Claimed

Hero MotoCorp Complaints & Reviews

1
Updated: Apr 12, 2026
Complaints 6268
Resolved
257
Unresolved
6011
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 84

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Syed Sajid Rahman
Apr 21, 2021
Report
Copy

Address: Asansol

Complaint for avik motor Asansol west Bengal for service bed costumers diling third class I complaint 3/4 time my battery is week but not respond
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kamalashish
    Apr 21, 2021
    Report
    Copy

    Address: Meerut

    Sir, I want to tell you last month on 3rd March, my Scotty destni 125 b6 lee from jaykumar arundkumar modipuram meerut which has not completed 2 months has already run almost 1300 km and since the time this scooter is in trouble, he came running 1 km and half km first come and took 1 km and then proceeded to 500 km, after he had taken rs 490 from me whom rasheed is on me, after that problem came up again. Then got it corrected and now a new problem is coming oil leaks Sir. You tell me I made some mistakes. Did you do it to showroom every 15 days by taking hero's scoty? My contact number [protected]
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealers Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

    Regards,
    Team Hero MotoCorp
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      KH Facts YT
      Apr 20, 2021
      Report
      Copy

      Dear Sir/Madam,

      This is not a complaint but a necessity.
      Your Hero Splendor has been popular in the public for a long time, but till date it has not got any new update except just cosmetic changes, like speedometer's digital ABS system, please make some big changes in your evergreen two wheeler. So that it can also compete with Bajaj's Patina
      I love this motorcycle myself but due to its old design, I do not buy from it.
      Please do something soon

      Thanks & Regards
      Splendor Lover Naresh Kumar
      [protected]
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We have noted your suggestion and have shared the same with the concerned team.

      Regards,
      Team Hero MotoCorp
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Padma raj
        Apr 20, 2021
        Report
        Copy

        Address: 2/858/18, sri nagar colony, pottipadu road, Near ; saint JOSEPH school

        I gave hero pleasure scooty for service, they told that the wheel bareing was gone, they cheated as .without our permission they did repair . They did not changed .

        In proddatur (kadapa dist )show room
        Hero MotoCorp customer support has been notified about the posted complaint.
        Cheating, not change bearing new, my loss money
        Dear Sir,

        Apologies for the unpleasant experience. Please share your and Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

        Regards,
        Team Hero MotoCorp
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sonuagr
          Apr 20, 2021
          Report
          Copy

          Address: Rajapur, Prayagraj Uttar Pradesh

          Aaj ke is pandemic ke samay customers ko HSRP lagwane ke liye printout ke liye force kiya ja raha hai. Please do some necessary action.
          Thank you.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

          Regards,
          Team Hero MotoCorp
          Sonuagr's [Complaint's author] reply, Apr 24, 2021
          7905375161
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Roop Kumar Raja Veesam
            Apr 20, 2021
            Report
            Copy

            Fuel Moter Hero HF Deluxe not working in my bike, I was taken bike in last year November month
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

            Regards,
            Team Hero MotoCorp
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              O
              Ozzys Mascarenhas
              Apr 20, 2021
              Report
              Copy

              In goa why the prices are so high. Online pricing is different. And in goa dealers they are saying they can't do anything of it .it should be same price online company and dealers
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              So sorry to hear that. Kindly share your Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

              Regards,
              Team Hero MotoCorp
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jophil Thomas
                Apr 19, 2021
                Report
                Copy

                Respected Sir,
                I approached KALYAN MOBIKES, to purchase Hero scooter pleasure+B6 through NAVAL BASE CSD CANTEEN, KOCHI. But Kalyan Dealers told us that they are not selling Hero Scooter through CSD canteen in south India. Kindly rectify the issue and enable us to buy it through CSD CANTEEN. Hope you would do the needful.
                Yours faithfully,
                Thomas M J
                [protected]
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We regret the inconvenience caused to you. We request you to share your Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                Regards,
                Team Hero MotoCorp
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ajeeshmohan
                  Apr 19, 2021
                  Report
                  Copy

                  Address: Rhino thiruvathira

                  Sir
                  I bought a hero splenderplus from diyamotors kadapakada my registration number is kl23 t0997, but unfortunately my vehicle Complaint two times when I call their office their behaviour is very bad, l spend above 2000rupees for TA still my vehicle is in guaranty period .please take necessary action against diya motors. Atherwise am moving at legally
                  Thanking you
                  Rohini
                  Thiruvathira
                  [protected]
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We highly regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

                  Regards,
                  Team Hero MotoCorp
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Subrahmanya Sarma Topella
                    Apr 19, 2021
                    Report
                    Copy

                    I want to talk to CEO sir as I was neglected and service not given to my bike at HERO servicing center.vexed with the inhuman and indifferent attitude of your staff.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Apologies for the unpleasant experience. Please share your and Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Nijin ks
                      from Nellore, Andhra Pradesh
                      Apr 18, 2021
                      Report
                      Copy

                      Address: Marthandam , kanyakumari dist, tamilnadu

                      1 week complaint passion pro .1 service complaint don't replay service provider.No action not satisfied byk .engine vibration, gear down off position . I am not satisfed
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We regret the trouble caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                      Regards,
                      Team Hero MotoCorp
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sanjeev kumar Sachan
                        Apr 17, 2021
                        Report
                        Copy

                        Address: 246 Li.g Jarouli Phase -1 kanpur

                        Sensor Yellow Light Is permanent On but in showroom not solve my problem. purchased from northern hero mall road Kanpur.
                        +1 videos
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Apr 17, 2021
                        Updated by Sanjeev kumar Sachan
                        Sensor light is permanently on
                        Dear Sir,

                        Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                        Regards,
                        Team Hero MotoCorp
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rajat715
                          Apr 17, 2021
                          Report
                          Copy

                          Address: Taran angad motors, gwalior

                          Sir i have purchased a splendor plus bike from taranangad motor gwalior. They gave a helmet of abp comany & it was a very low quality and not comfortable .
                          This is very rediculous behaviour the indias biggest comany doing this I very upset I want some solution
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          Apologies for the inconvenience. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sdrbros
                            Apr 16, 2021
                            Report
                            Copy

                            Address: Village parashar, Post udhar

                            Sir
                            I have passion x-pro this is purchased Jan 2020 there is very poor quality of my bike 😭 I am very sad 😢 I have complaint last time but not satisfaction
                            1. Some water in road bike engine off
                            2. Rear suspension leak
                            3. Engine more rusty
                            4. Tyre crack

                            I am Very -2 sad with this bike

                            Suraj sharma
                            [protected]
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We regret the trouble caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                            Regards,
                            Team Hero MotoCorp
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bikash Puri Sanyasi
                              Apr 16, 2021
                              Report
                              Copy

                              Address: Borgain

                              Please take my complain EMMIDITLY...
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We regret the inconvenience caused to you. Please elaborate on your concern on app.[protected]@heromotocorp.com so that we can get your issue addressed.

                              Regards,
                              Team Hero MotoCorp
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                Jeethu Jeetu
                                Apr 16, 2021
                                Report
                                Copy

                                Address: Valli motor Muthilaypet pondicherry
                                Website: Hero bikes

                                First no response to customer
                                And service was very poor
                                They are taking all problem and not doing service they only wash the vehicles and giving to us and telling your service is completed I service December I complaint that baterry problem and they tell you come next time we will replace the baterry you have guarantee and next time they did not replace baterry they charge the baterry and give to me and same problem comes no self start no IBS
                                No clutch start etc now they are tell after 2 service your kilometer is end so your guarantee is completed so we can't help you what ever you what you do it next complaint engine problem I am complaining from the first service they are not response and in paid service they tell this much amount you have to paid and I tell 5year warranty us their and they tell no problem in engine i am having problem and engine getting heat and engine getting more sound in engine they only want money no work they only blaming me only and they are telling your mistake we can't help you . Company not giving warranty and guarantee .they will tell but lastly they will not give you (hero bikes) they will tell 5 year likr that because other no body will pucharse our company bikes. So we have to print 5 year warranty and guarantee .your service people tell in workshop
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Apr 16, 2021
                                Updated by Jeethu Jeetu
                                No response from maneger also
                                Dear Sir,

                                Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                Regards,
                                Team Hero MotoCorp
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bsubhojit
                                  Apr 16, 2021
                                  Report
                                  Copy

                                  Address: New ag colony bhubaneswar 751012

                                  My first servicing of hero maestro edge OD02BQ5114 is not done polishing. Checking the scooty not done properly.. I m not satisfy your servicing
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Bsubhojit
                                    Apr 16, 2021
                                    Report
                                    Copy

                                    Address: New ag colony opposite kalinga stadium bhubaneswar 751012

                                    My first servicing of hero maestro edge OD 02BQ5114 polishing has not been done... & doest not checking the scooty properly... I m not satisfy your servicing..
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                    Regards,
                                    Team Hero MotoCorp
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      Lokesh yagani
                                      Apr 16, 2021
                                      Report
                                      Copy

                                      Address: Naidupet, Nellore (d), ap

                                      Hi sir/madam
                                      I am Y Lokesh I buy a hero glamour bike(bs -6 model) 6 months ago.now my bike self start not working. I informed to showroom people. But they talk like irresponsible.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                      Regards,
                                      Team Hero MotoCorp
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        I
                                        Isha Dogra
                                        Apr 15, 2021
                                        Report
                                        Copy

                                        Address: Kullu . H. P.

                                        The customer support is of no use, they are not listening to the query and cutting calls while I am speaking.
                                        My query/complaint is regarding service of my hero destini 125 . The service book says either x kms OR y months . But my x kms are not completed, but the dealer is saying the free service will expire after y months .
                                        He is saying both the conditions are mandatory . If that is so why it is not written AND instead of OR in service book .
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                        Regards,
                                        Team Hero MotoCorp
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit