Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated Feb 5, 2024
Complaints 6252
Resolved
257
Unresolved
5995
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hero MotoCorp
Customer Service Contacts

Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 82

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:# 1171, Saraf Galli,, Shahapur,

I have purchased hoping no problem scooter, but my Maestro edge KA 22 HG 6741 from Nagashanti motors Belgaum, scooter is giving slope speed engine off problem and very low mileage of scooter, I visited goa Magnet wheels, they said software and O2 sensor problem, but again when I was in Belgaum I visited Nagashanti service on 28th March 21, they said software is upgraded but computer indicates not good health (RED) so O2 sensor needs to changed,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kshitez Mishra
from Noida, Uttar Pradesh
Report
Copy

Service

Address:Delhi 110092

This is not the first complaint about my 2wheeler service, earlier I have shared it with the service center, now updating it in the consumer forum.

Mohit Service (Mayur Vihar 3 Kondli 110092 Delhi) hasn't improved himself neither they have a card machine nor they are properly doing their job, even the behavior of Gupta Ji and the owner is totally out of the box....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Harpalpur Distt - chhatarpur

Hero passion pro bs6 bike start nai ho rhi aur bahut heat ho rhi abhi bike 5 month old hai aur sensor bhi work nai kar rhe odometer Reading 9584 hai abhi sabse burst bike hai kripya करके mera nirakaran kare...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Praveen Raghu
Report
Copy

Oil leakage in hero passion pro

Address:JH road, oil mill, thiruvallur.

I bought a bike in August 2020 in M. K. Motors thiruvallur in Tamilnadu. I found oil leakage in engine and told to that showroom during 1st service. They told after service oil leakage corrected. But actually not corrected problem. The real oil leakage is from engine casting area near head. I complaining this issue in that showroom but they are not respond to that issue and asking Rs. 3000 for solving that issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:SABYASACHI BANCHHOR. AT- BAIGANJURI PO/DIST-SONEPUR.ODISH

Respected sir, It is ardent of need the following my scooty named maestro which was purchased from JAI JAWAN HERO SONEPUR.ODISHA.
But one day when I had been to Bolangir the same scooty showed a great problem for which it could not even start and I had given in the service centre of ARUNDHANTI HERO Motocorp .Bolangir.But since 15 days it could not well serviced and they are always returning me in several pleas.
Further I would...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vignesh Kumar.P
Report
Copy

Price

I have booked xpulse 200 in hosur showroom (27.03.2021)and the onroad price is highly differs from the price quoted by Hero MotoCorp and there is no proper response for the customer and they said there is no colour option if you want the colour i wished for they said to wait for 3 months and staff's are very irrelevant and irritating so kindly i request solution for my queries...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Durgesh 1989
Report
Copy

Regarding riding discomfort

Address:VILLAGE SURAINA, SAGRI AZAMGARH LAT GHAT POST B, NULL

Sir I have bought a Glamour bs6 variant bike. Up50BZ0982 . I am very disappointed with riding comfort of seat height and seat comfort. It's worst of seat. If possible change my seat . It feels like wooden seat . After paying 92000 rs I feel that it's my life's wrong decision to buy Glamour bs6...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Kharghuli,guwahati,assam

Its not even 1 month I bought this bike Splendor from D.R Brijmohan & Sons PVT LTD, G.S Road, Bhangagarh, Guwahati(Assam) and the bike is giving severe perfomance.Due to the poor perfomance of the bike I had to go for repair twice at the servicing centre.If such new products gives so much trouble then what will happen to us masses if we have to deal with the same thing again & again wasting our time and money.I am submitting a photocopy of...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Gurugram

Sales man says 1 year warranty engine but in the showroom charge every part and they also delay not work properly bike result very bad engine not properly work and also very bad polices of hero motercopes 😔😔...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anil_Dadwal
Report
Copy

Service Complaint

Address:Charesma Service Center, Chandigarh

Dear Sir/Madam,

This is inform you that I have Maestro Edge 125 FI, Vehicle no. CH01BZ-8509. I have done service always at Charesma Service Centre at Chandigarh. Last time I had service of my vehicle and their is engine oil leakage and they change the rubber.. But after 3-4 mother their is similar problem of leakage. Then I go to at Plot No. 3, Industrial Area, Phase- 1, Chandigarh in January, 2021. They have not any washing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Meeran Sahib
Report
Copy

Passion pro bs6

Address:Tamilnadu

Running of problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sadakat Siddiqui
from Noida, Uttar Pradesh
Report
Copy

About the complete bike fault

Address:Mahim,Mumbai 400017

Two months back i purchased a new hero hf deluxe bike from day starting there is major fault in a fuel tank how much petrol you have in your fuel tank it not showing it always showing in a red mark. I complain again the product they are giving a good effort but the result are zero.Its a worst experience for me from hero company i will never recommended to any one to purchase hero company bike.I given a request to resolve a default as soon...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ranjank664
Report
Copy

Chandan Hero (Patna)

Address:Back of Kali Mandir, Near Chauhan Bhawan, Kumhrar, patna

Dear Sir/Madam

I had given my bike(BR01EH7733) on 07-Feb-2021 for service and service person told me that he will handover to me on 22-Feb-2021 but till now I didn't received my bike, because of this I am facing below issues,
As per ongoing situation during Covid time I am travelling with Public transport which is not safe, if something happen to me will your company will liable to pay?
I bought bike for my personal...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ravi7685
Report
Copy

Glamour

Address:Siva Sankar Motors,Shobha Square,Opp Gayatri petrol bunk, Vishweswaraya Nagar road,Near srinagar,Gajuwaka, Visakhapatnam 530012,AP ,India

Regret to inform you that, upon receiving message from hero authorized show room siva sankar motors intimating that my bike servicing was due, i gave my bike for regular servicing with minor complaints informing them that front wheel break action is more and it is moving with difficulty when tried to move it manually and chain sound was observed. I gave my bike for servicing on 16.03.21 and Job card No is[protected]RJC[protected]. My bike...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prasanna .Hazarika
Report
Copy

Glamour 1million bike Riding issue.

Address:C/O Jogeswar Hazarika Vill-santipur Bali gaon P.O Deori Borbam P-S gogamukh Dist -Dhemajj Pin-787026

Hi,
I am Prasanna 50days back I purchased Glamour 1 million bike, some serious issue I am getting will riding.
1.Engine automatic switch off.
2. Battery problem.
3.No control over bike will riding
3.Break Shou issue
4.Acceleretore automatically up down while grear in Neatul .
And I so many times inform to service center but still issue is not resolved.. I want to change my bike with new...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sunjivdee
Report
Copy

Bike service

Address:Singhla Hero services centre ,noida near labor chock

Dear team hero
I have done my service in last[protected], they change my chain set, but it make trouble just after 2month, we believe hero service is good but they did not do well, my bike chain set problem as such, I have doubt they don't change my chain set just repair it,
Name-sunil kumar
Bike no- UP11BW
3880...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bharat lal
from Mandawar, Rajasthan
Report
Copy

Service Problems

Address:Village - Bhadira Post- Sonkh Tehsil- Kathumar Distt.Alwar Rajasthan 321605

Dear sir,
Please inform to you our HF Deluxe RJ02/BE 9320 Service Bhiwadi Hero Moto corp but Service Engineer Crack Both Side Cover and not Charging Bettary but Regularly Service Hero Agency Iam complaint Agency but not Satisfied answer by service engineer and said we are not open side cover but service done without open side cover Iam not satisfied by service and claim crack both side cover
Thanking...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Mumbai, maharashtra

I was purchase hero maestro edge 125 from fort point at mahim at june 2020. But there original documents & rc book is not received yet. I am try to coordinate with there salesman several times but now they are threats us & say do whatever you want... plz help to solve this issue another its difficult to trust Indian product for Indian. I hope you can do needful & help us....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Charan Josh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service and Genuine Parts???

Address:Sri Lakshmi Motors - Hero MotoCorp, HN 16/11/20/6/172, PN 105, opposite Malakpet Police St, Saleem Nagar Colony, Malakpet, Hyderabad ∙

Sir, Recently I brought Hero xpulse 200 BS6
I got handlebar damage and I faced Faraq problem in 2nd servicing. I informed to the service manager they do not responded for that. They are telling every time no parts available. Still now they did not solved it . Is heromotorcorp provide genuine parts?? Definitely I think heromotorcorp doesn't provide genuine parts. I'm facing it after I brought Hero xpulse 200. If that problems make...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
S
sureshN sha
Report
Copy

Passion pro Bs6

Hai, sir
My have brought ur Passion pro bike one year back . Daily problem already one time fuel motor changed. Fuel indicater always blikes like low fuel. Bike over heats with in 20km. Worst bike I ever experienced. When I am driving on flyover today bike suddenly mid road stoped at 60km speed just accident miss. Ur playing with people life ur worst bikes . Bs6 floop model o[censored]r company given to me. Even local mechanic says plz sell...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy