Hero Motocorp — Battery replacement complain

Address:

NILADRI MOTORS, MATH CHOMUNI, SHOWROOM NUMBER IS 7574827014, SERVICE CENTRE MADHYA KASHIPUR, P.O.. RESHAMBAGAN PHONE NUMBER - 03812556665

I am user of hero pleasure + bh6 6 months age my Scotty during batery is not working..I have Tel hero device centre of Tripura, Niladri motors of sevicing centre MADHYA KASIPUR, P.O. RESHAM BAGAN, there phone no is [protected], my pleasure number is TR01AN7896, BATTERY WARANTY CARD NO ..020920B5/ M710g290453, owner name is SONALI DAS, model VIN - MBLJFB067LGJO2895, owner mobile number is - [protected], they are not replace my battery I am tottaly so sad, I am woman how can start my Scotty please help me, thanking HERO MOTOCOP company