Hero MotoCorp Complaints & Reviews

Hi sir hero passion pro bike oil leakage no of times I am complain in service center but they are not resolve my problem and they charge high amount for service so please take action against them thanking you sir

Details: Nizamabad, Sri sai durga service center kanteshwar

I purchased Splendor+ on 10th December 2020 (AP39HA8221).

I noticed that my bike stops suddenly while on ride, and I brought this to the notice of the service center during my free services. Till date the issue has not been solved and the service center did not respond well.

Name of the service center is "Associated auto service pvt ltd, Guntur".

The dates of services are 1st February 2021, 6th May 2021 and 10th August 2021. In all the services I pointed out that my bike suddenly stops while on ride but could not get any solution.

Regards
P Raghava Reddy
AP39HA8221
Mobile No. [protected]

Dear Sir,
I have purchased a new vehicle Hero Glamour X tech vechicle no. ( DL3SEW0794) from Pashupati Motors Adhchini, New Delhi on dt. 4.8.2021. the bike problem is current missing ( stop engine ) on the way as well as in neutral . in this regard i have lounge a complaint to Hero Motocorp complaint no. TXN2-G8FQVDZ. I have given the bike to the ARC service Centre Okhla on Thursday (30.09.2021) to solve the problem after discussion with Mr. Dipak Dixit Hero Motocorp representative . But till date I have not found its proper solution regarding this and problem is still same in my bike.

I request to you kindly take a proper action by Hero Motocorp for resolving the issue in my bike.

Regards,
Chandra Bhushan Jha
Contact No. [protected]

सेवा में,

श्रीमान शाखा प्रबंधक महोदय जी,

विषय :- बाइक से संबंधित शिकायत हेतु।

Bike No :- HR20AT4406
Manufacturing Date :- 07/2021
Chassis No :- MBLHAW142MGG09594
Engine No :- HA11ESMGG08972

सविनय निवेदन यह है कि मैं प्रदीप कुमार V.P.O. Ladwa Diss. & Teh. Hisar का रहने वाला हूँ। मैंने दिनांक 17.08.2021 को Hero HF Deluxe BS6 Self Start Alloy Wheel Grey Black Hero Agency Choudhary Automobiles Opp. Vidyut Nagar, Delhi Road, Hisar-125001 से बाइक Purchased की थी।

सर मुझे ये बाइक लिए हुए 2 महीने हुए है लेकिन इन 2 महीनों में मेरी बाइक में काफी समस्या आयी है। जब मैं बाइक स्टार्ट करता हूँ तो वो स्टार्ट नहीं होती मैंने Self और Kick से भी बाइक Start करने की कोशिश की लेकिन मैं बहुत बार बाइक स्टार्ट करने में असमर्थ रहा। Switch on करने पर भी इंजन में लाइट नहीं आती। और HF Deluxe BS6 बाइक में जब तक switch लगने के बाद इंजन में लाइट नहीं आती तो बाइक स्टार्ट नहीं होता। और मेरी बाइक चलते चलते बंद हो जाती है। मैंने इस समस्या की शिकायत एजेंसी में भी की और अपना बाइक एजेंसी में भी चेक भी करवाया। लेकिन वहां के स्टाफ ने चेक कर के बार - बार ये बोला की सर आपकी बाइक हमने ठीक कर दी है। लेकिन मेरी बाइक में बार - बार ये समस्या आ रही है। अतः आपसे निवेदन है की इस समस्या को देखते हुए और बाइक की वारंटी को देखते हुए इसका समाधान करने या बाइक change करवाने का कष्ट करे। आपकी अति कृपया होगी।

Note :- The Bike related documents are attached in the mail. Please check the attachment.

Sir, I hope my problem will be solved As Soon As Possible.

Name Pardeep Kumar
V.P.O. Ladwa ( Hisar )
Ph. :- [protected] - [protected]

Hi i am kapil mahendru
My bike number is UP32 LB 3758
I have given bike in the service center R.S Hero, sringar nagar, alambagh at 9 am in the morning for change of clutch plates and when i reached the showroom to take the bike . No work was done and nobody wax aware that the bike was given in the Morning
It was very disappointing for me. Kindly look into this matter

I serviced my Splendor pro bike to Santosh automobiles Muradnagar, Ghaziabad (UP).Pls tell me the regular service charges of A category or Splendor pro bike.I think they charges more.325 instead of 275.

I purchesed a moter bike splender plus but after some month battery gone dead. so i request that provide me new battery soon..
thank you

Problem :- 24 H/L (headlamp) NOT Working, Side Stand Auto Cut & Gear not showing on screen.{ after first free service)

Hero Motocorp has lower its standard as well as lack of skilled and educated service persons and staff at service center.

On October 1, 2021 I took my GLAMOUR X-TECH for its First service after purchase at DHRUV AUTOMOBILES, before Servicing My vehicle was working fine (beside minor issues). It took 3 hours to service and update a two wheeler ( 😆 ) WORST SERVICE.

The Staff at Service Center is so useless and uneducated they don't even cross check basic quality checks.😡 when they summon me for vehicle delivery after service i didn't check my vehicle As i was fed up and had some personal work to do, I took my vehicle and i left.

That evening, i saw my head lamp isn't working and then i started looking for other faults and i found 2 other. The Next day on OCTOBER 2, 2021 I took my GLAMOUR X-TECH back to service Center and told them about the faulty service. They examined the whole vehicle and spent more than 4 hours in which they checked and replaced each and every wire, engine magnet, and many other parts to find out the reason but it was not worth it, they didn't found any.

Now they have kept my vehicle to look deeply into this matter but they are not honest nor trustworthy. They did not even allow me to make a video of the existing problem before i left my vehicle with them.

HERO MOTOCORP should have kept their servicemens updated and educate them with new technology before adding and selling them to its customers.

I will recommend everyone to opt for any other Automobile company other than Hero Motocorp Because i think i have wasted my ₹90000 on this piece of Junk.

I gave my vehicle for a full service and tyre change 1st time. But they have said excess bill for service. You can check with your billings. And the second time, after a month i got ballrs kit problem because less fork oil. Fork oil doesn't checked. I had a mess between the service manager and he said that we need revenue, we wont say anything, customers should say whats was the issue. And today 2nd October i got my vehicle, with heavy sound in engine head. I only have complaints on fork. There was no sound in head cylinder. But today they fix the fork issue, charged me 1007 inr. They handed over the bike with this sound. I asked why i am getting this sound, the manager saying that we dont know anything, we seek only revenue, your valve should be changed. And will cost 4k inr. It is completely a cheating thing. If anything we ask against their mistake, they have damaged good working spares and making them to change again. Please kindly take action.
The service centre is in, SAKTHI HERO MOTO CORPS, TIRUCHENGODE, NAMAKKAL DISTRICT, TAMIL NADU, 637211

Singhal Agencies Halena
There is no way to talk, Bo talks very rudely with every customer and always talks to the customer in the street and does not even pay the service bill and takes more money from the customer and the message of the bill is very less. comes
And on the new motorcycle, more money is charged than the rate.

मेरी हीरो की अचीवर बाइक है। मैने कल service center भरतपुर TM MOTERS में service कराई थी।न तो बाइक की ठीक तरीके से सर्विस हुई और न सफाई की।चार्ज पूरा लिया हैं।और आज मेरी बाइक अपने आप चलते चलते बंद हो गयी। है और में किसी urgent इमरजेंसी मैं बाइक लेके निकल गया और बाइक रास्ते में बंद हो गयी हैं।मेरी प्रॉब्लम का कोई समाधान नई हो रहा है।मेने बाइक को बालाजी पर हीरो की कंपनी में रख के मेरे काम से निकल गया हूं।मेरी प्रॉब्लम का जल्दी से जल्दी समाधान करें।क्योंकि भरतपुर से बालाजी की distance 90 KM है।
contact no [protected]
हिमान्शु

Rahul motors patara Kanpur nagar . Koi bhi service theek se nhi dete hain .number plate 3. 4. Months se nhi ayi hai na hi sahi se bat karte h clutch plate repair krane gye to service thik se nhi ki clutch plate fir se kharab ho gyi

Fir Maine after market clutch dlai ... Koi bhi employee sahi se bat nhi karta hai

Hmare sath emi ka fraud kiya 82000 ki gadi thi 10% interest 20000 down payment kiya 3946ki 23emi per month lga diya hme gadi bahot mhngi pdi please contact me [protected] hero se achhi main Honda ki livo lepers😥😥😥

I brought a new glamour bike and I just finished my 4 th free services at 9000 km. But vehicle showing continues complaints like starting trouble and problem for gear shifting etc……

Hi!
I am Narender Kumar, owner of Hero Passion Pro BS 6 Bike bearing Registration No. DL4S DD 1781. My further particulars are appended below this message. I got my Bike serviced at Shiv Ganga Service Station located at L-15, Udyog Nagar Industrial Area, Near Udyog Nagar Metro Station Udyog Nagar Peeragarhi, New Delhi. After my bike is serviced on 26.09.2021, I realized that front right Panel (which bears logo of Bike) is not properly...

Dear Sir, i have visited at your service center Nagloi New Delhi on dated 12 sep'21. Your team suggest clutch plate, wire and oil will be change. Work is done by your team and claim 1923 rs amount. same time i have pay all amount. Now from 29 Sep'21 same issue has been come from bike. My bike number DL9SAX1713.
Kindly support.
Thanks in advanced.

Regard's
prakash dutt
[protected]

I m continue serving in hero service centror.ofter some time my bike engine is sizes.

Greetings
This is sreeghil from Wayanad purchased a new product from your HERO manufactures Xpluse 200,

A day before yesterday met with a small breakdown of the front sensor part, PART NO: 38520ABW100S, basically I'am from Kerala a small area from Wayanad kalprtta hero showroom we asked for the replacement but they said that it's not available then we went to Kozhikode KOYENCO MOBIKES branch there the problem arises.br...

Hi team,
I'm using hf deluxe 2020 model, I'm facing battery issue, while check the battery in service center they said battery need to change new battery, while check the battery model it's mentioned 2019exide model, for 2019 model they not claim, it's not my fault, I buy the bike in 2020 but battery old model, so company only need to change the battery and one more issue fuel cage e is not working I was complained one month before still hey told spare is not come, I really disappointed the hero services, kindly check both issue and rectify immediately...

My bike new splendor+ speed meter is not working.

I buy this bike in April.
I went to the agency from where I purchased the bike they said wire will be chargeable.

I had purchased a Super Splendor bike on 10th June 2019 from Sumitra Motors Shahjahanpur (U.P.).Since the date of purchase it has a manufacturing defect in chassis due to which it runs to the right side. Several manual complaints had been put in at Agency and the dealer Engineer changed the "T Handle" also but all in vain. You are requested to get the problem of chassis checked and rectified by company Engineer only (Since it has a warranty of 5 years and and had travelled less than 9500 kms till date )and get the matter resolved once and for all

Anticipatory thanks
Mohammad Aslam Khan
MOB NO:-[protected]