Hero MotoCorp Complaints & Reviews

Address: okhla phase 1 sapphire bike

IM KUNAL FROM KALKA JI
Hero's new model xoom scooter parts are not available on service CENTRE AT SAPPHIRE BIKE OKHLA PH 2, I am troubled since last 15 days, Hero company does not give solution on this matter.I REQUEST YOU PLEASE RESOLVE MY ISSUE

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Address: okhla phase 2 sapphire bike

IM KUNAL FROM KALKA JI
Hero's new model scooter parts are not available on service CENTRE AT SAPPHIRE BIKE OKHLA PH 2, I am troubled since last 15 days, Hero company does not give solution on this matter.I REQUEST YOU PLEASE RESOLVE MY ISSUE

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Address: Rajahmundry

My bike is hero glamour fi 2018 bs4. From 2 months onwards my bike in hero service center only. Service centre tell me that we have to change throttle body assy i sad ok change it. They are telling that part is not in manufacture part no 16400AAN501S. I asked so many showrooms all over the the Indian and raise a complaint in hero spares but no one responding. If the part is not available why launch that bike into market. I want that part let me know where it is available.

Jul 21, 2023

Complaint marked as Resolved

Part not available 16400AAN501S can u tell where it is available and Why u mark the complaint resolved without giving details

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Address: 1-4-155,Jhothi colony,raichur

I had my bike serviced on 01/03/23, and I also became a joyraid member at the request of the service executive there.
On the 16/03/23, I received a text message stating that my bike had been sent for service (despite the fact that I had not given the bike for service). They stated that the joyride bill for the service performed on the 01/03/23 would have been generated by now. The forged invoice stated 159005 km rather than 15900 km. So far, no action has been taken in response to the complaint, and on June 24th, another forged bill with the incorrect mileage of 159096 km was generated.( This time also, I did not let it for service)
bike no:ap39gv9713
mo:[protected]

Oct 17, 2023

Complaint marked as Resolved

No call, no emails only marked as complaint resolved ðŸ˜ž

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V

viswanathansivakumar

from Raichur, Karnataka

Jul 27, 2023

I think this is fake website

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V

viswanathansivakumar

from Raichur, Karnataka

Oct 17, 2023

my problem was not resolved, only marked as a complaint resolved.

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Dear sir/madam
I have booked the bike and paid 5000 for booking but after payment the app refreshed itself and got back to old payment gateway I have not received any kind of confirmation so kindly let me know whether the booking is done or any issue is there, I'm sharing the transaction details for your reference

Your a/c no. XXXXXXXX8830 is debited for Rs.5000.00 on[protected] and credited to a/c no. XXXXXXXX5805 (UPI Ref no[protected]

With regards
Govindarajulu RK
[protected]

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Address: Village Hirdeypur Kudesa

Up82ah9529
mene bike new buy thi tb se silencer gal gya hai
meri bike me bhut khrab loha use kiya hai jis se chassis wala loha gal rha hai
mene kai bar prince motar aliganj etah
6 month ho gya hai abhi tak koi solution nhi hai

chandra prakash
[protected]

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Address: Palghar

Mera nam pritam Pandhara h mere bike hero Xtreme 160r ko abhi 1 year bhi nahi hua h or problem AA rhi h bike no MH48 CL1160 h, 1 month se showroom ke chakkar kat Raha hu lekin problem solve nhi karke de rahe h or bhi bike kharab karke bill banva te h ki ye part dala o part dala karke zut bolke bill banvate h meri problem abhi tak thik nhi Hui h please help me

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Address: Durgapur

I have not given my Spl+ Motorcycle for service today in Dutta Automobiles pvt ltd service but then also message is comming that your service job card is prepared, pl clarify
Thnks

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My name is vishal ojha i have purchase my bike from shiva auto which is part of pasupati auto franchise my bike model is HF DELUX 2022
bike no is DL3SFB7248 purchase date is[protected] and i have visit so much time in showroom but still not received my rc .

thanks
vishal ojha
[protected]
[protected]@gmail.com

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Address: bokhira porbanadr, Porbandar, Gujarat

Service not done properly 3rd service done by showroom but my problem not solve I already complain on 24 may complain no[protected] they said we solve your problem ...
but not solve till date 04.06.2023
pls chk and update me

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Address: Bangalore

Website: www.vidaworld.com

I had booked hero vida v1 pro at Bangalore experience centre which belongs to RT Krishna Autos and I wanted to cancel the booking ID: SO23056497 since your dealership is unable to offer a registration service for a special number that adds up to 9. Please cancel this booking and process the refund immediately.

I spoke with Rohit B L, a member of your staff, and he did not inform me up front that this was not possible; he only revealed it to me after I had paid. He spoke to me in a nasty and haughty manner. This completely altered how I interacted with Vida. I would never recommend Vida V1 to any of my L family or friends.

I had requested to CANCEL this booking and process the refund immediately.

The booking has been cancelled but no refund issued and the status is not traceable online.

Order Details:
V1 PRO
Booking ID: SO23056497
Order Tota: ₹1, 50, 171.90

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KL86B0566 My hero xpulse 200 4v bike i buy this bike on january 2023 this bike have a heating issue . Its feel like frying pan on foot . It is only a 200cc bike and showroom services are not good . I am not satisfied with hero showroom service and it have annoying sound from inside the engine .

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Address: Bangalore

I had booked hero vida v1 pro at Bangalore experience centre which belongs to RT Krishna Autos and I wanted to cancel the booking ID: SO23056497 since your dealership is unable to offer a registration service for a special number that adds up to 9. Please cancel this booking and process the refund immediately.

I spoke with Rohit B L, a member of your staff, and he did not inform me up front that this was not possible; he only revealed it to me after I had paid. He spoke to me in a nasty and haughty manner. This completely altered how I interacted with Vida. I would never recommend Vida V1 to any of my L family or friends.

I had requested toCANCEL this booking and process the refund immediately.

The booking has been cancelled but no refund issued and the status is not traceable online.

Order Details:
V1 PRO
Booking ID: SO23056497
Order Tota: ₹1, 50, 171.90

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Dear Sir, I called the customer care number to apply NOC, before applying NOC, my gari number was confirmed, then it was found that the details are wrongly updated. The customer care executive said to update the details first, then get the noc applied. Sir I have mailed on 15th May 2023 but till now my problem is not resolved.
Sir I humbly request you to update my correct information.
I have shared all the documents to you on the mail, I am very upset with the after service of herofincorp, next time you will have to think before taking your product.
as it will anser the mail
Please correct details are:-
Vihcle nunber
Chesis number
Engine number
And my address

NAME MD SITARE
CONTACT NO [protected]
DOB 1 JULY 1999

VEHICLE NO DL10SW3547
SCOOTY MESTRO EDGE ( CAST WHEEL)

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Dear Sir, I called the customer care number to apply NOC, before applying NOC, my gari number was confirmed, then it was found that the details are wrongly updated. The customer care executive said to update the details first, then get the noc applied. Sir I have mailed on 15th May 2023 but till now my problem is not resolved.
Sir I humbly request you to update my correct information.
I have shared all the documents to you on the mail, I am very upset with the after service of herofincorp, next time you will have to think before taking your product.

NAME MD SITARE
CONTACT NO [protected]
DOB 1 JULY 1999

VEHICLE NO DL10SW3547
SCOOTY MESTRO EDGE ( CAST WHEEL)

May 29, 2023

Complaint marked as Resolved

Please update my details like Vihcle number Chesis number Engin number My address

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I have purchased hero glamour from rao abhay singh automobiles on 04th march, 2023 on cash. Agency person did not issue my insurance on the same date.

They generate my insurance from 26th march, 2023. This is clearly negligence by the agency person. Because if any accident happen by my bike from purchasing date to 26th march, 2023, than who was responsible for that.

Furthermore, i have not received my number plate and rc also till now.

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We like the quality of Hero motors company and we have used your company vehicles in our family since my childhood. I have been cheated recently by your dealer "Prudhvi Automobile" AIR Bypass road, Tirupati. I have purchased Splendour plus bike from this dealer with over pricing. I have paid Rs.94, 500 but i have received Cash Receipt for only Rs.88, 165.The remaining amount Rs.6335 is a big question mark to me.

The sales person is telling that the extra amount is for affixing number plate to the bike. But i know that the number plate affixation is free of cost and also it is mentioned in the Tax Invoice " No extra charge shall be taken for affixing HSRP by any of HMCL Network Partner". Iam a poor person, Purchased this bike by selling my mother bangles. The sales staff behaviour is really irritating and they are not service oriented. Kindly help me.

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Address: Nangla jogi

Mera name prahlad Meena Maine 2022 me 2 bike kharidi thi splendor+ 1 bike ki battery me problem aai hai mai 20/05/2023 ko sarvice karvane Malakhera hero showroom me gaya tha vha battery problem batai rc lane ko kha 22/05/2023Ko 5.30 baje 15 km se chal kr aaya to bolne Lage aaj nhi kl aana mistri nhi hai ab kl aaunga fir pata nhi kitne din me milengi batter bed response by hiro showroom Malakhera mo.[protected]

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jadugarpm

from Alwar, Rajasthan

May 22, 2023

Jhut hai bechne ke liye complent ke time bhane Aaj kal parso koi response nahi bike kharido to koi id nhi sb bad me de dena complaints ke time I'd ye vo charg lgenga

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Address: Bankura, West Bengal

My name is kartick Mandal.i purchase a hero bike model name passion pro bs6 registration no WB34CB8248 on 27 February 2023 in Dutta motors, Bankura, West Bengal.i am not received my smart RC card at this time .when I checked parivaahan portal vehicle application status, the server show me data record not found. Pls help me to solve the problem

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Address: Pune

Third class glamour bike needs to replace my bike immediately and refund my money back

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Hero MotoCorp Complaints & Reviews

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Hero MotoCorp reviews & complaints page 8

Spare parts

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Spare parts

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Spare part not available whole India in any hero spares

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Regarding the service defect

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Booking confirmation not received REG

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Silencers damage [ silencer gal gya ]

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Hero Xtreme 160r bike jhatke marke chalti h

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Service

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RC not received till date

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Service not done properly

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Im complaining about RT Krishna Autos dealership not providing the refund

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Hero xpulse 200 4v

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Hero vida v1 pro. Im complaining about the dealership not providing the refund

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Update my correct details before issue NOC

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Before release my NOC details correct all details

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Rc and number plate not received from past 2.5 months

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Over Pricing

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Battery problem

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Smart RC card not received

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Glamour bike

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