Hero Motocorp — complain about new bike

Bindu Pankaj

from Raha, Assam

Address:

Giridih, Jharkhand, 825412

I've purchased a new glamour on 4th nov 2017. After taking bike from showroom when going to home with new bike some sound was occurring, and i complain about it in showroom but the problem is not solved. They are just passing the time saying go here, go there or leave the bike. As the problem is from showroom only in new bike, i will not keep this bike anymore just want to replace it and want a new bike.
Kindly help me.
Thank you

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Hero MotoCorp customer support has been notified about the posted complaint.

Nov 10, 2017

Updated by Bindu Pankaj Sir I have complained about my new purchased glamour from J.V Automobiles, Markacho, Koderma. Its Engine No-JA06EHH9K13856 and Chasis No-33797. When I took the bike and started going to my house then The bike is making some sound after riding 5-6 kms only. For that I have complained in the showroom but the are just making me fool and passing the time and the problem is not being short out,
I kindly request you to change the bike and provide me a new bike as soon as possible. Please don't pass the time like this. and if it is not possible than you can say directly, so that I can go to consumer forum for further complain. Please reply me soon.