Hero MotoCorp Complaints & Reviews

Respected Sir

I bought a new motorcycle Splendor Plus for Rs. 76000 from Naresh
Auto Ratapur Rae Bareli last June 10, 2020, from the same day there is
a complaint in the motorcycle that it stops frequently and there is a
constant leakage of mobi oil from the engine, which I have complained
about this in the agency many times, but the problem was not resolved.
Please take appropriate action. Thank you!

My Name - Ram Achal
Mobile number- [protected], [protected]
Bike registration number- UP33BL1785

Sir
I beg to state that, I have e request to you, we have purchased an e-bike dated on[protected], And bike battery was found problem from last 2 months, and not possible to carry the bike from home to service center.we are requested to the dealer for many times for home serviceing, but dealer not entertain with us..
So sir requestd to you plz arrange to a mechanical person to home for servicing

I am Tuhin Nandi from Calcutta. I owned a scooty from hero. the name is Maestro edge 110cc in the year of 2018. the product is good. But sometimes i get some problem arises in my scooty. for those problem i always went to my nearest hero dealership and i alwys do my servicing with relevant records. i am not satisfied with the servicing of the hero motocorp. After sale service of hero motocorp is worst ever i have experienced in my life. i will recomed to the other people not to buy hero products. My money goes to water after i pay the service amount to them. Go for other companies, those are better hero. Getting reach to me email id- [protected]@gmail.com

I buy Xtreme 160 R in November 2020 but after 6 month bike not started, I given to in service centre they said battery ran out to changed the battery, so I will given in service centre for replace it is in guarantee but in service centre said rs 200 is chargeable for battery courier and it takes 10 days, I said how I used my bike for 10 days then they took old battery and said to start with kick but every time start by kick it take 1 hr to start or some time not started, after some days i call for battery the said it takes 15 days to come . When you have no instant solution then why you are selling this type of bike. You know well the in bike is battery important then why you not give extra battery in service centre for replacement. I have swallon my leg for starting bike by kick facing more the 15 days problem. This problem occurs in only 6 months of new bike then how gone next

My xpulse 200 ABS motor is not working properly
Somany times I going to your service center but no response
Very cheap and bad experience the hero cervice center (MARK MOTORS PERINTHALMANNA . Ground Floor Angadipuram, near Railway Gate, Perintalmanna, Kerala 679321)

I have given my Maestro Vehicle No.AP26BE7331 on 04.05.2021 invoice no.10177CE21V1512 my vehicle service and steering lock not fixed properly by the A.M.Reddy Auto Agencies. When I ask the machanic he has not given proper reply. I paid the amount of Rs.1668. Sir, I am 63 Year old person due to Covid pandamic I am not able to go to service centre for repair, mask also not properly maintained. Sir, I request you to kindly ask the Machanic to collect my vehicle and do proper service immedialy.

Iam purchase hero Passion at Kailash motors bidar but this bike giving loud sound in back wheel break when I use the break
So kindly replacement the back wheel break and oblige

I have purchased a new bike [ splendor+BS6 - i3s DRS ] from one of your dealers in our district Charkhi Dadri state Haryana on 4/06/2020, and after a couple of days some issues start to arise in the bike like it stops suddenly while riding and when we went to their showroom they said it is because this is new bike and it is fuel efficient so it will take time, but the problem is not solved even after the first service of the bike, after the first service some Engine issues also start to begin in the bike like gear issues, after turning off bike clicking sound came from bike for a long time. Then we again went to their showroom there is no response from their side, even after the 4th service issues are not resolved and they are giving no response, condition of bike is getting worse, it is the case of newly purchased bike, its self start is also not working, really very bad experience after buying bike . please take serious action and exchange our bike .

Hello Sir,

Mane Diwali 2020 pe super splendor li thi, lekin 10 din badh se hi isme problem start ho gyi thi, or mane isko bar-2 thik karane k liye hero showroom lekar gya hu lekin ye byke ki problem thik nhi kr PA rhe rhe, ab m kya kru, company aisi kabada bkye kyu banayi h,

Isme problem h :- engine me oil linkage, engines voice,

[protected]

Servicing of vehicle not done due to lock down/shut down for COVID 19

Hi,
This is inform to you I renewed my bike insurance on 9 june 2019 from Auto needs showroom in Gurgaon sector 14. They took the payment of insurance and gave me the ICICI Lombard insurance company insurance copy. Now the scene was, when my bike got stolen on 20 October 2020, I filed an FIR at that time, and submitted all the documents for my claim of stolen bike with ICICI Lombard. From that time the team was earlier telling me that they are doing the formlities but later informed me that they haven't received any payment of insurance from the showroom. They asked me to go to the showroom where I had submitted my insurance money but my question was when I have my insurance policy copy why should I go, but still I went to the showroom the staff said that there showroom manager was on leave, so please come after 8 days. After 8 days I called the showroom but the staff said he was still on leave, come after 7 days. I visited after 15 days but staff behaviour was still same and they again told me that the manager was on leave, come after 15 days. From here on I called the Hero motor company helpline number and they had registered my complaint. After that their manager call me and asked for the copy of my insurance, and had assured me that he will look after my complaint but after no response from him also I called him then he told me I can't help you.Please look into this seriously and help me in getting stolen bike claim
Thanks.
Kuldeep
#[protected]

I purchased hero pleasure bike on sep 2020 now the kilometer is 5000+ i serviced the bike regulerly... Now its aceletor cable cut down and i asked the showroom... But there is no response from them

In my passion pro bs6 drum variant side indicator sound not available at the buying time the showroom officers told that they does not have those wires to connect now more than 4 months done still they are telling not available in the showroom after sales service is worst to the core does not reply and solve properly kindly enquire and help
showroom address
Sasti motos
Erode Rd, Muthur, Tamil Nadu 638105
Phone: +[protected], +91-[protected]

Recently purchased hero passion pro bs6 drum variant and i have issues with gear shifting and i register a complaint in respected showroom authorities but they does not enquire my complaint and put my vehicle on waiting list so kindly help with this issue.

showroom address
sasti motors
Erode Rd, Muthur, Tamil Nadu 638105
Phone: +[protected], +91-[protected]

Respected sir/madam, I'm kalaimohan.on feb 2, 2021 i purchased a new bike(passion pro) from one of your showroom named lakshmi motors, Tirupattur, Tamil nadu-635601.It has been 3 months since i purchased my vehicle but it has not been registered yet.That showroom isn't responding properly, they are using such a bad language . I even didn't received my helmet also.they are selling it for cash, instead of giving to customers.i have faced lot of difficulties because of not registering my bike.They even not responding to calls also.I even lost my job due to this issue.So take necessary actions against the showroom and make my bike get registered.otherwise I'm supposed to take necessary legal actions.
My customer id.[protected]SCON[protected]

For the DOP of the vehicle the engine indication light is full time ON when the key is inserted. While given for servicing (2times) they said one sensor is not working and it has to be replaced but they don't have stock, when stock arrives they will intimate. Months have gone no replacement has been done.Now there is a call for 3rd service, even now they are not sure about the stock exist or not.Kindly do the needful

I purchase hero hf deluxe before 8 month from himanshu automobile address -kunda pratapgarh
Before 8 days i face starting issue in my bike and i go to himanshu automobile for solving starting issue
From 8 days my bike not made please solve my issue

My Xtream 160r front socket oil seal
damaged. Oil is leaking from it. But the service center is not providing me new oil seal. They told me that company is not providing the parts. So I decided to return the bike. Please provide me as soon as possible. Or I will go to the consumer court.

Dear sir maine 15.12.2019 tarikh glamour hero bike ka EMI payment compete kiya abhi tak muje NOC Diya nahi, bahut bar puchne geya bol raha he NOC abhi nahi huya, kiya itna let kiu hua . 2 years ho geya kiu nehi mila abhi tak ? Baihata Chariali Kamrupa Motors bike dealers.