Hero MotoCorp Customer Care
Hero MotoCorp Ltd.
Customer satisfaction rating: 2%
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2861
COMPLAINTS

Hero MotoCorp Customer Care

Hero MotoCorp Ltd.

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Address
34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India - 110057

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
3209
down
776

Phone:
Phone:
up
1574
down
394

Fax:
Fax:
+91 11 2614 3321  
+91 11 2614 3198  

Customer satisfaction rating
2%
Complaints
2861
Pending
0
Resolved
51
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Hero MotoCorp related photos (471)

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Hero MotoCorp Complaints & Reviews

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Hero Motocorp — oil leakage found in brand new vehicle splendor plus.

 Mallagouda Patil on Mar 15, 2019
I have purchased Splendor plus bike from Hero authorized dealer, After one week we observed oil leakage at outside the engine, Then we checked deeply and found that dent mark observed at clutch plate cover and dealer done some rework before selling to us, It means they knew the defects before selling to customer and they have cheated us, So requesting you to take necessary action and replace me new vehicle.
My mail ID: [email protected]
Mobile: [protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — bike service

 Raju Vissu on Mar 15, 2019
Hi team,

I am doing my bike service in the authorized service center. Every time they will change the engine oil and collect the money.. This time they informed bike bore problem white smoke is coming you drove without oil... Hero honda service centers are cheating the customer.. It is not at all fare.. I am going take this to social media..

Thanks
Raju v...
Complaint comments  Read comments [3]Complaint category Cars, Parts & Vehicles

Hero Motocorp — hero passion x pro 2018/ new bike facing issues in 7 days after purchase

 vishal madhgundi on Mar 15, 2019
I have purchased new passion x pro of heromotocorp on 04/03/2019 and now the bike is not working in proper condition the head light is not working whenever i am turning on side light the speedometer is going upward and coming down and also self start not working battery becaming discharge. The manager over here parag mokasdar in ahmedabad heromotocorp rajdeep showroom i asked them complaint email id they talled i don't know complaint mail id. I asked for replacement for bike they said this is not possible no problem of that but executive also telling lie when i asked for manager of the showroom...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Hero Motocorp — fraud by mihir traders bhagalpur bihar

 Raj Aryan Choudhary on Mar 14, 2019
मेरीScooty जिसका रेजिस्ट्रेशन नम्बर BR 10 X 7188 हैं, मेरी बाइक का एंजिन सीज़ हो गया था, मैंने भागलपुर बिहार मिहिर ट्रेडर्ज़ कोकॉल किया तो उन्होंने कहा बाइक सर्विस सेंटर ले आइए।वहाँ ले जाने के बाद मैंने कहा की अभी मेरी बाइक वॉरंटी में है।उसके...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — maestro edge

 Aaru sathish on Mar 13, 2019
I have purchased maestro edge on[protected]. Bike engine number - jf33abj4a12502 chasis number-mbljfw018j4a12800 from the begging it self bike continuously off within 1 km many times it makes me pressure and some times make me to accidental issue. Bike off within 1 km continuously i have complaint this issue many times but it will not rectified it continue still. Dealer name:radjamani hero, thirunallar road, karaikal - ph[protected], 223349-cell-[protected]. Worst service dealer not properly doing anything. Asking basic replacement also get delayed. Worst hero moto corp...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Hero Motocorp — I'm complaining about hero's insurance

 Pardeep Sankhla on Mar 13, 2019
Dear ma'am/sir i have purchase hero splendor+ in september of 2018. I have pay for insurence 5256rs.in 23/01/2019 my bike has damage in a acident my bike has stand in hero service center in karawal nagar from januaray to till now they doesn't repair my bike because my insurence primeum is due pending. How is it possible at the time of purchesing bike, they (Upper india rama raod) told me that, you get 5yrs insurense in this bike then i will pay 5256rs for insurence but the service center (Karawal nagar) doesn't repair my bike.
Pls tell me the sollution....
Complaint comments  Read comments [5]Complaint category Insurance

Hero Motocorp — service centres staff

 Chandrakant Tiwari Bittu on Mar 13, 2019
Myself chandrakant. I buy hero meastro from arpit automobile sub authorisation of easterns hero azamgarh. There was a seazing problme in my vehicle i gave him and he told me that i will repair ur vehicle, after 1week you can receive your vehicle but today is 11th day they repaired my vehicle but except engine all the issues related vehicle arises from service center, and staff said we can't repair.
Sir i will suggest you in this market all the company have opened theirs showroom there is a tough competition among them, if you provided such type of service, one day definitely your showroom...
Complaint comments  Read comments [4]Complaint category Motorcycles & Scooters

Hero Motocorp — passion pro 100 cc

 Vimal Rathor on Mar 12, 2019
Dear Hero,
Recently on the dated as 04.03.2019 I had purchase the bike from Ronak Automobiles which is a ARD of Karnavati bikes.I am from Ahmedabad.I am facing lots of problem in my newly Passion Pro 100CC .But after so many complaint's in Ronak Automobiles my problem is not resolved.I hope hero company were understand my problem and help me to resolve my problem which I am facing in my newly passion pro bike.
Thanks and Great Regards.
Vimal Rathor
[protected]...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — complaint against mihir traders bhagalpur

 Raj Aryan Choudhary on Mar 12, 2019
मैं सुभाष कुमार, घर-भागलपुर बिहार है।मेरीscooty जिसका रेजिस्ट्रेशन नम्बर br 10 x 7188, engine no-jg३३abhgf17391, chasis no-mbljfw016hgf20384 है। बाइक का एंजिन सीज़ हो गया था, मैंने भागलपुर बिहार मिहिर ट्रेडर्ज़ कोकॉल किया तो उन्होंने कहा बाइक सर्विस सेंटर ले आइए।वहाँ ले जाने...
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

Hero Motocorp — super spider

 Dheeraj Pandit on Mar 12, 2019
Bike no - mh04 jl 6549
I had given bike for service, after that they had told there is hole in engine.
But they are saying it would be a accident but till now there is no scratch or accident had occur.
They fellow doesn't know if accident had became there should be scratch and dent mark in engine or in body of bike.
There is faulty in bike engine.

So please look into the matter.

Shrikant mishra
[protected]
Mail i'd : [email protected]
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Hero Motocorp — 6

 Varish mohd on Mar 11, 2019
Dear hero motors

मेरी बाइक hf delux जो 17 मई 2018 को सोहना auto links सोहना से ली थी और लेते समय ingine warranty 5 साल की बताई थी आज 11 मार्च 2019 को उसमे ingine में crunk में problem आ गयी है अब सर्विस वाले बोल रहे है के आपके इंजिन की कोई warranty नही है।और उसमे खर्चा 8997 बताया है ओर लेवर खर्चा...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — service

 Tony Thomas Panamthara on Mar 9, 2019
Yesterday i got a message about Hero Mega Service carnival where it depicts that the service is at 99/- and visit nearby hero workshop before march 10. So today i went for service and they charges 450/- .
They said they were not informed about such thing. My vehicle number is KL 36 E 8729 and the showroom was situated Vaikom, Kottayam Dist, Kerala...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Hero Motocorp — regarding spare parts

 ankush972 on Mar 9, 2019
I have purchase two hero scooters, a maestro and a destiny. Today i hav called one of a dealer in mayapuri for a spare part of maestro. They hav asked me they will only provide the part if i m ready for the to put the part only in dere service center. I agreed. When i reach there they said they will put the part when i agree for a complete service of my scooter. I denied 4 that. I asked what is the need of full service when i need a part only. They denied to give me the part. The dealer is just want to looting the customers.. I never expect this kind of service from the india's no.1 two wheeler...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Hero Motocorp — starting trouble maestro edge vx

 Ijas Eramasan on Mar 9, 2019
Dear sir,

Regarding my new two wheeler maestro edge vx kl 46 s 516 starting trouble complaint, below mentioned details for your reference. Kindly contact our dealer guru assosiate and give me feed back from your side. (I'm not satisfy with your dealer, theire customer dealing very bad.

Kl 46 s 516
Owner : ijas s/o hamza
Contact # [protected] (Ameera ijas)
Contact # [protected] (Ijas hamza)

Hero maestro edge vx
Class : 95cc
Colour : matt blue
Type of body : solo with pillion
Chassis # : mbljfw016j4a08602
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — poor service

 anju jhamnani on Mar 8, 2019
Respected sir
I have a scooter duet no mh 29
Ay4837 which i purchased on 28 oct 2016
N i also have a joyride card for yearly service which amount i had paid. Yesterday it was 3 rd service of my scooter but today when i went to pick it first i saw it was not properly done. No washing n polishing was done my scooter is as it as condition. Its was not first time. I face this 3 rd time. Even head of d department having bad behavior...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — electrical problem - hero maestro edge

 PROF MADHESWARAN on Mar 8, 2019
Dear sir /madam, i have purchased the maestro edge vehicle in 2018 sept. From the beginning to till date the self motor alternator battery problem occured simultaneously. If i am parking vehicly more that 48 hours... It wont start,, again and again i surrendered this vehicle for service.. But no result. One thing you must install new product like battery dynamo self motor.. Unless give me proper solution...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — jhilmil service center service and bill issue

 Gauravjai19 on Mar 8, 2019
Recently i serviced my bike at himgiri hero service centre at jhilmil, they make job card for doing service and mentioned issues which i told them. They don't do test drive to identify any other issue after saying me also and said me that they will do their own. But when after 5 days i took my bike from there have many issues. Also bill made of rs2770 and they charge from me rs3070 and not brief me for what???...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Hero Motocorp — I am complaining about the servicing

 Nishanthr on Mar 7, 2019
Sir

I given my hero pleasure for a starting complaint in my nearby authorized service centre (M/s jubily motors, kottayam dist, kerala state) and they given back saying that they resolved the complaint. By evening i paid an amount of rs.2700/- for the service.

By the next morning onwards i am facing the same complaint with the scooter.

I am requesting you to do the needful

Regards

Nishanth. R
Kottayam
[protected]...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — battery information

 goyalshubh on Mar 6, 2019
Sir i want to know which bettery suitable for hero maestro regular scooter. I have 2.5ah bettery but its not give response. So please help me which bettery is fit in this scooter. This 2.5ah bettery purchase from amazon and i complained to amazon about this matter but they want service deny letter for resolve this problem so i want service deny letter please provide it....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — maestro two wheeler

 prakashpawar on Mar 6, 2019
Dear hero motors,

I hereby wish to bring to you notice that the hero maestro that i have purchased on[protected] from dhru automobiles - authorised dealer - surat.

I am facing very much problem regarding engine since purchased. Within 1 year, crank shaft has failed and replaced at authorised dealer at surat m/s. Jalaram auto.

The same problem has been occurred three time since i purchased. Authorised dealer.

So it has been proved that by default there is a mfg. Problem in my vehicle.

Is there any possibility to get replacement...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

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