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Hero MotoCorp Complaints & Reviews

www.heromotocorp.com/en-in

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Updated: Feb 11, 2026

Complaints 6267

Resolved

257

Unresolved

6010

Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Hero MotoCorp reviews & complaints page 38

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Address: Chennai

My vehicle is Hero Xtream 200 S. I am facing engine noise issues and self start issues on my vehicle at 10030 Km. So I have given the vehicle to the Southern Motorcycles showroom(Hero Authories service center) and they have created the JOB Card and given estimated time to ready the vehicle 30 Nov 2021 and estimated cost is also 600. After one day I called the service center Manager around 5 Pm to check whether my vehicle was ready or not. At that time only they give the answer as your vehicle is not ready and it will cost around 5000+Rs
With in 10000 Kms I have already spend 4000+ again they asking 5000+ to fix the engine noice and selfstart issue.
Could you provide a better solution. Hope you will help us.

Hero MotoCorp customer support has been notified about the posted complaint.

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

RameshKhan's [Complaint's author] reply, Dec 14, 2021

My vehicle number is TN 19 AM 6278 and Dealer Name -Southern Motorcycles Hero Authorised Dealer

HeroMotoCorp

from Delhi, Delhi

Dec 23, 2021

Dear Sir,

Thanks for providing your details. With respect to your complaint[protected], our team has connected and updated you on this. We request you to contact your Hero MotoCorp dealer for further support.

Regards,
Team Hero MotoCorp

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Address: Saraswathy Nagar,Thirumullaivoyal

On 10/12/21 I paid an amount of Rs 5500 as booking amount to buy pleasure plus at Srihari Automobiles, Thirumullaivoyal. Mrs Saranya finance executive from IDFC discussed about finance for Rs 72000 at 10.5% for 24 months. After offering 5000Rs as offer. She detailed EMI as 3779 per month but checking for online emi revealed the EMI to be 3364. Smelling fishy we went on 11/12/21 to cancel and reimburse the entire amount. Though we talked for so many hours entire Hero team was talking badly and rubbish and only paid Rs 5000. They retained the amount of Rs 500 since we paid totally Rs 5500. Kindly do the necessary action. Attached herewith are the proofs.

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

We want to make sure this is taken care of! Kindly share your Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: Telangana

Power problems. Batery is no getting charged with bike engine. Several times batery changed, but still problem not solved.

Nearby dealer not responding for service.

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Registered Mobile Number or VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for further assistance.

Regards,
Team Hero MotoCorp

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Address: Lucknow

I have purchased bike from p5 motors lucknow they have given me old battery battery gone in 5 months pls take action on it

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Bike Model Name with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: ग्राम करनपुर पोस्ट पुठरी फर्रुखाबाद 207501

मेरा नाम श्यामपाल सिंह निवासी ग्राम करनपुर पुठरी जिला फर्रुखाबाद स्टेट उत्तर प्रदेश से हूँ | महोदय हमने एक मोटर साइकिल हीरो सुपर स्पलेन्डर 125 cc दिनाँक 21/11/2021 को अंशुल एजेंसी मोहम्मदबाद फर्रुखाबाद से खरीदी थी | मेरे द्वारा खरीदी गई बाइक मे इंजन के की परत से ऑइल या रहा है जिसको मैंने एजेंसी पर दिखाया जिसकी एजेंसी बालों ने रिपेयरिंग कि और ऑइल को बंद किया | उसके दूसरे दिन ऑइल फिर भी आ रहा है | महोदय मेरा कहना है कि जब हमने एक नई बाइक ली है तो उसको आए दिन हमको एंजेसी लेकर क्यू जाना पड़ रहा है | महोदय मेरी बाइक को जल्द से जल्द ठीक कराने कि क्रपा करे अन्यथा मेरे द्वारा इस बाइक कि एक भी किस्त नहीं भारी जाएगी | जब तक बाइक ठीक नहीं हो जाती है, और न ही लेट पेमेंट भरूँगा |

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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I bought Hero Passion pro BS6 model bike on 27.01.2021 with reg.no.PY-01 CX 3866 in Easwari autobiles private Ltd Pondicherry. On my first service I complaint the bike engine stops frequently but the service center jay bharat Pondicherry answered this is company defect not from us. After 3 services nowadays I am facing very much problems by engine stops frequently and last service they changed auto switch etc but the problem was not solved. I am a middle class common man from this Republic of Nation and not much money to legally fight against coporate like Hero. So please help me to resolve this problem immediately otherwise I think my fate is this by buying bike from Hero.

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

We highly regret the inconvenience caused. Kindly share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

cassyravi74's [Complaint's author] reply, Dec 15, 2021

Mobile No. 9994489734
VIN PY-01 CX 3866

HeroMotoCorp

from Delhi, Delhi

Dec 23, 2021

Dear Sir,

Thanks for providing your details. We have noted your complaint[protected]. We will get back to you shortly.

Regards,
Team Hero MotoCorp

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Address: Looniyawas jaipur

Meri bike 4672km chali hai miter khrab ho gya service chenter bale bhi dhyan nhi de rhe hai her 4service hi Hui hai abhi Roz bhana bna ke talk determine hai

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Registered Mobile Number or VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for further assistance.

Regards,
Team Hero MotoCorp

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Address: 27.nachiappa street. Fort. Erode

Continue bike off just 4 month bike I'm not happy please Exchange in bike

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

We can totally feel your disappointment. Kindly help us with your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com & we shall give our best to resolve this issue.

Regards,
Team Hero MotoCorp

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I have purchased hero splendor plus i3s bike in 2018. And only after 2 years bike started to get in troble. Bikes handle starts loosing and begin to do various sounds, Bike cluch an kick was jammed, battry was loosing their charging rapidly.I tells this problems to showroom with bike servicing but problems still connected with bike.

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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My Bike no is UP70 FP 7929, I bought from Saraswati Motors Prayagraj on 18th Feb 2021, i am facing problems from engine whenever i visit Saraswati motors they answered this is Company defect not from us. Today i received bike from Saraswati motors which was dropped there for service and repairing by tomorrow. today when i asked for Handle repair from shocker then service staff says that we won't repair it you have to visit outsider shops. and its company defect not our. i again asked to claim from insurance but they denied and said there no person for claim department (insurance was done by Saraswati Motors)

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

Apologies for the inconvenience. With respect to your complaint[protected] raised via dealer, we request you to contact your Hero MotoCorp dealer for further assistance.

Regards,
Team Hero MotoCorp

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Address: Fortpoint automotive mahalaxmi branch

I have hero joyride service card
Due to no reminder no intimation from company clients for completing service for bike I have lost my 1 free service .
Please do the needful.
[protected]
[protected]@gmail.com

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: Lawan Dausa Rajasthan

Meri bike pichle 15 days se showroom pr khadi hai, lekin uski motor change nhi hui hai. (Lawan Dausa )

Hero MotoCorp customer support has been notified about the posted complaint.

Dec 07, 2021

Updated by Mamata Saini Meri bike pichle 15 days se showroom pr khadi hai, lekin uski motor change nhi hui hai

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

We never intend to let you down! We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: Ground Floor, Karad - Chiplun Rd, Government Dairy Colony, Kherdi MIDC, Kherdi, Maharashtra 415604

I brought passion pro bs6 bike from kokan motors chiplun ratnagiri on 14 nov 2021. Today it has completed 20 days. but after buying this bike only in 4-5 days there has self starter problem. When i brought this bike i had completed transation fully. So i want from you that you solve this self started problem of my bike either i want new bike from you.

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: Vill and post Sedha, Teh Dhampur, Dist Bijnor

I am mayank kumar. I bought a i3s splendar plus black bike on 24th march 2021 . My complain about tha bike is, the engine of bike is sounding very sharp . The engine of bike has damaged. Please i want a new bike by exchanging that bike. Suggest me the procedure... Please help me... 🙏🙏

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

We regret the inconvenience caused to you. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Iam yagnabalaji from Guntur. I buyed a bike in my town in the past 7months. So for every free service they are not rectifing my problem . After making the service a new complaint well arising now I complete 3 service till now I already make 2complaint to heromoto corp, after complaint they are respondi and make some work but they work repalce the damaged part it's already month for my 3rd service.. but still they won't replace the part which is damaged... When I call to service station members they say they won't get the part ect ect...
My bike details
VIN. number :- MBLKCU024MHA01560

MOBILE NUMBER :- [protected].
Alternate number :- [protected]
Please respond to my complaint..

Feb 15, 2024

Complaint marked as Resolved

Hero MotoCorp customer support has been notified about the posted complaint.

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Door.no.2,1st block,, Police quarters,near dsp bangalow,railway station

I have purchased hero splendor+ at april 2021 ...still upto date 11, 895kms done ...Facing an many problems in bike.self start is not working properly.sudden off in running condition...whether hero motocorp is buying genunie spares parts or i dnt know...i should high light one thing about battery within 8 months i hav charged my battery three times ..getting worst opinion on you Heromotocorp...tooo bad..

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: Rithala, rohini, Delhi

Sir,
I am your very old customer, but this time facing problems due to autocractic attitude of staff of Metro Motors, Rithala, Rohini, Delhi. On 29.11.2021, I handed over my BIKE for regular service. On 30.11.2021, I noticed that all the four indicators of Bike not working, I visited there twice of time but they are not ready to spare time to rectify the fault.
In hope of justice, I request you to direct them to attend and rectify the fault at the earliest.
SANJEEV VALECHA
[protected]
[protected]@gmail.com

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: Aali Village, Sarita Vihar, New Delhi 110076

Website: www.consumercomplaints.in/new_complaint

Hi Team,
I purchase the new hero scooter Destini 125 (LX) CANDY BLAZING RED and registration date is[protected].
I was facing self start from last one month then i gone to service center Mohan cooperative area. (Singla Agencies - Hero MotoCorp · RZ A1, Pul Pehlad Pur, MB Rd, Tajpur Pahari Badarpur New Delhi - 110044 · [protected]) and reported to eng. and he told me that this is the battery issue and he has taken the battery...

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Dear Sir,

Please arrange to provide a duplicate invoice for my Hero Xtreme with the following details as the present dealer at Mehrauli Road
Gurugram - 122001 is not willing to provide the same. The duplicate invoice is required to transfer my vehicle registration from Gurugram (HR26) to Karnataka (KA51) and the original invoice is lost during transit. I am attaching herewith the RC for your ready reference.

Name: Prasenjit Das
Model: CBZ Xtreme
Reg No: HR26CB7494
Engine No: KC12EEDGH04960
Chassis No: MBLKC12EHDGH03901
Date of purchase: 05.09.2013
Purchased from M/s Autoneeds - Hero MotoCorp, No 501/2
Mehrauli Road, Gurugram - 122001
An early response with regard to the above is appreciated.
Regards,
PRASENJIT DAS,
Mobile No: [protected]
Email Id: [protected]@gmail.com

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

We highly regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

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Address: KANHAIYA MOTARAS ,SONBARSA BAZAR,GORAKHPUR UP

Shashi shekhar mishra
add- kushmahi bazar gorakhpur 273002
up
[protected]

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HeroMotoCorp

from Delhi, Delhi

Dec 13, 2021

Dear Sir,

We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) and Bike Model Name on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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