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Hero MotoCorp Complaints & Reviews

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Updated: Aug 5, 2025

Complaints 6263

Resolved

257

Unresolved

6006

Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Hero MotoCorp reviews & complaints page 95

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Address: Khatra, Bankura, West Bengal

De Automobiles, khatra, Bankura, West Bengal cheated bike owner by doing fake servicing of my passion pro bike properly but bill has been generated against the servicing which is not done by the De Automobiles, khatra, Bankura, West Bengal

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HeroMotoCorp

from Delhi, Delhi

Feb 21, 2021

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: GUDIVADA

Dear sir

i have enquired hero pleasure plus in gudivada showroom
on[protected] morning .Till i have waited to 5.30 pm same day .No resonse from sales team. I have callled to land number ..But no response . They have given onroad 82000/- and finace scheme . How can we understand that only if we mention ex showroom price and life tax @9%.With out insurance on road they have given quotation . Please give proper bifercaion

with regards
naresh
gudivada
[protected]

+2 photos

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HeroMotoCorp

from Delhi, Delhi

Feb 21, 2021

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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I purchased passion Pro from Agarwal Motors in in November 2016 which is under warranty as per company but dealer Relan Motors Ajmer is refusing to give warranty

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HeroMotoCorp

from Delhi, Delhi

Feb 21, 2021

Dear Sir,

We regret the inconvenience caused to you. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: 66 East College Para, P.O. Raniganj, West Bengal

I have splendor I-Smart WB 38 AJ8206. The engine had a noise before using 1 year. I went to service center. They repaired the engine. The noise was again raised after one year. The problem continues. Yesterday[protected] I went for the service. The bike is not starting by self key, the headlight was rattling and the front break was not working properly. They tell me that they repair the bike . At the evening they handed over the bike. I noticed that the front break and the self key was not working properly and the noise om the engine remained same. I told them these problems. They gave the justification that it will be better after using. They gave me wrong information. If they have not the parts then why they accept the order? Why they not to aware about their stocks. Today the problems are the same. Now tell me why I hade paid you if you had done nothing. My money is not for your ugly reputation. I will never refer anyone for any hero bike...Go to hell...

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HeroMotoCorp

from Delhi, Delhi

Feb 21, 2021

Dear Sir,

We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: Saraswari Dealers Rajapur, paraygraj, UP

I have bought a new bike Hero Splendor plus from saraswari Hero dealer at prayagraj UP, and from first day it is not running properly like RPM is not accurate, bike start race suddenly, and stop suddenly etc, even mobil is leaked from head of engine and service center is not giving satisfactory responce.

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HeroMotoCorp

from Delhi, Delhi

Feb 21, 2021

Dear Sir,

We can totally feel your disappointment. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: Post-Pachrukhi

My Bike Hero Splendor plus serviceing done by babubarhi hero agency normal servce done my bike but at a billing time only service charge taken in 674 rupies (labour cost )
this is not right way
this is very wrong charge taken in service centre
please take action quickly
& reaply to me
my contact no-[protected]

+1 photos

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HeroMotoCorp

from Delhi, Delhi

Feb 21, 2021

Dear Sir,

Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

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Address: ASSOCIATED AUTO SERVICE PVT LTD, WOOD COMPLEX ONGOLE PRAKASAM 523002 ANDHRA PRADESH: AUTHORISED DEALER MOTOCORP LTD:

Website: vehicle over valued

I paid downpayment for hero hf delux having chassis no: MBLHAW10XL4K03265
engine No: HA11EXL4K03237 Rs. 15000, the cost of vehicle according to invoice is Rs.61, 050, they did not given any receipt for Rs. 15000 down payment but they over valued vehicle at Rs.77, 980
they din't reveale the finance amount i have collected finance amount data from the herofincorp android mobile app i have downloaded from android play store.
ADDRESS
ASSOCIATED AUTO SERVICE PVT LTD, WOOD COMPLEX ONGOLE PRAKASAM 523002 ANDHRA PRADESH: AUTHORISED DEALER MOTOCORP LTD
GSTIN: 37AAECA7765R1ZS

+3 photos

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HeroMotoCorp

from Delhi, Delhi

Feb 21, 2021

Dear Sir,

We regret the trouble caused. We have noted your complaint[protected]. We will get back to you shortly.

Regards,
Team Hero MotoCorp

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Dear sir

My name is parmod kumar mobile no [protected] is and my Scooty number is UP-14CW 9546
sir really i am very disappointed to hero global agency meerut road . i am your loyal customer my scooty all services done in global agency but many time they can't done his work properly and make sure every time they left any isshu and after 2-3 days i go to again to release my problem
from last some years i have problem in my scooty engine, they accepted that they can not resolve my scooter engine, every time they told me that this problem has been resolve they convinced me and i aslo corporate your agency team and stand my scooty something 6-7 days,
But now my scooty engine is guaranty will over very soon that's why i told respectfully his engineer and his supervisor they convinced me this time we will sure resolve and i stand my scooty 15 days in agency but i use and i feel that complaint is not done by agency so this is last to call my side to company kindly resolve my ishu very soon otherwise i will go to consumer court
and i will take my right so kindly check this issue and resolve if you can
it will be great help to me

PROMED KUMAR

Hero MotoCorp customer support has been notified about the posted complaint.

Feb 12, 2021

Updated by Parmodiphone Dear sir

My name is parmod kumar mobile no [protected] is and my Scooty number is UP-14CW 9546
sir really i am very disappointed to hero global agency meerut road . i am your loyal customer my scooty all services done in global agency but many time they can't done his work properly and make sure every time they left any isshu and after 2-3 days i go to again to release my problem
from last some years i have problem in my scooty engine, they accepted that they can not resolve my scooter engine, every time they told me that this problem has been resolve they convinced me and i aslo corporate your agency team and stand my scooty something 6-7 days,
But now my scooty engine is guaranty will over very soon that's why i told respectfully his engineer and his supervisor they convinced me this time we will sure resolve and i stand my scooty 15 days in agency but i use and i feel that complaint is not done by agency so this is last to call my side to company kindly resolve my ishu very soon otherwise i will go to consumer court
and i will take my right so kindly check this issue and resolve if you can
it will be great help to me

PROMED KUMAR

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HeroMotoCorp

from Delhi, Delhi

Feb 21, 2021

Dear Sir,

We regret the inconvenience caused to you. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

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Address: Apptamarket nagercoil

Sir
நான் உங்கள் நிறுவனத்தில் passion pro bs6 வாகனத்தை வாங்கி 7 மாதம் ஆகிறது. சென்ற வாரம் service விட்ட பிறகு வண்டியின் dim light ஆனது எரியவில்லை இதனை பற்றி தங்கள் நிறுவனத்தில் தெரிவித்தேன் அவர்கள் எந்த நடவடிக்கையும் எடுக்கவில்லை (stock not avilable) என கூறுகிறார். 1 வாரம் ஆகியும் இதுவரை எந்த நடவடிக்கையும் எடுக்கவில்லை. வெளிச்சம் இல்லாத வாகனத்தை சாலையில் எப்படி ஓட்டுவது விரைவில் சரி செய்து தரும்படி கேட்டுக் கொள் கிறேன்

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M

Mazz Pavith

Feb 13, 2021

Vehicle number TN 74 AX 2485

HeroMotoCorp

from Delhi, Delhi

Feb 21, 2021

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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I bought pleasure plus last year December, at Sri Harsha motors maddilapalem Vizag and my bike no AP39 HD 6341. 1st servicing done at Siva Sankar motors Gajuwaka Vizag. During 1st service I raised below problems
1. Break sound during running -not rectified
2. Engine abnormal sound-not rectified
3. Accelerator problem-not rectified
4. Suddenly stopped during running time-not rectified
5.signal buzzer problem-rectified charged Rs.60 amount
Above remaining problems not rectified just water wash done and handed over the bike and no servicing was done.
Sir please solve my above problems I trust hero services.
Regards
Maheswari B
[protected]
[protected]

+2 photos

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HeroMotoCorp

from Delhi, Delhi

Feb 21, 2021

Dear Sir,

We regret the inconvenience caused to you. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

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Address: Meerut

Sir, I recently I purchase a hero Splendor + i3s bike from Shiv Shakti agency meerut threw csd rate, I paid basis Rs 56064 to CSD and Rs15098 to dealer Paytm acconut at the time of delivery of bike, which was said for RTO, insurance and other charges, he give me the bill of total Rs68, 268, in which the ex showroom price Rs 62401/- on 28% of GSNTwhich not authenticated because the GST on ex showroom price will be at 14% GST, SO kindly give me the exct total amount with correct GST %,
Thanks for your kind consideration

+1 photos

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HeroMotoCorp

from Delhi, Delhi

Feb 21, 2021

Dear Sir,

We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Nageshwar hero motocrop showroom simalwara (dungarpur)
he take extra charge of service and MRS product

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HeroMotoCorp

from Delhi, Delhi

Feb 21, 2021

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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I am buying hero destini 125 cc at 21/10/2020 in Rayachoti. Thay said Sensors is presnt out of stuck when comeing we call you but they are no response yet. I am called 2 3 times response was very poor I want sensor immidatly

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HeroMotoCorp

from Delhi, Delhi

Feb 21, 2021

Dear Sir,

Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Kozhikode

The battery complaint was not corrected, The bike has no battery warranty
ബട്ടറിക്കു കംപ്ലൈന്റ്റ്‌ പറഞ്ഞിട്ടും അതു ശെരി ആക്കി തന്നില്ല ഞൻ എടുത്തത് xpulse എന്ന ഹീറോ യുടെ bike anu നല്ല സർവിസ് കിട്ടിയിട്ടില്ല എങ്കിൽ ഏതു bike ഇറക്കിയിട്ടും കാര്യം ഇല്ല അവർ പറയിപ്പിക്കും.

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HeroMotoCorp

from Delhi, Delhi

Feb 21, 2021

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: No.16, Arul malaria school road, K.K.Nagar, Madurai 625 020

I Own Maestro Edge in Madurai, Tamil Nadu, bought from K.K Nagar Mani Nagappa Motors in 2018. From the begining to this date, they've not given a proper service that satisfies, with every single service, there's always an issue, inadequate and careless service from their part, a total money waste !!

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HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: Nonapar dist deoria

Sir
Til date my byke service date.but no response dear

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HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

We regret the trouble caused. Kindly let us know your concern on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: Andhra Pradesh, Amalapuram

Sir/Mam Amalapuram bike showroom works should not be properly and should not be satisfying customers for services
Number of drawbacks is there in showrooms
Thish showroom should not be maintain exact servicing boys
Bike servicing time to take more time

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HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

We regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: Chak bedauliya

Engeen me saund hota hai bahut jyada

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HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Sir
Iam adith owner of xpulse 200 bs6 . I had buy this hero bike from Gayathri motors palakkad kerala . I didn't get main stand for my bike even though i ordered the product nearly 2 months before palced the order for main stand but till now i didn't get it . So kindly make sure your company bikes parts availablity the only new customer will be there.

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HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: Goula Anjali W/o M Siva Raju S.C Colony Rathana Village Tuggali Mandal Kurnool District Andhra Pradesh

I request you sir, I am purchasing to glamour BS4 for 12.02.2020 in M/S CTHIPPAIAH MOTORS, Anantapur, Anantapur District, Andhra Pradesh State, but not good condition poor mileage and damage of bore and resound of Engen of Damage of Engen parts.

+1 photos

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Feb 09, 2021

Updated by melugamma sivaraju Please resolved my problem sir

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HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

We regret the trouble caused. Kindly share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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