Hero Motocorp — Bike Reliability

I bought a Hero Xpulse 200 4V last month, After the first services my bike was having a heating issue so i have again contacted the showroom they took 4 days to check and resolve the issue, After service done again i am facing a heating issue and oil leakage, So i have done 3rd visit again they taken another 4 days, After delivey again same issue

Overall data of purchace: One month
Bike in service center: 15 days

Vehicle VIN: MBLLDL066MGM0188

Still bike in service centre
Also raised a complaint with hero they are taking few days time and again same issue, Also dropped mail to Hero Official still no response,

All Details are available in Attached email

Hi All,

Please find the below mail trail

No one care about customer feelings, i have bought a bike one month before, i am having a issue with my bike, sending a mail handover my bike to showroom, they will take few days, again same issue, one month date of purchase 10 days bike is in service centre,

Regards,
Purusothaman.R

On Tue, Mar 1, 2022, 3:43 AM Purusothaman purusoth wrote:
Hi Hero,

After ther services now I am facing heating issues and oil leakage issue in my bike,

Nothing to say

Need your intervention hear

Regards,
Purusothaman.R

On Tue, Feb 22, 2022, 1:32 AM Purusothaman purusoth wrote:
Hi Hero,

Happy to be a part of your service,

Recently I bought a Xpulse 200 4V,
I am really happy with the bike quality and performance.

After my bike first service I facing lot of problems like overheated, engine noise gear shifting,

While taking delivery after first service I have noticed and informed to service manager, he said oil circulation initially low that's why it's over heating it will automatically, but still I am facing the issue even I tried to reach the service manager he didn't picked my call so i have sent a message he seen my message but no reply,

so I have called showroom people asked about again service booking they said share your address we will pick your bike for service centre, still there is no reply from your side,

Need your support for this, I don't want blame entire hero community because I know the service quality but some of the service centres people working irrespectively,

Thanks in advance

Regards,
Purusotham.R
Vehicle VIN: MBLLDL066MGM0188

Vehicle details: attached
Service details also attached same