| Address: Official Address :- ShiftAir Pneumatics , Plot No 240 , Sec-68 , IMT Faridabad -121004 |
Vehicle is not getting started smoothely & missing .
i visited the Sehgal Automobile on 29/06/2021 for planned service (4th) along with the problem of vehicle is not getting start in the evening even after more than 20 kicks . ( from last two days, facing too much difficulties .
When i received the vehicle, they informed me that Fuel Pump Assembly is replaced under warranty and now issue is resolved, i have informed them, i am still facing the issues . They are making the excuses like, our technician are on leave, one of our person ( Mr. Manish is injured ) so he can't come today .
Although, i called yesterday evening them again that bike is not getting started, they noted the address and said will send the technician. but till 3 pm no call or intimation was received . now saying they will send person tomorrow . At present they are saying our technician are on leave, one of our person ( Mr. Manish is injured ) so he can't come today or talk with our seniors.
Feeling so frustrated and cheated . Although bike is still under warranty, it was purchased in September 2020 . facing the same issue from long time, same complaint was also raised during the earlier services .
For your reference, Invoice Copy of 29/06/2021 is attached herewith.
Hope to get a positive & prompt action from Hero Motor at the utmost urgency
Regards
For ShiftAir Pneumatics
Amit Sharma
[protected]
Hero MotoCorp customer support has been notified about the posted complaint.
We want to make sure this is taken care of! We request you to share your Registered Mobile Number and Dealer State with us on app.[protected]@heromotocorp.com for our representative to connect with you.
Regards,
Team Hero MotoCorp