Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

Hero Motocorp — Battery problem

Bike register no is GJ02DG0922, i bought hf delux around 6-7 months ago, after one month i faced bike starting problem, bike can not start via cell, and i specially purchase this simple cellstart bike for my father, after some time battery is not working at 1%, in last 3 months i was visited your service station more then 50 times, but i did not get any response from your service station side they totally ignore me and my complain, i requested contantly every 10 days, and they take my battery, they say we will fix it, and also it is chargeable, they not give any timeline when they will fix it, today it takes 21 days and i am not sure when i get my battery, my father is not able to kick every time whenever they start bike, this is not acceptable in any ways, ridicules service, no one take responsibility,
Was this information helpful?
Yes (0)
Mar 03, 2021

Complaint Status

Hero MotoCorp customer support has been notified about the posted complaint.
Mar 03, 2021
Updated by jeegar Mukhi
hope you will take it seriously, and response soon...
Mar 04, 2021
Updated by jeegar Mukhi
thank you heromotocorp..problem solve
Complaint comments  2 CommentsShareTweet

Comments

problem solved within one hour after i put complain here.. thank you
Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Hero MotoCorp
    Customer Care Service
    Customer satisfaction rating
    4%
    Complaints
    4678
    Pending
    0
    Resolved
    206
    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    View Full Information
    ADVERTISEMENT