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Hero MotoCorp Complaints & Reviews

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Jun 22, 2021
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Address: CUTTACK, ODISHA
Website: www.heromotocorp.com/en.in

Purchase Hero Glamour, BS6 July 2020, after 1month run engine oil leaking continually. I am visit 4 time Hero Service center (Essan Automobiles) and (Sanam Moters ) but result zero.

Please advice how to stop leakage.

Regards
Pabitra Kumar Das
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp
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    Ashsih kumar mishra
    Jun 22, 2021
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    Address: new delhi nangloi 110041
    Website: www.hermotorcop.com

    Dear,
    SirMam
    it has been 07 months for my bike till now my bike has not RC please sir immediately provid my RC dealar say i don't now anything
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We regret the trouble caused. Kindly provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help you further.

    Regards,
    Team Hero MotoCorp
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      sudhavinodam
      Jun 22, 2021
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      Sir,
      I purchased a motor byke hero splender plus from malkajigiri show room on 07th of this month but still not yet received t/r or invoice, in this reason i unable to bring the byke on the road since 16 days . plz respond immediately. the dealer service is very bad and mannerless, irresponsible. i am not satisfied with the dealer service plz send invoice and t/r immediately to me.
      from,
      Kasam Sudhakar reddy,
      Librarian,
      Vignan's womens engineering
      Ghatkesar,
      [protected].
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We're sorry to hear about your disappointment. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

      Regards,
      Team Hero MotoCorp
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        Nee gudha
        Jun 22, 2021
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        Address: Gangadhara mandal, karimnagar district

        Rk motors gangadhar, karimnagar district, telangana state
        Wrong colour entered by showroom in temporary registration.they are not solving the problem
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

        Regards,
        Team Hero MotoCorp
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          A S B Sastry
          Jun 22, 2021
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          Sir, I have purchased the Super splendor on 24.10.2020 from Dua motors Rourkela, Odisha, vide vehicle No, OD14V9425, twice I went to service center for rectify the problem of self and IB3 . They were not responding properly, Today(22.06.2021) again I went to service center, they removed the battery and told that it will take one week time for replace the same. I am not able to understand that till 7 days customer will face the problem. Please look in to the matter and doo needful.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We regret the inconvenience caused. With respect to your complaint[protected] raised via Call Center is in the process and it will be resolved at the earliest.

          Regards,
          Team Hero MotoCorp
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            Shah ayaan
            Jun 22, 2021
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            Address: BEMINA SRINAGAR J&K 190018

            Mai hero ka sataya hua customer hun jabse maine xtreme 200r model 2019 registration no: jk01aj 6699 buy ki hai tabse mai sirf service center ke chakar laga raha hun pichle 2 saal mai 15 baar engine khola gaya hoga aap bataye meri bike ki value toh ab zero rehgayi hai aur 2 saal hone ko hai meri bike ki problem waisi ki waisi hai gatiya bike gatiya company isse behtar cycle hai aagar aapki bike mai maufacturing fault hai customer kyu suffer kare aapke service engineers bhi thak gaye aapne jo jo parts bole change karne ko sab kiya but bike waisi ki waisi hai mujhe har 15 ya 20 din baad service centre jana padhta hai mujhe iska ab full solution chahiye ab mai buhat pareshaan hogaya theek karate karate mai ya toh ab police complaint karunga hero ke khilaf ya consumer court mai case karunga mere saath phr aur bhi hero extreme wale aayenge aur baaki bikes wale bhi ab aapki bikes mai woh quality nahi rahi mere paas ab last option yahi hai because pichle ek saal se aap company wale mujhe sirf ghuma rahe ho ya toh mujhhe refund chahiye ya toh dusri bike bas waise aap refund hi kijiye because hero bikes ab sab gatiya aati hai
            Hero MotoCorp customer support has been notified about the posted complaint.
            Jun 22, 2021
            Updated by Shah ayaan
            meri bike ke engine ka woh koi bhi part nahi jo change na kiya ho phr bhi same problem cylinder kit head camp adjuster timinig change saare brakets lag bhag 6 7 baar aur ab bike mobil oil uthati hai sylencer se aur mobil oil leak bhi hota hai engine se aap bolo ab ye bike kis kaam ki
            Jun 26, 2021
            Updated by Shah ayaan
            i need a permanent answer i dont want to suffer anymore due to your negligence or i will go to the consumer court and also do police complaint against dealer and company
            Dear Sir,

            Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

            Regards,
            Team Hero MotoCorp
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              sneha cc
              Jun 22, 2021
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              Address: thrissur puzhakkal kalyan hero

              Im from kerala thrissur in own a xpulse bs6 model 3 months back i met with an accident with my bike my bike had so many issues so i claimed insurance and they deliverd my bike after one month i checked my bike they did not change any parts of bike which is damaged.my bike have full cover insurance.why they are not changing the parts even when i payed insurance.
              i claimed insurance at kalyan hero at puzhakkal thrissur kerala.they even charged me around 3000.i need my bike restored as new
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We can totally feel your disappointment. Kindly help us with your Mobile Number and Dealer Details on app.[protected]@heromotocorp.com & we shall give our best to resolve this issue.

              Regards,
              Team Hero MotoCorp
              sneha cc's [Complaint's author] reply, Jul 11, 2021
              dealer RENEESH PR
              MOB 9388250170
              MY NUMBER 8156965994
              RENEESH PR is the dealer he is from kalyan hero puzhakkal showroom at thrissur kerala his contact number is [protected].and my contact number is [protected]
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                Nanhe Kumar Yadav
                Jun 22, 2021
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                I purchased new passion pro bs6 7july 2020.this bike battery failed within 6month and also I facing starting problem now this bike sended for service to ganesh traders mairwa .bike reg no BR29AM4993. it's starting problem occurred three times within one year.I am not happy with this bike
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

                Regards,
                Team Hero MotoCorp
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                  Vishal Raja
                  Jun 22, 2021
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                  Address: Junagadh 362001

                  My bike is hero glamour and I am purchase is 8 months ago
                  My bike gair box problem and engine indicator is not working
                  3 time give my bike service center but not problem solution this service center
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                  Regards,
                  Team Hero MotoCorp
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                    Nitish boni
                    Jun 21, 2021
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                    My battery is not working charging due to the self start is not working properly I have purchased hero splendor plus on March 5/2021 and in three months I am facing this problem please 🙏 help me to replace my battery as it's under warranty period
                    Hero MotoCorp customer support has been notified about the posted complaint.
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                      Nitish boni
                      Jun 21, 2021
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                      Address: Bokaro Jharkhand

                      I have purchased hero splendor plus on March 5/2021 and in three months my battery is not charging due to which the self start is not working... please help 🙏to replace my battery as it's under warranty... I am using second bike from Hero.. please give satisfactory result and do the needful...so to remain our trust on Hero 🙏🙏
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Jun 21, 2021
                      Updated by Nitish boni
                      I have purchased hero splendor plus on March 5/2021 and in three months my battery is not charging due to which the self start is not working... please help 🙏to replace my battery as it's under warranty... I am using second bike from Hero.. please give satisfactory result and do the needful...so to remain our trust on Hero 🙏🙏

                      Dear Sir,

                      We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
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                        pratyushbag
                        Jun 21, 2021
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                        Address: BEHIND MINI STADIUM, WARD NO 13 BARGARH

                        Sir,
                        My self start switch stops functioning in my 1 month old Xtreme 160R bike of Regd No OD 15W 5449..
                        Spare parts not available neither in Rourkela nor in Bargarh service centre.

                        Regards
                        Pratyush Kumar Bag
                        Mob : [protected]
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We regret the inconvenience caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                        Regards,
                        Team Hero MotoCorp
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                          G
                          Grv06
                          Jun 21, 2021
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                          Vehicle Details:
                          Splendor+ BS6, i3S, Self
                          Registration Number: DL5S CL 5611
                          E.No.: HA11EYLHE03282
                          Ch. No.: MBLHAW129LHE03390

                          This is happening to me for the third time with the same vehicle that without visiting a service centre, I have received an sms saying "Your Splendor JobCard is prepared..."

                          This time I want strict action against the service centre who has used my free service or else I'm left with no other choice than to visit consumer court against stealing my free service.

                          The very first time it happened, I made a complaint and I was made to visit different service centres to get it corrected. Without even my fault, I had to waste my whole day visiting different service centres. This is very unethical and not professional at all.

                          The second time it happened, I made a complaint and I was assured that it will never happen again.

                          Now this is the third time. I want closure to this issue once and for all.

                          Below is the sms i received. Also attaching the screenshot of the sms.

                          Your SPLENDOR JobCard is prepared, for details click here: http://i9f.in/yzpHDFE26l Share following at delivery - Happy Code-0684 or UnHappy Code-730 -HMCL
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We regret the inconvenience caused. We have notified your complaint[protected] to the team and they will be in touch with you.

                          Regards,
                          Team Hero MotoCorp
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                            Raja Chamunda Vala Hakaji Thakor
                            Jun 21, 2021
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                            Address: village : bhachalva ta:deesa mo.9574207531.9879316875

                            If the steering is locked in our new bike, then there is no need to make a warranty so that this lock does not come in the warranty. If the item does not come up then the customer does not have to make a mistake in front of you that day ...
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We regret the inconvenience you had to face. Please elaborate on your concern in detail on app.[protected]@heromotocorp.com so that we can get your issue addressed.

                            Regards,
                            Team Hero MotoCorp
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                              THE ZERO CIRCLE
                              Jun 21, 2021
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                              I have given my hero maestro 125 for repair and it has been more then 3 months they didnt even started my scootys repair work.They dont even pik up my calls and i visited their office more then, 4 times and they r always delaying my work.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                              Regards,
                              Team Hero MotoCorp
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                                Shivendra Trivedi
                                Jun 21, 2021
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                                Address: Bright moter mausam bagh lucknow

                                One month ho gaya hai aur abhi tak bike is leg guard nhi laga aur pucho to bahut badtamaji se baat karte hai manager
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Har jageh esa hi haal h brother.They always show attitude and delay your work.
                                Dear Sir,

                                We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                Regards,
                                Team Hero MotoCorp
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                                  Ganeshinnova Innova
                                  Jun 21, 2021
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                                  Hi Sir. I am Ganesh from Madurai Tamilnadu State. I recently buy the new hero passion pro I am very happy and india most popular brand hero moto corporation
                                  But Customer relationship service was very bad in Jayavilas hero show Room in Madurai Tamilnadu State. Kindly provide good customer service...
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We regret the unpleasant experience. Please share your Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    À
                                    सन्नी गोयल
                                    Jun 20, 2021
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                                    Address: Venus auto mobile,Maler kotla

                                    There is problem in hero Mestro edge scoter, that is not solved by company
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Sorry to hear about the trouble you faced. Please elaborate on your concern in detail on app.[protected]@heromotocorp.com so that we can get your issue addressed.

                                    Regards,
                                    Team Hero MotoCorp
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                                      urmukesh4u
                                      Jun 19, 2021
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                                      Address: seghal hero mother, near ajronda chowk

                                      I have done service 3 time afterthat no solution

                                      we are facing problem to brake sound since one year. after service, as discussed with sandeep but no solutions.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Jun 19, 2021
                                      Updated by urmukesh4u
                                      i have done service 3 time afterthat no solution

                                      we are facing problem to brake sound since one year. after service, as discussed with sandeep but no solutions.
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                                        urmukesh4u
                                        Jun 19, 2021
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                                        Address: seghal hero motor, near ajronda chowk

                                        I have done service 3 time afterthat no solution

                                        we are facing problem to brake sound since one year. after service, as discussed with sandeep but no solutions.

                                        Mukesh
                                        [protected]
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                        Regards,
                                        Team Hero MotoCorp
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