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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025

Complaints 6264

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257

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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Hero MotoCorp reviews & complaints page 62

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Address: Richer, Richer

रेस केबल सही होते हुए भी गलत बताया गया और उसके दोनों नोट को खराब कर दिया और सोकर का नोट नहीं लगाएगा जिससे भारी दुर्घटना हो सकती थी इसकी शिकायत वर्कशॉप मैनेजर से करने पर बदतमीजी से बात करने लगे और झगड़ा करने के लिए उतारू हो गया और आधा अधूरा गाड़ी मुझे दे दिया जाए जिससे मुझे बाहर किसी लोकल दुकान पर गाड़ी सही कर आना पड़ा इसकी सूचना मैंने शोरूम में दी तो भावेश नाम का एक व्यक्ति आकर गाड़ी चेक और उसने देखा कि सोकर के नट खुले हुए हैं

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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I would like to bring to your notice, since I bought Hero glamour bije, 4 to 5 months back .

I wasn't happy for more than a week After the purchase, their was a regular complaint in the bike engine,

Engine use to stop frequently in running, selfstart was always in trouble, , engine have irrespective sound when started, these complaints have be registered always with showroom authority, but they wear not able to solve the problem,

I brought this bije in M/s, shuva Shanker show room Visakhapatnam.

I was not happy with the bike, kindly arrange a new bike, else will take legal action against the company.

Contact number.
pH . [protected].

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Agra

Gadi ki service acchi nhi hai.
Customer se bat karne tarika thik nhi hai.
Aur local parts ka use jayda hota hai

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

We regret the unpleasant experience. Please share your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

Cute4U aman's [Complaint's author] reply, Jan 4, 2022

7409033219
Golden enterprise shikohabad
Ard nirdosh Motors
Nagla beech Tundla firozabad

HeroMotoCorp

from Delhi, Delhi

Jan 6, 2022

Dear Sir,

Thanks for providing your details. To proceed further kindly share your VIN (Vehicle identification number) for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: Dhansri motocorp H-206a secter 63 gutam budh nagar noaida 201301

Kik phiri har 15 se 25 din me ho jata hay mayne is bat ko jab bhi sarbish karbata hu to batata hu magar problam dur nhi ho raha hay
Tin sarvish Shangri motocorp me karbaya hu magar koyi salusam nhi huaa hay hame kirishnabatika dunda hera gajiyabad se diuti delhi jana hota hay[protected] ke sam me time 8 pm ke samay sectar 63 ke pas kik phri hogya jiske bajah se mera job chhutte chhutte bacha hay ye paroblam disambar 2020 se ho raha hay may kaphi pare san ho gya hu aatah iska koyi salusam nikala jay

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: F 301 , Guru kutri Complex, Sector 11, Kalamboli, Navi Mumbai 410218

Hello hero moter team,

Akshay here from navi mumbai i purchase heros new xplulse 200 white in 25 oct 2020 from that day to this day my bike give fault like hell
first with hin 3 month tape sound coming from engine i will reapir that from chemburs treadmark show room after that my rare suspension get break down annoumulsy in road i will also reapir that from chembur but now withhin 1 month of services tap tap loud sound coming from engine what i do ?
please some one help me within 1 year bike already giving me disappointing & regared why i buy this bike?
it is completely faulty peice please replace that bike from me
my contact details
No [protected]
email [protected]@gmail.com
please give me solution

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: KAMGAR HO. RD. NR NITIN COMPANEY

Hello, I have hero splendor plus ibs- i3s bike. bike having battery issue. so i had visited service centre(Ranjeet motors, Maharashtra, Thane). i told them to replaced battery under warranty. but the service person told me that it takes more than a month to replace battery. this is a very unprofessional statement given by service person. I am not satisfied with the service. please replace battery as soon as possible

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Super Auto ,bhimpur,hooghl,west bengal

It was my third free service after buying my super splendor, service per break my mobile drain nut .and they welding my super splendor engine without informing me.and charged money, there is no other option.

They not even gave any job sheets.

This tarakeswar, bhimpur, hooghly, west bengal.
Super Auto is fraud one.

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

We highly regret the inconvenience caused to you. Kindly provide your Registered Mobile Number and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: Hyderabad

Hi sir
My name Girish Chander
I bought Hero Hf deluxe in 2018
Now my loan done but stil my original RC pending due to NOC, the dealer saying your NOC will come to your address, but I have changed my old address, now I am not available there to collect.
My loan number 3772983
Plz send my RC to showroom address

my contact number
[protected], [protected]

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Jul 25, 2021

Updated by girish@1987 plz send my RC to this address
Model - Hf deluxe
Vehicle number - TS07GH4442
Chassis number- MBLHAR238JHH12015
Engine number - HA11ENJHH24480
phoenix Motor private limited
PN 1, Sector 2, HUDA Techno Enclave, HITEC City, Madhapur, Telangana 500081, India

GIRISH CHANDER
[protected]

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: harigaon paruwa, near kamakhya rice mill

I buyer a super splendor BS6 bike on 10 th august 2020. But till now I didn't get RC.

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

We're sorry to hear about your disappointment. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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I purchased passion pro bike on October 2020 from gupta motors nagpur but from the date of purchase the engine gets off frequently while ridding on road and it happens several times in a day. I shown the bike at every service centre but still it didn't get resolved. The service centre person is saying its a company's manufacturing defect.Kindly help me to resolve this problem

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: Khammam,Telangana state

I am purchased passion pro bike on dec-2020 also completed 13000km on run and completed 5 services.i am facing a problem with sudden off the engine in the middle of the run for 1km run it will stop 4 to 5 times...

I am several times told to service person but they didn't solve the issue.every day 20 to 30 times in the middle of riding.

Please suggest me what to do.

Krishna
[protected]

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: जोगिया जनूबी पट्टी फाजिलनगर कुशीनगर उत्तर प्रदेश 224401

1गाड़ी बहुत जल्दी गरम हो जा रहा है
2.सर्विस के पहले मोबिल खत्म हो रहा है
3.गाड़ी की आवाज पहले से बदल गयी है

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

Sorry to hear that. Please share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: Panda bridge Vadodara, gujrat

Service centre na to call aaya hai na to kuch message jab meine morning me call kiya or appointment liya tha tab bola aaj service me rakh do or Sam ko aapko delivery kar denge par jab meine samko samne se call kiya to bola ab to showroom bandh ho gaya hai kal aana to sabhi customer ko aap aise karte ho mera to kuch problem hi nahi solve karte or aditional o karva pade o karva na padega tab call karte ho mujhse promise kiya tha fir bhi aaj mere ko bike delivery nahi kiya 6.31 pm jab samne se call kiya tab pata chala
I m not stratification

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Jul 22, 2021

Updated by Hiren@123 Service centre na to call aaya hai na to kuch message jab meine morning me call kiya or appointment liya tha tab bola aaj service me rakh do or Sam ko aapko delivery kar denge par jab meine samko samne se call kiya to bola ab to showroom bandh ho gaya hai kal aana to sabhi customer ko aap aise karte ho mera to kuch problem hi nahi solve karte or aditional o karva pade o karva na padega tab call karte ho mujhse promise kiya tha fir bhi aaj mere ko bike delivery nahi kiya 6.31 pm jab samne se call kiya tab pata chala
I m not stratification

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Dear Sir, I Laxmi Narayan mohany own a hero pleasure vehicle last 6 years. And I regularly services my vehicle in hero service center only. My vehicle registration number is AP 31 CP 4300 and billed in the name of Chandana das. Now I residing at Jhagrahi, Nuapada, Odisha. My nearest hero service center is Bishnu Automobiles, Udyanbandh, Nuapada, Odisha. Today I gone for service to replace the drive belt after breakdown. They replaced the same with non genuine part, It's OK. But they charged me for that as genuine part rupees 550/-. This is cheating and intolerable. So kindly do the needful action as soon as possible. My contact number is [protected]. Thank you.

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

Please accept our sincere apologies. Kindly share your Registered Mobile Number on app.[protected]@heromotocorp.com with us to help you further.

Regards,
Team Hero MotoCorp

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Address: BHIWANI

I have purchased a bike splendor plus last year and since i have purchased it i am getting issue in bike regarding start problem switch problem everytime i went to service centre first of all no one is there who attends customer bloody irresponsible staff manager and owner adn no one gives a proper response regarding this isses and i want my product to be the perfect as i have paid for it no person is there in the company to resolve the problems company has zero after sales service and now i am going to complaint in consumer court for this company and product.
regards but no regards besauce company don't deserve any regard

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: Bhiwani

Bike gare not working smooth and milage not given

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

We would like to investigate the issue. Please share your Registered Mobile Number and Dealer Details on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: 4/39, Nehru Street,Virudhachalam

Hi sir
My vehicle model pleasure+ had fuel injector problem counties drawing engine automatic off I informed to showroom on 2service but no response in virudhachalam showroom please slow this problem

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number, Dealer Details, VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: Gurudev motors Pratap nagar

I submitted my 2 wheeler at service center because my bike mudguard got broken due to accident, my bike was in insurance period, but the service center charges me 700, they just gave me a difference bill without any information in the name of bill, I want a complete details about which parts they had changed with a complete bill.
Manager name - Ashish

+1 photos

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Jul 26, 2021

Updated by Nikheta Parihar 2 complaints I have posted but both are not resolved

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Baddi Nalagarh

I have purchased a new super seplender i3 on dated 12l3/07/2020 .. and after 500 km some irritate noise occurred in inside the engine I visited near dealership runway auto at Baddi Nalagarh for check up the noise issue but they fix it properly and noise issue is still now .. I have a request to hero motocrop company please resolved the my concern as soon as possible.. because hero motocrop is the world best company I don't accept from this company .. please replaced the complete engine of my bike under warranty.. ...

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HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: Hyderabad

I have purchased Hero glamour bike as on May 27, 2020 its been more than one year I felt very bad on your bike. I am facing critical issues while driving the bike.

Am facing the below issues.

1. While driving the bike unfortunately engine stops suddenly.
2. Gares are changing automatically.
3. After crossing economy speed bike sounds horrible.
4. Sometimes auto start is not working.
5. While driving bike making whooshing sound.

Totally it's a failure product from Hero Motorcop am not at all satisfied. I need a solution please.

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V

Vemula Sheshu

from Hyderabad, Telangana

Jul 21, 2021

Waste bike and worst satisfaction

HeroMotoCorp

from Delhi, Delhi

Aug 17, 2021

Dear Sir,

We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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