Hero Motocorp — Change of tires

Address:

Dauch Kh. Tal-Kopargao Dist-Ahmednagar 423601 (MS)

Sir,
I request you, I am Hero Motor Dealer, Sai Raje Auto Sai Baba Corner, Kopargaon Tal. Kopargaon Dist-Ahmednagar, Hero Company's Splendor Plus Chassis Number (MBLHAW120M5B46185) has been purchased from showroom. The front and rear tires of this car are of TVS company and the rear tires are inflated, which means that this tire is of inferior quality. In this regard, I met Hero Motor Dealer, Sai Raje Auto Sai Baba Corner, Kopargaon, Tal. Kopargaon Dist-Ahmednagar. When I applied to on 31/12/2021 for change of tires, they did not accept my application. You have driven more than 10, 000 kms, so you cannot ask for change of tires. You ask that tire company. It is not our responsibility to change the tires.
The lockdown started after taking the Bike, so the dealer did not give me 2 out of 5 free servicing. Every time I have been charged for servicing. Does not accept servicing bills online. When the vehicle was serviced on 31/12/2021 yesterday, a bill of Rs.1039
In this case, I have mailed the mail id to [protected]@heromotocarp.com and sra.[protected]@heromotocorp.biz.
To date, this motorcycle has been running 17700 kms. I would like to have the tires replaced on the basis of the customer booklet provided at the time of purchase. Also Hero Motor Dealer, Sai Raje Auto Sai Baba Corner, Kopargaon Tal. Kopargaon Dist-Ahmednagar. I request to take appropriate action against the customer for not treating the customer properly, to charge him for the work on time, for holding the customer in contempt even while the customer is behaving properly and according to the rules.

Yours faithfully