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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026
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Hero MotoCorp reviews & complaints page 55

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Y
Yogendra Jaiswal
Aug 20, 2021
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Address: Navya Moter Gorakhpur

I visited Navya moter Gorakhpur UP. for my bike for a service it's 60+ km from home why I visited here as I purchased bike from same showroom, They told me come tomorrow again due power sort circuit then I asked is there any nearest hero showroom where I visit and get done for my bike service .they told me visit M.B moter gorakhpur, i visited MB moter gorakhpur at 10:30 and asked for service my bike they rudely to me come tomorrow without any reason, then i requested I came from 60+km please do it, they told me why you came here for service you can go, then i called to Navy Moter and shared my concern of MB moter they told wait at MB moter I will call some they will arrange service again I called after 30 minutes given my mobile to MB moter service manager to Navya moter service manager then I again I called Navya service manager he said go at job card counter they will take your bike number again visited at counter they will give your bike tomorrow without any reason, I was very disappointed with Hero service and there staff then again I called to Hero customer care and explained all my issue then customer excustive talked with MB moter service manager then he give my bike token for service,
Still am at MB moter and waiting for my turn.

There is a lot of argument happened the. Is Navya Moter hero showroom. The worst response, worst service. worst experience.

Bike model- Hero Extrem
Number - UP53DU1885

Registered Number [protected]
Name - Yogendra Jaiswal

Hote Need solution on above issue as can't argument every time do the above activities once I visit any hero showroom.
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Please don't be disappointed. We have escalated your complaint[protected] to our team and they will connect with you for further help.

Regards,
Team Hero MotoCorp
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    Shatrunjay Kumar
    Aug 20, 2021
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    Address: Chini mill colony near chini mill hospital

    महोदय प्रार्थी ने सुपर स्प्लेंडर बाइक nov 2016 में निघासन खीरी से खरीदी थी ।बाइक का इंजन से शुरू से ही काफी गर्म होता था जिसकी शिकायत भी प्रार्थी ने एजेंसी पर सर्विस के दौरान की थी लेकिन प्रार्थी की शिकायत को यह कहकर टाल दिया गया कि यह सब मे होता है और प्रार्थी इस तकनीक में दक्ष तो है नही ।लेकिन अब प्रार्थी की बाइक का इंजन खराब हो रहा है 50km/h से अधिक की स्पीड में चलाने पर प्लग शार्ट हो जा रहा है तथा कालाधुआं भी फेकती है।अतः महोदय आपसे निवेदन है कि प्रार्थी को बाइक खरीदे अभी 5 साल पूरे नही हुए है इसलिए प्रार्थी को कंपनी द्वारा प्रदत्त 5 साल की वारंटी का लाभ देने के लिए निघासन खीरी की एजेंसी को निर्देशित करने की कृपा करें।प्रार्थी की बाइक अभी 27000km ही चली है ।ये भारत की no 1 कंपनी की प्रतिष्ठा का सवाल है।
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We never intend to let you down! We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

    Regards,
    Team Hero MotoCorp
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      K
      Kuldeepyogiraj
      Aug 20, 2021
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      Address: Somnath chauraha Dausa

      I have a Hero bike, always get it serviced at Hero Service Center, still engine oil is leaking from the engine, even after telling the service mechanic, there is no permanent solution, please help me always empty after getting oil I believe in Hero company that a permanent solution will definitely come out
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

      Regards,
      Team Hero MotoCorp
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        R
        Ramandeep2010
        Aug 20, 2021
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        Xpulse 200 center stand problem

        Address: Indira tower, indira nagar, sion koliwada, Bldg no 2, b wing , room no 303.

        I got my center stand fitted during the delivery of my bike from authorized hero showroom. from day one the center stand touches the speed breakers while riding and it gives a very bad impression to everyone as they hear a screech from the bottom of the bike. since day one i wanted to remove the center stand cause i have no clue how is the make and fitting not tested before providing a authorized accessory to the customer. feels like a makeshift...
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        S
        Shashikant Bhalerao
        Aug 19, 2021
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        Address: Aurangabad

        Dear sir
        With the above mentioned subject I am requesting you to give the new My New bike hf deluxe BS6 Vehicle no MH20FT7557 I have purchased on[protected] and on 13th August I am given the old battery
        So I request to you send the new battery on urgent basis.my bike not working properly.
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number, VIN (Vehicle Identification Number), and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

        Regards,
        Team Hero MotoCorp
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          N
          Narasaram Beniwal Malwa Narasaram Beniwal Malwa
          Aug 19, 2021
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          Address: Marasaram rajuram malwa balotra barmer rajasthan in
          Website: www.beniwal.com

          साहब मेरी गाड़ी नंबर RJ39 SH2386
          [protected]/[protected]
          साहब मेने गाड़ी सर्विस करवाई थी मैंने
          सर्विस सही नहीं हुई गाड़ी रोड पर चलती है तो हैंडल टेडा लग रहा है hero shoroom बालोतरा में मैंने बोला था बोलने के बाद सर्विस सही नहीं करते हैं
          Hero MotoCorp customer support has been notified about the posted complaint.
          साहब मेरी गाड़ी नंबर RJ39 SH2386
          [protected]/[protected]
          साहब मेने गाड़ी सर्विस करवाई थी मैंने
          सर्विस सही नहीं हुई गाड़ी रोड पर चलती है तो हैंडल टेडा लग रहा है hero shoroom बालोतरा में मैंने बोला था बोलने के बाद सर्विस सही नहीं करते हैं
          Dear Sir,

          We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number), and Dealer Details on app.[protected]@heromotocorp.com to help you further.

          Regards,
          Team Hero MotoCorp
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            M
            Moni Santhosh
            Aug 19, 2021
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            Address: Karur covai road branch

            We have took a splendor i3s model bike in Karur. Initially after taking the bike the very next day the bike showed many faults like the jecupser not fixed battery failed, break wire is not fixed and so on. Really fed up with this. It was actually the next day we took the product. Then we waited for one month and left for service. After the service also it's showing so many faults. Poor service, how can they give such a damaged bike to a customer. It's not trustworthy.
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Please accept our sincere apologies. We request you to share your Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

            Regards,
            Team Hero MotoCorp
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              I have purchased Hero Glamour BS6 on 12.11.20 from Bhagwati Hero, Chirkunda, Dhanbad, Jharkhand-828202. Since beginning the bike has got engine stopping problem. Day by day it increased and presently it gives huge trouble. Whenever I apply clutch in front of a turn or bumper the engine stops, self start also not working properly at that time. Again every morning starting of engine is a big issue.I have attended first three service in time...
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              R
              Raj aarya
              from Lucknow, Uttar Pradesh
              Aug 19, 2021
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              Address: Jaya Automobiles, Bhiwani

              I have purchased my bike HF Deluxe on dated 24/10/2020. Now my bike is consuming heavy Mobil. For resolution i visit to dealer/service center at Jaya automobiles Bhiwani-127021. But they refuse to repair it on warranty and asking for heavy charge(Copy Attached). My bike engine No. is HA11EXL9J15054 . Kindly resolve the issue as soon as possible.
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              Sorry that we gave you a reason to be upset with us. With respect to your complaint[protected] raised via Dealer. Our team is already working on your concern and will call you back to share an update.

              Regards,
              Team Hero MotoCorp
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                A
                ashishrajveer123
                Aug 18, 2021
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                Address: chandan automobile Patna

                I highly depressed and feeling all the time irritation to purchase your bike for which I have paid a much more amount than its previous amount or required, instead of purchase this bike I have to replace it by a bull cart. What a rubbish type of your manufacture because this bike having no peak up & effort . And unable to ride a single journey through this bike having no proper ignition to stabilize it running. If any option to return my bike kindly give me opportunity to return it .
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We are extremely sorry for the inconvenience caused. We request you to share your Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                Regards,
                Team Hero MotoCorp
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                  P
                  prakashsvt
                  Aug 18, 2021
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                  I own Glamour BS6 disc varient in august 2020, run 5800 and done service on time at Hero workshop but from 11 august starting problem issue comes.bike not start by self or by kick, i maintain my bike very well. on 12 august i visite Hero Agency (Venkteshwar Hero Agency, Pachhatiya-JAUNPUR) along with my bike. i told them about bike issue and i said please check with computer(VCI or VIC whatever said i dont know) but they cannot check with computer and directly hanover to machanic to check issue, but machanic not found real issued and whole day make me foolis, they gave wrong information.my bike is at showroom workshop from morning 12/08/2021 to evening 16/08/2021 then also not solve or maintain my bike 100% final, now bike start but after 3-4 time pressing self button and by many time kicking. also they damage bike back side indicator and make some scratches. within a year company battery also have issue taking not charge.i observe that machanic is not proper trained about BS6 segment and by checking through computer.please solve my bike problem permanently.
                  bike-Glamour BS6 (disc)
                  UP46M0303
                  [protected]
                  Prakash Kumar
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Aug 18, 2021
                  Updated by prakashsvt
                  please solve my problem
                  Dear Sir,

                  Apologies for the inconvenience. We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                  Regards,
                  Team Hero MotoCorp
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                    D
                    dhanyasi venugopal
                    Aug 18, 2021
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                    Address: Hero showroom,kavali town,Nellore district,Andhra Pradesh,pin-524201

                    Bike is not starting, two times given to hero showroom at kavali, Nellore district.after delivery bike is again not starting, please solve the issue.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We never intend to let you down! We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
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                      B
                      Banti tomar
                      Aug 18, 2021
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                      Address: Vill salemabad post kakua District Agra up, Vill salemabad post kakua Distric Agra up

                      Bike ka injan garm hokar bike band ho jati h
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      Please accept our sincere apologies. We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                      Regards,
                      Team Hero MotoCorp
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                        K
                        KAran_saini
                        Aug 18, 2021
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                        Address: Laxminarayanpura, Post akhepura, Jaipur, Rajasthan,302013

                        Mene aap ki company ki bike leke mistake kr de aap ki company ki biki ko leye huye 1 month bhi nhi huye or mujhe 3 din se roj shorrom k chkr lgane pd rhe h. Sab se bde bat kl mera exam paper aap ki bike k krn rh gya me apne center pr nhi ja paya es k krn mene cort me bhi aap k khilaf complete file ki h mere exam krab krne k krn aap ki company ko mujhe muaavja dena pdega or mere 3 din se mistake shi nhi krne ka bhi me cort se muaavja maga hu jo aap se mujhe milna chaheye kyu ki company lekr jane k bad bhi nujhe nirasa hi mil rhe h mere contact no h [protected] chaye to es no se bike register h surya hero moter me road no 9 jaipur 3 din se mera time krab krna or mera paper miss krana company ko bhare jrur pdega
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number, VIN (Vehicle Identification Number), and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                        Regards,
                        Team Hero MotoCorp
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                          G
                          gomji duggal
                          Aug 17, 2021
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                          Address: Arya Nagar sonipat

                          I have purchased hero HF100 bike in sonipat showroom near vivekananda chock on 11.08.21.
                          Bike running only 104 km.Today I am going to up for urgent work bike was stoped in highway.I am connect the call from customer care but no one any responding. I have loded the bike on private cab & reached sonipat. Service manager says I have only repair the engine but I am not agree for repair the engine.Kindly resolve the issue as soon as possible.
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Aug 17, 2021
                          Updated by gomji duggal
                          Company sleep

                          Dear Sir,

                          We regret the inconvenience caused to you. Kindly share your Registered Mobile Number, VIN (Vehicle Identification Number), and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                          Regards,
                          Team Hero MotoCorp
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                            Gaurav 0736
                            Aug 17, 2021
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                            Address: Jhilmil Delhi

                            I want to claim our bike rim but claim advisor rude behavior with me and they are 10 % claim money from me but my bike is old only 7 month now so I have 0 Dep insurance but they are saying insurance company not giving 0 Dep insurance but insurance company is saying customer care I m giving 0 Dep insurance but himgiri hero jhilmil Delhi is not acceptable my bike . So what do now
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We regret the inconvenience caused to you. We request you to help us with your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to assist you further.

                            Regards,
                            Team Hero MotoCorp
                            Gaurav 0736's [Complaint's author] reply, Aug 24, 2021
                            Super splendor drum self cast
                            V/No. -DL5SCQ0736
                            REG. MOBI. 9818418904
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                              raja_3330
                              Aug 17, 2021
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                              Hi Team,

                              I purchased my scooter 'Hero Pleasure Plus' 2020 model on 21-Oct-2020 and faced a self start issue before the first service.

                              I have reported my scooter at Thippaiah Motors, Kamala Nagar, Anantapur-515001 for first service with self start issue, But the issue wasn't sorted out and service manager Mr.Srinivas promised that if any further issue happens he is ready to send a technician to my door steps to pick the scooter for service it for free if i face self start issue again.

                              During the second service & third service also i reported about my self start issue. But technicians are unable to understand and they are trying to convince me all the time.

                              Now the issue became huge, like my scooter is not starting by self and when I reached the service center and service manager they were refusing to provide service and were talking vulgarly in calls.

                              I have become helpless here. Looking for best support from Hero Motocorp.

                              Vehicle details: AP39GM330
                              Name of the owner : K.Tara
                              Registered Number : [protected]

                              Contact:
                              K.Durga Raja Sekhar
                              [protected]
                              [protected]@gmail.com

                              Regards,
                              RajaSekhar.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We're sorry to hear about your disappointment. We request you to share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                              Regards,
                              Team Hero MotoCorp
                              Is this resolved? What is the problem? I am facing a similar issue.
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                                8
                                8529844338
                                Aug 16, 2021
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                                Address: Israna panipat haryana

                                Hero splendor bs6 battery not working properly
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Apologies for the inconvenience. We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                Regards,
                                Team Hero MotoCorp
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                                  puneetmalhotra
                                  Aug 16, 2021
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                                  Address: Alwar rajasthan

                                  सर मेने दिनांक 17 /07 /2021 को कमल ऑटो मोबाइल खैरथल अलवर राजस्थान से एक स्प्लेंडर BS6 बाइक खरीदी थी /जो अब 720 किलोमटेर चली है./अब मेरी गाड़ी चलते वक्त बंद हो गई है /और इसकी शिकायत मेने कमल ऑटो मोबाइल से की तो उन्होंने मेरी गाड़ी को लेके जाने के लिए मना कर दिया है/उन्होंने कहा की अपने आप करवाओ /अतःआप से विनम्र निवेदन है की मेरी गाड़ी को ठीक करवाए/
                                  RAM JI LAL
                                  REG NO RJ02BW0750
                                  MODEL SPLENDRA BS6
                                  MOB [protected]
                                  MOB [protected]
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Fraud company hai 3 days se paresan ho raha hu or hero ka koi dealer meri complaints ko thik nahi kar raha hai.meri new gadi hai or WO start nahi ho rahi hai
                                  Dear Sir,

                                  We are sorry to hear that. We have noted your complaint[protected]. We will get back to you shortly.

                                  Regards,
                                  Team Hero MotoCorp
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                                    Pramod pal shahpur
                                    Aug 16, 2021
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                                    Address: Delhi road moradabad

                                    Insurance charge 5790
                                    Give slip 4690
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We regret the trouble caused. Kindly provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help you further.

                                    Regards,
                                    Team Hero MotoCorp
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