham Branch Workshop Manager & Whole Team Due To His Poor Pathetic Service Regarding My New Bike Facing Issue In Self Start, Kick Start Issue & Many Other Minor Problems Brake Chain Whenever I Give Vehicle I Am Not Satisfied With this 3rd Class Service, , its just 10th month running & facing such issues 1 whole year also not complete

                        Is this vehicle & products’ you are making ?? go & learn some ethics about business & product’s from your competitor HONDA

                        I Need Proper Attention & Service.

                        I PURCHASE VEHICLE IN CASH NOT CHARITY

                        Recently 3 Times Visit In Service Center But No Find Any Solution Also they Taught Me How To Ride Vehicle, Like Seriously ??

                        In Short I Need My Vehicle In Perfect Condition I Don’t Want That My Father Face Such Issue in daily basis Due To Your Poor Service, Product & Quality Management

                        Better Take Strict Action On This & Update Me On Immediate Basis Or Else I Have To Complaint Higher Authority

                        Regards

                        Ahuja
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        Sorry to hear that. With respect to your complaint[protected] raised via dealer is in the process and it will be resolved at the earliest.

                        Regards,
                        Team Hero MotoCorp
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                          I
                          Itrik Kumar
                          from Gwalior, Madhya Pradesh
                          Jan 18, 2022
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                          Address: Duggar Hero MotoCorp Khadwa

                          I Bought My Xtreme 200r On 19 Sept After Not Even A Year Engine Issues Occured Bike Was At Patwa Hero Indore For 2 1/2 Mnths Then 6 Mnth Later Bike Disk Plate Changes Costed Me About 8-9K Then Today I'm At Duggar Hero Khadwa Again Cause My Bike Stopped 40kms Away Yesterday At 11 PM Now This Morning Me And My Father Towed My Bike To Duggar Hero Khandwa... We Just Got Fed Up With This Hero Product... Need A Justifying Solution Soon From Hero's Side..
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer showroom name and state on app.[protected]@heromotocorp.com to help you further.

                          Regards,
                          Team Hero MotoCorp
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                            S
                            Shiv_1506
                            from Dadri, Uttar Pradesh
                            Jan 18, 2022
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                            This is my third visit to the service agency of hero motor Corp for the third service and the servicing charge is too much high even the paid service cost less than their free service the servicing cost is 890 and my bike is running fine and there is no problem but the service center is adding unnecessary things I don't know why
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                            Regards,
                            Team Hero MotoCorp
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                              R
                              Rajanchauhan
                              Jan 13, 2022
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                              Bad quality of parts in new vehicle
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                              Regards,
                              Team Hero MotoCorp
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                                S
                                Srinuvasvb
                                from Kakinada, Andhra Pradesh
                                Jan 12, 2022
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                                Address: Ramanayyapeta Kakinada

                                I'm having the Scotty Pluser plus. Thus is second time to face problem in service garage hero show room. They are not servicing the vehicle properly. After servicing the scooter will not be self start I'm also intimate the service manager of garage. Along with submitting online complaint
                                .thank you
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help you further.

                                Regards,
                                Team Hero MotoCorp
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                                  D
                                  Dinesh Vaishnav 1
                                  from Jalore, Rajasthan
                                  Jan 11, 2022
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                                  Address: Jalore

                                  Sir,
                                  Mene HF Deluxe BS6 new model Sarda Motor Jalore se Purchase ki Thi, Meri 1st and 2nd service ho gae he and 3rd service due he. Lekin meri Bike ke engine se oil nikal rha he or pure engine par oil se dust ho rhi he. bike ko liye hue abhi 5 month hi huye he etne jaldi bike se oil nikalana mere bike ke liye kharab he
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Sep 11, 2022
                                  Updated by Dinesh Vaishnav 1
                                  Bad quality new bike bs6 model I want refund
                                  Dear Sir,

                                  Kindly share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com to help you further.

                                  Regards,
                                  Team Hero MotoCorp
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                                    B
                                    Bhakta Vatsala
                                    from Bengaluru, Karnataka
                                    Jan 11, 2022
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                                    Complaint on Sai Motors Bangalore

                                    Address: #792, 9th cross triveni road, Yeshwanthpur

                                    [protected]@heromotocorp.com

                                    Dear Team,
                                    My name is Bhakta Vatsala from Bangalore and this mail is regarding a complaint on Sai Motors (Peenya, Bangalore). My Story goes on like this; I bought a new bike from Sai Motors (Mathikere Branch, Bangalore) on 1st Week of October 2021 (Bike No KA04 KF 9457) and just after 2 weeks after the purchase on 16th October 2021 the worst thing happened to my bike, a truck hit my bike...
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                                    R
                                    Rahul143@
                                    from Noida, Uttar Pradesh
                                    Jan 10, 2022
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                                    Address: Noida

                                    Dear sir my name is shashank tripathi I have taken by finance from your company but noc still not received pls provide my noc asasp. My bike number is UP16BC4037
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                    Regards,
                                    Team Hero MotoCorp
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