Hero MotoCorp Customer Care
Hero MotoCorp Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
2464
COMPLAINTS

Hero MotoCorp Customer Care

Hero MotoCorp Ltd.

TwitterFacebookYoutube
Address
34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India - 110057

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2764
down
665

Phone:
Phone:
up
1330
down
343

Fax:
Fax:
+91 11 2614 3321  
+91 11 2614 3198  

Customer satisfaction rating
2%
Complaints
2464
Pending
0
Resolved
43
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Hero MotoCorp Complaints & Reviews

Sort by:

Hero Motocorp — rear brake more noise and low mileage of hero passion xpro

 pjthakur919 on Aug 10, 2018
Dear sir,
I requested to you that my motor cycle hero passion xpro more noise coming at rear brake.i shown to showroom (vishal motors Alibag)but problem not solve.also very low mileage 40kmph.company mileage is 65kmph. please rectify this problem.

Regards
Prabhakar Janardan Thakur
cont no.[protected]

shrowroom
vishal motors
at-Alibag, taluka Alibag Dist.Raigad Maharashtra pin-402201....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — hero maestro edge scooty

 Kirteerishi on Aug 9, 2018
I purchased a new hero maestro edge scooty on 22.07.2018. Within weeks there is problem of engine oil leakage and engine sound. I didn't get registration number yet and my new scooty is at service center at anand vihar new delhi from 4-5 days.
As i was delivered a defective scooty without proper checking i request you to please provide me a new maestro edge scooty as i don't want any problem again. Also as scooty is not with me i am facing problem in going to office.
Please resolve this matter at earliest....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — yesterday service [Resolved]

 harshk60 on Aug 8, 2018
To pawan munjal
The director
Hero motorcorp.

Hello sir,

I own hero hero splendor ismart purchased in may 2016. From the starting, i am making done the bike service done by my nearby authorised service dealer named – jagdev motors. Yesterday (7 august 2018) i faced a different problem in the service centre which i am sure not faced by anyone. I give my bike for service to the same nearby dealer and my bike got registered first as for service in the morning and at that time i also applied for joy ride card. They gave me the time of 1 pm which up to service...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — maestro edge

 Anil jakhar 1995 on Aug 8, 2018
Dear sir/mam
I bought my mystro edge on 06th july 2018. I have just availed 1nd free service on the 24 june in matoriya hero workshop located in jaipur road, sikar. Rajasthan. They took nearly 6hours to get the service done.in fact they are doing nothing but washing and oil changing. They have not even done greasing and i compaint about engine vibration or stearing problem with front side of scooty irritable sound problem. And i told about all the probems of scooty. And when it was handed over to me that i told once again about probems but the service machanics ignore me. This is the service...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — hero pleasure

 rishi airforce on Aug 7, 2018
I had purchased a hero pleasure scooty from kukreja automobiles, munirka on 26.06.2018. On 05.07.2018, got the massage regarding registration number (Dl12sm1531) after that i made call to the kukreja automobiles and they told me that they will call in 4-5 days for fixing of number plate. After that i have visited 2 times kukreja automobiles and also called 3-4 times but always they said that it will be fix tomorrow or we confirm in 5 minutes.

Sir, i wants just to say that kukreja automobiles called me many times for remind me about the servicing but whenever i ask them about number...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — hero pleasure - starter problem from 1st day till now

 NaveenTunguturi on Aug 7, 2018
I am the owner of hero pleasure vehicle (Ts 08 fd1974), i have purchase bike in dec-2017, since the first day starter is not working till now for every service they changed the plug and recharged the battery and added that bill to me.
After the service of next day starter won't work. Service showroom in habsiguda hyderabad.

Worst service why there will be problem with starter from 1st day onwards.

T naveen kumar,
+91 [protected],
Hyderabad...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — bad bike services

 SUMIT MANIKTALA on Aug 7, 2018
This is to inform you that i have service in bhagwan motors, delhi road saharanpur-247001. I am not satisfied for services regarding:-

1. Compressior not working.

2. Service provider is not punctal about services.

This matter are taught to manager, supervisior but there is not positive response. I attached the video of this matter.

Contuct us :- [protected]
Email id :- devskpanwar@gmail.com

Consumer name - satyendra kumar
Address :- vpo pahanshu, rampur maniharan, uttar pardesh, saharanpur
Pin code...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — delivered vehicle with damaged key

 v gopalakrishan on Aug 6, 2018
Purchased new vehicle super splendor at mohana motors chennai on 10.07.2018. Delivered vehicle with damaged key with out inspection. I found the key was damaged and inform to mohana motors. But till date no response from the mohana motors. (Vehicle no : tn22 dl-4663) kindly arrange and solve the issue as earliest. This is leads to affect the integrity of the company....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — avik motors poor service in asansol

 kdury on Aug 6, 2018
Dear sir,

It is sorry to inform you that the hero authorised service center avik motors (Asansol) has very poor in service. They make bill 2000/- with out giving any estimate against my mastro (Reg no-wb-38ak8184). Again they deny to give warranty of my scooter's battery. My scooter is still now under warranty.

Hope sir, you will take an action about the problem as soon as possible.

Thanking you,

Krishna dury

Wb 38 ak 8184...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — maestro edge

 deepaksk on Aug 5, 2018
Dear sir,
I have purchased a hero maestro edge (Kl-09-an-8261) from gayathry motors, palakkad (Kerala) on 01/01/2018. After one week of the product delivery, it has complaint while starting. I have complained to the dealer about the problem.
They asked me to handover the vehicle for checking and returned it within one hour time. But the problem remains the same.
* for the second time, the same problem persist and i handover my vehicle for more than 4-5 days at the same dealer.in total, i have given the vehicle 5 times for same complaint at dealer ship, but still i am facing...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — hero splendor ismart 110cc

 Anandhu KA on Aug 5, 2018
I had bought a hero splender ismart on aug 30 2017 from mega motors aluva. Before the 1st service itself the bike keeps showing issue on mileage as well as some kind of missing problems while riding the bike. I had visited service centre several times for overcomming this issue but still the problem has not yet solved by them till now. They keep on telling that carbarater was complaint or plug was complaint and charges money for it. But after all doing this much service by them the mileage problem of the bike is not still over. For 1 liter petrol the bike keeps running properly only for upto 20km...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Hero Motocorp — noise and no pick up

 M N Ramesh on Aug 5, 2018
Sir,

I, m n ramesh purchased a new hero pleasure scooter in chennai dealer, m/s anjaneya motors, palavanthangal, chennai on 14.02.18. Till from the date of purchase, there are some problems, such as pickup failure, fork shake even after two services are done. Frequently, nearly about 5 times i have taken the vehicle to your dealer and represented the same and he is doing some thing. But the problem is not sorted out and every thing is put in wain. Kindly do the needful at the earliest. My contact no. Is [protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — spare parts

 Dibyojyoti Kashyap on Aug 4, 2018
About couples of weeks ago i met an accident and engine oil tank (Engine chassis of maestro edge) was broken. I want to repaire but dealer said the parts is not available in company. I claim insurance to repair but delayed. So i request you to send me the parts as soon as possible. I will repair by myself. Not by insurance. Please please please

With best regards
Putul sarmah
As 05j 1259...
Complaint comments  Read comments Complaint category Insurance

Hero Motocorp — hero glamour bike

 Ambavarapu Satyanarayana on Aug 3, 2018
I was purchased hero glamour bike on 12.03.2018.. I am not satisfied with the bike.. Bcoz bike sell with low cost tyres (Tvs) getting worn-out and side stand getting too bend.. And side hand grip also getting too bend.

With in 5 months how parts are getting bend...? Let me answer

Who will have responsibility for this kind of complaints.. I completely unsatisfied.. I am expecting solution from ur team...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — karizma bike engine complaint

 Samadhan Malwadkar on Aug 3, 2018
Dear team,

This is to inform you about the worst service given by hero moto corp.

I, the customer owe the bike type karisma zmr vehicle no. Mh03 bu 7698
(Year 2015)

In last 5 to 6 months i got a problem with engine & fuel pump. We gave bike at rydex pvt ltd, nahur & also archana motors, vikroli to test everytime.

First time they have changed fuel pump & informed us problem solved.
Again problem was still there.
Second time they have changed coil & informed us now the problem solved.
But again problem was...
Complaint comments  Read comments Complaint category Car Service Centers

Hero Motocorp — fraud recruitment offer

 Aseem Shrivastava on Aug 2, 2018
Fraud agents are targeting unemployed youths by offering them fake jobs and appointment letter. I got a call from a no. (Registered with truecaller as hero moto corp) and they first asked me to msg my details such as name, email id, address to cross check my details from naukri.com. Then next day they took an interview on behalf of hr named shilpa prasad and asked very silly questions and their english accent and grammar was very very poor. After this they called again and said that i got selected (Without having knowledge of profile and work details they were just murmuring the words they have...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Hero Motocorp — water fill in back light and meter not work

 Aakash Madeshiya Gupta on Aug 2, 2018
Dear sir or mam i have a maestro edge only 3 months old but he's in very pathetic condition because in raini season water fill in the back light and he's not working properly and indicators also not working in good condition and mete also not working speed meter and km. Miter not working and. Always. Starting problems
Now you tell me what i'm doing because i baught new scooty but he's reacted 10 years. Old thanks...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Hero Motocorp — about key sensor

 Popun Kumar on Aug 1, 2018
I have maestro edge of nearly 10 months but now i am facing a serious problem of key sensor my scooty got locked or a key mark and it is not getting start so help me and give me an favorable idea to unlock it my scooty is locked by a key sensor a it is not getting start so i want to tell you that how can i start my scooty because the key mark is not going after a lot attempts so help me...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Hero Motocorp — battery replacement

 Hunalulu on Jul 31, 2018
Sir maine apni battery ke claim ke liye agency me diya tha but 20 days tak wait kiya aur jab mere jaane ka samay aaya to mai apni battery ke liye waha gaya to उन्होंने mujhe 2-3 time bulaya but meri battery mujhe tab bhi nahi mili. Aur unhone waha se mujhe 40 km dur dusri agency me bhej diya lekin waha bhi mujhe निराशा hi haath lagi fir mai dubara us agency me gaya to unhone mujhe kaha ki chalo kisi tarah se mai aapko nayi battery laga deta hu. Lekin uske 200 rs lagege kyoki 6 month ke upar ho gaya hai jabki warranty 1 year ki thi. Kya ye jo amount liya hai wo नियम...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Hero Motocorp — new aviator only 10 days goes starting problem

 ANNAPURNA TRADERS on Jul 30, 2018
Dear sir
I sir Abinash dash proprietor of annapurna traders beg to state that I am purchasing a brand new aviator from nilam motors balasore on my company name bt after one day the same vehicle not started at morning time then after that same day i goes to service centre and share the problem of my vehicle to service adviser dn he told me that the vehicle is ready to go bt next day that fault arises and once again I goes to service centre and my vehicle also staying for work on service centre for 2 days then after the same problem arises from the next day .so please take care of my case...
Complaint comments  Read comments [1]Complaint category Business & Finances

Recently Discussed

(17 minutes ago)
Paytm
refund amount not received
(24 minutes ago)
Tata Sky
discontinued sony channels
(25 minutes ago)
Tata Sky
all sony channels not coming
(57 minutes ago)
Tata Sky
not attending helpline number
(59 minutes ago)
Tata Sky
not able to see sony ten2, sony espn, sony ten channels suddenly from octo 2018

Featured Complaints