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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026
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Hero MotoCorp reviews & complaints page 68

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D
Deeply
Jul 5, 2021
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Address: Neemrana rajasthan

Im working with tvs supply chain pvt ltd who is working with hero motorcrop i was always happyworking with tvs but my heart was broken when i should have holidays cause my father was admited in the hospital but mr anil who is working with tvs supply chain he gave me answer for my holidays i said to him that i need to go to have my father he is admitted at the hospital but he reply me that are you doctor who who will heal your father there will be doctors nurses to tace care of him what will u doing there so im just knowing about it. Is this way right to behave anyone i was already sad knowing about my father then he gave me unbeliave able rply so please i wanna just get my rights so please take action thank you
Hero MotoCorp customer support has been notified about the posted complaint.
see the proof of my first free service.
Dear Sir,

We want to make sure this is taken care of! We request you to share your Registered Mobile Number and Dealer State with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
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    Vickysharma.
    Jul 4, 2021
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    Address: Near water tank, housing complex, Block No. OO/575. Ramgarh - 825314

    Date of Purchasing: - 10/Nov/2020
    Contact No. [protected]

    Respected Sir,
    With all my due respect, I would like to inform you that, I bought a new bike from Hero MotoCorp. but they give me defective bike, in which many types of problems keep coming frequently and no one of Hero MotoCorp them is solving my problem.
    Due to which my new bike has been standing in a bad condition for 2 months.

    Therefore, it`s my humble request to you please take some action against Hero MotoCorp. I will looking forward for your valuable action and reply.
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

    Regards,
    Team Hero MotoCorp
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      sireesha pativada
      Jul 4, 2021
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      Address: Indian overseas Bank, Nakkapalli, Nakkapalli 531081

      I have purchased hero pleasure on 1.1.2021. But after 6 months also I have not received any permenant registration number. After many verbal communications I am not getting any satisfying answer from the dealer. The online status is in rejected status.

      Dealer. Danyatha automobiles
      TR NO. AP31ZQTR1839
      CHASIS NUMBER. MBLJFW230LGL03241
      App no. AP[protected]
      Hero MotoCorp customer support has been notified about the posted complaint.
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        Pradyumna K Subudhi
        Jul 3, 2021
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        I have purchased a Hero Splendor + motorcycle on 09th Nov 2020 from Ajit Hero, Rayagada, Odisha. I am resident of Rayagada, Odisha, 765001. Already 3 free services done, another 2 free services are pending. Since the day I have taken it, I am experiencing trouble like sudden and frequent engine stoppage. And I have indicated the issue in each service time. They have said the issue is solved. But I do never experienced it happened. I have to do 4th free service very recently as its total distance travelled reached. In this month I am experiencing another issue. Whenever I am putting back break, it produces loud sound like something that came out from a rusty surface.

        It sounds like I am using a very old (20-25 year old ) bike while it is just 7 month plus old new bike.

        I found their website for online customer care or grievance page. Nothing available. I want it to be sorted out.

        Thanks
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Please accept our sincere apologies. We request you to share us your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to look into it.

        Regards,
        Team Hero MotoCorp
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          R
          RD banskar
          Jul 3, 2021
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          Address: Kolar,road bhopal

          I am HERE FOR COMPLAINT, AGAINST VARANYAM MOTORS, 1, padmanabh nagar, raisen road, BHOPAL.
          REGARDING VEHICLE SERVICE I WAS WAITING HERE FOR FOUR AND FIVE HOURS, DURING THIS PERIOD IN THE COUSTER WAITING ROOM NO ANKY KIND OF DRINKING WATER FACILITIES AND NO ONE PROVIDES THE DETAIL INFORMATION ABOUT THE VEHICLE.I MYSELF WENT TO THE WORKER AND MANAGER TO INQUIRY MY VEHICLE. AT 5 O'CLOCK I GET MY VEHICLE BUT WITHOUT WASH. AND I DIDN'T GET MY BILL ALSO.
          After all I am not satisfied with the services and lady manager whoever at the showroom. This is the worst service in hero company.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

          Regards,
          Team Hero MotoCorp
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            A
            Ashwani Darshan
            Jul 3, 2021
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            Address: Chhal Road Durga Mandir Chowk, Gharghoda

            Maine november 2020 me xtream 160r Bilaspur chhattisgarh kharidi hai jo ki abhi 2500 ke lagbhag chali hai first servicing ho chuki hai starting me problem aa rahi hai mai gharghoda, dist raigarh chhattisgarh me rahta hu yaha local agency me gadi dikhane pr unhone yaha nahi ban pana bataya hai, head me petrol aa raha hai kaha gaya, kyuki gadi abhi warranty me hai iska kya karu ?
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details to help us in resolving your issue.

            Regards,
            Team Hero MotoCorp
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              Address: 854 Rani Bagh Delhi-110034

              I have purchased a Passion Pro Motorcycle from Sharman Hero, Pitam Pura, Delhi on 24.03.2021 and I have got the first free service of this motorcycle from your authorized service center i.e. Infinity Auto, A-123, Mangol Puri Industrial Area Phase-II, New Delhi-110083 on 12.06.2021 with the following problems faced by me:

              1. Non-functioning of Breaks.
              2. Gear Box sounds very high at the time of changing the gear.
              3....
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              G
              Ganesh nandika
              Jul 3, 2021
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              Address: Eadarapalli, Amalapuram,Andhrapresh(State), East Godavari ,533201

              Hai sir,
              I'm Mr.Nandhika lakshmi ganesh
              I buy a glamour Bs6 Bike in your company just in 3 months ago
              I very happy to buy the bike
              But it was just 3 months My Battery was not working So then i go showroom to explain my bike trouble then after 2 days they call to me amd Your bike battery was dead and i ask him i just buy this bike in 3 months ago
              And so and so .. The supervisor Talk to me and he will attach a supporting battery to my bike but it was also not working
              So Dear Sir what can I do
              Dealer : SRI JAYARAM MOTORS
              Place: EDARAPALLI, AMALAPURAM
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We never intend to let you down! We request you to share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

              Regards,
              Team Hero MotoCorp
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                8
                8800shashi
                Jul 3, 2021
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                I have bought Mestro Edge 110 CC Scotty last 6 months..
                and now my scooty Fule pump not working as per service center.

                they are saying it will take time around 7-10 days.
                So please try to solve these issue as soon as possible.
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We regret the trouble caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                Regards,
                Team Hero MotoCorp
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                  H
                  hpkharwal
                  Jul 3, 2021
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                  Address: Chetak Complex, Banswara (raj) 327001

                  Dear Sir,

                  Ref; M/S TAIYAB MOTORS, Banswara (Rajasthan)- 327001

                  Sub; Service related serious complaints (Estimate and actual Cost)

                  I am HP Kharwal, my Vehicle is a CBZ Xtreme Sports, 2015 Modal and No. RJ03SR3717, i left my vehicle for Normal Servicing and routine check up on Friday, 25th June, 2021.
                  On Monday 28th June, 2021 i received a call from service center and told me that your vehicle will not be repaired/serviced thereafter i was visited to that service center for looking after my vehicle.

                  At time of my visiting to the service center serviceman/mechanic was telling me that your vehicle's engine is not working and we have to open it and estimated cost will be about Rs.500 to 700/-, I was agreed with them and given my consent for repairing of my vehicle.

                  On Wednesday 30th June, 2021 i was received call again from Service center and told me that your vehicle No. RJ03SR3717 is ready to move that time i was not visited the service center for getting of my vehicle.

                  On Friday i visited the Service Center for getting my vehicle and i asked for cost of servicing/repairing they told me that Rs. 3400 round figure when i was heard and shocked and mentally nervous. thereafter i was argued with them but they were not ready to reply me about how was this cost increased suddenly and i told them It is you duty to tell the customer before doing any thing new or estimated cost are increased.

                  Thereafter, they are denying to provide me actual cost and they have not any justification of said incremental cost.

                  You are requested to help me for my vehicle and I belief that for HERO MOTOCORP the Customer satisfactions and trusts are more important.

                  Regards
                  HP Kharwal
                  [protected]
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We regret the inconvenience caused. We have notified your complaint[protected] to the team and they will be in touch with you.

                  Regards,
                  Team Hero MotoCorp
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                    D
                    debprince
                    Jul 2, 2021
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                    Address: Golden Motors, Panchanantala, Berhampore, Murshidabad, West Bengal, India

                    I have purchased a hero glamour bike from Golden Motors, Berhampore, Murshidabad, West Bengal. I am facing a huge problem with my bike from the day of purchasing. Problems have started in it from the day one... I had to call RSA for three times because of full breakdown. I have purchased the bike on September, 2020. I am still facing the same problem as showroom service center could not solve the problem but I have to pay the instalment amount at every month... Please help me...
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

                    Regards,
                    Team Hero MotoCorp
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                      G
                      Gupta vansh
                      Jul 2, 2021
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                      Key set is not available for about 2 months

                      Address: Near indian petrol pump Ground floor kotla chungi firozabad

                      Hey team
                      I am from firozabad up 283203 I purchased a scooty maestro edge red on 14june 2018 there is many key set (locks) have changed in my scooty when a engeenier change lock after some days the key set has damaged automatically I m driving my scooty with out lock which I operate by a electric switch so i claimed my scooty some parts of the vehicle then the part of front has closed properly and today the fuel has finished in the...
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                      A
                      Akshay@1234
                      Jul 2, 2021
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                      Address: Kankavli maharastra
                      Website: Hero showroom kankvali

                      On my bike tyre bubbles are came that time i gone to kankavli showroom and they told me you get it. Tyres is in warranty but the hero showroom in kankavali maharastra told me you get it within 1 month, that happens in last 4 months but does not I got it . They didn't received call and not tell anything plz I request take action on it immediately.
                      Thank you.

                      Hero showroom kankavli - shree automotive
                      Contact detail - [protected]
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We regret the inconvenience caused to you. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                      Regards,
                      Team Hero MotoCorp
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                        shiftair
                        Jul 2, 2021
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                        Address: Official Address :- ShiftAir Pneumatics , Plot No 240 , Sec-68 , IMT Faridabad -121004

                        Vehicle is not getting started smoothely & missing .

                        i visited the Sehgal Automobile on 29/06/2021 for planned service (4th) along with the problem of vehicle is not getting start in the evening even after more than 20 kicks . ( from last two days, facing too much difficulties .

                        When i received the vehicle, they informed me that Fuel Pump Assembly is replaced under warranty and now issue is resolved, i have informed them, i am still facing the issues . They are making the excuses like, our technician are on leave, one of our person ( Mr. Manish is injured ) so he can't come today .

                        Although, i called yesterday evening them again that bike is not getting started, they noted the address and said will send the technician. but till 3 pm no call or intimation was received . now saying they will send person tomorrow . At present they are saying our technician are on leave, one of our person ( Mr. Manish is injured ) so he can't come today or talk with our seniors.

                        Feeling so frustrated and cheated . Although bike is still under warranty, it was purchased in September 2020 . facing the same issue from long time, same complaint was also raised during the earlier services .

                        For your reference, Invoice Copy of 29/06/2021 is attached herewith.

                        Hope to get a positive & prompt action from Hero Motor at the utmost urgency

                        Regards
                        For ShiftAir Pneumatics
                        Amit Sharma
                        [protected]
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                        Regards,
                        Team Hero MotoCorp
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                          Prince5437
                          Jul 2, 2021
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                          Address: SN 29 neelam bata road AC nagar faridabad 121001 haryana

                          Seat or shockar change krne ko bola tha seat khtam thi bola tha jese hi available hogi bta denge lekin uss baat ko 15 din se uper ho gye abhi tak seat nhi mili na hi koi call aayi
                          5 year ki warranty dene ka kya faeda jab vaade poore nhi kr sakte .. yuva motor
                          Prince
                          [protected]
                          Hero MotoCorp customer support has been notified about the posted complaint.
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                            S
                            surender singh85
                            Jul 2, 2021
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                            Address: HIMGIRI AUTOMTION P LTD 10375 - MAIN W/S A-19 JHIMIL IND AREA GT ROAD, DELHI 110095MOBILE NO 8287111321

                            My bike no dl5scl 8445 serive in himgir jhilmil inds area dlhi 110095 service center but not service properly handle alienment is not proper not oiling nig &greasing break sound back side shoker dumped

                            surender singh
                            [protected]
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

                            Regards,
                            Team Hero MotoCorp
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                              CH.ashok9494
                              Jul 1, 2021
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                              We bought HERO HF DELUXE bike at 8months back, from the last 3months the bike doesn't get started properly.
                              Now it was completely breakdown and not started.
                              Even we reported the same thing to showroom, still they are not solved the problem.
                              And we tried to make the complaint through customer care and hero motors website but it doesn't take the complaint.
                              and showing as following image,
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                              Regards,
                              Team Hero MotoCorp
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                                Faridabad 123
                                Jul 1, 2021
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                                Address: HOUSE NO 2469 GALI 28 SANJAY COLONY SECTOR 23 NIT

                                I have been taking the bike for 7 months, the oil filter is coming out of my engine absolutely rubbish service
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                Regards,
                                Team Hero MotoCorp
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                                  Keerthy Kiran
                                  from Chennai, Tamil Nadu
                                  Jul 1, 2021
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                                  Address: Aadhi motors hero,palavakkam branch

                                  Very poor service, highly dissatisfied with service .bad experience today, water wash also not done properly, after servicing vehicle performance is very poor
                                  Hero MotoCorp customer support has been notified about the posted complaint.
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                                    Keerthy Kiran
                                    from Chennai, Tamil Nadu
                                    Jul 1, 2021
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                                    Address: Hero .aadhi motors,palavakkam branch

                                    Very poor service, highly dissatisfied very poor service .bad experience .water wash also not done properly .after servicing vehicle performance is very bad
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                    Regards,
                                    Team Hero MotoCorp
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