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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025
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V
Virendra Gohil
Jun 7, 2021
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Address: Hero Bikes sanand

Why My free service canceled? All Service regular but my last service delay so i have quarantine for covid 19. And showroom timing 9 to 2 i have not manage to this timing so plz manage this time issue.
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp
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    Krrish Bhatia
    Jun 7, 2021
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    Address: Bokaro, phusro

    I am Satish bhatia I had taken service from power motor of hero destini 125(bokaro stell city, 827004) but it is not starting now
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

    Regards,
    Team Hero MotoCorp
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      Ritu raj 2501
      Jun 6, 2021
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      Address: Nawada,bihar

      Sir I have complain many times through email and customer care no but unfortunately till now my problem hasn’t resolved..I have complain against manager of Girija hero showroom, Nawada, Bihar.that he hasn’t solved my queri and continuously 2month onward ignore my queri that tomorrow your problem is solved but till now he hasn’t solved it.he said you complain against me in customer care so go to customer care and solved your problem from customer and why are you waiting here..that stupid and untolerable word I can’t tolerate..so kindly again request please take action against such a nonsense staff
      Your customer
      Hero MotoCorp customer support has been notified about the posted complaint.
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        Ritu raj 2501
        Jun 6, 2021
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        Address: Nawada,bihar

        Sir I have complain many times through email and customer care no but unfortunately till now my problem hasn’t resolved..I have complain against manager of Girija hero showroom, Nawada, Bihar.that he hasn’t solved my queri and continuously 2month onward ignore my queri that tomorrow your problem is solved but till now he hasn’t solved it.he said you complain against me in customer care so go to customer care and solved your problem from customer and why are you waiting here..that stupid and in tolerable word I can’t tolerate..so kindly again request please take action against such a nonsense staff
        Your customer
        Hero MotoCorp customer support has been notified about the posted complaint.
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          Ritu raj 2501
          Jun 6, 2021
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          Address: Nawada,bihar

          Sir I have complain many times through email and customer care no but unfortunately till now my problem hasn’t resolved..I have complain against manager of Girija hero showroom, Nawada, Bihar.that he hasn’t solved my queri and continuously 2month onward ignore my queri that tomorrow your problem is solved but till now he hasn’t solved it.he said you complain against me in customer care so go to customer care and your problem from customer are why are you waiting here..that stupid and tolerate word I can’t tolerate..so kindly again request please take action against such a nonsense staff
          Your customer
          Hero MotoCorp customer support has been notified about the posted complaint.
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            A
            Avanish awasthi
            Jun 5, 2021
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            Address: Aryan motors transport nagar dhumanganj prayagraj

            For simple work to change the c.d.i.splender i.smart and labour charge is very high and complete in four days labour charge is 750rs this is possible please clear
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer Details for our team to assist you.

            Regards,
            Team Hero MotoCorp
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              sreejesh tm
              Jun 5, 2021
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              Address: Mananthavady wayanad kerala 670645

              Oil leak servieced 4 times but not solved yet very poor serviecing
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

              Regards,
              Team Hero MotoCorp
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                B
                Buleshkumar
                Jun 4, 2021
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                Address: GUDHA GORJI, JHUNJHUNU, RAJASTHAN

                I HAVE JOY RIDE SERVICE CARD OF MY BIKE.
                Today I got the Shekhawati service center bike service done. For which service charge was taken from me.
                Joy ride has been built in another district, so it is not valid here.

                NAME - BULESH KUMAR
                BIKE - HERO PASSION PRO
                REG. NO - RJ18ES 3426
                MOB. NO.- [protected]
                SERVICE INVOICE ATTECHED
                +1 photos
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

                Regards,
                Team Hero MotoCorp
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                  Ritu raj 2501
                  Jun 4, 2021
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                  Address: Nawada ,Bihar

                  Sir, I am Ritu raj singh, new area Nawada, Bihar your customer I sadly said that your Girija hero showroom, Nawada, Bihar, pin code:-805110manager alway ignore my query & his irrational statements I can tolerate
                  So, I kindly request please understand my problem, I think as soon as possible u solve it .it’s better for me and all ur customers
                  Thank you
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We highly regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                  Regards,
                  Team Hero MotoCorp
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                    K
                    Kalpesh Kothari1991
                    Jun 4, 2021
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                    Address: Rajkot

                    I have hero passion x pro bike. I have got service this bike at Aan automobile (kuwadva road, rajkot), the authorized service station of Hero motorcorp, on 29/05/2021. I got the delivery of my bike on 31/05/2021. When I have collected my bike after service it was not working well. It was doing more noise than before I have serviced it. Then I immediately gone to the service station and I came to know it is because of the mistake done by the mechanic while fitting the parts. Then they have started solving it and in between this they started taking lunch and rest. Nearly 3 hrs I have to wait there then they have given me my bike. And just I reach to my home again the bike is started making noise.

                    After that very next day i.e. 1/6/2021 I have registered one complain on the complain number of the company ([protected]) and the customer executive have said me that my complaint has been registered but I didn't get any complain number. And no any kind of procedure has been done by the company. So on next day i.e. 2/6/2021 I have again contacted on the same number and again registered my complaint and then the person has given me the complaint number that is[protected] and told me that the problem has been solved within 48 hours. But still today i.e. 4/6/2021 there is no any kind of contact from the company or the service center.

                    I think No one should purchase the vehicles from Hero motorcorp.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Apologies for the unpleasant experience. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
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                      S
                      Sumanmanna1987
                      Jun 3, 2021
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                      Service problem

                      Address: Village : Sibpur, post : dakshin sibpur, Ps : Shyampur District : Howrah West Bengal 711314

                      To,
                      Hero motorcorp

                      Respected Sir/Madam,
                      I am Suman Manna citizen of Shyampur Horwah, i had bought BS6 Hero Glamour on 12th October 2020 from Shyamal Auto Shyampur(Shyampur branch), which is under Riddhi Motors, I am not getting proper service. My bike was not starting since 22rd May 2021, I had complained many time then also no one is coming to see the what's the problem. They even not bothering my problem...
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                      S
                      Sagar1443
                      Jun 3, 2021
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                      Address: Uttar Pradesh muradabad hero motocorp dealer jawahar motors Delhi road muradabad

                      Main ek ki samasya ko lekar pareshan Hun mujhe koi response Nahin mil pa raha hai meri wife pichhle kuchh mahinon se engine se awaz kar rahe hain is chakkar mein 5 bar company Chala Gaya koi response nahi mila
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                      Regards,
                      Team Hero MotoCorp
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                        Agarwal K Ankit
                        Jun 2, 2021
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                        I have purchased a scooty on 21/1/21 named maestro edge and now it's self is not working I have to. Use kick for daily use . Please get it solved now
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                        Regards,
                        Team Hero MotoCorp
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                          M
                          Musabbar
                          Jun 2, 2021
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                          Address: 20/23 Anupam colony, opp chirag dimonds l b s road bapunagar Ahmedabad gujarat 380024

                          Dealer not provide insurance policy
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                          Regards,
                          Team Hero MotoCorp
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                            Srinivas Jajula
                            Jun 2, 2021
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                            Address: 3-94, Ventrapragada 521263

                            Hi Team,

                            I have given my bike (AP 39J K6672) for 1st servicing in Sri Lakshmi Motors Gudivada. When I have given for servicing supervisor had listed down the small small scratches. The problem is at the time of delivery. I have see the left mirror has been broken and back mudgar become bend . That was completely staff mistake and I'm sure it was happed in show room itself. When I was questioned them the way how the reply and arguing with me is worst. They are very rude in answering. Infact some one talk like you complaint where ever you want. I need an explanation how come they behave like hell with the customer.
                            Pls make an investigation and pls make sure they should not behave rude anyone else in future.
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Sorry that we gave you a reason to be upset with us. With respect to your complaint[protected] raised via Dealer. Our team is already working on your concern and will call you back to share an update.

                            Regards,
                            Team Hero MotoCorp
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                              Anil kolana
                              Jun 1, 2021
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                              Address: Molana, rewari, haryana

                              Sir I bought a bike from your dealership vasu motors at kund rewari haryana in August 2019, but there were some pbms in it from the first day.
                              As I am a handicap person, I needed a self start bike but bike was not self start .
                              I went to them repeatedly from day third but they said they will do it.
                              They took my battery to get it changed from company but gave some other person battery saying that it got interchanged, I have bill as proof and still it didn't self start.
                              Secondly, there is some noise in its rear drum bit it has not been done by them.
                              In sept 2019 my my bike get into accident and my leg broke again, I was on bed, when my bike came back from showroom, there was a new pbm that it's front tyre guard gets entangled in chasis due to which I could get into accident but escaped somehow.
                              When I asked them they said they will do it.
                              Sir today after too much pbm I got some person to influential person in my area to ask them to do all work and they completely denied today,
                              Sir I am daily wage worker, I lose rs 500 for the day I go to them for repair works, I didn't have any knowledge where to complaint but today I found someone who can contact you, that's why I am sending complaint after so many days.
                              Sir I bought with help of Freinds now I am again helpless, pl help
                              Anil kumar
                              [protected]
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                              Regards,
                              Team Hero MotoCorp
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                                Mahesh Varma Ankathi
                                Jun 1, 2021
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                                Address: Sri Spandana Motors, Kodad

                                I have Purchased Two Mirrors for my Glamour BS-IV vehicle. On the label the MRP for each mirror is Rs. 255. The amount would have been 510. But they have collected 540 from me. Showroom name is SRI SPANDANA MOTORS, KODAD, SURYAPET DIST, TELANGANA.
                                They gave me GST Bill for it. Particulars are 457.63 is sub total and 82.38(82.38).
                                As per law no item should not be sell for more than MRP.(Inclusive of GST)
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Apologies for the unpleasant experience. Please share your and Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

                                Regards,
                                Team Hero MotoCorp
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                                  R.D PATEL
                                  May 31, 2021
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                                  Address: Jai ganesh hero, kandala bypass road, morbi-363641, gujrat

                                  Dear sir/madam
                                  My name is ravi ubhadiya
                                  I have passion x pro bike. I bought it in july 2019. I facing problem in self start, i had complaint about problem many times, it will repaired two times but problem still same.
                                  I repaired it at jay ganesh hero
                                  Kandala bypass road, morbi- 363641
                                  Please take proper action, better service experience

                                  My contact details as per below
                                  Mo. [protected]
                                  E-mail- ravi.u.[protected]@gmail.com

                                  Thank you
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    Sivaji1519
                                    May 31, 2021
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                                    Address: Kandukur, Andhrapradesh,523105

                                    I've purchased a new glamour bike after the 5 service I noticed engine oil leakage from the chamber and I've gone to the service center and they approved, but they are taking long time.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                    Regards,
                                    Team Hero MotoCorp
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                                      Sandy kakria
                                      May 31, 2021
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                                      Address: Vill.sukharaju teh.and dist gurdaspur

                                      Dear team I have purchased hf delux bike on dated 11 sep 2020 from Kahlon motor wadala banger batala.
                                      And am just visit the agency for third service but it's very disappointed that service done by a 15 year guy and the service of bike is very bad.i have compainted regarding horn but is still not working.After one engine makes sound like 10 year old bike.very unhappy with hero motocorp.
                                      Thanks and regards
                                      Sandeep
                                      [protected]
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                      Regards,
                                      Team Hero MotoCorp
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