Hero Motocorp — Bike issue

Address:Jansath road, muzaffarnagar, 25101

I have purchased a bike "Xpulse 200T" from hero. And after second day of purchase bike start creating issues i.e. engine malfunction light on automatically. I have reached out to Hero regarding this problem and they clear DTC at there end. And on that time issue is resolved but on running bike almost 40-50 km engine malfunction lights on again. I have reached out to hero motocorp almost 10-15 times for this problem but my problem is still there.
Now, company and there members start pretending with me and i did not get exact solution for this problem. Sometimes they said that, company calling to Engineer for this problem, some time they said we have to change wires, sometime they said we have to change purge control wall etc. I have spent my lots of time and money in this process. But i didn't get any particular solution. company is not doing anything they just passing the days. And, I have lot's of photos as a prove that my bike having this issue with engine malfunction light. Please help me for the same.

My bike no: UP12BJ6248
My contach no: [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero MotoCorp
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6252
    Pending
    0
    Resolved
    257
    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    View all Hero MotoCorp contact information