Hero MotoCorp Complaints & Reviews

This is to inform you that i am Piyush Acharya mobile number is [protected] i belong to bikaner rajasthan i am regular service customer of hero. I have bike Glamour rj07sq1386. I purchased this bike on 2013 from since never service outside service center only services with the authorized dealers of hero. I am also regular customer of Hero Joyride due to pandemic covid-19 i am suffering from diseases covid from last 4 month due to this i am...

I want to inform hero that i buied xtreme160r 3 months from this date and after few days of buying it started giving me problems as it suddenly engine cutts off bike gets off at after any hump or normally i am facing a lot of problem i visited your hero saluaja showroom two to three times but they were unable to fix the problem i am facing a lot of problem please look after my problem engine number. KC01AALHG00253

Yesterday my vehicle Brake down at SHAKTI TOYOTA SHIMOGGA, Bypass road
My Vehicle suddenly nosie gets, i Stop the vehicle & checked chain cover gets down tuches to the chain, one bolt is missing chain cover supporter trieding wear, one bolt is loosen & i call the my service dealership he says, SA say take & come with vehicle i say more noise coming another time he says come on that type running 5 second later he say remove the chain cover bolt take it & hold it in hands & come, & he roughly says, i says no 1 month back i service the vehicle, after clucth hard & rough noise coming i say to SA Repit repair complaint sovled SA no one can say the vehicle complent, & i (strongly says warst dealership in SHIMOGA), YESTERDAY i call to dealership & service manager say chain cover hold it & come on to the dealership
I said no, because ur mistake u can take it & i want ready to vehicle that day he says no i will ready for the tomorrow,
i say i want this day, ok leave it i can ready out side leave it, & hold the call.

Yateesh P D
KA14EU 0706
SPLENDOR plus
03/02/21 complent date
[protected]
[protected]

I purchased duet in 2016 july but it giving me problem from the beginning. It is not running smoothly .From the beginning they open my duet engine and they repair the engine and give to me and it is ok but after some time problem is same. Vehicle is registration no. is WB 74 AM 1619 PURCHASED FROM BEEKAY SILIGURI.SO KINDLY SEE THE MATTER. THANKING YOU

I have serviced my bike yesterday From VASANTHI MOTORS - Hero MotoCorp- COIMABATORE, TAMILNADU. when am riding towards office got a burning smell in the lift side of the engine when i try to call the service guy he doesn't response yet i think he is in day dream try to wakeup your solders

Am not happy with your Wonderful service without checking anything before you guys deliver to customer

And Asking, How many * STARS you are giving for our wonderful service

I've been using HERO-PASSION-X-PRO 2014 model...Now I am Looking for SPROCKET CHAIN ASSY and some other Important SPARES so, I have visited to AUTHORIZED HERO SERVICE CENTER but Showroom Owner is REFUSING to sell SPARE PARTS to Customers at his Service Point Counter and I am not Getting SPARES Parts from Authorized SERVICE Center.
I didn't get Proper Response or Proper Respect from SERVICE SIDE..More Over SHOWROOM OWNER is Arguing & Behaving Rudely with Customers Regarding on SPARES..

It's being four times since May 20 I am complaining about that my bike (Maestro edge TS11EH8278) has starting problem. Everytime I give to check and again in few months same problem. I have in May, Oct, Dec and again in Jan. And in Jan my bike stopped on the way to office and I had to pull it to bring back home. Despite of such expensive services everytime (look at the bill everytime I am paying becoz everytime a new solution is given.) am not getting any solution

Apart from that, this time in Jan when service people took my bike, I explicitly told that I don't want routine service. Despite of that they did servicing and wheel balancing without asking me !! And again huge bill.

This is very very pathetic service and very unprofessional service people. I keep calling them asking about the problem and bill which they don't tell me and when I go to connect bike, they give me a long list of services. When I gave bike, fuel tank should have been full as I filled petrol 3 days back. But while collecting the bike, only one bar left that too blinking. This is unacceptable.

प्रिय महोदय,

मेरे गाड़ी का पीछे का ब्रेक लेने के बाद ट्रक के ब्रेक के तरह आबाज करता है सेर्विस सेंटर में जाकर दिखाने पर कुछ दिन के लिए ठीक रहा लेकिन फिर वैसा ही आबाज आने लगा.
कृपया इस समस्या का कोई समाधान करें,

भवदीय,
मुकेश कुमार मुस्कान

I purchased a new hero destini 125 on 11/10/2019 and on the document its mentions 18 months of warranty for the battery but Hero service canter denied it and said my vehicle had an old battery as the dealer sold me old stock so the warranty of the battery is expired. It's having an Exide battery and Exide battery told me that they also can't help me. They all are blaming each other and no one is giving me any solution. As a customer, I want to know where is my fault and who is responsible for my battery which I don't have a bill for as it came with the vehicle. And if I want to go with a legal way whom to file the case Hero MotoCorp or Exide or the Dealer where I purchanged it, Please Help

My hero passion PRO was having problem of getting off while clutch is applied. The service centre peole are not able to rectify it even after 4 services. Given complaint to Hero motocorp TSM but no satisfactory reply or action. This is a company with worst customer service and I advise all to desist from buying products of them .

My bike HF deluxe 2020 model, km run 2400 only .
1-Front side Noise but service center reply me it’s normal .
2- Cone set upper bolt not open to sppaner, technician hitted bolt with iron hammer .
3- service center not provide proper tools .
4-not cleaning properly

The battery of the Splendor Plus I bought in August 2020 was out of order. I contacted the service center several times but their approach was completely disappointing. The battery was out of order within a month after the second service. The reply from the service center was that it would take another month for the new battery to arrive. Is the service so bad for you?
If there is no immediate decision on the matter, I will proceed legally.

Dear sir/madam
I m coming here to buy new Spl All black bike
At the vimco showroom bt here workers are doing Other work and not ready my bike they said wait 1 hours until other work will not done
Plz do something coz customers is 1st priority then other work
I hope u will take some action about itand showroom manager name is devang

My hero passion pro electric start is not working since 10 November 2020 . I inform at least 25- 30 times to agency owner. Every time he assures me that In 2-3 days we change Machine of Your Electric Start.
But even after 80 days ... The agency owners makes me fool continuously . I have no any choice expect arguing him.
Please take appropriate action against agency owner.

Hero MotoCorp contact number 98322.54574

Hi, I got a phone that I could not give my motorcycle for service as the time had expired. Yesterday I got a sms that my motorcycle has been serviced, a jobcard created and delivered!!! all this without my knowledge or my motorcycle leaving my site.

My registered phone number is [protected] and I live in Lucknow

Purchased glamour from JMG Automobiles
Cuttack since then engine oil leakage and
Starting problem .no solution in each
Servicing .pl solve only extra expenditure
Donevin each servicing, poor servicing
in each servicing

Purchased the Glamour from JMG Automobiles from Cuttack.(odisha)
Since then Glamour starting problem and
Glamour pick up problem.some blackish oil
also licking.
Some poor service also mantaining at
Service centre without solving any problem in each servicing. With extra expenditure.I am not able to run glamour smoothly they are not changing the defective battery/part.
Pl service with genuine parts/
Make the glamour fully functional

Parts are local fitted, parts are damage rapidly

Local parts are fotted in bike because parts are damage more and more