Hero Motocorp — Battery problem and engine problem

Address:Valli motor Muthilaypet pondicherry
Website:Hero bikes

First no response to customer
And service was very poor
They are taking all problem and not doing service they only wash the vehicles and giving to us and telling your service is completed I service December I complaint that baterry problem and they tell you come next time we will replace the baterry you have guarantee and next time they did not replace baterry they charge the baterry and give to me and same problem comes no self start no IBS
No clutch start etc now they are tell after 2 service your kilometer is end so your guarantee is completed so we can't help you what ever you what you do it next complaint engine problem I am complaining from the first service they are not response and in paid service they tell this much amount you have to paid and I tell 5year warranty us their and they tell no problem in engine i am having problem and engine getting heat and engine getting more sound in engine they only want money no work they only blaming me only and they are telling your mistake we can't help you . Company not giving warranty and guarantee .they will tell but lastly they will not give you (hero bikes) they will tell 5 year likr that because other no body will pucharse our company bikes. So we have to print 5 year warranty and guarantee .your service people tell in workshop
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Hero MotoCorp customer support has been notified about the posted complaint.
Apr 16, 2021
Updated by Jeethu Jeetu
No response from maneger also
Complaint comments 

Comments

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
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