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Hero MotoCorp Complaints & Reviews

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Updated: Apr 12, 2026
Complaints 6268
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257
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 83

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D
DAM PILIBHIT
Apr 26, 2021
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I visited Kipps Sales Pvt. Ltd. Nainital Road Bareilly Uttar Pradesh for enquiry of Spleder+ bike but no response given by any person. We waited 10 minutes at showroom.
Hero MotoCorp customer support has been notified about the posted complaint.
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    DAM PILIBHIT
    Apr 26, 2021
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    I visited kipper sales pvt. Ltd. Nainital Road Bareilly UP. No response was given
    Hero MotoCorp customer support has been notified about the posted complaint.
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    Dear Sir,

    Sorry to hear about the trouble you faced. We request you to let us know your concern on app.[protected]@heromotocorp.com to help us in resolving your issue.

    Regards,
    Team Hero MotoCorp
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      M
      MANISH__RMZ
      Apr 26, 2021
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      Address: House no.2 sidganga layout hubli behind shanthveer apartment keshwapur, Keshwapur

      NAME - MANISH R
      I've purchased Destiny from hero Motorcorp as on 2019, people from the showroom have written the temporary number of rt number in permanent marker on my bike which looks so ugly not sure what they were thinking, I've provided my bike for servicing for 4-5 times still they are unable to erase those marks, I've been using my bike with broken foor rest for the past 6 months, I've provided for servicing twice in the past 6 months ie, on January and this April both the times they were unable to fix my foot rest, I've been riding my bike without foot rest for past 6 months now, my bike isn't showing the petrol indications properly inspite of taking my bike for servicing and pointing out my problem...I've spoken with the servicing center again they told they would call me it's been 4 weeks now still no call recieved
      Hero MotoCorp customer support has been notified about the posted complaint.
      View replies
      Dear Sir,

      We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

      Regards,
      Team Hero MotoCorp
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        K
        Kiran Prince
        Apr 26, 2021
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        Address: Edarapalli,amalapuram,533201 East godavari Andhrapradesh

        Bike's battery or self start system has a huge problem. Kick start is also not working. After 4 services from authorized service centre regarding this complaints bike has malfuctioning over this performemce. Need a replacement or a proper service to make the bike in good performing condition. and Still No Response For my Replacement battery I'm facing A Kick start is very suffering at the time of trafic 15 days gone but authorised showroom said It's take time Kindly follow up and Give me the Replacement battery
        Hero MotoCorp customer support has been notified about the posted complaint.
        View replies
        Dear Sir,

        We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

        Regards,
        Team Hero MotoCorp
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          B
          boobathi arumugam
          Apr 25, 2021
          Resolved
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          Address: SISODIYA MOTORS, VANIYAMBADI TIRUPATTUR DISTRICT,TAMILNADU-635751

          Respected sir

          my name is mujammil as i am residence to NO36/2/115 SIYALI STREET, JAFFRAABAD, VANIYAMBADI, TIRUPATTUR DISTRICT, TAMILNADU PIN-635751 Cell:[protected]

          i will purchase hero xtreme 160 bike[protected] sisodiya motors vaniyambadi.vechile no
          TN-83 D-2823
          my bike problem to porak oil seal i will going on our shoroow sisodiya motors 08/04/2021 to complaint for my problems.

          they are telling our shoroom receptonist yor bike to deliverd 14/04/2021 and solved to your problems

          till date i will going to many time in the shoroow but they are not response please solved my problem and take action to the showroom

          thanking you
          Apr 25, 2021
          Complaint marked as Resolved 
          Respected sir my name is mujammil as i am residence to NO36/2/115 SIYALI STREET, JAFFRAABAD, VANIYAMBADI, TIRUPATTUR DISTRICT, TAMILNADU PIN-635751 Cell:9944024084 i will purchase hero xtreme 160 bike 4-12-2020 sisodiya motors vaniyambadi.vechile no TN-83 D-2823 my bike problem to porak oil seal i will going on our shoroow sisodiya motors 08/04/2021 to complaint for my problems. they are telling our shoroom receptonist yor bike to deliverd 14/04/2021 and solved to your problems till date i will going to many time in the shoroow but they are not response please solved my problem and take action to the showroom thanking you
          Hero MotoCorp customer support has been notified about the posted complaint.
          View replies
          Dear Sir,

          We regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

          Regards,
          Team Hero MotoCorp
          Reply
          सर मेने दिनांक 17 /07 /2021 को कमल ऑटो मोबाइल खैरथल अलवर राजस्थान से एक स्प्लेंडर BS6 बाइक खरीदी थी /जो अब 720 किलोमटेर चली है./अब मेरी गाड़ी चलते वक्त बंद हो गई है /और इसकी शिकायत मेने कमल ऑटो मोबाइल से की तो उन्होंने मेरी गाड़ी को लेके जाने के लिए मना कर दिया है/उन्होंने कहा की अपने आप करवाओ /अतःआप से विनम्र निवेदन है की मेरी गाड़ी को ठीक करवाए/
          RAM JI LAL
          REG NO RJ02BW0750
          MODEL SPLENDRA BS6
          MOB [protected]
          MOB [protected]
          Reply
          बहुत ही खराब किस्म की मोटरसाइकिल गियर फस रहे हैं। स्पीड 60 से ऊपर जाने पर बहुत बुरी आवाज करती है।
          स्पीड मीटर की पैकिंग ठीक नही है उसके अंदर बारिश का पानी जा रहा है। जो 1 बार खराब होने के बाद मीटर हीरो के मेकेनिक से ठीक नही हुआ हीरो के मैकेनिकों व्यवहार ठीक नही है। 3 एजेन्सी पर दिखा चुका हूँ।
          मीटर की कीमत 3000 रुपये
          ये साले कुत्ते बैठे हुए हैं जो ग्राहक को नोंचकर खाना चाहते हैं । किसी भी समान की कोई गारण्टी नही है
          टट्टी खा लो कुत्तों ग्राहकों की
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            R
            R@hulchak
            Apr 25, 2021
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            Address: Baruipur

            Bike's battery or self start system has a huge problem. Kick start is also not working. After two services from authorized service centre regarding this complaints bike has malfuctioning over this performemce. Need a replacement or a proper service to make the bike in good performing condition.
            Hero MotoCorp customer support has been notified about the posted complaint.
            View replies
            Dear Sir,

            We regret the trouble caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

            Regards,
            Team Hero MotoCorp
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              R
              Rinky639
              Apr 25, 2021
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              Address: KS MOTORS BAGHADOGRA

              I have purchased EXTRRME bike regPB35Y2439 in 2016 July.
              The date on which I purchase its creating a issue of gear stucking. After passing more than four year, company only making me fool on the name of service. In last services they snached my mobile and throw me outside of the service center. Although I am covered in guarantee period in which company says either 45000 km or 5 years of purchased your engine is fully covered. I have used this bike last four year and drove only 12000 km and I have done all the services from authorised service center.
              Hero MotoCorp customer support has been notified about the posted complaint.
              Apr 25, 2021
              Updated by Rinky639               There is more evidence of my servicing and hero company is simply passing the time and not giving proper response...
              Even I have also complained in the consumer portal also they have given fake reply to the site.
              May 04, 2021
              Updated by Rinky639               No there is no action against this complaint they all are fraud.
              View replies
              Dear Sir,

              Sorry that we gave you a reason to be upset with us. With respect to your complaint[protected] raised via Dealer. Our team is already working on your concern and will call you back to share an update.

              Regards,
              Team Hero MotoCorp
              Reply
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                J
                jagan1978
                Apr 25, 2021
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                Address: H.NO: 8-4-53/1, PAVAN PURI COLONY, ROADNO:2, Karmanghat, Hyderabad- 500079.

                Bought the Glamour BS6 on 21st Mar'21 till one week its working fine. After a week onwards its not working properly facing lot of issues like: startup, self is not working, Changing the gear is very tough. Visited to local authorized service center several times no proper response received from the technicians. Done first service also after 260 KM, it may results positive but facing same issue with the vehicle.

                Initially dealer was not given complete extra fittings which was charged to me after several visits they completed bumper fitting, am not sure all the extra fittings have been done and still not received number plate from the dealer.

                Need your intervention in this regard.
                Hero MotoCorp customer support has been notified about the posted complaint.
                View replies
                Branch Details:
                Laxmi Motors, Karmanghat Branch, Hyderabad - Telangana.
                Purchased with the name of Ch Deepika on 21-Mar-2021 Glamour BS6.
                My Contact no: [protected]
                Reply
                Dear Sir,

                Apologies for the inconvenience. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                Regards,
                Team Hero MotoCorp
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                  A
                  aaah143
                  Apr 25, 2021
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                  My vehicle is hero maestro edge and from the date of purchasing lot of complaints . I use to maintain vehicle regularly and also time to service . Now engine was struck and unable to start . Ratna motors mvp colony vizag, such a worst service and response to the customers

                  My mobile number [protected].
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  View replies
                  Dear Sir,

                  We regret the trouble caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                  Regards,
                  Team Hero MotoCorp
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                    V
                    various things in one life
                    Apr 24, 2021
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                    Address: NILADRI MOTORS, MATH CHOMUNI, SHOWROOM NUMBER IS 7574827014, SERVICE CENTRE MADHYA KASHIPUR, P.O.. RESHAMBAGAN PHONE NUMBER - 03812556665

                    I am user of hero pleasure + bh6 6 months age my Scotty during batery is not working..I have Tel hero device centre of Tripura, Niladri motors of sevicing centre MADHYA KASIPUR, P.O. RESHAM BAGAN, there phone no is [protected], my pleasure number is TR01AN7896, BATTERY WARANTY CARD NO ..020920B5/ M710g290453, owner name is SONALI DAS, model VIN - MBLJFB067LGJO2895, owner mobile number is - [protected], they are not replace my battery I am tottaly so sad, I am woman how can start my Scotty please help me, thanking HERO MOTOCOP company
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Apr 24, 2021
                    Updated by various things in one life                     Please replace my battery mobile number to contact me [protected]
                    View replies
                    Dear Sir,

                    We regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

                    Regards,
                    Team Hero MotoCorp
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                      J
                      Jaheds
                      Apr 24, 2021
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                      Address: Hadpsar, pune 28

                      I have purchased HF deluxe bs6 bike 7 months back only. And now fuel motor is not working, due to this bike doesn't getting start. What people can do if its happen on highway or on off road... i tow my bike from 13 km as not starting...and now due to lockdown since 10 days it's in non working condition. No showroom mechanic is able to solve this issue also, not picking up the phone calls????? All numbers are switched off ???? I have purchased this vehicle from Saideep Wheels, Hadpsar, pune, Maharashtra.
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      View replies
                      Dear Sir,

                      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

                      Regards,
                      Team Hero MotoCorp
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                        The Education Hub
                        Apr 24, 2021
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                        I've bought my bike last year on the month of November..For last few days I'm facing a problem about start. I've visited nearest workshop for the solution but they did not fix it...
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        View replies
                        Dear Sir,

                        We regret the trouble caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                        Regards,
                        Team Hero MotoCorp
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                          Robin236
                          Apr 23, 2021
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                          Address: Rajput hero ghazipur tiraha mau nath bhanjan mau

                          Hero motorcycle ki advertising ke liye jo ladki road pe nikalte h wo bhut hi battimizi krte hain road pe ladkiyon k sath. ye rajput hero k ladke hain . jo ki mau nath bhanjan mau men hain.. Bad comment, s pass krte h. Van ka nmber bhi main add krrha hun
                          Hero MotoCorp customer support has been notified about the posted complaint.
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                            S
                            Santoshi Padarbinda
                            Apr 23, 2021
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                            Address: Rohan Motor, Bhubaneswar, Odisha

                            The vehicle is not properly installed. There are dents in the vehicle and the stickers are not fixed properly. There are scratches at few places. I complaint at the showroom before taking the delivery. I am really surprised to see the poor quality product of Hero Motors. I want to be vocal for local but unfortunately the Company seems to be not serious about the customer experience.
                            Hero MotoCorp customer support has been notified about the posted complaint.
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                              A
                              Akkim Sait
                              Apr 23, 2021
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                              Address: 175middle st Theni

                              Service Water wash not safety Service repair not working I am call the supervisor not response supervisor where repairing
                              Hero motors service centre Theni
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              View replies
                              Dear Sir,

                              Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                              Regards,
                              Team Hero MotoCorp
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                                S
                                Shraddha tyagi
                                Apr 23, 2021
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                                Address: Bhind

                                Engine sealed three month service
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                View replies
                                Dear Sir,

                                Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                Regards,
                                Team Hero MotoCorp
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                                  S
                                  Sumanta Kumar Singhdeo
                                  Apr 23, 2021
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                                  Address: Puri,odisha,india.pin-752002

                                  I purchased super spender bike[protected].I suffering from starting problem from my first servicing.I gave him my battery from[protected].But till date[protected] I got a message from exide that a ticket no 1496518.l want to know that when my bike battery problem slove???
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sir,

                                  Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    S
                                    Seenivasan s p
                                    Apr 23, 2021
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                                    Engine frequently switched of in slow speed.
                                    Self start not working.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Sir,

                                    We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                                    Regards,
                                    Team Hero MotoCorp
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                                      Pald
                                      Apr 22, 2021
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                                      Address: Mathura jain hero alvar pull
                                      Website: www.google.com/url?sa=t&source=web&rct=j&url=m.heromotocorp.com

                                      My bike name - HF deluxe
                                      Bike no. Up85bs3512
                                      My complain is that ..
                                      Bike wheel paint destroy automatically before one year
                                      I'm pursech that bike ...

                                      from Jain hero alvar pul, mathura
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Sir,

                                      We regret the trouble caused. We have noted your complaint[protected]. We will get back to you shortly.

                                      Regards,
                                      Team Hero MotoCorp
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                                        Ishak husain
                                        Apr 22, 2021
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                                        Address: Meerganj jila bareilly

                                        Wiser me abaz aarahi h age se
                                        Petrol ki sui nhi uth rahi h
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Sir,

                                        We regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                                        Regards,
                                        Team Hero MotoCorp
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