Hero Motocorp — Bad and irresponsible service

rupeshvasan

from Idukki, Kerala

Address:

Idukki, Kerala, 685511

I am having a hero extreme and i had approached to the service department at kattappana, chennattumattom today for describing about my vehicle conditions like lost of digital display and engine oil leakage from the main oil reservoir through the gasket and about loose chain when i asked him about the chain adjustment and about the warranty then the service desk adviser began to raise on me for replacing the parts and started using bad words. He is not only cleared my doubts against warranty but also used bad words. They had only interest on replacing parts and while you ask anything more they will start on bad words so you will close your doubts and will do as they want to do. If you buy a vehicle with make of gold also worst service will mke you loss. So irresponsible service advice made disappointment on customers. So dont buy this vehicle if you are in idukki, kerala

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Hero MotoCorp customer support has been notified about the posted complaint.

Aug 03, 2016

Updated by rupeshvasan I am having a Hero extreme and I had approached to the service department at Kerala State, Idukki District, Kattappana, Chennattumattom under TOP GEAR today for describing about my vehicle conditions like lost of digital display and engine oil leakage from the main oil reservoir through the gasket and about loose chain when I asked him about the chain adjustment and about the warranty then the service desk adviser began to raise on me for replacing the parts and started using bad words.He is not only cleared my doubts against warranty but also used bad words.They had only interest on replacing parts and while you ask anything more they will start on bad words so you will close your doubts and will do as they want to do.If you buy a vehicle with make of gold also worst service will mke you loss.So irresponsible Service advice made disappointment on customers.So Dont buy this vehicle if you are in idukki, Kerala